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Netskope vs Zscaler Private Access (ZPA) comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
Secure Web Gateways (SWG) (10th), Internet Security (4th), Web Content Filtering (3rd), ZTNA as a Service (11th), Secure Access Service Edge (SASE) (10th)
Netskope
Ranking in Cloud Access Security Brokers (CASB)
4th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
43
Ranking in other categories
Secure Access Service Edge (SASE) (4th)
Zscaler Private Access (ZPA)
Ranking in Cloud Access Security Brokers (CASB)
14th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Valan Arasu - PeerSpot reviewer
Provides good visibility, integrates well with other components, and enables organizations to protect their data
Netskope’s CASB provides good visibility of the applications being used. We can use Shadow IT based on the traffic. DLP and CASB are valuable features. The tool provides extensive DLP features. We can create any level of policies and protect our data on-premise or cloud. The tool integrates with all the components very well.
Martin Partridge - PeerSpot reviewer
User access is simplified and secured through central core functionalities
The simplicity and logical structure of Zscaler make it easy to use and administer. It allows grouping, enabling en masse access conveniently. Unlike the BlueCoat proxy, which was more prescriptive and individual-focused, Zscaler offers group access. Additionally, Zscaler's modern tools enhance the network architecture by passing everything through a central core of security, ensuring everything is secure before accessing the internet.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"It was a very easy product to install. It can be deployed very fast."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"Content filtering is the most useful feature of iboss."
"The console is cloud-based, which is something I really appreciate."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"Netskope's control is user-friendly and comprehensible. It also helps in conveying information effectively as a company, making it crucial for customer satisfaction."
"I have found the most useful features to be the Web Secure Gateway, CASB, infrastructural service scanning, and Zero Trust."
"The solution offers a better understanding of the real scenario and identifies the cloud apps that are being utilized."
"Netskope started with a cloud-first approach, which makes it adaptable to the day-to-day changes that the cloud will generate."
"The most useful feature of this solution is Cloud Control, which allows me to schedule cloud uploads."
"Technical support is pretty good."
"Amazing reporting and tracking mechanisms."
"The most valuable feature of Netskope is that it is a SaaS-delivered solution."
"Overall, I would rate it a nine out of ten."
"Zscaler Private Access helps by resolving network choke issues, allowing application access from public networks without needing to integrate with internal networks."
"It provides security and has a great service user experience."
"Zscaler Private Access helps by resolving network choke issues, allowing application access from public networks without needing to integrate with internal networks."
"The scalability is amazing. Whenever we need to upgrade the users, it increases immediately."
"Zscaler Private Access (ZPA) is much more secure than VPN because users are only allowed to access specific applications rather than the whole network."
"Zscaler Private Access (ZPA) is the most mature compared to other vendors in terms of features and stability."
"Zscaler ZPA is easy to administer and is organized in a straightforward and logical manner."
 

Cons

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"Sometimes, obviously, there are bugs."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"The reporting feature needs improvement."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Support services could definitely be improved. Support is the one area that can always use improvement. It's an evolving thing, so based on demand and based on market requirement and the way market is moving towards."
"It should have user behavior analysis and diverse analysis."
"Accuracy could be improved."
"In some cases, when you have a lot of policies, it can get confusing for users and you can get lost in the GUI."
"There could be room for improvement in the subscription process."
"They could improve their mobile agents as they have some limitations."
"Netskope CASB can improve by working more similarly to a VPN technology instead of a proxy. They then could have visibility on the endpoint device. Most clients have some tools where they check the endpoint health or other things, such as the security posture, or if they want to access the resources. For example, if they should have antivirus running, this kind of posture check should be available but it is missing."
"If we need to allow a process that is blocked by Netskope, we have to manually check the logs to see why it is blocked. This can be time-consuming and inefficient"
"Zscaler restricts customization to a maximum of 256 customizable rules, which can be a limitation for us."
"The rollout process could be much easier, and the configuration of identity providers like Azure is more complicated than with other zero trust network providers. This can be a pain point."
"There are some bugs in the solution."
"Customer service and support are rated seven or eight out of ten, needing improvement in quality and response time."
"There are some bugs in the solution, which they are clearly working on, and they are still not resolving them. So it's taking some time."
"The price is a concern as it increases every year and becomes more expensive, driving customers and other vendors to look for alternatives."
"The lack of control over the 700+ external IPs through which traffic exits Zscaler is problematic."
"One area for improvement is setting posture profiles for vendor machines."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"Netskope's pricing is reasonable compared to Microsoft."
"Netskope is a premium service, and its pricing ranges from medium to expensive."
"I would rate the pricing nine out of ten."
"They should work on licensing costs."
"The pricing is competitive."
"I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is low price."
"The price is in the middle range compared to other solutions."
"It is an expensive solution."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
17%
Financial Services Firm
13%
Manufacturing Company
9%
Insurance Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
Our biggest problem with their service was it did not recognize the device and filtering did not always work correctl...
What is your primary use case for iboss?
We used it for student and faculty filtering on campus.
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What do you like most about Netskope CASB?
The product's analytics part is pretty fine.
What is your experience regarding pricing and costs for Netskope CASB?
Netskope is cost-effective compared to similar solutions like Zscaler.
What is your experience regarding pricing and costs for Zscaler Private Access (ZPA)?
The pricing of ZPA is rated five out of ten, which I consider to be in the middle. I believe it is justified for the ...
What needs improvement with Zscaler Private Access (ZPA)?
The rollout process could be much easier, and the configuration of identity providers like Azure is more complicated ...
What is your primary use case for Zscaler Private Access (ZPA)?
The main use case is to access the local network or the customer network, the servers, and applications. This is the ...
 

Also Known As

iBoss Cloud Platform
Netskope CASB
No data available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
NetApp, Genomic Health, Caterpillar, Apollo, Pandora, Continental Resources, Fractal, infinera, Tesla
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Find out what your peers are saying about Netskope vs. Zscaler Private Access (ZPA) and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.