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N-able N-central vs NinjaOne comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

N-able N-central
Ranking in Remote Monitoring and Management (RMM)
5th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
8
Ranking in other categories
No ranking in other categories
NinjaOne
Ranking in Remote Monitoring and Management (RMM)
1st
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Network Monitoring Software (30th), Server Monitoring (11th), IT Service Management (ITSM) (6th), Remote Access (20th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Patch Management (5th), MSP Backup (4th), Unified Endpoint Management (UEM) (8th)
 

Mindshare comparison

As of May 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of N-able N-central is 11.8%, up from 10.8% compared to the previous year. The mindshare of NinjaOne is 20.5%, up from 18.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM)
 

Featured Reviews

Jallad Ahmad - PeerSpot reviewer
Optimizes device management and has an easy deployment
Customers that we manage do not have IT, but they still want to manage the PCs if they have any issues or any patches. They want to keep the operating system up to the latest version.  They need support for their employees on the device itself. We use N-central to get access to the device, and we…
Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the remote connectivity, reporting suite, and patch management module."
"The most valuable features of N-central are its ease of deployment and ease of use."
"N-able N-central is an easy tool to implement with customers."
"The most valuable feature of N-able N-central is the many options it has."
"N-able N-central is very scalable."
"The solution's service is good."
"It's a very robust product. They're continuing to invest and put new enhancements into the product. They're very open about what their roadmap is, which is very good for us because then as a business, we can plan."
"N-able N-central has numerous good features. The asset tracking capability is powerful, allowing you to track hardware and software on devices connected to your network. The remote control is smooth, securely enabling remote access to servers and routers. It can be integrated with ticketing systems and other tools like CrowdStrike and N-able EDR for comprehensive network monitoring and security. The automation feature is handy, allowing you to schedule tasks, respond to system triggers, and automate problem resolution, such as handling disk space issues automatically."
"The most important aspect of this tool is the security it provides our company."
"The tool's most valuable feature is third-party application updates."
"The software's automation tools have solved critical deployment problems for small businesses."
"It just works as advertised and serves the purpose for which we got it."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."
 

Cons

"N-able N-central could improve the remote access, my technicians have complained about it. They have used other free tools instead to compensate, such as TeamViewer. Additionally, when using remote access on the web, it is lacking reports."
"The industry has moved towards Redfish for out-of-band and in-band monitoring, yet N-able N-central still relies on older protocols like SNMP."
"The solution's overall integration should be improved."
"Involving AI in the platform could improve it further."
"There is room for improvement in the development of custom monitoring services."
"The support from our direct team is very good, but the support from their day-to-day ongoing help desk isn't that good. They have still got some work to do on that, but they have been focusing on that a lot over the last number of years. So, it has gotten a lot better than it was."
"N-central has limited mobile device management (MDM) support, specifically for Android devices. This limitation affected a deal with a client who had numerous Android devices to manage. It would be beneficial if N-central could expand its MDM support to include Android devices."
"At this moment, we encounter stability issues with N-able N-central from time to time."
"I would like to see more scripts for PowerShell commands."
"The network monitoring needs to be improved."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"Lacks sufficient integrations with other PSAs."
"The NinjaOne distribution server is highly dependent on an active directory."
"NinjaOne's reporting module is cumbersome."
"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."
 

Pricing and Cost Advice

"The pricing and licensing are average, almost six out of ten."
"N-able N-central is not an expensive solution."
"We got a pretty good deal. It was fairly affordable."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"The product's pricing depends on the number of PCs or devices."
"The pricing is reasonable and cheaper than ConnectWise."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"We currently pay $1.20 per device on a monthly basis."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
8%
Manufacturing Company
7%
Government
6%
Computer Software Company
16%
Government
8%
Retailer
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with N-able N-central?
One of my personal challenges with N-able N-central is the monitoring of services for server hardware. The industry has moved towards Redfish for out-of-band and in-band monitoring, yet N-able N-ce...
What is your primary use case for N-able N-central?
Our primary use case for N-able N-central is monitoring. As an administrator, I frequently work with N-able N-central for monitoring, spending approximately fifty percent of my time on it.
What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
 

Also Known As

SolarWinds N-central, SolarWinds MSP N-central
No data available
 

Overview

 

Sample Customers

Premier Technology Solutions
Status Pros, Mitchell and Company
Find out what your peers are saying about N-able N-central vs. NinjaOne and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.