We compared Rubrik and Veritas NetBackup based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Veritas NetBackup users like its versatility and integration with third-party applications. Users appreciate its virtual server backup capabilities, cloud integration, and malware protection. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites. Veritas NetBackup would benefit from streamlining implementation and incorporating additional cloud solutions.
Service and Support: Rubrik customers appreciate the support team's expertise and fast response. Some users reported positive experiences with Veritas customer service, but others said that it sometimes took a long time to resolve issues and support is inconsistent across regions.
Ease of Deployment: Rubrik's setup is simple, and users say the support team was available to assist as needed. Opinions on Veritas NetBackup's setup complexity are mixed, with some finding it straightforward and others perceiving it as more complex.
Pricing: Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs. Opinions on Veritas NetBackup's pricing vary. Some consider it expensive but say it’s worth the price due to its extensive features. There are no additional fees aside from the basic license.
ROI: Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult. Veritas NetBackup prioritizes constant availability and quick access, resulting in a positive ROI.
Comparison Results: Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag. Users say Veritas NetBackup is a versatile solution that offers robust compatibility, seamless cloud integration, and strong protection against malware and ransomware. NetBackup received mixed reviews for pricing and ease of setup, and some users said it could improve its cloud support.
"We do like the instant recovery... Now, we say, "Okay, give me 15 seconds and I can get this back up for you." And within that 15 seconds it's on and the only thing that we have to do afterwards is vMotion it off of the Rubrik storage back to where it should rest."
"The live mount reduces complexity."
"The feature that I found most valuable is Live Mount. You can either mount a virtual machine from a snapshot, or you can mount a volume from the snapshot. You can mount one disk to the server to retrieve data, or you can mount the whole VM, rename it, and use it as a test VM. If your VM gets corrupted, you just mount one from the snapshot, and you have your production VM's backup. So, Live Mount is definitely the best feature for me as an end-user."
"Replaces legacy tapes and disk backups which are unreliable, expensive and space consuming."
"The archiving, off-of-box, is awesome. It lets you put your data where you want it and gives you the peace of mind of having more than one copy of it. And it's smart about the way that it does the archiving. It doesn't just copy one-for-one. It does all of its processing of the deduplication and compression before it sends it off to the archive, which helps with our cloud costs."
"The product's most valuable feature is the immutability of a backup."
"Instant recovery because it takes about 10 seconds to restore the VM from backup to production"
"Instant recovery is a good feature."
"Unauthorized people cannot log in and execute commands."
"The backup and restoration are 100 percent guaranteed."
"Veritas NetBackup is very user-friendly and has some good quick recovery features."
"Great deduplication feature."
"We were able to witness the benefits of using the solution within weeks of using it."
"The solution offers the hardware and the software at the same time."
"It is important, when we chose a solution, that the customer service/technical support team could help us when we needed it, but the support was good."
"I like NetBackup's anomaly detection and Linux storage features."
"Two areas I would like to see improvement in Rubrik are pricing and localization."
"The solution could improve by having fewer VM Stuns."
"Rubrik can only leverage cloud storage for archiving and has no cloud failover."
"Collecting logs in Rubrik is very difficult compared to other tools."
"I have a personal want which might not necessarily make sense with Rubrik as a company or Rubrik as a software, but it'd be really nice if they could also handle things like item-level backups and restores of Active Directory objects and DNS and DCP objects."
"The reporting, in particular the customization of reports, needs to be improved."
"Troubleshooting failed backups is difficult, and deciphering the logs without the help of support is usually almost impossible."
"There are some corner cases where the Rubrik Connector (Agent) still doesn't work for our clients."
"Maybe they could add more cloud solutions."
"What needs to be improved in Veritas NetBackup is its interface, e.g. they should make it more user friendly. Scalability for this product could still be improved, particularly its hardware appliance scalability."
"We would like the Java console to be updated."
"Veritas NetBackup is an expensive solution, and its pricing could be improved."
"Data restoration from Veritas NetBackup is quite slow. I would also like documentation that I can share with my technical team."
"The solution must provide a different way to schedule backups."
"We want a solution that can be scaled-out because our data is growing very quickly, and we aren't able to back it up quickly. It takes one or two days, which is a problem. It is very slow. We just use one backup server. We want another solution with maybe a backup server cluster to back up more data in one day. We want a solution that can be scaled-out to back up our data quickly and efficiently."
"We have issues reaching them during some hours, and we need to escalate through several levels to get a resolution. Sometimes tickets stay open for days."
Rubrik is ranked 4th in Backup and Recovery with 82 reviews while Veritas NetBackup is ranked 5th in Backup and Recovery with 110 reviews. Rubrik is rated 9.2, while Veritas NetBackup is rated 8.2. The top reviewer of Rubrik writes "Easy to use with minimal training required, innovative, good support". On the other hand, the top reviewer of Veritas NetBackup writes "Efficient data recovery and replication features ". Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, Zerto and AvePoint Cloud Backup, whereas Veritas NetBackup is most compared with Veeam Backup & Replication, Azure Backup, Veritas NetBackup Appliance, Veritas Backup Exec and Dell NetWorker. See our Rubrik vs. Veritas NetBackup report.
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