We compared Rubrik and Veritas NetBackup based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Veritas NetBackup users like its versatility and integration with third-party applications. Users appreciate its virtual server backup capabilities, cloud integration, and malware protection. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites. Veritas NetBackup would benefit from streamlining implementation and incorporating additional cloud solutions.
Service and Support: Rubrik customers appreciate the support team's expertise and fast response. Some users reported positive experiences with Veritas customer service, but others said that it sometimes took a long time to resolve issues and support is inconsistent across regions.
Ease of Deployment: Rubrik's setup is simple, and users say the support team was available to assist as needed. Opinions on Veritas NetBackup's setup complexity are mixed, with some finding it straightforward and others perceiving it as more complex.
Pricing: Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs. Opinions on Veritas NetBackup's pricing vary. Some consider it expensive but say it’s worth the price due to its extensive features. There are no additional fees aside from the basic license.
ROI: Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult. Veritas NetBackup prioritizes constant availability and quick access, resulting in a positive ROI.
Comparison Results: Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag. Users say Veritas NetBackup is a versatile solution that offers robust compatibility, seamless cloud integration, and strong protection against malware and ransomware. NetBackup received mixed reviews for pricing and ease of setup, and some users said it could improve its cloud support.
"The Live Mount feature is excellent; it's useful for the backup administrator and end user."
"Rubrik, when compared to Cohesity, Dell, and Veritas, was the best of the four."
"The most valuable features of Rubrik are the restoration and ease of use."
"The management and ease of installation are the most valuable features."
"The solution is extremely stable. They've been phenomenal, especially for a young company."
"The web-based approach is the most valuable feature."
"I value the options it has for storage tiering (i.e. whether it should be a flash, SSD, or pushed to the cloud) depending on the data provided."
"The solution is stable."
"NetBackup is highly stable. We have more than 1,800 policies that run every day."
"What I like most is it is a professional product. It supports all kinds of technologies, and I consider it one of the best backup products available."
"The product is stable and reliable."
"The solution is stable."
"Includes snapshots and multiple database agents."
"It is pretty stable. We have one dedicated technician that is taking care of all the data protect. Typically, we have an issue once a month, if that. Or once every two months."
"I have found the Media Server Deduplication tool, deployment policies, and agentless features to be the most valuable features."
"The most valuable feature from Veritas NetBackup is the data is very easy to backup. It is similar to VMware. They recently introduced a cloud feature that is useful."
"The price of Rubrik is too high, especially when you are considering a change in the total backup solution."
"There could be better reporting and better filtering."
"They should give more access to the backend capabilities. From a customer point of view, you do not have access to all the features on the system. You have to engage their support to perform some of the tasks. It would be helpful for an experienced engineer to be able to go and do some of those tasks prior to contacting the support."
"There are some features to improve on in Rubrik. For instance, they should have a tool where we can integrate with our SAP HANA. Directly from the HANA studio, we should be able to do a backup. That's what I'm looking forward to in the future."
"Pricing is something that needs to be considered for improvement."
"The main pain points we experienced was the stability of the system. We received a lot of instability when we have upgraded from a certain version to a new version. The newer version was completely filled with bugs and we needed to purge the system every week until we update to a newer version that was available one year later. The stability of the code is the main problem, they need to make it better."
"Rubrik is expensive."
"It is a lot more expensive than other solutions, but you get what you pay for."
"The flip side about NetBackup is that it is not policy-based."
"Technical support only gets back to us the following morning."
"Veritas could simplify the firmware recovery in terms of the deployed. The process shouldn't be dependent on the agents. It should be completely agentless."
"The pricing could be improved, and the interface could be more intuitive."
"Like the other enterprise solutions, Veritas NetBackup isn't easy to implement. It's a little bit hard compared to other solutions like Data Protector for HPE. You have to struggle to learn a lot of features that Veritas NetBackup offers to customers."
"Veritas NetBackup has some limitations and it would be a benefit if we had better documentation."
"They need to improve their support. In the beginning, their engineers had trouble understanding the issue we were presenting. It took a lot of conversations for them to start troubleshooting the problem."
"NetBackup's reporting features are a little poor."
Rubrik is ranked 3rd in Backup and Recovery with 20 reviews while Veritas NetBackup is ranked 7th in Backup and Recovery with 31 reviews. Rubrik is rated 8.8, while Veritas NetBackup is rated 8.4. The top reviewer of Rubrik writes "Allows us to restore a VM in minutes and has the best ransomware detection and support". On the other hand, the top reviewer of Veritas NetBackup writes "A stable and versatile product that is compatible with many platforms". Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Dell PowerProtect DD (Data Domain), Commvault Complete Data Protection and Azure Backup, whereas Veritas NetBackup is most compared with Veeam Backup & Replication, Azure Backup, Veritas Backup Exec, Veritas NetBackup Appliance and Dell NetWorker. See our Rubrik vs. Veritas NetBackup report.
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