We changed our name from IT Central Station: Here's why

Continuum Command vs NinjaRMM comparison

Cancel
You must select at least 2 products to compare!
Continuum Command Logo
1,516 views|1,008 comparisons
NinjaRMM Logo
1,293 views|1,050 comparisons
Featured Review
Find out what your peers are saying about Continuum Command vs. NinjaRMM and other solutions. Updated: January 2022.
564,997 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the patching solution.""The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful.""The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."

More Continuum Command Pros →

"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues.""It just works as advertised and serves the purpose for which we got it."

More NinjaRMM Pros →

Cons
"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard.""The solution could improve by offering better overall management and dashboards.""They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."

More Continuum Command Cons →

"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices.""I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."

More NinjaRMM Cons →

Pricing and Cost Advice
  • "The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."
  • "It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."
  • "Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."
  • More Continuum Command Pricing and Cost Advice →

  • "We got a pretty good deal. It was fairly affordable."
  • "Its pricing is great."
  • More NinjaRMM Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Remote Monitoring and Management Software solutions are best for your needs.
    564,997 professionals have used our research since 2012.
    Questions from the Community
    Top Answer: 
    The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk… more »
    Top Answer: 
    Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive… more »
    Top Answer: 
    The solution could improve by offering better overall management and dashboards. In a future release, it would be a benefit to have multi-vendor support to be able to manage every single one of my… more »
    Top Answer: 
    We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They… more »
    Top Answer: 
    I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro… more »
    Ranking
    Views
    1,516
    Comparisons
    1,008
    Reviews
    2
    Average Words per Review
    1,066
    Rating
    9.0
    Views
    1,293
    Comparisons
    1,050
    Reviews
    2
    Average Words per Review
    528
    Rating
    9.0
    Comparisons
    Also Known As
    Continuum RMM
    Learn More
    Overview

    Continuum RMM is designed to let you remotely monitor and manage as many endpoints as you can close. Combined with the benefits of our unparalleled Network Operations Center (NOC), our proprietary IntelliMon software spares your tech’s time by automating the ticketing and alerting process, filtering out false positives and producing actionable tickets.

    NinjaOne is a leading unified IT operations solution that simplifies the way IT teams work. With NinjaOne, MSPs and IT departments can automate, manage, and remediate all their endpoint management tasks within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. NinjaOne supports over 7,000 customers around the world, and is consistently ranked #1 for its world-class customer support. NinjaOne has been recognized as the best rated software in its category on G2 and Gartner Digital Markets for the past 3 years.

    NinjaRMM simplifies and automates the day-to-day work of managed service providers and IT professionals so they can focus on complex, value-added services, end-user relationships, and strategic growth. NinjaRMM is a powerful, easy-to-use remote monitoring and management platform that provides a single-pane-of-glass view into all your endpoints and the tools you really need to improve delivery.

    Offer
    Learn more about Continuum Command
    Learn more about NinjaRMM
    Sample Customers
    Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
    Status Pros, Mitchell and Company
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company35%
    Comms Service Provider17%
    Government6%
    Retailer4%
    VISITORS READING REVIEWS
    Comms Service Provider36%
    Computer Software Company25%
    Government5%
    Retailer5%
    Find out what your peers are saying about Continuum Command vs. NinjaRMM and other solutions. Updated: January 2022.
    564,997 professionals have used our research since 2012.

    Continuum Command is ranked 6th in Remote Monitoring and Management Software with 3 reviews while NinjaRMM is ranked 7th in Remote Monitoring and Management Software with 2 reviews. Continuum Command is rated 9.0, while NinjaRMM is rated 9.0. The top reviewer of Continuum Command writes "Easy-to-use interface, simple integration, and good ROI". On the other hand, the top reviewer of NinjaRMM writes "Works brilliantly, great pricing and support, and has a simple web interface and capable mobile app". Continuum Command is most compared with ConnectWise Automate, Kaseya VSA, Atera, Datto Remote Monitoring and Management and N-able Remote Monitoring & Management, whereas NinjaRMM is most compared with N-able N-central, Datto Remote Monitoring and Management, Atera, Kaseya VSA and Comodo RMM. See our Continuum Command vs. NinjaRMM report.

    See our list of best Remote Monitoring and Management Software vendors.

    We monitor all Remote Monitoring and Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.