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Cortex XDR by Palo Alto Networks vs Cortex XSIAM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Cortex XDR enhances threat prevention, compliance, and cost efficiency, providing rapid ROI and improved security and user satisfaction.
Sentiment score
5.1
Cortex XSIAM automates over 50% of workflows, saving up to $500k, benefiting understaffed teams with quick ROI.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
 

Customer Service

Sentiment score
6.6
Palo Alto Networks' customer service receives mixed reviews due to language barriers, response times, and inconsistent technical support quality.
Sentiment score
6.4
Cortex XSIAM support receives mixed feedback, with premium plans praised for expert guidance but needing improved responsiveness overall.
Every vendor has similar support; it depends on how the case is handled and raised.
Their support is efficient and responsive whenever I raise a ticket through my portal.
I would rate technical support from Palo Alto on a scale from one to ten as an eight, as I find it good.
With premium support, core Palo Alto technical experts handle issues directly.
It is ineffective in terms of responding to basic queries and addressing future requirements.
The Palo Alto support team is fully responsive and helpful.
 

Scalability Issues

Sentiment score
7.6
Cortex XDR excels in scalability and adaptability across environments, supporting diverse systems with seamless deployment and reliable expansion.
Sentiment score
6.9
Cortex XSIAM is praised for its scalability in enterprise and cloud, though some seek better on-premises capabilities.
Without proper integration, scaling up with more servers is meaningless.
Cortex XSIAM is highly scalable.
 

Stability Issues

Sentiment score
8.0
Cortex XDR by Palo Alto Networks is stable and reliable, with quick bug fixes and consistent performance across platforms.
Sentiment score
7.6
Cortex XSIAM is praised for its robust cloud-based stability, offering reliable performance with minimal and swiftly handled issues.
Cortex XDR is stable, offering high quality and reliable performance.
For the last 11 months, we haven't faced any outage issues, so it is a stable product.
The product was easy to install and set up and worked right.
Overall, Cortex XSIAM is stable.
 

Room For Improvement

Users find Cortex XDR challenging due to integration issues, high memory usage, limited features, and a need for improvements.
Cortex XSIAM needs enhancements in performance, pricing, support, integration, UI intuitiveness, AI analytics, and identity management expansion.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cortex XDR could improve its sales support team, including better commission structures and referral programs.
Obtaining validation for integrations from Palo Alto takes around eight months, which is quite long.
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports.
Cortex XSIAM is on the expensive side and requires substantial improvement in pricing.
 

Setup Cost

Cortex XDR offers flexible licensing, valued for complex security needs, but perceived as costly and variable in international markets.
Cortex XSIAM pricing is high but competitive, with costs varying based on add-ons, licensing, and regional differences.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Compared to competitors such as CrowdStrike and Sophos, the pricing of Cortex XDR by Palo Alto Networks is similar to CrowdStrike but more expensive than Sophos.
The first impression is that XSIAM would be more expensive than others we tried.
The product is very expensive.
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable.
 

Valuable Features

Cortex XDR ensures comprehensive protection with AI-driven analytics, multi-layered threat detection, and seamless integration, enhancing security management.
Cortex XSIAM offers advanced security automation, machine learning detection, and seamless integration, enhancing threat management and forensic investigation.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
If a user doesn't click any link within 30 days and on the 31st day clicks a new link, Cortex XDR immediately alerts us that this user has clicked on an uncommon link or their behavior is uncommon.
The advanced visualization capabilities of the product are important for understanding security trends in an organization.
One of the valued aspects of the product is its use of artificial intelligence to detect security vulnerabilities.
The flexibility for creating manual workflows stands out.
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Ranking in AI-Powered Cybersecurity Platforms
4th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
91
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd)
Cortex XSIAM
Ranking in AI-Powered Cybersecurity Platforms
7th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
14
Ranking in other categories
Security Information and Event Management (SIEM) (13th), Identity Threat Detection and Response (ITDR) (5th)
 

Mindshare comparison

As of September 2025, in the AI-Powered Cybersecurity Platforms category, the mindshare of Cortex XDR by Palo Alto Networks is 11.0%, down from 12.0% compared to the previous year. The mindshare of Cortex XSIAM is 12.6%, up from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI-Powered Cybersecurity Platforms Market Share Distribution
ProductMarket Share (%)
Cortex XDR by Palo Alto Networks11.0%
Cortex XSIAM12.6%
Other76.4%
AI-Powered Cybersecurity Platforms
 

Featured Reviews

NiteshSharma - PeerSpot reviewer
Automated threat response and behavioral control improve security measures
I recommend adding a data loss prevention (DLP) solution to Cortex XDR by Palo Alto Networks. The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products. Additionally, multi-tenancy and multi-cloud features are not available and should be considered for inclusion.
AKASH MAJUMDER - PeerSpot reviewer
Incident response times have significantly reduced with efficient device integration and log parsing capabilities
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports. Additionally, a future update request is to enable tagging of endpoints in groups, similar to a feature available in Cortex XDR. The AI analytics need fine-tuning because some use cases are not working from my side.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
Computer Software Company
12%
Manufacturing Company
10%
Financial Services Firm
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise18
Large Enterprise35
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
What do you like most about Cortex XSIAM?
It is an effective solution in terms of performance and functionalities.
What is your experience regarding pricing and costs for Cortex XSIAM?
The cost of Cortex XSIAM in the India market differs from other regions. When considering competition, from a sales perspective, the pricing is acceptable.
What needs improvement with Cortex XSIAM?
The main area for improvement is the user interface intuitiveness - specifically how quickly users can grasp the portal functionality. For SOC analysts, the focus should be on improving the speed o...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. Cortex XSIAM and other solutions. Updated: July 2025.
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