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Cisco Umbrella vs Lookout vs Netskope comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella20.5%
Infoblox Advanced DNS Protection10.7%
Palo Alto Networks DNS Security8.1%
Other60.7%
Domain Name System (DNS) Security
Mobile Threat Defense Mindshare Distribution
ProductMindshare (%)
Lookout19.4%
Zimperium27.6%
Check Point Harmony Mobile12.0%
Other41.0%
Mobile Threat Defense
Cloud Access Security Brokers (CASB) Mindshare Distribution
ProductMindshare (%)
Netskope14.4%
Prisma Access by Palo Alto Networks14.3%
Cato SASE Cloud Platform10.0%
Other61.3%
Cloud Access Security Brokers (CASB)
 

Featured Reviews

BB
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Ensures comprehensive protection with seamless threat logging and efficient policy management
My favorite feature of Cisco Umbrella is probably just the DNS and the fact that when a security threat happens, all of that gets logged in their Umbrella portal, and it's very easy to find who's been accessing the site and how many people have accessed it, so that we can go to them and make sure they're not compromised. The features of Cisco Umbrella benefit my company by providing less time to search for things through logs, to look for what we need. It's just one place to go, and we just search for it, and we find it really fast. The fact that there's a virtual database that has all that information is great on our portal.
DB
IT Manager at NHS Trust
Enhanced mobile security with visibility into app and website usage, but installation challenges remain
We use Lookout for mobile devices, such as phones It has reduced our risk around mobile devices. I like the security features and being able to see what apps and websites people are using. There is nothing we have come across that we've desired. We have been using Lookout for one year. The…
AV
Cyber security consultant at L&T Technology Services
User-friendly console integrates robust security features for seamless traffic management
Netskope serves as a single web console carrying out multiple functionalities: Zero Trust Network Architecture (ZTNA), Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), Web DLP, and firewall services. I can toggle between these features on a single platform, enhancing ease of use. In comparison, Zscaler requires multiple consoles for managing similar features. Having these functionalities integrated into one dashboard makes Netskope efficient and user-friendly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It enables us to go granular in the customization of blocking some categories on the DNS."
"It enables us to finally allow laptops to be used as workstations and allow data to leave the building."
"It is user-friendly. It is easy to manage the solution."
"For me, it's important that I get a connection to my corporate network in a secure and fast way. This product just runs in the background and doesn't need any attention. For me, as a user, it's perfect."
"We run a real lean networking team, and cloud deployments are super easy."
"In general, Umbrella is a competitive solution for small or large enterprise."
"We use the entire Cisco solution and we are happy with the product integration."
"The most valuable feature of this solution is its reliability."
"We have not had any issues with bugs or breakdowns."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"I have found the most useful features to be the Web Secure Gateway, CASB, infrastructural service scanning, and Zero Trust, and additionally, the UI is very simple to work with."
"They are very good at CASB as compared to other players."
"Netskope is a really good product. I cannot segregate which features are the most valuable. We find most of the features to be valuable. It gives us what we are looking for."
"Before Netskope we couldn't see which employee was using our service but now, we can easily see which cloud service an employee is using."
"Their ease of use, the training materials that they got, and what the solution actually covers are all very good."
"In summary, this is a good product, we have not found any problems, and I recommend it."
"Their technical support is very good."
"The tool provides extensive DLP features."
 

Cons

"Security, overall, can always be improved."
"Its price could be better."
"It could be improved by having a local data center and caching, which can provide protection support."
"In the way we are using the solution it would be good for us if they would do some simplification of the analytics. They need to improve this feature so they have analytics to show the content of the user activity."
"I would be happy if they could add the whois information of an IP."
"Support for multiple domains is important to us."
"If a hardware platform were provided for Umbrella, that would definitely improve the market for it. Especially when we are addressing governmental customers, they hesitate to connect to the cloud."
"They can maybe simplify the configuration. For example, sometimes, the proxy part is quite difficult, and that's why we didn't deploy that."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The initial setup requires a little bit of experience with configuration."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The threat protection features must be improved."
"Their partner piece could be a little bit stronger than what it is right now."
"I haven’t been able to export that data out of the tool in the same way that I view it in the portal."
"The initial setup is complex and should be simplified."
"It should have user behavior analysis and diverse analysis."
"The configuration and user behaviour analytics can be improved."
"In some cases, when you have a lot of policies, it can get confusing for users and you can get lost in the GUI."
"They can focus more on ease of admin, ease of use, and ease of migration. Migration should be simple for companies that are using a different platform and would like to move to Netskope. Everyone looks for a simple migration. They can also focus more on cloud services and cloud trends. They have to see the cloud market, and they should try to compete with Zscaler and other players. They should also work on licensing costs."
 

Pricing and Cost Advice

"Its value exceeds its pricing."
"It was a little bit expensive on a per seat basis, but the company I was running was only a midsize Australian company, and it was a reasonable budget per computer for that system. It started off being a free product, and then Cisco bought it, and it went to a reasonable price. I was using Cisco AMP as well. So, my per computer cost was reasonably high, but for a small company, it was within an acceptable level."
"Cisco should make the solution cheaper."
"The price could be lower."
"Cisco has a set price for a single license up to 100, but whenever we get over 100, we have to ask for a quote."
"In my opinion, Cisco Umbrella now has a good price in the basic packages. When it comes to Cisco Umbrella SIG Essentials package and Cisco Umbrella Secure Internet Gateway (SIG) Advantage package, it depends on whether the project has a good price or not"
"You can request an evaluation license​."
"The product is pricey compared to Cisco Firepower."
"The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
"Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
"Pricing is a little expensive but it is affordable."
"Netskope is a premium service, and its pricing ranges from medium to expensive."
"On a scale from one to ten, where one is expensive, and ten is cheap, I rate the solution's pricing a six out of ten."
"I would rate the pricing nine out of ten."
"Netskope's pricing is reasonable compared to Microsoft."
"It is an expensive solution."
"The tool's pricing is not too cheap or expensive. However, it can be costly for a small business."
"I recall that the price was considerably cheaper than that of Zscaler. It was around 60,000 AUD for 1,000 users per year and included some training and some premier support offerings. If we wanted to take advantage of the CASB capabilities, then there was an additional subscription fee, for which we didn't have the budget. On price, I would give Netskope a three or four out of five because it's quite expensive, but it offers a lot of value."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Comms Service Provider
6%
Computer Software Company
14%
Manufacturing Company
10%
Financial Services Firm
9%
Government
7%
Financial Services Firm
12%
Manufacturing Company
11%
Computer Software Company
9%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise30
Large Enterprise51
By reviewers
Company SizeCount
Small Business2
Large Enterprise5
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise9
Large Enterprise25
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bu...
What is your experience regarding pricing and costs for Lookout?
The pricing is a little expensive. We are currently looking at comparisons with other solutions, including Umbrella.
What needs improvement with Lookout?
There is nothing we have come across that we've desired.
What is your primary use case for Lookout?
We use Lookout for mobile devices, such as phones.
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What needs improvement with Netskope CASB?
Netskope's pricing is very high compared to other vendors, and compared to Zscaler, Netskope has less capability.
 

Also Known As

OpenDNS
CipherCloud
Netskope CASB
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Information Not Available
NetApp, Genomic Health, Caterpillar, Apollo, Pandora, Continental Resources, Fractal, infinera, Tesla
Find out what your peers are saying about Cisco, Infoblox, Palo Alto Networks and others in Domain Name System (DNS) Security. Updated: March 2026.
885,789 professionals have used our research since 2012.