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ManageEngine Endpoint Central vs N-able N-central comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Endpoint Central
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
69
Ranking in other categories
Client Desktop Management (1st), Enterprise Mobility Management (EMM) (6th), Unified Endpoint Management (UEM) (2nd)
N-able N-central
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
10
Ranking in other categories
Remote Monitoring and Management (RMM) (6th)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. ManageEngine Endpoint Central is designed for Client Desktop Management and holds a mindshare of 19.5%, down 32.4% compared to last year.
N-able N-central, on the other hand, focuses on Remote Monitoring and Management (RMM), holds 5.5% mindshare, down 8.9% since last year.
Client Desktop Management Mindshare Distribution
ProductMindshare (%)
ManageEngine Endpoint Central19.5%
Symantec Client Management Suite13.1%
KACE Systems Management Appliance (SMA)12.3%
Other55.099999999999994%
Client Desktop Management
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
N-able N-central5.5%
NinjaOne10.4%
Kaseya VSA10.0%
Other74.1%
Remote Monitoring and Management (RMM)
 

Featured Reviews

reviewer1908987 - PeerSpot reviewer
Ict Manager at a transportation company with 201-500 employees
Centralized endpoint management has improved patching, software deployment, and asset control
ManageEngine Endpoint Central is what I am personally working with and using, along with the Service Desk, which is another tool we use. We have been working with ManageEngine Endpoint Central for four years or more. The customizable packages in software deployment are very positive; you can apply different policies for the package that you are going to deploy. This is something we are still using and working with. ManageEngine has a very large portfolio of products. There is some functionality that is not managed from ManageEngine Endpoint Central, but you can find that functionality in another module of ManageEngine's portfolio.
NM
Senior Operations Specialist at Tagit cc
Transition has been smooth and integration supports compliance with ease
The transition to N-able N-central was very smooth. We were confident that our migration would not affect any operations. It was easy to migrate our clients into the new solutions. What we have experienced is that only branding has changed along with the way reports are structured. The solution is more advanced and the transition was well thought out. The process is managed properly. Regarding the integration capabilities of N-able N-central, my colleagues who work with this solution recently completed an ISO quality audit. The auditor could understand and manage how we handle our assets and environment because it's quite simple, even for someone who doesn't use the platform daily. This demonstrates that we are using a solution that meets our compliance requirements. N-able N-central is easy to use. Once licenses are provisioned, it's simple for my team to deploy the solution from anywhere remotely, provided there is internet access or remote access to the device.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ManageEngine Desktop Central was benchmarked in the comparison of the other three products."
"Page management and ADA integrations are the most valuable features of ManageEngine Endpoint Central."
"Since deploying Desktop Central our endpoints are all updated."
"The stability is great."
"What I like best about this product is that I can log on to every PC, very easily, and chat with the user via the chat feature."
"Its value is large because I could free up that person's time to do other work."
"ManageEngine has improved my organization because right now we can actually monitor and find out which software products are installed on each desktop, and we can then figure out which ones have to get patched and so forth."
"I like being able to image over the network. That's a nice feature that it has. Patch management is pretty decent on it as well."
"The most helpful features of N-able N-central include providing a single pane of glass for many insights in an environment regarding their patching, their assets, their devices in general, and the active issues that they show."
"The most valuable feature of N-able N-central is the many options it has."
"I like the remote connectivity, reporting suite, and patch management module."
"The support is at a good level. So normally, we can always get to a solution when we are stuck with some monitoring problems that we encounter."
"The most valuable features of N-central are its ease of deployment and ease of use."
"The solution's service is good."
"The transition to N-able N-central was very smooth; we were confident that our migration would not affect any operations, and it was easy to migrate our clients into the new solutions."
"N-able N-central is very scalable."
 

Cons

"At one time, they delivered an agent that ate up your CPU and your memory."
"Desktop Central has very good information, however, you can't customize the dashboards."
"ManageEngine should support various browser features, including those that address browser limitations."
"ManageEngine Endpoint Central setup is a little bit complex at the beginning, but that is normal because we have to set up different aspects of the solution and clean up our organization."
"Customer service: 4/10. Symantec, for instance, has better business support as you can log in for follow ups."
"The team should work on improving the stability, particularly with massive patches deployment, clients are not 100% getting patches and the information provided by the system does not help; more detailed report would be very useful."
"Documentation could improve so we don't need to create the support requests first."
"Even when it shows Java as up-to-date, it might not be. So, to make it better, they should improve the accuracy of Java patch reporting."
"Involving AI in the platform could improve it further."
"The industry has moved towards Redfish for out-of-band and in-band monitoring, yet N-able N-central still relies on older protocols like SNMP."
"The solution's overall integration should be improved."
"The support from our direct team is very good, but the support from their day-to-day ongoing help desk isn't that good. They have still got some work to do on that, but they have been focusing on that a lot over the last number of years. So, it has gotten a lot better than it was."
"It was previously expensive and tedious to manage different licenses."
"At this moment, we encounter stability issues with N-able N-central from time to time."
"We have to do the effort ourselves because Enable is not really strategically going there because I assume there's not much money to make to improve that or to convince customers to start with their product."
"The integration with other applications could be better."
 

Pricing and Cost Advice

"Choose wisely between the Professional and Enterprise editions, based on your needs."
"The pricing is very low, compared to other products. Compared to Intune or SCCM, it's much less. I can say it's a good product for less of a price."
"The product is cheap."
"The initial purchase was around $6,000 or $7,000. We most probably are not on an annual subscription. We bought it, and then we pay for the maintenance. I'm not 100% sure how that's working out."
"The price could be cheaper."
"There is a freeware version of the solution available as long as you do not breach the number of licenses and users that are dictated."
"The product is not costly. The product is properly priced, especially for SMBs."
"We pay about $250 a year for our license."
"N-able N-central is not an expensive solution."
"The pricing and licensing are average, almost six out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Outsourcing Company
8%
Computer Software Company
8%
Comms Service Provider
14%
Outsourcing Company
10%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise15
Large Enterprise35
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise1
 

Questions from the Community

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What is your experience regarding pricing and costs for ManageEngine Endpoint Central?
I would rate the pricing as seven; it is quite expensive from my point of view for ManageEngine Endpoint Central.
What needs improvement with ManageEngine Endpoint Central?
It would be great to see some additional options within ManageEngine Endpoint Central. A better monitoring tool to analyze network traffic related to patch management would be something good to see...
What needs improvement with N-able N-central?
The MSP part of N-able N-central has evolved over the years. They have been trying to move from professional or network server and desktop licensing to make it more comprehensive. With professional...
What is your primary use case for N-able N-central?
We have been dealing with Enable EDR and N-able N-central, which is a management center. It's the NOC solution that we are currently running our asset management on. We are managing tasks in that e...
What advice do you have for others considering N-able N-central?
There's a new node for N-able N-central which they have addressed. Our outstanding items include reviewing our pricing and partnership level, which can provide additional benefits when we exceed 10...
 

Also Known As

ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
SolarWinds N-central, SolarWinds MSP N-central
 

Overview

 

Sample Customers

Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
Premier Technology Solutions
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911,436 professionals have used our research since 2012.