My main use case for NinjaOne is patching operating systems and applications. I use NinjaOne for patching security vulnerabilities and ensuring that everything is kept up to date on the network for operating systems and applications.
NinjaOne is used to manage our PCs and servers, and it was brought in to help automate software installations, patch management, and generally the ability to manage our PCs and servers. NinjaOne is currently deployed to all our PCs and servers, which are running either Windows or a flavor of Linux. Our PCs are configured to automate patch Windows updates, and we are making use of the built-in software patching as well. Some of the servers are set up for auto-patching that are not as critical. We have also written a number of scripts to make changes to the PC or add software as the need has arisen. Pushing updates for non-Windows updates is a game saver. Most everything we use is already set up in NinjaOne, and you just have to select a box to say to keep them up to date on the desktop. NinjaOne is used daily to keep track of inventory of the hardware and software we have deployed, and we push updates to all desktops to keep them up to date with all software, not just Microsoft updates. One of the best features we use is the remote control part where you can take over a user's desktop to either help them with an issue or just remotely work on the PC when the user is not there.
My main use case for NinjaOne is ticketing. I use NinjaOne for ticketing in my daily work to keep track of all the computers and their uptime, and to generate tickets if there are any alerts.
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly advantageous, especially for clients like medical offices.
I recommend NinjaOne for small companies transitioning from on-premises servers or client infrastructures to the cloud, specifically the Microsoft cloud. These companies typically have around thirty to forty employees. We have deployed NinjaOne for remote and desktop management, as well as support tasks, in these scenarios.
Information Technology Help Desk Analyst at EU Tech Chamber (EUTECH)
Real User
Top 10
May 16, 2024
The main use was for the ticketing system. Users create tickets, and they are generated. We assign the tickets. There is an SLA system. Every kind of issue raised by the user is generated on NinjaOne, and we assign it to the IT person. There is an SLA system, a time-based system, and a ticketing system.
Manager, Information Technology at NYOS CHARTER SCHOOL
Real User
Nov 15, 2023
I love NinjaOne, as it made my life easier. With NinjaOne, I have 500 users or 500 workstations and sixteen servers, which made my life easier. Considering NinjaOne as an out-of-the-box solution, it's not very helpful, but you can do a lot of configurations and create a lot of automation that works perfectly the way you want. NinjaOne is a very good tool, and I love it.
I'm the admin for the solution, and I manage our clients. We have 18 to 25 clients inside Ninja and I use it to manage everything from scripting to maintenance tasks, remote sessions, and troubleshooting.
Service delivery manager at a tech services company with 1-10 employees
Real User
Dec 1, 2022
I work for a managed service provider, so we use NinjaOne to manage our client's windows, workstations, and servers. It's a hybrid solution where the portals are in the cloud, but the clients are on-prem devices. People in various user support and server administration roles use the product.
L3 Technical Support Engineer at SV Gaming Limited
Real User
Nov 29, 2022
We use the solution as a remote monitoring and management tool, we use NijaOne for patch management, software deployment, and remotely deploying software to most of our devices. We use NinjaOne to patch, and run rollout patches, that's OS patching and also software patching. We also use NinjaOne for scripting in terms of managing resources on the device, for example, if we want to kill a process or we want to start a process, run an application, or install one.
We use it for monitoring and alerting related to our client's network infrastructure. It is a SaaS solution. We have its latest version. It is mostly cloud-based in terms of the interface. The agents get updated automatically.
NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.
NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more...
My main use case for NinjaOne is patching operating systems and applications. I use NinjaOne for patching security vulnerabilities and ensuring that everything is kept up to date on the network for operating systems and applications.
NinjaOne is used to manage our PCs and servers, and it was brought in to help automate software installations, patch management, and generally the ability to manage our PCs and servers. NinjaOne is currently deployed to all our PCs and servers, which are running either Windows or a flavor of Linux. Our PCs are configured to automate patch Windows updates, and we are making use of the built-in software patching as well. Some of the servers are set up for auto-patching that are not as critical. We have also written a number of scripts to make changes to the PC or add software as the need has arisen. Pushing updates for non-Windows updates is a game saver. Most everything we use is already set up in NinjaOne, and you just have to select a box to say to keep them up to date on the desktop. NinjaOne is used daily to keep track of inventory of the hardware and software we have deployed, and we push updates to all desktops to keep them up to date with all software, not just Microsoft updates. One of the best features we use is the remote control part where you can take over a user's desktop to either help them with an issue or just remotely work on the PC when the user is not there.
My main use case for NinjaOne is ticketing. I use NinjaOne for ticketing in my daily work to keep track of all the computers and their uptime, and to generate tickets if there are any alerts.
Our primary use case for NinjaOne ( /products/ninjaone-reviews ) is for monitoring and supporting customers.
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly advantageous, especially for clients like medical offices.
I recommend NinjaOne for small companies transitioning from on-premises servers or client infrastructures to the cloud, specifically the Microsoft cloud. These companies typically have around thirty to forty employees. We have deployed NinjaOne for remote and desktop management, as well as support tasks, in these scenarios.
The main use was for the ticketing system. Users create tickets, and they are generated. We assign the tickets. There is an SLA system. Every kind of issue raised by the user is generated on NinjaOne, and we assign it to the IT person. There is an SLA system, a time-based system, and a ticketing system.
I love NinjaOne, as it made my life easier. With NinjaOne, I have 500 users or 500 workstations and sixteen servers, which made my life easier. Considering NinjaOne as an out-of-the-box solution, it's not very helpful, but you can do a lot of configurations and create a lot of automation that works perfectly the way you want. NinjaOne is a very good tool, and I love it.
We use the solution to monitor the client’s computers and to support computers in small offices.
The use case of NinjaOne is to remotely manage computers for clients. I'm a full-stack developer in virtual education.
I'm the admin for the solution, and I manage our clients. We have 18 to 25 clients inside Ninja and I use it to manage everything from scripting to maintenance tasks, remote sessions, and troubleshooting.
I work for a managed service provider, so we use NinjaOne to manage our client's windows, workstations, and servers. It's a hybrid solution where the portals are in the cloud, but the clients are on-prem devices. People in various user support and server administration roles use the product.
We use the solution as a remote monitoring and management tool, we use NijaOne for patch management, software deployment, and remotely deploying software to most of our devices. We use NinjaOne to patch, and run rollout patches, that's OS patching and also software patching. We also use NinjaOne for scripting in terms of managing resources on the device, for example, if we want to kill a process or we want to start a process, run an application, or install one.
NinjaRMM is used for remote monitoring and management.
We use it for monitoring and alerting related to our client's network infrastructure. It is a SaaS solution. We have its latest version. It is mostly cloud-based in terms of the interface. The agents get updated automatically.
We use it for managing servers and workstations across multiple locations. We are using its latest version.