"Everything is easily centralized and managed under this one product."
"We use the product to know about our assets and manage remote support."
"The stability is great."
"I like being able to image over the network. That's a nice feature that it has. Patch management is pretty decent on it as well."
"The stability is very good."
"ManageEngine Desktop Central is stable."
"The most important feature we found to be useful in the COVID situation is the secure connection, which gives the IT support staff the ability to seamlessly connect with the users remotely and in a secure way."
"ManageEngine has improved my organization because right now we can actually monitor and find out which software products are installed on each desktop. We can then figure out which ones have to get patched and so forth."
"The support is at a good level. So normally, we can always get to a solution when we are stuck with some monitoring problems that we encounter."
"I like the remote connectivity, reporting suite, and patch management module."
"The most valuable feature of N-able N-central is the many options it has."
"It's a very robust product. They're continuing to invest and put new enhancements into the product. They're very open about what their roadmap is, which is very good for us because then as a business, we can plan."
"The solution's service is good."
"The pricing is lower than other well-respected solutions in this category."
"The product's remote access manager needs improvement."
"I would like to have the option to install the agent remotely."
"The tool's security can be better."
"Desktop Central has very good information, however, you can't customize the dashboards."
"We are looking for a complete solution for patch management with central management and the cloud which ManageEngine Endpoint Central does not provide."
"Not many things are needed for improvement, everything seems to be great as it is. One thing that would be good to have would be the ability to add MDM to a tablet running Android 5.0 using the EMM Token Enrollment. If we wanted to add MDM to an older tablet, we just have to go the "long route" to get it added."
"It is compatible with the systems such as Windows and Mac but not with Linux systems."
"N-able N-central could improve the remote access, my technicians have complained about it. They have used other free tools instead to compensate, such as TeamViewer. Additionally, when using remote access on the web, it is lacking reports."
"There is room for improvement in the development of custom monitoring services."
"The integration with other applications could be better."
"The solution's overall integration should be improved."
"The support from our direct team is very good, but the support from their day-to-day ongoing help desk isn't that good. They have still got some work to do on that, but they have been focusing on that a lot over the last number of years. So, it has gotten a lot better than it was."
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ManageEngine Endpoint Central is ranked 1st in Client Desktop Management with 59 reviews while N-able N-central is ranked 5th in Remote Monitoring and Management (RMM) with 5 reviews. ManageEngine Endpoint Central is rated 8.2, while N-able N-central is rated 9.0. The top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". On the other hand, the top reviewer of N-able N-central writes "User-friendly graphical user interface and offers versatile functionality". ManageEngine Endpoint Central is most compared with Microsoft Intune, Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro and BMC Client Management, whereas N-able N-central is most compared with N-able N-sight Remote Monitoring & Management, NinjaOne, Atera, ConnectWise Automate and Kaseya VSA.
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