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Commvault Cloud vs Veritas Backup Exec comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Commvault Cloud users gained financial benefits through cost savings, improved productivity, and efficient data recovery and backup management.
Sentiment score
6.5
Veritas Backup Exec offers strong ROI with rapid restoration and cost savings, despite concerns over subscription-based licensing.
 

Customer Service

Sentiment score
7.3
Commvault Cloud's customer service is highly praised for responsiveness, despite some challenges with language, time zones, and support quality.
Sentiment score
7.2
Veritas Backup Exec support is generally good with responsive staff, but efficiency and consistency vary due to expertise and location.
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
I see good technical engineer support resolving issues.
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud offers efficient scalability and flexibility, allowing seamless expansion across diverse environments and workloads with simple management.
Sentiment score
8.1
Veritas Backup Exec is scalable for SMBs, but may face challenges with large data volumes and complex environments.
Now in the current version, I can run more than one process for backup in one job for more virtual machines.
 

Stability Issues

Sentiment score
7.8
Commvault Cloud is praised for its stability, reliability, minimal downtime, and quick issue resolution, with rare external-linked errors.
Sentiment score
7.3
Veritas Backup Exec is stable and reliable, with occasional service or configuration issues noted by some users.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
 

Room For Improvement

Commvault Cloud requires UI improvements, better onboarding, integration enhancements, stronger support, and cost-effective solutions for a competitive edge.
Veritas Backup Exec requires a simpler UI, cost reduction, cloud integration, better performance, and improved support for diverse environments.
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
I aim to monitor the functionality and probably find something this year to monitor logs from our backup system and storage and notify us about any unusual activities.
We need to have a proper image backup with a documented restore procedure, as some users were unable to do the image backup restoration due to driver issues or similar challenges.
Some technology improvement is needed to manage my basic business continuity plan.
 

Setup Cost

Commvault Cloud offers flexible pricing options, with potential savings compared to competitors, though it may be costly for small businesses.
Veritas Backup Exec provides flexible licensing with reasonable pricing, though advanced setups and technical support may incur additional costs.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
When I compare it with others, it is twice or three times cheaper.
The setup is a bit expensive at a corporate price
 

Valuable Features

Commvault Cloud offers seamless backup, global deduplication, strong security, and scalability for hybrid and multi-cloud environments.
Veritas Backup Exec is praised for its user-friendly interface, fast backups, stability, and versatile platform compatibility with strong support.
We can back up unlimited TBs due to our per node license.
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
Veritas has technical compatibility with my hardware and other systems.
It has a lot of functions and security measures, which ensure our backups are secure.
My customers find the normal file system backup features of Veritas Backup Exec effective and valuable.
 

Categories and Ranking

Commvault Cloud
Ranking in Backup and Recovery
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
110
Ranking in other categories
eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (2nd), File Archiving (1st), Disaster Recovery (DR) Software (3rd), SaaS Backup (1st), Threat Deception Platforms (1st), Container Backup Software (1st)
Veritas Backup Exec
Ranking in Backup and Recovery
13th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
76
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Backup and Recovery category, the mindshare of Commvault Cloud is 7.5%, up from 5.9% compared to the previous year. The mindshare of Veritas Backup Exec is 1.7%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Q&A Highlights

Julia Miller - PeerSpot reviewer
Oct 13, 2021
 

Featured Reviews

Matt Reller - PeerSpot reviewer
Provides extremely fast backup, is easy to manage, and is flexible
Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.
Pawel Augustyn - PeerSpot reviewer
Simplified interface with good performance but needs monitoring
I need to use PowerStore and Veritas Backup Exec. It is a direct backup to types, and it is supported by my backup. It offers good performance and stability, and it works properly. I am happy with this program. It is still working on aligning with security requirements and data encryption for Amazon or ATAC. It has a lot of functions and security measures, which ensure our backups are secure.
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Answers from the Community

Julia Miller - PeerSpot reviewer
Oct 13, 2021
Oct 13, 2021
Hi, I would recommend Veritas NetBackup if the environment heavily has physical components instead of virtual components. I find NetBackup more user friendly and more technological. NetBackup has also appliances which provides media server role as a whole (including storage network, Red Hat OS etc). Dedupe technology is very good. With 8.1, there are many good features such as cloud catalyst wh...
2 out of 52 answers
it_user461763 - PeerSpot reviewer
May 24, 2018
Both solutions have their pros and cons. Commvault is much more simple to operate/Manage and yes we can manage different modules of Commvault backup (Server backup, endpoint backup, and restoration) from a single console as compared to Veritas. With Veritas comes stability and complexity. But it can manage bigger IT infrastructure in a very efficient way. Have various features like AIR, DPO, global deduplication, search option in À la carte as well as in bundle (NEVC) for physical and virtualization. We can mix various licenses in Netbackup like NEVC and agent for windows or NDMP for Physical, which is not available in Commvault.
it_user807867 - PeerSpot reviewer
May 24, 2018
I don't have any knowledge on these products. I will answer Spectrum protect...  :-)   More seriously, it is impossible to answer this question without complete knowledge of the client's infrastructure to backup, the specific needs, and constraints and RTO / RPO. Each product has good and bad points, the goal is to determine which one is better regarding the functionalities, the hardware infrastructure needed by each product (so price and maintenance...), the license pricing, the quality of the support and so on... The best way is to do a PoC.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
9%
Government
7%
Computer Software Company
17%
Manufacturing Company
14%
Financial Services Firm
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Commvault?
The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.
What needs improvement with Commvault?
Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...
What do you like most about Commvault Complete Data Protection?
IntelliSnap and file system backups are valuable features.
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
What do you like most about Veritas Backup Exec?
The most important feature is the variety of backup applications it supports, including ERP systems and most other programs, such as Microsoft.
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
Backup Exec, Symantec Backup Exec
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Beta Offshore
Find out what your peers are saying about Commvault Cloud vs. Veritas Backup Exec and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.