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Commvault Cloud vs Rubrik comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Commvault Cloud users gained financial benefits through cost savings, improved productivity, and efficient data recovery and backup management.
Sentiment score
7.2
Rubrik boosted productivity, reduced errors, and saved costs, despite initial expenses, by replacing legacy systems and automating processes.
Rubrik provides long-term return on investment for my customers, as well as immediate benefits because of deduplication and compression, drastically reducing the cost on the storage side from traditional to Rubrik.
 

Customer Service

Sentiment score
7.3
Commvault Cloud's customer service is highly praised for responsiveness, despite some challenges with language, time zones, and support quality.
Sentiment score
8.3
Rubrik is renowned for outstanding customer support, offering quick responses, knowledgeable assistance, and excellent issue resolution and communication.
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
They offer 24/7 support and even have a dedicated ransomware hotline with a team ready to engage immediately.
Rubrik's support has been good, better than many other vendors like Microsoft, VMware, and Dell.
Rubrik provides excellent customer service and technical support.
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud offers efficient scalability and flexibility, allowing seamless expansion across diverse environments and workloads with simple management.
Sentiment score
7.9
Rubrik offers efficient scalability, supporting cloud and on-premises growth, with users praising its easy expansion and architecture.
It can scale out horizontally as well as vertically, and the availability of expansion is very quick.
Azure Backup solution offers faster restoration for data over six terabytes compared to on-premises.
Rubrik is highly scalable, with a rating of nine out of ten based on its seamless integration.
 

Stability Issues

Sentiment score
7.8
Commvault Cloud is praised for its stability, reliability, minimal downtime, and quick issue resolution, with rare external-linked errors.
Sentiment score
8.1
Rubrik is praised for high reliability, robust performance, and effective support, making it a preferred choice for seamless operations.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
Rubrik has been stable, and we have not experienced any downtime.
The prerequisite dependencies with the cost team site, infrastructure, port opening, and adding the complete Rubrik console module take time, depending on the volume of servers and storage occupancy.
 

Room For Improvement

Commvault Cloud requires UI improvements, better onboarding, integration enhancements, stronger support, and cost-effective solutions for a competitive edge.
Rubrik needs UI improvements, cost efficiency, better integration, enhanced security, multi-tenant support, and more comprehensive backup options.
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
I need a better output from the existing reports as they currently do not provide comprehensive metrics.
Including packaged training with the product at the time of purchase would be beneficial.
We need more efficient search capabilities that allow searching by last name or login ID.
 

Setup Cost

Commvault Cloud offers flexible pricing options, with potential savings compared to competitors, though it may be costly for small businesses.
Rubrik is a premium solution with high costs, offering good value and scalability for medium to large enterprises.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
There are no extra expansions or expenses after purchasing the product.
Regarding pricing, Rubrik is a costly solution, and I would rate it an eight.
Rubrik is expensive due to its robust hardware.
 

Valuable Features

Commvault Cloud offers seamless backup, global deduplication, strong security, and scalability for hybrid and multi-cloud environments.
Rubrik excels with instant recovery, intuitive interface, strong security, cloud support, and SLA-driven automation for seamless IT operations.
We can back up unlimited TBs due to our per node license.
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
The most valuable feature of Rubrik is its concept of a 'backup airbag', which provides a robust defense against attacks.
Since switching to Rubrik, our backup times have decreased significantly, going from two and a half days to one and a half hours for certain systems.
Even if my network is compromised by ransomware, the file system does not allow overwriting of the backups, ensuring that my backups remain safe.
 

Categories and Ranking

Commvault Cloud
Ranking in Backup and Recovery
3rd
Ranking in Cloud Backup
2nd
Ranking in Disaster Recovery (DR) Software
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
110
Ranking in other categories
eDiscovery (3rd), Disaster Recovery as a Service (2nd), File Archiving (1st), SaaS Backup (1st), Threat Deception Platforms (1st), Container Backup Software (1st)
Rubrik
Ranking in Backup and Recovery
4th
Ranking in Cloud Backup
4th
Ranking in Disaster Recovery (DR) Software
5th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
95
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Backup and Recovery category, the mindshare of Commvault Cloud is 7.5%, up from 5.9% compared to the previous year. The mindshare of Rubrik is 7.7%, up from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Q&A Highlights

Julia Miller - PeerSpot reviewer
Sep 05, 2018
 

Featured Reviews

Matt Reller - PeerSpot reviewer
Provides extremely fast backup, is easy to manage, and is flexible
Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.
AmarpreetSingh - PeerSpot reviewer
Optimal data security and management achieved with smooth deployment and strong support
I plan to expand the number of users for Rubrik in the future. Currently, I have approximately 10 to 12 customers on Rubrik, as we are partners to Rubrik and a service provider, SIS. I am working with large to medium organizations, not small ones. Regarding Artificial Intelligence, Rubrik is in the initial phase, and I am expecting more from them. I can give them seven out of ten for their improvements in that area. I would recommend Rubrik to other organizations because it is easy to install, easy to manage, and very compact in terms of a solution, with good support from Rubrik. These features allow it to match from small scale to large scale customers very easily. The number of people who usually take part in maintenance from my side depends on the customer size. For large customers, we involve four to five people, but for small customers, one person is enough. I rate Rubrik eight out of ten.
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Answers from the Community

Julia Miller - PeerSpot reviewer
Sep 5, 2018
Sep 5, 2018
If you would like a solution that requires constant babysitting and restarting agents, then Commvault is for you. If you would love to be upsold to backup more than your backup server can handle, then Commvault is for you. If during that process you would like your deduplication engine to die, and lose the ability to use all of your backups, then Commvault is for you. If you would like somet...
2 out of 11 answers
CK
Aug 7, 2018
The answer is it depends on your individual situation both products have their merits.
JM
Aug 7, 2018
We looked at Commvault and Rubrik and ended up going with Cohesity. We are using it both to store backups and as a file server to replace windows file servers so Cohesity was the best fit for us.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
9%
Government
7%
Computer Software Company
12%
Financial Services Firm
11%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Commvault?
The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.
What needs improvement with Commvault?
Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...
What do you like most about Commvault Complete Data Protection?
IntelliSnap and file system backups are valuable features.
Which would you choose - Rubrik or Veeam Backup & Replication?
Veeam Backup & Replication provides an easy-to-set-up solution to the issue of data storage and recovery. Setting it up is a relatively simple affair. For the most part it prompts you from scre...
What do you like most about Rubrik?
It's easy to manage and has an innovated solution.
What is your experience regarding pricing and costs for Rubrik?
There are no extra expansions or expenses after purchasing the product. They use storage-based licensing, which is good without anything extra.
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics
Find out what your peers are saying about Commvault Cloud vs. Rubrik and other solutions. Updated: May 2025.
856,873 professionals have used our research since 2012.