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Commvault Cloud vs Veritas Backup Exec comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Commvault Cloud reduced operational costs, improved data protection, and enabled significant return on investment with streamlined backup management.
Sentiment score
4.7
Veritas Backup Exec is valued for rapid system restoration, with mixed opinions on ROI and licensing preferences.
 

Customer Service

Sentiment score
7.2
Commvault Cloud's customer service is effective and responsive, though improvements are needed in staffing and local support options.
Sentiment score
7.5
Veritas Backup Exec customer service is well-rated for responsiveness, though some seek improvements for quicker, more efficient support.
The number of people who know Commvault Cloud is lesser compared to Veeam.
Managing Director at ITS Technology Solution Pvt. Ltd.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
Cloud Solution Architect at Tata Consultancy
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
Support Engineer at a media company with 1,001-5,000 employees
They don't ask us to wait for a callback or create a ticket.
Presales System Engineer at Eden Infosol Pvt Ltd
I see good technical engineer support resolving issues.
System Advisor at CRIF SpA
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud offers scalable integration across platforms, though faces challenges with SQL and Windows Server configuration complexity.
Sentiment score
7.9
Veritas Backup Exec suits small to mid-sized organizations but larger enterprises should consider NetBackup for extensive data management.
Now in the current version, I can run more than one process for backup in one job for more virtual machines.
System Advisor at CRIF SpA
It is easy to scale Veritas Backup Exec.
Presales System Engineer at Eden Infosol Pvt Ltd
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is praised for its high stability, reliability, strong support, and minimal issues, ensuring continuous dependable operations.
Sentiment score
7.6
Veritas Backup Exec is favored for its stability and reliability, with users mostly rating it highly for consistent performance.
I have not faced any downtimes with Commvault Cloud.
Managing Director at ITS Technology Solution Pvt. Ltd.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
CEO at a computer software company with 51-200 employees
 

Room For Improvement

Commvault Cloud users seek improved usability, clearer licensing, better support, enhanced integration, and advanced features for a streamlined experience.
Complex installation, high costs, confusing interface, and need for better integration and scalability highlight the issues needing resolution.
I would like to see AI capabilities in Commvault Cloud.
Cloud Solution Architect at Tata Consultancy
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
CEO at a computer software company with 51-200 employees
I aim to monitor the functionality and probably find something this year to monitor logs from our backup system and storage and notify us about any unusual activities.
System Advisor at CRIF SpA
We need to have a proper image backup with a documented restore procedure, as some users were unable to do the image backup restoration due to driver issues or similar challenges.
Manager at Fractalio Data Pvt Ltd
Some technology improvement is needed to manage my basic business continuity plan.
Deputy Vice President - IT at TransUnion
 

Setup Cost

Commvault Cloud is cost-efficient for enterprises, yet can seem pricey for SMBs; evaluating licensing options is recommended.
Veritas Backup Exec offers competitive and flexible pricing, ideal for SMEs, despite varying opinions on affordability and setup costs.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
CEO at a computer software company with 51-200 employees
When I compare it with others, it is twice or three times cheaper.
System Advisor at CRIF SpA
The setup is a bit expensive at a corporate price
Deputy Vice President - IT at TransUnion
 

Valuable Features

Commvault Cloud offers scalable data protection with fiber backup, global deduplication, cloud integration, security, and centralized management.
Veritas Backup Exec provides easy-to-use, efficient data protection with diverse compatibility, robust security, and flexible, reliable backup options.
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
CEO at a computer software company with 51-200 employees
We can back up unlimited TBs due to our per node license.
Support Engineer at a media company with 1,001-5,000 employees
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
Cloud Solution Architect at Tata Consultancy
Veritas has technical compatibility with my hardware and other systems.
Deputy Vice President - IT at TransUnion
It is very easy to add agents, add storage to take backups, and manage schedules.
Presales System Engineer at Eden Infosol Pvt Ltd
My customers find the normal file system backup features of Veritas Backup Exec effective and valuable.
Manager at Fractalio Data Pvt Ltd
 

Categories and Ranking

Commvault Cloud
Ranking in Backup and Recovery
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (3rd), File Archiving (1st), Disaster Recovery (DR) Software (3rd), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (3rd)
Veritas Backup Exec
Ranking in Backup and Recovery
19th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
77
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Backup and Recovery category, the mindshare of Commvault Cloud is 4.9%, down from 6.6% compared to the previous year. The mindshare of Veritas Backup Exec is 1.3%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Commvault Cloud4.9%
Veritas Backup Exec1.3%
Other93.8%
Backup and Recovery
 

Q&A Highlights

Julia Miller - PeerSpot reviewer
Community Director at PeerSpot
Oct 13, 2021
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
Pawel Augustyn - PeerSpot reviewer
System Advisor at CRIF SpA
Simplified interface with good performance but needs monitoring
I need to use PowerStore and Veritas Backup Exec. It is a direct backup to types, and it is supported by my backup. It offers good performance and stability, and it works properly. I am happy with this program. It is still working on aligning with security requirements and data encryption for Amazon or ATAC. It has a lot of functions and security measures, which ensure our backups are secure.
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Answers from the Community

Julia Miller - PeerSpot reviewer
Community Director at PeerSpot
Oct 13, 2021
Oct 13, 2021
Hi, I would recommend Veritas NetBackup if the environment heavily has physical components instead of virtual components. I find NetBackup more user friendly and more technological. NetBackup has also appliances which provides media server role as a whole (including storage network, Red Hat OS etc). Dedupe technology is very good. With 8.1, there are many good features such as cloud catalyst wh...
2 out of 52 answers
it_user461763 - PeerSpot reviewer
Sr. Executive Presales at a tech company with 5,001-10,000 employees
May 24, 2018
Both solutions have their pros and cons. Commvault is much more simple to operate/Manage and yes we can manage different modules of Commvault backup (Server backup, endpoint backup, and restoration) from a single console as compared to Veritas. With Veritas comes stability and complexity. But it can manage bigger IT infrastructure in a very efficient way. Have various features like AIR, DPO, global deduplication, search option in À la carte as well as in bundle (NEVC) for physical and virtualization. We can mix various licenses in Netbackup like NEVC and agent for windows or NDMP for Physical, which is not available in Commvault.
it_user807867 - PeerSpot reviewer
Consultant at a legal firm
May 24, 2018
I don't have any knowledge on these products. I will answer Spectrum protect...  :-)   More seriously, it is impossible to answer this question without complete knowledge of the client's infrastructure to backup, the specific needs, and constraints and RTO / RPO. Each product has good and bad points, the goal is to determine which one is better regarding the functionalities, the hardware infrastructure needed by each product (so price and maintenance...), the license pricing, the quality of the support and so on... The best way is to do a PoC.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
10%
Government
6%
Computer Software Company
15%
Manufacturing Company
14%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise15
Large Enterprise29
 

Questions from the Community

What do you like most about ThreatWise?
Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
What do you like most about Veritas Backup Exec?
The most important feature is the variety of backup applications it supports, including ERP systems and most other programs, such as Microsoft.
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
Backup Exec, Symantec Backup Exec
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Beta Offshore
Find out what your peers are saying about Commvault Cloud vs. Veritas Backup Exec and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.