Symantec Endpoint Security Reviews

The pricing for Symantec Endpoint Security varies. Some find it to be reasonable, while others think it could be cheaper. Some note the price is on the higher end compared to other options in the market. However, there are also discounts available for certain industries, such as educational institutes. 

The licensing terms range from subscription-based to perpetual, and the duration of the license can be one year or three years. 

Users have experienced a positive return on investment with Symantec Endpoint Security. The solution protects company data, reduces downtime, and improves detection and response times. Users have also praised the stability of the product and the fact that it automates many processes, saving time and resources. Some users specifically mention the financial benefits, such as avoiding costly ransomware or malware attacks and reducing the need to rebuild machines due to viruses. 

The primary use case of Symantec Endpoint Security is to protect endpoints from viruses, malware, cyber-attacks, and other threats. It is used to scan vulnerabilities on endpoints, ensure antivirus software is up to date, and patch workstations. 

The solution is used in various environments such as schools, offices, consulting companies, and financial institutions. It provides network security, threat detection, and endpoint protection. Some specific use cases include securing Active Directory, controlling device access, and blocking web attacks. The solution is deployed on-premises and supports different deployment models including cloud and hybrid. 

It is also used for network security and protecting the network from infection. 

The most valuable features of Symantec Endpoint Security include ease of use, low resource usage, centralized management of endpoints, intelligent threat detection and prediction, protection for various devices, proactive malware scanning, intrusion detection and response, Active Directory security, scheduled scans, active protection, dashboard view and reporting, and a lightweight agent.

Users like the API integration, threat hunting capabilities, protection of systems, templated policies for network isolation, antivirus, anti-spyware, and firewall features, run protection and behavioral analysis, compatibility with different platforms, and scalability.

Symec Endpoint Security has several areas that could be improved according to reviews. The GUI, management, and reporting features need improvement to be more user-friendly and accessible. The performance impact on machines during scans needs to be addressed, with the ability to schedule scans during idle times. Ransomware protection should be added to prevent data loss and improve security. 

The pricing and licensing costs could be more friendly, especially for small and medium-sized organizations. The installation process could be made more straightforward, and the UI could be improved for better usability, particularly in terms of reporting and logs. The solution should automatically block or blacklist suspicious files to minimize damage. 

The reporting should be more user-friendly and presentable for non-technical staff. Symantec should collect and provide information on installed software to help with software management and security. The management console and advanced features such as application control and IPS/IDS need improvement. More frequent virus definition updates are desired. The solution should provide better protection against evolving threats, such as zero-day attacks, and offer more integration options. 

Automation of tasks and patch management should be improved. Symantec should enhance its EDR functionality and provide a detailed view of infections for investigation. The firewall should allow blocking by category, and the reporting capability needs enhancement. The update process and support could be more efficient, and the solution should offer encryption and better support for Windows Defender. 

The solution should also focus on behavior-based detection and expand its network and cloud scanning coverage. Better communication and logging capabilities are needed, and technical support needs improvement. 

The initial setup for Symantec Endpoint Security is generally described as straightforward and easy. Users mention that it is simple to install, with deployment taking anywhere from 15 minutes to two hours, depending on various factors. Some users highlight the importance of expertise and planning when implementing the solution in larger environments or with multiple branches. 

Maintenance is generally minimal, with cloud-based updates being done automatically for cloud users. For on-premises users, regular updates and database maintenance are required. 

Symantec Endpoint Security is described as being able to accommodate different numbers of users. Users mention that it is easy to increase the number of endpoints by purchasing more licenses. The solution is reported to work well in various environments, from small to large enterprise environments, and is compatible with both on-premises and cloud deployments. Some users mention that scaling up on the cloud is particularly easy. 

Some customers have praised the technical support, stating that they provide timely resolution and excellent assistance. Others have mentioned good experiences with their support team, rating them highly and appreciating their efforts in troubleshooting and finding solutions. However, there have been complaints about slow response times, difficulties in accessing support, lack of knowledge, and delays in addressing issues. Some customers have expressed dissatisfaction with the support since the company went through internal changes.

Users consistently mention that the product is stable, reliable, and doesn't give them issues. They appreciate that Symantec is a leader in the market and continuously adds new features and fixes any gaps in the product. Users also mention that they haven't experienced any unstable systems with Symantec and that it is especially stable in server environments.