We compared Rubrik and Veritas NetBackup based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Veritas NetBackup users like its versatility and integration with third-party applications. Users appreciate its virtual server backup capabilities, cloud integration, and malware protection. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites. Veritas NetBackup would benefit from streamlining implementation and incorporating additional cloud solutions.
Service and Support: Rubrik customers appreciate the support team's expertise and fast response. Some users reported positive experiences with Veritas customer service, but others said that it sometimes took a long time to resolve issues and support is inconsistent across regions.
Ease of Deployment: Rubrik's setup is simple, and users say the support team was available to assist as needed. Opinions on Veritas NetBackup's setup complexity are mixed, with some finding it straightforward and others perceiving it as more complex.
Pricing: Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs. Opinions on Veritas NetBackup's pricing vary. Some consider it expensive but say it’s worth the price due to its extensive features. There are no additional fees aside from the basic license.
ROI: Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult. Veritas NetBackup prioritizes constant availability and quick access, resulting in a positive ROI.
Comparison Results: Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag. Users say Veritas NetBackup is a versatile solution that offers robust compatibility, seamless cloud integration, and strong protection against malware and ransomware. NetBackup received mixed reviews for pricing and ease of setup, and some users said it could improve its cloud support.
"Rubrik is very simple to implement and setup. "
"What I like the most about Rubrik is its user-friendly interface."
"The main benefit is that we are secured in terms of workloads. We know that if we need to restore any VMs, or even any files inside a VM, that we will succeed 100 percent. This means that we don't need to spend much time administering the backup environment because we know it is self-healing and efficient. So, we are spending that time on something else, which is always a plus."
"In the event of any issues or questions, the support is top-notch. We rarely need to use support, but when they are needed, they are always quick to respond and very knowledgeable."
"Product support team is excellent, with issues typically being resolved on the same day."
"Not having to specify a time to run a backup with a fixed schedule is something that's really beneficial. In the past we had to schedule and try to manually stagger things over the window, to back up everything. Because Rubrik is SLA-based, you say, "Well, I need it to fit in this window here," and it just backs it up when it's most convenient for the Brik and for the third-party system. It looks at the CPU usage and says, "Okay, it's not as busy now. I know I've got time to take the backup." That's a real advantage."
"It has also saved us time managing backups. It's pretty stable. So it sends us a report if something goes wrong, then you get a report. You don't really need to manually monitor this software over time. If something happens, you'll get an error and you'll get an email notification and then address it. We found the product pretty stable if it's configured correctly. So it has reduced management time."
"The solution's technical support team is very responsive and proactive."
"Specific features that I could not do without are SLPs for replication and duplication control and AIR which makes DR easy."
"Veritas NetBackup is very stable and scales out very well."
"The most valuable feature is that you don't need any special connectivity - you just need to give your seller name, and then it automatically discovers all your virtual machines, which is a great benefit, especially in a bigger environment."
"It covers all kinds of different architectures. Plus, it's very user-friendly and it is very reliable"
"We have a file server and our data file server, everything. We use it for VM server backup, too."
"It's a good product, it does what we want it to do."
"I like that it's enterprise-capable. It can handle multiple operating systems. It can handle multiple database types. It can handle a lot of different backup use cases. It's flexible."
"The most valuable features are the VMware VADP backups and the support for data domains."
"Its cost is high."
"Troubleshooting failed backups is difficult, and deciphering the logs without the help of support is usually almost impossible."
"I would like to see more information on encryption with the next release."
"I would like to have a built-in index searching ability of files/system files within the Rubrik interface to determine if a file or item exists, rather than just recovering it, and then doing a search for the file afterwards."
"They have what's called an organization which means different groups of access to Rubrik, but the alerting only goes to the admins. My suggestion to Rubrik is to make sure that the separate organizations or groups of users get the appropriate alerting."
"Lacks availability in a NFR format of virtual appliances to test them in public cloud environment."
"The licensing cost is quite high. That is something that needs to be worked out, because so many times it happens that the team does not have the budget or there are other issues at that time. Cost has become an important factor in deciding whether to continue with the Rubrik solution."
"They should give more access to the backend capabilities. From a customer point of view, you do not have access to all the features on the system. You have to engage their support to perform some of the tasks. It would be helpful for an experienced engineer to be able to go and do some of those tasks prior to contacting the support."
"NetBackup is a very old product, and it is based on Linux, which is not user-friendly."
"The reporting of the backups could be better."
"The deployment time is longer than it is with other products."
"The interface should be improved."
"The security and performance could improve with Veritas NetBackup. The security could be improved by protecting the data from attackers."
"Veritas NetBackup is an expensive solution, and its pricing could be improved."
"The user interface could improve, it seems a bit out of date."
"We want a solution that can be scaled-out because our data is growing very quickly, and we aren't able to back it up quickly. It takes one or two days, which is a problem. It is very slow. We just use one backup server. We want another solution with maybe a backup server cluster to back up more data in one day. We want a solution that can be scaled-out to back up our data quickly and efficiently."
Rubrik is ranked 4th in Backup and Recovery with 12 reviews while Veritas NetBackup is ranked 5th in Backup and Recovery with 22 reviews. Rubrik is rated 9.2, while Veritas NetBackup is rated 8.2. The top reviewer of Rubrik writes "Reduced recovery time, improved productivity, and features excellent technical support". On the other hand, the top reviewer of Veritas NetBackup writes "A stable and versatile product that is compatible with many platforms". Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, Dell PowerProtect DD (Data Domain) and Dell Avamar, whereas Veritas NetBackup is most compared with Veeam Backup & Replication, Veritas NetBackup Appliance, Azure Backup, Veritas Backup Exec and Dell NetWorker. See our Rubrik vs. Veritas NetBackup report.
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