Symec Endpoint Security has several areas that could be improved according to reviews. The GUI, management, and reporting features need improvement to be more user-friendly and accessible. The performance impact on machines during scans needs to be addressed, with the ability to schedule scans during idle times. Ransomware protection should be added to prevent data loss and improve security.
The pricing and licensing costs could be more friendly, especially for small and medium-sized organizations. The installation process could be made more straightforward, and the UI could be improved for better usability, particularly in terms of reporting and logs. The solution should automatically block or blacklist suspicious files to minimize damage.
The reporting should be more user-friendly and presentable for non-technical staff. Symantec should collect and provide information on installed software to help with software management and security. The management console and advanced features such as application control and IPS/IDS need improvement. More frequent virus definition updates are desired. The solution should provide better protection against evolving threats, such as zero-day attacks, and offer more integration options.
Automation of tasks and patch management should be improved. Symantec should enhance its EDR functionality and provide a detailed view of infections for investigation. The firewall should allow blocking by category, and the reporting capability needs enhancement. The update process and support could be more efficient, and the solution should offer encryption and better support for Windows Defender.
The solution should also focus on behavior-based detection and expand its network and cloud scanning coverage. Better communication and logging capabilities are needed, and technical support needs improvement.