"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"The solution's integration capabilities are excellent. It's one of the best features."
"Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"If somebody has been compromised, the question always is: How has it affected other devices in the network? Cisco AMP gives you a very neat view of that."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned."
"The most valuable feature is signature-based malware detection."
"The stability is good; we haven't experienced any glitches or bugs."
"Cyberattack detection is very good. We use it for detecting different vulnerabilities, such as ransomware, virus, and malware. It is a good product today when compared to Symantec that we used previously."
"The feature that I find to be the most valuable, is being able to look at the system analysis and being able to baseline what is installed on the system."
"As long as the machine is connected to the Internet, and CrowdStrike is running, then it will be on and we will have visibility; no VPNing in or making some type of network connection. CrowdStrike always there and running in the background; for us, that is big. We wanted something that could give us data as long as the machines connected to the Internet and be almost invisible to the employees."
"The 10 hours a week that we are freeing up from having to manage and monitor our AV solution has really allowed us to focus on other areas of the business. This has been a huge return on investment."
"The most valuable feature is the machine learning that they use to check certain patterns in the endpoint devices. It checks the whole ecosystem or entire environment."
"The most valuable feature is the activity dashboard because it gives you a holistic view of your environment from a security standpoint."
"We haven't had any infections or down time."
"Provides good vulnerability assessment."
"Auto-remediation: When the product sees malware, it resolves the issue immediately. This protects the machine."
"It is easy to install and use requiring little maintenance but applying updates."
"It captures data through machine learning, which is built-in on the back-end. It also provides built-in analytics and a threat intelligence feature. It is a one-stop solution that doesn't require an antivirus because it comes prebuilt into Windows 10."
"One of the features which differentiates it from other EDR providers is the Automated Investigation and Response, which reduces the workload of SOC analysts or engineers. They don't have to manually investigate each and every alert on the endpoint, since it does so automatically. And you can automate the investigation part."
"This product is flexible, and it is very easy to get updates from the Microsoft website."
"It is easy to use because it is already pre-installed in Windows 10. We don't have to do anything to configure it. You can also configure the firewall by using a group policy so that it can be easily adopted in an environment."
"Microsoft Defender for Endpoint has been secure and there is zero maintenance required because it updates with Microsoft Windows."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"The GUI needs improvement, it's not good."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
"I would like to see integration with Cisco Analytics."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal."
"It does take more time to scan than other solutions."
"It would be nice if the dashboard had some more information upfront, and looked a little better."
"Any kind of integration that you want to do, such as using the API to connect to a SIEM, is complex and it will be expensive to do."
"In the six months that I have been using CrowdStrike, it has not been able to detect anything."
"The solution could improve by providing more types of reports because it's in the detection span you cannot re-export anything. If it could be exported to a CSV file directly there it would help a lot. I currently need to do this by API to get what I need."
"In the future release of CrowdStrike Falcon, they should add a sandbox feature."
"I would like them to improve the correlation of data in the search algorithms. When we run an investigation, malware, phishing, etc., I want to look at multiple endpoints at once to correlate that data to see the likenesses, e.g., how are they not alike or what systems and processes are running across those systems? I don't want to have to run the same search in their Spotlight module five, 10, 15, or 100 times to get 100 different results, copy that data out, and then correlate it on my own. In a very simple way, I want to be able to load up a comma-delimited list giving me the spotlight data on these X amount of hosts, letting me search for it quickly. We have had to go back to CrowdStrike, and say, "Our search are taking far too long for even one host." They did bump up the cores and that did improve performance, but it is still kind of slow to get that Spotlight data. That is probably our biggest pain point. I think that needs some help. I understand this kind of information access is probably not the easiest thing to do. It is probably a big ask depending on how their back-end is setup."
"Too many false positives."
"I would like the solution to be able to prevent unauthorized programs from installing and to block unauthorised URLs which is similar to web filtering product."
"I personally haven't experienced any pain points, but some of my coworkers feel that it isn't secure enough."
"Monitoring can always be better, onboarding can be a little bit faster, log collection could be easier, they could streamline the dashboard. They could maybe split it up into different workspaces and have the ability to segment groups a little bit more."
"The deployment of Microsoft Defender for Endpoint on Windows 10 is not quite so straightforward. This could be made easier."
"If they integrate with the EDR then it will benefit this solution."
"Some integration components for Mac should be added. We use both Windows 10 desktops and Mac desktops, but presently, the Mac component is still lagging a bit behind."
"I would like to have additional features such as DNS lookup, which would help for detecting malicious sites."
"Additional security would be beneficial."
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CrowdStrike Falcon is ranked 1st in Endpoint Protection for Business (EPP) with 33 reviews while Microsoft Defender for Endpoint is ranked 3rd in Endpoint Protection for Business (EPP) with 80 reviews. CrowdStrike Falcon is rated 8.8, while Microsoft Defender for Endpoint is rated 8.0. The top reviewer of CrowdStrike Falcon writes "Speeds up the data collection for our phishing playbooks dramatically". On the other hand, the top reviewer of Microsoft Defender for Endpoint writes "Enables ingestion of events directly into your SIEM/SOAR, but requires integration with all Defender products to work optimally". CrowdStrike Falcon is most compared with SentinelOne, Cortex XDR by Palo Alto Networks, Darktrace, Carbon Black CB Defense and Symantec End-User Endpoint Security, whereas Microsoft Defender for Endpoint is most compared with Symantec End-User Endpoint Security, Cortex XDR by Palo Alto Networks, SentinelOne, Sophos Intercept X and Malwarebytes. See our CrowdStrike Falcon vs. Microsoft Defender for Endpoint report.
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The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature but on the platform, you can drill down the events to find the starter of a blocked event.
It does have basic features to whitelist programs and paths, does show you information about what kind of threat was blocked, gives you information about user logged, machine details (SO, version, serial, Mac Address, Local and WAN IP,...) and grants you with the time, the file that executed the event, allows you to group devices and define exclusion, detection, response policies based on them.
It does allow you to create specific profiles for each type of user like helpdesk analysts, managers, etc (with different access, etc).
The solution is pretty good, actually and I'm pretty happy with it. I don't have experience with Microsoft Defender for Endpoint but will do in a couple of months to update this. =]
Depends on your budget and on the conditions of a Microsoft license. If you have an M365 license (like E3 or E5), Microsoft is cheaper.
In terms of functionality, CrowdStrike is better.