We compared Cohesity DataProtect and Commvault Complete Data Protection based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Cohesity DataProtect offers instant recovery and built-in integration with Office 365 and Active Directory. Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Cohesity DataProtect users have suggested enhancements to its user interface, rollback methodology, and cloud data recovery. Other pain points include file server capacity and legacy platform support. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files.
Service and Support: The customer service experiences for Cohesity DataProtect have been mostly positive, but some say the quality of Cohesity's support may differ depending on the region. Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies.
Ease of Deployment: Most users consider the setup process for Cohesity DataProtect to be easy, although a few found it more complex than other products. The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty.
Pricing: Cohesity's pricing is higher than its competitors, although some customers consider it affordable. Commvault may need to lower its price to attract customers in certain regions and customer segments.
ROI: Cohesity DataProtect provides security against ransomware and efficient file retrieval. Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access.
Comparison Results: Cohesity is regarded as an affordable solution that offers instant recovery and superior ransomware protection. However, users say its customer service is inconsistent across regions, and its rollback methodology has room for improvement. Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems.
"The system automatically takes down the nodes one at a time and performs the upgrade and brings the node back up before proceeding to the next. Upgrades can now be done at any time with a high level of confidence."
"Cohesity's web-scale architecture enables us to scale up as needed."
"Its most valuable feature is its ransomware protection, so it has immutable backups."
"The initial setup is easy."
"Several features enable us to perform fast recovery, such as instant fast recovery. All our virtual machines protected with the product can be quickly restored to another healthy environment with minimal downtime for our main customers. These features have significantly improved our recovery time objectives."
"Cohesity DataProtect is more of a unified solution, which is also trying to expand for ransomware protection."
"It has a lightning fast restore."
"The support is awesome. They are very fast, competent and friendly."
"Commvault is both very stable and scalable."
"We use the solution for cloud and data backup."
"Commvault has support for backing up operating systems and servers."
"It provides us a good holistic view of everything that we have backed up so far. It also provides us all the recovery points. If we look at an an object that has been backed up, we can tell how many retention copies it has, how far we can go, and recover any data, if needed."
"The compression and deduplication are great for optimizing bandwidth and speed. I don't have to worry about it or think about it, and, because it's a SaaS solution, I don't have to worry about the storage size."
"This product has allowed us to recover data when we've had issues."
"It is much more scalable and flexible than everything else in the market."
"There's no impact on the endpoint. It runs in the background and it's something that you install and then forget about."
"The GUI is in need of improvement."
"Initial setup can be complex if you need to change IP addresses. Hopefully, they improve that in a future release."
"Reporting is one area that isn't as robust as it could be."
"Cohesity DataProtect takes hours to restore a single file, even a small one."
"The one area where we would like to see additional improvements is with reporting. There are very granular reports from each grid. There are also some built-in reports within Helios (SAS Management Console) that offers basic reporting. However, for complex, large-enterprise environments, a more robust reporting engine that supports detailed audit reporting and enhanced ad hoc reports would be welcome."
"Their UI requires a manual refresh. It doesn't seem like it updates itself sometimes when you're moving from screens or waiting for a change to take effect, so you have to manually refresh."
"If someone were to change an admin account password, I would like an alert raised for that, which is not available at the moment."
"The error handling could be improved."
"It takes a lot of steps to implement backups. We have to do a lot of planning to make the solution work properly. It takes some time to create every policy. It's an easy task, but there are many steps. It's not as easy as using Veeam."
"With so many features, sometimes you cannot find what you are looking for in the interface and you have to dig into books online to find out how to solve an issue."
"There is room for improvement in terms of data security."
"You can't change Metallic's retention policies without contacting the Commvault support team."
"The solution's breadth and depth of cloud support are good, but could be better. Some cloud features that are common-sense, especially on AWS, are not completely integrated yet in the product. They are a work-in-progress."
"Sometimes the web page doesn't work. I don't know if it's an outage or if there is maintenance going on in the background. From time to time, Commvault will suddenly stop taking backups for some intervals."
"Commvault should keep and continue to develop the Java GUI."
"It is a little more complicated than it really needs to be."
Cohesity DataProtect is ranked 9th in Backup and Recovery with 67 reviews while Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews. Cohesity DataProtect is rated 9.0, while Commvault Cloud is rated 8.6. The top reviewer of Cohesity DataProtect writes "Easy to use, offers good scalability and responsive support ". On the other hand, the top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". Cohesity DataProtect is most compared with Rubrik, Veeam Backup & Replication, Dell PowerProtect DD (Data Domain), Veritas NetBackup and Veeam Backup for Microsoft 365, whereas Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Zerto. See our Cohesity DataProtect vs. Commvault Cloud report.
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