ConnectWise RMM vs Kaseya VSA vs N-able N-central comparison

ConnectWise and Kaseya are both solutions in the Remote Monitoring and Management (RMM) category. ConnectWise is ranked #7 with an average rating of 7.5, while Kaseya is ranked #2 with an average rating of 7.0. ConnectWise holds a 7.4% mindshare in RMM, compared to Kaseya’s 18.2% mindshare. Additionally, 100% of ConnectWise users are willing to recommend the solution, compared to 85% of Kaseya users who would recommend it.

ConnectWise RMM

Read 6 ConnectWise RMM reviews

994 Views
994 Comparison Views

100% willing to recommend

Kaseya VSA

Read 32 Kaseya VSA reviews

3,093 Views
2,165 Comparison Views

85% willing to recommend

N-able N-central

Read 10 N-able N-central reviews

1,703 Views
1,431 Comparison Views

100% willing to recommend

ConnectWise RMM

Kaseya VSA

N-able N-central

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ConnectWise RMM, Kaseya VSA, and N-able N-central based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, N-able and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: October 2025).

Buyer's Guide

Remote Monitoring and Management (RMM)

October 2025

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Helped 871,358 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of October 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of ConnectWise RMM is 7.4%, up from 5.3% compared to the previous year. The mindshare of Kaseya VSA is 18.2%, up from 8.4% compared to the previous year. The mindshare of N-able N-central is 8.9%, down from 12.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
Kaseya VSA	18.2%
N-able N-central	8.9%
ConnectWise RMM	7.4%
Other	65.5%

Remote Monitoring and Management (RMM)

Featured Reviews

JonMcWilliams

vCTO - Technical Account Manager at CMIT Princeton

An agent-based solution that monitors and manages various networks but lacks support

Once you've established the client in the RMM tool, you create the site. Setting up the site can be a bit onerous because of the recent changes, which we need to learn. However, once it's set up, deploying the agent is extremely simple and straightforward. It's as easy as using a URL that people can visit, which will automatically determine the environment and download the necessary components. The initial setup can be somewhat challenging. If it's a new site, it'll probably take me about an hour to set it up. It's a matter of getting familiar with the process. As far as deploying the agents to the individual endpoints is concerned, that's literally minutes. Customers can do that themselves. A few of us can do set up the initial site. Anyone can handle the agents deployment. In our case, it's quite doable even by sending the URL to the customer.

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Stéphane Guerin

Directeur Technique Services Managés - RSI at Groupe Folder

Software management excels with comprehensive modules

We are a reseller. I am conducting some research since we are a vendor for the Kaseya solution. Regarding the patching and software management, for me, it's the best path. We have all the necessary modules for monitoring on the server and workstations. All modules are working well, and for me,…

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Dimitri V G

Team Manager Fiber & Backhaul Solutions Center & South at Telenet BVBA

Maximizing operational efficiency with comprehensive monitoring and automation capabilities

There are areas in N-able N-central that could be improved. We always started it from the basic purpose of monitoring hardware, where vendors such as HP and Dell try to sell their own services which monitor and provide a dashboard, which is their logic. They want to make their own recurring revenue on that. We notice that SNMP has had a good run and still sometimes is used, but it's becoming an issue to maintain the same capabilities because HP makes it unreliable or even removes certain features that we used to be able to validate redundant array of independent disks. Our service that has been running for 15-20 years suddenly is not working anymore because HP decided in generation 10 plus and above, or generation 10 hardware in servers, storage controllers particularly, they just didn't put the SNMP OIDs anymore. We are now following that market change or business change in hardware monitoring and the future is Redfish, REST API, IPMI type of monitoring with the REST API and Redfish being most common. We have to do the effort ourselves because Enable is not really strategically going there because I assume there's not much money to make to improve that or to convince customers to start with their product. That issue could be better if they would be more prepared for that change and give us customers more tools, preconfigured, pre-available custom services for Redfish, REST API, where we just have to put a few items username, password and address and some dots and commas, but that we don't have to reinvent the wheel, which we are doing at the moment. We are using HP iLO commandlets and REST APIs for Aruba. Dell is making it very hard to monitor their hardware. If it has an iDRAC, I can manage it and monitor it, but if it's something that's less common or due to the portfolio, they have done a good job at not exposing information about health. We would just want to have a red or a green dot that indicates if this device is healthy or not healthy. Since nobody's investing in SNMP because it's a liability in security, they should invest in making a REST API and preferably also do the work on making it easy to pull or push information. That's something that the industry in general and Enable in particular could do a significant job to help us monitor.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."

"The most valuable feature is the patching solution."

"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."

"It enables us to respond to issues quickly and efficiently."

"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."

"The patch management and the remote support are very good, especially the remote support. There is a module built into the solution which allows remote control without necessarily interrupting the user. We could manage things in the background without them seeing or interacting with anything, which is a very useful feature."

"Provides efficient automation."

"The most valuable feature of Kaseya VSA is the ability to control laptops remotely."

"Being able to connect to client computers without them necessarily needing to be there and being able to put in the patches and manage different information systems is valuable."

"As a small IT shop, the weird feature that the VSA has that I have not found anywhere else is they have these little colored dots that tell you the status of the machine. Is it offline and powered up? Is it actively being used? Is it idle? A lot of our clients ask us to do things for them, but, of course, they don't really want us to be underfoot. So we always look for, "Hey, there's an idle machine. We can work on that one now." And to say it makes it easy, we can do that at a glance. In any other tool we've looked at, you have to go several layers deep to see if the machine is in use, and you could spend your entire day just trying to find a machine that was idle, whereas, with Kaseya VSA, you can tell at a glance."

"The unique thing I like most about Kaseya VSA is the quick indicators that tell us if a machine is idle, in use, powered off, etc. This allows us to handle client tasks when their machine is idle."

"We have all the necessary modules for monitoring on the server and workstations."

"The product's support team is very quick to respond, especially because the tool's technical team operates in the same time zone where I am located."

More Kaseya VSA pros

"The most valuable feature of N-able N-central is the many options it has."

"N-able N-central has numerous good features. The asset tracking capability is powerful, allowing you to track hardware and software on devices connected to your network. The remote control is smooth, securely enabling remote access to servers and routers. It can be integrated with ticketing systems and other tools like CrowdStrike and N-able EDR for comprehensive network monitoring and security. The automation feature is handy, allowing you to schedule tasks, respond to system triggers, and automate problem resolution, such as handling disk space issues automatically."

"The support is at a good level. So normally, we can always get to a solution when we are stuck with some monitoring problems that we encounter."

"It's a very robust product. They're continuing to invest and put new enhancements into the product. They're very open about what their roadmap is, which is very good for us because then as a business, we can plan."

"N-able N-central is very scalable."

"The transition to N-able N-central was very smooth; we were confident that our migration would not affect any operations, and it was easy to migrate our clients into the new solutions."

"The solution's service is good."

"The most valuable features of N-central are its ease of deployment and ease of use."

More N-able N-central pros

Cons

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."

"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."

"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."

"The solution could improve by offering better overall management and dashboards."

"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."

"There should be more Mac support. Whenever a new Mac operating system comes out, the support is very limited. It takes them a while to get things up to date. We're seeing more and more people move to Mac from the Windows environment for various reasons, but their support for Mac is very limited. A lot of it might have to do with Mac itself, but there are ways to improve upon that. That would be my biggest thing for improvement."

"I have been looking for a way to deploy patches via the internet to selected equipment from Kaseya VSA, but it seems impossible."

"The network monitoring module today is not the best one."

"The way it is laid out can be improved. If it could be a little more intuitive, it might be a little bit easier. Sometimes, it is hard to find features because they're called something weird, or they're in an interesting location that you wouldn't have thought that they'd be in."

"The reporting feature in Kaseya VSA could improve by being more user-friendly. The reporting overview is too wordy or the representation can be better."

"Sometimes, the product misinterprets the functionality of a machine."

"The main difference would be the addition of audio transfer between the end-user and the remote connectivity software. That is the one critical piece that we are currently lacking."

"The stability of the solution is good but it can be improved."

More Kaseya VSA cons

"N-able N-central could improve the remote access, my technicians have complained about it. They have used other free tools instead to compensate, such as TeamViewer. Additionally, when using remote access on the web, it is lacking reports."

"The industry has moved towards Redfish for out-of-band and in-band monitoring, yet N-able N-central still relies on older protocols like SNMP."

"We have to do the effort ourselves because Enable is not really strategically going there because I assume there's not much money to make to improve that or to convince customers to start with their product."

"N-central has limited mobile device management (MDM) support, specifically for Android devices. This limitation affected a deal with a client who had numerous Android devices to manage. It would be beneficial if N-central could expand its MDM support to include Android devices."

"The integration with other applications could be better."

"It was previously expensive and tedious to manage different licenses."

"The support from our direct team is very good, but the support from their day-to-day ongoing help desk isn't that good. They have still got some work to do on that, but they have been focusing on that a lot over the last number of years. So, it has gotten a lot better than it was."

"At this moment, we encounter stability issues with N-able N-central from time to time."

More N-able N-central cons

Pricing and Cost Advice

"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."

"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."

"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."

"Kaseya's come down in pricing when I compare it to TeamViewer or other cheaper RMMs like LogMeIn."

"We were looking at a price of $22.50 cents per user."

"The dollar exchange rate in Brazil is very high, so the price should be better for our country."

"I find Kaseya VSA's pricing extraordinarily expensive, with very limiting contracts. They discuss being flexible once you're locked in, but I haven't found that true. It is one of the most expensive tools in my arsenal and our highest expense to any company."

"We pay a monthly fee, but it's a three-year contract divided by 36. They don't offer a true SaaS plan where you can add licenses monthly as you go. The cost is $7 per person per month, and we are paying about $1,700 a month."

"Licensing is available on a yearly basis and is priced per node."

"Without the managed antivirus, it was about $2,000 a month for the team. It's quite reasonable in that sense. The industry standard is anywhere from $0.90 to $1.10 per endpoint for antivirus, depending on how many you have, so it was fairly priced."

"The pricing is quite good and we are satisfied with it."

More Kaseya VSA pricing and cost advice

"N-able N-central is not an expensive solution."

"The pricing and licensing are average, almost six out of ten."

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Top Industries

By visitors reading reviews

Performing Arts

13%

Computer Software Company

11%

Comms Service Provider

10%

Educational Organization

Performing Arts

11%

Computer Software Company

10%

Educational Organization

Real Estate/Law Firm

Computer Software Company

13%

Comms Service Provider

11%

Performing Arts

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	25
Midsize Enterprise	4
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	1

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?

There are different subscriptions available for ConnectWise RMM that you can choose from. Essentially, our endpoint c...

See all answers

What needs improvement with Continuum Command?

The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're sp...

See all answers

What is your primary use case for Continuum Command?

As an MSP, we utilize ConnectWise RMM for the management of our client environment.

See all answers

What do you like most about Kaseya VSA?

The most valuable feature of Kaseya VSA is the ability to control laptops remotely.

See all answers

What needs improvement with Kaseya VSA?

I would improve their support system. They can improve their interface, as the GUI looks very outdated. Although they...

See all answers

What is your primary use case for Kaseya VSA?

Primarily, we are using it for remote monitoring and management as an MSP. We are basically a reseller; we are a serv...

See all answers

What do you like most about N-able N-central?

The solution's service is good.

See all answers

What needs improvement with N-able N-central?

The MSP part of N-able N-central has evolved over the years. They have been trying to move from professional or netwo...

See all answers

What is your primary use case for N-able N-central?

We have been dealing with Enable EDR and N-able N-central, which is a management center. It's the NOC solution that w...

See all answers

Comparisons

Datto Remote Monitoring and Management vs ConnectWise RMM

Compared 30% of the time

LogMeIn Central vs ConnectWise RMM

Compared 6% of the time

NinjaOne vs ConnectWise RMM

Compared 6% of the time

ConnectWise Automate vs ConnectWise RMM

Compared 5% of the time

ConnectWise Asio Platform vs ConnectWise RMM

Compared 4% of the time

More ConnectWise RMM Competitors

NinjaOne vs Kaseya VSA

Compared 14% of the time

ConnectWise Automate vs Kaseya VSA

Compared 12% of the time

SuperOps.ai vs Kaseya VSA

Compared 8% of the time

Atera vs Kaseya VSA

Compared 6% of the time

Datto Remote Monitoring and Management vs Kaseya VSA

Compared 6% of the time

More Kaseya VSA Competitors

NinjaOne vs N-able N-central

Compared 23% of the time

Datto Remote Monitoring and Management vs N-able N-central

Compared 15% of the time

Atera vs N-able N-central

Compared 10% of the time

N-able N-sight Remote Monitoring & Management vs N-able N-central

Compared 9% of the time

ConnectWise Automate vs N-able N-central

Compared 2% of the time

More N-able N-central Competitors

Product Reports

Buyer's Guide

ConnectWise RMM

October 2025

Download ConnectWise RMM product report

Buyer's Guide

Kaseya VSA

October 2025

Download Kaseya VSA product report

Buyer's Guide

N-able N-central

October 2025

Download N-able N-central product report

Also Known As

Continuum Command, Continuum RMM

No data available

SolarWinds N-central, SolarWinds MSP N-central

Overview

ConnectWise RMM is designed to let you remotely monitor and manage as many endpoints as you can close. Combined with the benefits of our unparalleled Network Operations Center (NOC), our proprietary IntelliMon software spares your tech’s time by automating the ticketing and alerting process, filtering out false positives and producing actionable tickets.

ConnectWise

Kaseya VSA (Virtual System Administrator) is a cloud-based IT management software that provides a comprehensive set of IT management tools for small and mid-sized businesses, including remote monitoring and management, help desk ticketing, patch management, and automated IT processes.

VSA provides a centralized platform for IT administrators to manage and monitor multiple devices and endpoints, including desktops, laptops, servers, and mobile devices. The software offers real-time monitoring, automated alerts, and reporting capabilities to help administrators quickly identify and resolve issues.

VSA also includes a help desk ticketing system for managing and resolving IT support requests, as well as a patch management module for keeping systems up-to-date and secure. Additionally, the platform offers a range of automated IT processes, including software deployment and inventory management, to help administrators streamline their work and improve efficiency.

Kaseya VSA Features

Kaseya VSA has many valuable key features. Some of the most useful ones include:

Remote monitoring and management: Kaseya VSA enables administrators to remotely monitor and manage multiple devices and endpoints, including desktops, laptops, servers, and mobile devices.

Help desk ticketing: The solution provides a help desk ticketing system for managing and resolving IT support requests.

Patch management: This feature automates the patch management process, helping organizations keep their systems up-to-date and secure.

Automated IT processes: Kaseya VSA offers a range of automated IT processes, including software deployment and inventory management, to help administrators streamline their work and improve efficiency.

Reporting and analytics: Real-time monitoring, automated alerts, and reporting capabilities help administrators quickly identify and resolve issues.

Mobile device management: Administrators can manage and secure mobile devices, including iOS and Android devices.

Integration with third-party tools: Kaseya VSA integrates with a range of third-party tools and platforms, including Active Directory, Exchange, and others, to provide a comprehensive IT management solution.

Kaseya VSA Benefits

There are many benefits to implementing Kaseya VSA. Some of the biggest advantages the solution offers include:

Efficient: Because the solution successfully automates routine IT tasks and provides a centralized platform for IT management, organizations can streamline their IT operations and improve efficiency.

Security: Kaseya VSA has a range of security and compliance features, including endpoint security, data encryption, and reporting, so systems and data remain secure.

Resolve issues quickly: The solution’s real-time monitoring allows administrators to resolve issues before they spiral into bigger problems.

Cost-efficient: With its capability to automate routine IT tasks, organizations can reduce the need for manual labor and as a result save time and money.

Reviews from Real Users

Kaseya VSA is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s easy to use, has a good Live Connect feature, and its unified portal.

A Team Lead at a tech services company explains what he finds most valuable about the solution: “The ease of access and ease of use was great. When Kaseya is deployed on the customer's computer, we have access to the customer. We just need the computer's name or ID, or sometimes, if the user has the same name as their first name, we can find them that way.”

"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse,” says another Automation Team Lead at a tech services company.

PeerSpot reviewer Allan E., Director Of IT / Purchasing Manager at Macomb/St. Clair Workforce Development Board expresses, “One of the most appealing features is that it combines remote control, patch management, and software management into a single portal."

Kaseya

N-able N-central is an all-encompassing IT management platform geared towards efficient network oversight. It offers comprehensive tools for monitoring and automation, which are crucial for managed services providers managing complex network environments.

N-able N-central provides solutions tailored to IT management, offering remote connectivity, asset tracking, and integration with systems like CrowdStrike. Its single-pane interface supports extensive device monitoring, script execution, and automation for task scheduling. The platform emphasizes robust patch management and reliable support, making it suitable for client integration and compliance audits. However, improvements are needed in remote access, application integration, and mobile device support. Users suggest investing in Redfish and REST API monitoring due to unreliable SNMP and an increased focus on AI to enhance maintenance recommendations.

What are the key features of N-able N-central?

Intuitive Remote Connectivity: Facilitates seamless access and management from anywhere.
Asset Tracking: Offers robust tracking of hardware and software assets within a network.
Automation: Streamlines task scheduling and resolution processes.
Patch Management: Ensures systems are updated and secure efficiently.
Integration Support: Seamlessly works with systems like CrowdStrike for enhanced security.

What benefits should users look for in reviews?

Comprehensive Monitoring: Helps manage diverse network environments with ease.
Scalability: Supports expansion in IT management capabilities as businesses grow.
Security Enhancement: Strengthens organizational security through integrated patch management and antivirus capabilities.
Efficient IT Management: Simplifies tasks through automation, reducing manual effort and increasing productivity.

N-able N-central is embraced in industries requiring robust IT management solutions, particularly managed services providers. It's widely used for monitoring systems, remote access, and asset tracking. Industries leverage its automation and integration capabilities to maintain system stability and security, addressing threats without heavy IT infrastructure on clients' premises.

N-able

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia

Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck

Premier Technology Solutions

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Remote Monitoring and Management (RMM)

October 2025

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