We performed a comparison between SEET Endpoint Security and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ESET Endpoint Security is highly regarded for its encryption capabilities, effortless automatic updates, and intuitive interface. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. ESET Endpoint Security has room for improvement in terms of faster threat alerts, automation, and ransomware protection. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: ESET's customer service is praised for its helpfulness and quick response. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: The setup process for ESET Endpoint Security is generally regarded as effortless. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: ESET Endpoint Security is considered to be reasonably priced with various licensing options. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Some reported a high ROI from ESET Endpoint Security due to cost savings, while others find it difficult to measure its effectiveness. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"The solution was relatively easy to deploy."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"This is stable and scalable."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The stability is very good."
"The price is low and quite competitive with others."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"NGAV and EDR features are outstanding."
"In terms of the current global landscape, it is a great solution."
"It is absolutely invisible once running."
"All of our devices are integrated with the solution."
"The most valuable features of ESET Endpoint Antivirus are that it is lightweight, it will not take up too much CPU and memory of the server or workstation. The detection is good and easy to use."
"ESET Endpoint Security is stable, I did not have any issues with it."
"The most valuable feature in ESET Endpoint Security is the game mode to restrict notifications."
"I have found ESET Endpoint Antivirus is light on system resources compared with other antivirus solutions that tend to be very heavy on the computers system resources. Additionally, the solution is very secure."
"The solution's features and pricing are pretty good."
"Easy to use solution."
"It is good for detecting signature-based viruses, and it is user friendly."
"The most useful features are the antivirus, anti-spyware, and the firewall feature. It also provides application control and Host Integrity, which is a very unique feature."
"Symantec Endpoint Security is easy to use, fast, and good for small and medium-sized businesses."
"It is easy to use. Its interface is user-friendly. So, anybody can use it very well, which is a good thing."
"I find it is the most reliable solution on the market."
"I have found the solution to be very scalable, we have 700 employees using the solution in our organization."
"It is a stable solution...It is a very scalable solution."
"The only minor concern is occasional interference with desired programs."
"ZTNA can improve latency."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The support needs improvement."
"FortiEDR can be improved by providing more detailed reporting."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The solution should address emerging threats like SQL injection."
"It's not scalable in that you cannot use a license for multiple devices."
"The solution lacks the automation I need."
"There are some complexities if you want to manipulate the software."
"We are looking to move towards an EDR solution rather than EPP. EDR is a solution that can dynamically detect threats based on the process behavior. It would be better if this solution was an EDR and an EPP solution, this would increase security protection."
"ESET Endpoint Security could improve EDR integration."
"Everything has some kind of room for improvement."
"The product could have better integration with third-party products that would help extend functionality."
"The product should provide a one-click option to renew the licenses."
"Symantec needs to develop some reporting features and notifications. For instance, if the server is not on or it's shut down. There should also be time-based USB control."
"Managements' number one item on the "Wish List" would have to do with the real-time scan of external media inserted into any client."
"It would be nice to have customized reports integrated on the main console with no additional DB server or BI server."
"The solution could be more secure and scalable."
"If there is a suspicious file, it is put into a sandbox where Symantec does an analysis. After the analysis, Symantec marks the file as a risk, but it doesn't blacklist or block the file. If a file is already known to be harmful, I would like them to automatically block or blacklist it to reduce the damage."
"Sometimes, when we are creating a new policy, some of the clients are not being updated with the latest policy."
"It would be interesting if Symantec Endpoint protection could also manage Windows Defender. If they were to add a feature, it would be nice if you could see the Symantec client and the Windows Defender client in case you choose to deploy both."
"In the next release of this solution, I would like to see more to do with malware, encryption technology, and controlling mobile devices."
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ESET Endpoint Protection Platform is ranked 9th in Endpoint Protection Platform (EPP) with 96 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews. ESET Endpoint Protection Platform is rated 8.2, while Symantec Endpoint Security is rated 7.6. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Intercept X Endpoint, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our ESET Endpoint Protection Platform vs. Symantec Endpoint Security report.
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We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.