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Claroty Platform vs GoTo Resolve comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
358
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Claroty Platform
Ranking in Remote Access
9th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
17
Ranking in other categories
Vulnerability Management (23rd), Operational Technology (OT) Security (2nd), Cyber-Physical Systems Protection (2nd)
GoTo Resolve
Ranking in Remote Access
26th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Remote Monitoring and Management (RMM) (21st)
 

Mindshare comparison

As of May 2026, in the Remote Access category, the mindshare of Microsoft Intune is 7.1%, down from 10.5% compared to the previous year. The mindshare of Claroty Platform is 1.8%, up from 0.9% compared to the previous year. The mindshare of GoTo Resolve is 1.6%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune7.1%
Claroty Platform1.8%
GoTo Resolve1.6%
Other89.5%
Remote Access
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
collaboration support engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
AP
Senior Consultant at Payatu
Passive scanning excels and support proves invaluable
Regarding the cons of the Claroty Platform, it is not about the deployment, but rather the identification. The Claroty Platform becomes too noisy when it gives numerous CVEs related to vendor match. Sometimes, these CVEs are not actually related to the device in the firmware at the site. The Claroty Platform identifies effectively but sometimes identifies many CVEs which might not be the actual issue in certain scenarios.
AJ
Technical executive at Satcom Infotech
Delivers seamless remote access and excellent support
I don't have experience in ManageEngine. I have experience with GFI LANguard, Qualys Patch Management, and WatchGuard Firebox. I also have experience with GoTo Resolve. I don't know about the advanced security protocols in GoTo Resolve. The solution is very good. The vendor is good, the technical support is good, so there will be no complaint about it. I rate GoTo Resolve 9 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability of Microsoft Intune is ten out of ten."
"The most important thing for me is the autopilot feature."
"I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."
"When comparing Microsoft Intune to Jamf, Microsoft Intune is superior."
"The solution is stable."
"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"The user experience of Microsoft Intune is very friendly and the interface is very good."
"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"I believe the two main aspects where Claroty stands out are their ability to provide a complete platform and their OT-specific focus."
"Their SRA solution, the Secure Remote Access solution, is very useful for industrial environments."
"The product helps mitigate potential threats, especially if its users have signature rules. The product also provides alerts."
"I like how the tool does passive and active discovery and threat detection and shows risks, recommendations, and vulnerabilities. It gives risk scores and gathers everything in one place - IP, device name, etc. We can integrate it with other tools for overall network mapping. It's useful for audits, compliance, and monitoring of all devices in the industry. It provides both monitoring and control. We also have SRA for incident response, which lets us search all alerts if we deploy the Claroty Platform."
"Claroty is very beneficial for learning and adds value to your resume."
"I appreciate the active coding, deep inspection of packages, and data retrieval. The tool covers information about assets and attack vectors, which I find superior to other tools. Based on alerts, I create reports detailing how an attacker can penetrate the plant, both externally and internally."
"The solution offers comprehensive tools that greatly enhance your IT operations if implemented correctly."
"The platform ensures security without imposing significant delays."
"The ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system, as opposed to just an app running is the most valuable aspect. We also like the unattended sessions. Those are probably the two most important things to us. It's important because we can't do certain things when it is just an application running."
"I think that's the best solution I have ever checked; instead of AnyDesk or TeamViewer, you can use GoTo Resolve."
"We wouldn't be able to offer the services that we offer without a product like this."
 

Cons

"The documentation about the custom image setup could be better."
"If we can not seem to get even half a dozen users working with the product in a way we consider stable, the scalability is in question."
"We do not utilize Microsoft customer service and technical support since it is generally a waste of time."
"Reporting in Microsoft Intune presents challenges because the built-in reports are often too basic."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"There are a lot of updates happening on Microsoft."
"Sometimes, the process is unsuccessful when we attempt to reset a device and wipe the data using Intune."
"There is room for improvement in the user interface to make it more vibrant and interactive, similar to IT tools. Improvements could also be made in the Secure Remote Access (SRA) user interaction and graphical representations of recordings."
"The Claroty Platform becomes too noisy when it gives numerous CVEs related to vendor match. Sometimes, these CVEs are not actually related to the device in the firmware at the site."
"I think the only issue is that the hardware Claroty uses is expensive."
"There are a few protocols that Claroty doesn't currently support."
"Claroty Platform only gives the vulnerabilities based on the make and model of the devices, so it doesn't provide any resolution or any detailed explanation of how one can resolve such issues."
"There is room for improvement in the user interface to make it more vibrant and interactive, similar to IT tools."
"Introducing an AI chatbot to assist you when you have doubts could be beneficial."
"For improvement, I think the training could be more practical. We have external training, but they're mostly theoretical. I want the solution to provide hands-on lab experience to help users learn better."
"If they included some sort of monitoring system for managed services so we can have it all in one package, that would be helpful. There are managed services solutions that allow us to remote into the computers, but a lot of them have too much overhead. Usually, the remote connection is not as simple and as fast and cannot be run as a service."
"If they included some sort of monitoring system for managed services so we can have it all in one package, that would be helpful."
"The pricing of GoTo Resolve is very high compared to other solutions."
 

Pricing and Cost Advice

"The price is reasonable, but they should lower it a bit to make it more competitive. It's cheaper than AirWatch and other products, but I still feel like Microsoft can make a base version or with Exchange online or a la carte only Intune version which will be useful. A customer who doesn't want to go full-fledged E3 or E5 can take out or consume an Intune solution only for their purpose, and we want to target that customer."
"It's affordable for the protection it gives. There are no additional costs."
"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."
"Pricing can be improved."
"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."
"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."
"There is a license needed to use the solution and we are on an annual license."
"Intune is moderately expensive. You can get the license bundled with Office 365 E3 or E5 licenses. The E5s are a bit expensive, but you get some cheaper solutions with Intune."
"It's a bit expensive compared to other solutions."
"The licensing for physical devices is cheap, but the software version is expensive. The software version costs around 26-28 dollars. I was surprised and even double-checked. It was shocking."
"The tool is quite expensive."
"It's very inexpensive. The seats are $25 monthly apiece or something. There aren't additional costs that I'm aware of."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Manufacturing Company
15%
Energy/Utilities Company
9%
Computer Software Company
7%
Comms Service Provider
6%
Computer Software Company
13%
Construction Company
9%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise59
Large Enterprise181
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise12
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with Claroty Platform?
Regarding the cons of the Claroty Platform, it is not about the deployment, but rather the identification. The Clarot...
What is your primary use case for Claroty Platform?
My clients are using the Claroty Platform for asset identification, finding CVEs and threat intel. I am aware of the ...
What advice do you have for others considering Claroty Platform?
I am using the Claroty Platform but not using Armis. They might be able to integrate AI into the Claroty Platform whe...
What needs improvement with GoToAssist?
The pricing of GoTo Resolve is very high compared to other solutions. Pricing is a room for improvement for them, to ...
What is your primary use case for GoToAssist?
For patch management, I use GFI LANguard and GoTo Resolve. I am a distributor. In my company, Satcom Infotech, we dis...
What advice do you have for others considering GoToAssist?
I don't have experience in ManageEngine. I have experience with GFI LANguard, Qualys Patch Management, and WatchGuard...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
GoToAssist
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Rockwell Automation
Information Not Available
Find out what your peers are saying about Claroty Platform vs. GoTo Resolve and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.