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Commvault Cloud vs Veeam Data Platform vs Veritas NetBackup comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Commvault Cloud reduced operational costs, improved data protection, and enabled significant return on investment with streamlined backup management.
Sentiment score
7.4
Veeam Data Platform enhances backup efficiency, reduces downtime and costs, offering rapid recovery and a fast ROI.
Sentiment score
1.0
Veritas NetBackup offers a consistent ROI by ensuring data protection, efficient restoration, and reduced backup windows despite its cost.
I have seen a return on investment as it saves time and money by preventing us from being in a disaster situation.
DavOps at a university with 51-200 employees
It is suitable for our nature of business because data is very critical, and we cannot compromise on backup.
Deputy Director IT at DHA Lahore
 

Customer Service

Sentiment score
7.2
Commvault Cloud's customer service is effective and responsive, though improvements are needed in staffing and local support options.
Sentiment score
7.4
Veeam Data Platform's support is responsive and professional, though users seek improved communication and availability in some regions.
Sentiment score
6.3
Veritas NetBackup support receives mixed reviews, praised for expertise but criticized for inconsistencies and slow response times.
The number of people who know Commvault Cloud is lesser compared to Veeam.
Managing Director at ITS Technology Solution Pvt. Ltd.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
Cloud Solution Architect at Tata Consultancy
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
Support Engineer at a media company with 1,001-5,000 employees
Most cases are handled perfectly.
Applications section Head at Raya Integration
I would rate their technical support a 10 out of 10.
Sr. Production Analyst at a logistics company with 1,001-5,000 employees
The escalation from first, second to third tier is sometimes very long-lasting, but the resolve rate is quite high.
Managing Director at INT/box GmbH
The support from Veritas NetBackup is very good.
Consultant at MTN
The customer support is very poor.
Solutions Architect at Rigor Systems Limited
The technical support from Veritas is rated an eight, as the local partners are good and support us.
Senior Manager at a logistics company with 10,001+ employees
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud offers scalable integration across platforms, though faces challenges with SQL and Windows Server configuration complexity.
Sentiment score
7.5
Veeam Data Platform offers seamless scalability, efficiently managing large data volumes and adapting to diverse environments with flexible licensing.
Sentiment score
6.0
Veritas NetBackup offers scalability and flexibility but faces cost concerns and challenges with new versions and integrations.
It involves acquiring additional licenses as needed.
Solutions Architect at a comms service provider with 10,001+ employees
I would rate the scalability part of Veeam Data Platform 10 out of 10 because we have the ability to scale out the product at any time with scale-out backup repositories and can add licenses as needed.
Associate Technical Specialist at a consultancy with 10,001+ employees
In order to scale Veeam Data Platform, we have to pay a lot more money.
L3 Infrastructure Engineer at Specsavers
I feel that if you can keep it at least two or three levels back or forward with backward compatibility available, it would help people use the old disk storage and get more storage space.
Senior Manager at a logistics company with 10,001+ employees
The size of the catalog was an issue, but it was more about outgrowing our own architecture than a problem with Veritas NetBackup itself.
Consultant at MTN
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is praised for its high stability, reliability, strong support, and minimal issues, ensuring continuous dependable operations.
Sentiment score
7.8
Veeam Data Platform is stable and reliable, with efficient support resolving occasional bugs and minimal operational impact.
Sentiment score
8.5
Veritas NetBackup is praised for its exceptional stability, remaining reliable and error-free with high performance in demanding environments.
I have not faced any downtimes with Commvault Cloud.
Managing Director at ITS Technology Solution Pvt. Ltd.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
CEO at a computer software company with 51-200 employees
There are no issues with stability in Veeam Data Platform.
Solutions Architect at a comms service provider with 10,001+ employees
I can say the stability of Veeam Data Platform is almost 8 to 9, as the cluster functionality was not there in earlier platforms such as version 12, but is provided in version 13.
Associate Technical Specialist at a consultancy with 10,001+ employees
Veritas NetBackup performs well in terms of stability.
Consultant at MTN
In the last 10 years, I have never faced a single incident regarding stability with Veritas NetBackup.
Deputy Director IT at DHA Lahore
 

Room For Improvement

Commvault Cloud users seek improved usability, clearer licensing, better support, enhanced integration, and advanced features for a streamlined experience.
Users seek improved integration, better reporting, enhanced support, streamlined interface, licensing simplicity, faster recovery, and increased compatibility in Veeam.
Veritas NetBackup requires UI improvements, better integration, enhanced support response, cost-effectiveness, and usability enhancements, including pricing and speed.
I would like to see AI capabilities in Commvault Cloud.
Cloud Solution Architect at Tata Consultancy
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
CEO at a computer software company with 51-200 employees
The improvement we would like to see is the option to scale Veeam Data up in smaller sections rather than large sections, which requires paying much more.
L3 Infrastructure Engineer at Specsavers
Reducing it by 20% would make it more accessible to a broader range of customers.
Solutions Architect at a comms service provider with 10,001+ employees
OpenStack is something Veeam Data Platform doesn't support, and they haven't indicated that they will support it in the future.
Applications section Head at Raya Integration
Veritas NetBackup needs improvement in terms of integration with the cloud.
Consultant at MTN
We would really appreciate if Veritas offers products by which we can secure our backups against these ransomware attacks.
Deputy Director IT at DHA Lahore
Support tickets take too long to be solved and the quality of engineers they have for support has lately become lacking.
Solutions Architect at Rigor Systems Limited
 

Setup Cost

Commvault Cloud is cost-efficient for enterprises, yet can seem pricey for SMBs; evaluating licensing options is recommended.
Veeam Data Platform offers reasonable, customizable pricing with per-CPU socket licensing, low setup costs, and competitive discounts.
Veritas NetBackup is costly but valued for features and scalability in large enterprises; less competitive for smaller setups.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
CEO at a computer software company with 51-200 employees
I don't consider the price expensive given its importance.
Sr. Production Analyst at a logistics company with 1,001-5,000 employees
A reduction of 20% in the current cost would make the solution more attractive to clients.
Solutions Architect at a comms service provider with 10,001+ employees
Veeam Data Platform is more expensive than OpenStack because we pay for it in US dollars, while we pay for OpenStack in Egyptian pounds.
Applications section Head at Raya Integration
My experience with pricing, setup cost, and licensing is that the appliance licensing is a bit tricky and a bit expensive, especially when I have to license the hardware and the software;
Solutions Architect at Rigor Systems Limited
I would rate pricing for Veritas NetBackup around six, as it is neither high nor low.
Senior Manager at a logistics company with 10,001+ employees
 

Valuable Features

Commvault Cloud offers scalable data protection with fiber backup, global deduplication, cloud integration, security, and centralized management.
Veeam Data Platform excels in reliable backups, efficient recovery, VMware integration, and advanced monitoring for effective data management.
Veritas NetBackup offers scalability, compatibility, security, and efficient storage, making it a preferred choice for enterprise data protection.
We can back up unlimited TBs due to our per node license.
Support Engineer at a media company with 1,001-5,000 employees
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
CEO at a computer software company with 51-200 employees
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
Cloud Solution Architect at Tata Consultancy
The platform is user-friendly, comprehensive, and compatible with numerous market solutions, including virtualization and bare metal servers.
Solutions Architect at a comms service provider with 10,001+ employees
The most important aspect of this platform is data security with immutable data in the storage.
Sr. Production Analyst at a logistics company with 1,001-5,000 employees
The backup for specific disks feature has helped me by allowing us to take backups specifically for data we need, rather than for the whole server as a single disk, such as just backing up the root disk.
DavOps at a university with 51-200 employees
In my opinion, the main benefits Veritas NetBackup provides are that it is a unified platform where we can integrate all the requirements such as online backup, offline backup, and virtualization backup in one single platform, although my only concern is the licensing structure.
Senior Manager at a logistics company with 10,001+ employees
I have found Veritas NetBackup to be the most reliable backup solution I have worked with so far.
Solutions Architect at Rigor Systems Limited
Although we do not utilize its deduplication technology or cloud integration, we can trigger storage actions with NetBackup.
Consultant at MTN
 

Mindshare comparison

As of April 2026, in the Backup and Recovery category, the mindshare of Commvault Cloud is 3.9%, down from 7.3% compared to the previous year. The mindshare of Veeam Data Platform is 6.6%, down from 16.9% compared to the previous year. The mindshare of Veritas NetBackup is 1.7%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veeam Data Platform6.6%
Commvault Cloud3.9%
Veritas NetBackup1.7%
Other87.8%
Backup and Recovery
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
TH
Applications section Head at Raya Integration
Continuous replication and backup simplify customer service across enterprises of any size
Veeam Data Platform provides me with the most useful features such as application restore, single file restore, backup and replication, and continuous replication. We utilize these features for management and the customers we serve. Veeam Data Platform provides features such as immutability and ransomware protection. While we use other applications for ransomware protection, we rely on Veeam Data Platform for encryption.
SunilPanigrahi - PeerSpot reviewer
Senior Manager at a logistics company with 10,001+ employees
Unified backups have protected virtual machines and applications and optimize storage efficiency
Regarding automated disaster recovery, we have not used Veritas NetBackup automated disaster recovery because according to the RFP terms and conditions, we are not supposed to have automated failover or failback, as we are a government entity and cannot violate the rules of the RFP. My feedback about granular recovery in Veritas NetBackup is that we have been doing verifications of the backed-up data to restore from point to point and time to time, focusing on file level or database level. When it comes to integration with cloud services, we have not started because we are a government entity and are not allowed to store any data in the cloud at this time. From security concerns regarding what I would improve about Veritas NetBackup, I think you need to look into this because we found only one encryption option available, which is not that very strong. When I initiate a backup from my laptop or server to the appliance or the tape media using Veritas NetBackup, the encryption channels are not strong, and there are not many options available. Whatever is there is by default and not changeable. We cannot modify any encryption facilities, and security is a big concern nowadays, so you need to look into that. Regarding the functionality part of Veritas NetBackup, I think this encryption feature should be stronger and integrated from point to point, not just at specific levels. When I initiate a backup, all the communication channels involved should be encrypted until it reaches the endpoint, meaning from client to server, server to client, and client device.
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
10%
Healthcare Company
5%
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
7%
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business218
Midsize Enterprise99
Large Enterprise139
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise21
Large Enterprise66
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging c...
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that...
What is your primary use case for ThreatWise?
I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata C...
Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup ...
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file syste...
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup...
What is the best next generation backup tool?
Assuming you have an onprem ecosystem which runs the VMware, physical systems on Win, Linux and Unix and run both tra...
What do you like most about Veritas NetBackup?
The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achi...
What is your experience regarding pricing and costs for Veritas NetBackup?
I would rate pricing for Veritas NetBackup around six, as it is neither high nor low.
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
Veeam Backup & Replication, Veeam ONE, Veeam Backup & Replication
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Information Not Available
Beta Offshore
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: March 2026.
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