SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks compete in the cybersecurity solutions category, offering advanced threat detection and response capabilities. SentinelOne appears to have an advantage in instant recovery scenarios due to its rollback feature and autonomy in threat mitigation, which are highly rated by users.
Features: SentinelOne's strengths are its rollback functionality, effective threat prevention, and machine learning capabilities. Users praise its swift recovery from ransomware attacks and its ability to minimize operational disruption. Cortex XDR's robust threat correlation and behavior-based detection provide comprehensive insights into security incidents, with real-time analytics helping to identify and mitigate risks effectively.
Room for Improvement: SentinelOne users see potential enhancements in its management console, policy flexibility, and reporting features, along with a need for better agent update processes and integrated patch management. Cortex XDR users suggest improvements in mobile integration and report customization, with occasional concerns over performance and a desire for more competitive pricing.
Ease of Deployment and Customer Service: SentinelOne is known for its flexibility in deploying across cloud environments, praised for its responsive customer support, though some complex issues may see delayed resolutions. Cortex XDR supports broad deployment, including cloud options, with customer service recognized for efficiency and quick response times, although advanced support inquiries can pose challenges.
Pricing and ROI: SentinelOne is perceived as cost-effective, providing good value for its protection and features, with users reporting satisfaction in terms of ROI and time-saving functionalities. Cortex XDR, while considered more expensive, justifies its cost with a robust feature set, offering substantial returns in enhanced threat detection and management efficiency.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
We have not faced any attacks since we implemented it.
It has absolutely helped reduce our organizational risk.
Every vendor has similar support; it depends on how the case is handled and raised.
Their support is efficient and responsive whenever I raise a ticket through my portal.
I would rate technical support from Palo Alto on a scale from one to ten as an eight, as I find it good.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
A chat service would be beneficial.
It's all auto-scale and auto-categorized, configuring automatically.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
My deployment is relatively small, and SentinelOne Singularity Complete works within those constraints.
Cortex XDR is stable, offering high quality and reliable performance.
For the last 11 months, we haven't faced any outage issues, so it is a stable product.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
This indicates room for improvement in stability when interacting with other solutions.
Initially, there were issues, particularly on the management side, but now the console is much more stable.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cortex XDR could improve its sales support team, including better commission structures and referral programs.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Providing a single pane of visibility for the end user would be beneficial.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Compared to competitors such as CrowdStrike and Sophos, the pricing of Cortex XDR by Palo Alto Networks is similar to CrowdStrike but more expensive than Sophos.
If you want protection, you have to pay the price.
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
Reputation and quality are important, but especially in today’s economy, price is a significant factor.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
If a user doesn't click any link within 30 days and on the 31st day clicks a new link, Cortex XDR immediately alerts us that this user has clicked on an uncommon link or their behavior is uncommon.
I have an advanced app providing visibility of all my endpoints, which was not the case before.
SentinelOne has a feature to decommission automatically, which has been fantastic.
There's also automation that gives my team free time, preventing them from having to look for every alert.
| Product | Market Share (%) |
|---|---|
| SentinelOne Singularity Complete | 4.6% |
| Cortex XDR by Palo Alto Networks | 3.8% |
| Other | 91.6% |
| Company Size | Count |
|---|---|
| Small Business | 41 |
| Midsize Enterprise | 18 |
| Large Enterprise | 35 |
| Company Size | Count |
|---|---|
| Small Business | 81 |
| Midsize Enterprise | 44 |
| Large Enterprise | 74 |
Cortex XDR by Palo Alto Networks delivers comprehensive endpoint security, integrating well with other systems to offer robust threat detection and real-time protection through AI-driven analytics.
Cortex XDR by Palo Alto Networks offers advanced endpoint protection and threat detection through AI and behavior-based analytics. Its user-friendly design simplifies integration with firewalls, delivering multi-layered protection with low resource consumption. Valued for policy management, USB control, and incident correlation, Cortex XDR enhances threat management and real-time threat hunting capabilities. However, users note challenges with third-party integration, reporting, and dashboard automation. Agent performance across operating systems and memory consumption are areas for improvement, alongside reducing false positives and simplifying endpoint management and setup.
What features does Cortex XDR offer?Cortex XDR is crucial in industries requiring robust endpoint protection, such as finance, healthcare, and technology. It supports malware detection, behavioral analysis, and ransomware mitigation across endpoints, including remote work environments, providing comprehensive threat visibility and security policy management. The solution's integration with firewalls and specialized industry requirements enhances security posture in diverse operational settings.
SentinelOne Singularity Complete provides AI-driven threat detection and response with features like ransomware protection and rollback, offering endpoint protection with minimal system impact and deep forensic analysis.
SentinelOne Singularity Complete combines machine learning and artificial intelligence to offer robust endpoint protection. It delivers real-time insights and advanced threat detection through seamless integration with third-party tools, allowing for efficient endpoint management. With an emphasis on user-friendliness, it ensures reduced false positives. Room for improvement includes better integration options, enhanced reporting, and more precise analytics to tackle false positives. Users seek improved interoperability with systems and comprehensive support for legacy systems.
What are the key features of SentinelOne Singularity Complete?Organizations from industries like finance, healthcare, and technology deploy SentinelOne Singularity Complete to safeguard endpoints such as PCs, servers, and virtual machines. Equipped with EDR, it effectively replaces traditional antivirus systems and integrates with cloud technology for real-time security insights.
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