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ManageEngine Endpoint Central vs N-able N-central comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Endpoint Central
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
69
Ranking in other categories
Client Desktop Management (1st), Enterprise Mobility Management (EMM) (6th), Unified Endpoint Management (UEM) (2nd)
N-able N-central
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
10
Ranking in other categories
Remote Monitoring and Management (RMM) (6th)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. ManageEngine Endpoint Central is designed for Client Desktop Management and holds a mindshare of 19.5%, down 32.4% compared to last year.
N-able N-central, on the other hand, focuses on Remote Monitoring and Management (RMM), holds 5.5% mindshare, down 8.9% since last year.
Client Desktop Management Mindshare Distribution
ProductMindshare (%)
ManageEngine Endpoint Central19.5%
Symantec Client Management Suite13.1%
KACE Systems Management Appliance (SMA)12.3%
Other55.099999999999994%
Client Desktop Management
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
N-able N-central5.5%
NinjaOne10.4%
Kaseya VSA10.0%
Other74.1%
Remote Monitoring and Management (RMM)
 

Featured Reviews

reviewer1908987 - PeerSpot reviewer
Ict Manager at a transportation company with 201-500 employees
Centralized endpoint management has improved patching, software deployment, and asset control
ManageEngine Endpoint Central is what I am personally working with and using, along with the Service Desk, which is another tool we use. We have been working with ManageEngine Endpoint Central for four years or more. The customizable packages in software deployment are very positive; you can apply different policies for the package that you are going to deploy. This is something we are still using and working with. ManageEngine has a very large portfolio of products. There is some functionality that is not managed from ManageEngine Endpoint Central, but you can find that functionality in another module of ManageEngine's portfolio.
NM
Senior Operations Specialist at Tagit cc
Transition has been smooth and integration supports compliance with ease
The transition to N-able N-central was very smooth. We were confident that our migration would not affect any operations. It was easy to migrate our clients into the new solutions. What we have experienced is that only branding has changed along with the way reports are structured. The solution is more advanced and the transition was well thought out. The process is managed properly. Regarding the integration capabilities of N-able N-central, my colleagues who work with this solution recently completed an ISO quality audit. The auditor could understand and manage how we handle our assets and environment because it's quite simple, even for someone who doesn't use the platform daily. This demonstrates that we are using a solution that meets our compliance requirements. N-able N-central is easy to use. Once licenses are provisioned, it's simple for my team to deploy the solution from anywhere remotely, provided there is internet access or remote access to the device.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability is very good."
"The ROI was three months for us."
"We have seen a lot of benefits in reporting, we are able to pull a lot of information."
"The most valuable features of ManageEngine Endpoint Central are patch management and remote access and management."
"The solution has a lot of the features we need and we are looking forward to taking advantage of them after a little bit of training."
"The mobile functionality is very easy."
"I've found the solution to be user-friendly for us in the IT department and for our employees."
"Everything is easily centralized and managed under this one product."
"The transition to N-able N-central was very smooth; we were confident that our migration would not affect any operations, and it was easy to migrate our clients into the new solutions."
"N-able N-central is very scalable."
"The most valuable features of N-central are its ease of deployment and ease of use."
"The solution's service is good."
"The most helpful features of N-able N-central include providing a single pane of glass for many insights in an environment regarding their patching, their assets, their devices in general, and the active issues that they show."
"The most valuable feature of N-able N-central is the many options it has."
"N-able N-central has numerous good features. The asset tracking capability is powerful, allowing you to track hardware and software on devices connected to your network. The remote control is smooth, securely enabling remote access to servers and routers. It can be integrated with ticketing systems and other tools like CrowdStrike and N-able EDR for comprehensive network monitoring and security. The automation feature is handy, allowing you to schedule tasks, respond to system triggers, and automate problem resolution, such as handling disk space issues automatically."
"The support is at a good level. So normally, we can always get to a solution when we are stuck with some monitoring problems that we encounter."
 

Cons

"Tech support is mediocre at best."
"Some times, when adding new programs to Desktop Central, it can be somewhat costly."
"There is a slight delay in customer support, which is something that can be improved."
"Compared to the solution we use to manage our Mac products, this solution lacks the ability to create dynamic groups. We would like the ability, for example, for machines which have been upgraded to form part of a grouping based on this upgrade."
"There are occasional glitches but they deal with it very quickly and efficiently."
"At one time, they delivered an agent that ate up your CPU and your memory."
"The stability of ManageEngine Desktop Central could improve. We have found that at times it can become a bit unstable."
"ManageEngine Endpoint Central’s scalability could be improved."
"Involving AI in the platform could improve it further."
"We have to do the effort ourselves because Enable is not really strategically going there because I assume there's not much money to make to improve that or to convince customers to start with their product."
"At this moment, we encounter stability issues with N-able N-central from time to time."
"There is room for improvement in the development of custom monitoring services."
"The solution's overall integration should be improved."
"The industry has moved towards Redfish for out-of-band and in-band monitoring, yet N-able N-central still relies on older protocols like SNMP."
"The integration with other applications could be better."
"It was previously expensive and tedious to manage different licenses."
 

Pricing and Cost Advice

"Could provide more services on the standard license"
"The pricing of the product is not bad compared to the other similar solutions in the market."
"The price is moderate."
"We had perpetual licenses. The cost was around 36,000, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
"The pricing is very low, compared to other products. Compared to Intune or SCCM, it's much less. I can say it's a good product for less of a price."
"The price could be cheaper."
"The initial purchase was around $6,000 or $7,000. We most probably are not on an annual subscription. We bought it, and then we pay for the maintenance. I'm not 100% sure how that's working out."
"The pricing is average."
"N-able N-central is not an expensive solution."
"The pricing and licensing are average, almost six out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
9%
Outsourcing Company
7%
Comms Service Provider
14%
Outsourcing Company
9%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise15
Large Enterprise35
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise1
 

Questions from the Community

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What is your experience regarding pricing and costs for ManageEngine Endpoint Central?
I would rate the pricing as seven; it is quite expensive from my point of view for ManageEngine Endpoint Central.
What needs improvement with ManageEngine Endpoint Central?
It would be great to see some additional options within ManageEngine Endpoint Central. A better monitoring tool to analyze network traffic related to patch management would be something good to see...
What needs improvement with N-able N-central?
The MSP part of N-able N-central has evolved over the years. They have been trying to move from professional or network server and desktop licensing to make it more comprehensive. With professional...
What is your primary use case for N-able N-central?
We have been dealing with Enable EDR and N-able N-central, which is a management center. It's the NOC solution that we are currently running our asset management on. We are managing tasks in that e...
What advice do you have for others considering N-able N-central?
There's a new node for N-able N-central which they have addressed. Our outstanding items include reviewing our pricing and partnership level, which can provide additional benefits when we exceed 10...
 

Also Known As

ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
SolarWinds N-central, SolarWinds MSP N-central
 

Overview

 

Sample Customers

Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
Premier Technology Solutions
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909,647 professionals have used our research since 2012.