2018-04-22T11:00:00Z

What is your experience regarding pricing and costs for Cisco Umbrella?

Miriam Tover - PeerSpot reviewer
  • 0
  • 94
PeerSpot user
47

47 Answers

Laurent Dauphin - PeerSpot reviewer
Reseller
Top 10
2024-02-06T15:25:22Z
Feb 6, 2024

I rate the tool's pricing a five out of ten.

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JM
Real User
Top 20
2024-02-05T14:08:32Z
Feb 5, 2024

The solution’s pricing is reasonable.

Theofilos Tzachristas - PeerSpot reviewer
Real User
Top 10
2023-10-20T13:13:00Z
Oct 20, 2023

Cisco Umbrella is reasonably priced for what it does. I don't have any numbers to compare it with because I don't recall what the other solutions cost.

CZ
Real User
Top 20
2023-09-25T15:37:00Z
Sep 25, 2023

Start working with your rep early and budget well in advance. Billing is fairly straightforward, but can be expensive.

Pedro Antonio Diaz - PeerSpot reviewer
Real User
Top 10
2023-06-15T12:57:00Z
Jun 15, 2023

In terms of licensing, we're not able to be extremely clear with the customer because it's based on their reporting. It's not based on the actual traffic. If they say they have 50 users but they have 80, we'll just buy for 50 users. That's something where we'd like to have more flexibility.

Stephon Alicea - PeerSpot reviewer
Real User
Top 10
2023-06-14T12:23:00Z
Jun 14, 2023

Cisco Umbrella has four tiers, and with each tier, there are different levels of abilities in those packages. You get what you pay for if you break the solution up into tiers.

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Alessandro Braga - PeerSpot reviewer
Real User
Top 10
2023-03-30T08:13:00Z
Mar 30, 2023

Cisco Umbrella is not a cheap product. However, it's not a matter of the cost; it's more a matter of the value of security. It is easy to measure this value when you have a security incident. I think the price is a good trade-off for a product that can help you avoid security threats. You can try to partner as much as you can with insurance and other companies. It can help you reduce acquisition costs.

FM
Real User
Top 20
2023-02-13T13:41:00Z
Feb 13, 2023

From what I remember about the pricing, Cisco Umbrella is a bit more expensive than the quotes we got from its competitors.

Anish Joseph - PeerSpot reviewer
Real User
Top 10
2023-02-13T12:29:00Z
Feb 13, 2023

We are Cisco partners so we get a discount on the licensing. With the discount, I would say the pricing is OK.

Alfonso Reimunde - PeerSpot reviewer
Real User
Top 10
2022-12-04T20:01:12Z
Dec 4, 2022

Cisco has a set price for a single license up to 100, but whenever we get over 100, we have to ask for a quote. Sometimes requesting quotes makes the process a little harder because people's trust waivers when having to ask for quotes. We want to see the prices upfront.

SC
Real User
Top 10
2022-08-05T05:45:00Z
Aug 5, 2022

Its value exceeds its pricing.

Tim Woodhouse - PeerSpot reviewer
Real User
Top 10
2022-08-02T01:58:00Z
Aug 2, 2022

It was a little bit expensive on a per seat basis, but the company I was running was only a midsize Australian company, and it was a reasonable budget per computer for that system. It started off being a free product, and then Cisco bought it, and it went to a reasonable price. I was using Cisco AMP as well. So, my per computer cost was reasonably high, but for a small company, it was within an acceptable level. Not having reviewed other systems, I can't tell how they compare, but I know that when you do special security licensing with Microsoft, it is on par. So, it is probably standard within the industry.

Michael Abadeer - PeerSpot reviewer
Real User
Top 10
2022-06-26T15:14:00Z
Jun 26, 2022

We have a security Enterprise Agreement with Cisco, so the pricing is good. We take many security products in one agreement, so we have no complaints about the price.

JR
Consultant
Top 20
2022-06-26T15:04:00Z
Jun 26, 2022

The pricing is pretty fair. It's good.

Walter Poole - PeerSpot reviewer
Real User
Top 20
2022-06-15T20:53:00Z
Jun 15, 2022

There is room for improvement when it comes to the cost.

SN
Real User
Top 20
2022-05-30T20:29:00Z
May 30, 2022

There are no hidden costs with Umbrella. Everything is included in the package.

Dan Brunnquell - PeerSpot reviewer
Real User
Top 5
2022-05-26T06:22:00Z
May 26, 2022

We were using the free version, and we implemented the paid version about two months ago. I'm paying a fair price, but everything is negotiable with Cisco. One of the benefits that I got by having Cisco Umbrella is the licensing of the Cisco AnyConnect VPN client. There has always been an issue for years and years with Cisco Meraki in terms of VPN clients and using the native built-in Windows client. It keeps reconfiguring itself. By using Cisco AnyConnect as the VPN client, it's not affected by Windows patching or people typing in passwords by mistake. It's more resilient and doesn't change. With just Meraki solution, there was an extra expense for the Cisco AnyConnect VPN client. By having Cisco Umbrella, that licensing is now included.

PK
Real User
2021-08-01T00:16:43Z
Aug 1, 2021

The price depends on the use case, and it's a bit linear. But it depends on the customer's strategy and how Cisco plans to optimize the costs.

RT
Real User
2021-07-15T12:23:54Z
Jul 15, 2021

The licensing fee is paid on a yearly basis. The price is okay. I don't have any issues with the price of the Cisco Umbrella.

KE
Reseller
Top 5
2021-06-29T21:55:44Z
Jun 29, 2021

When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good.

VG
Real User
2021-06-04T18:17:56Z
Jun 4, 2021

Cisco Umbrella is expensive and could be cheaper.

JL
Real User
2021-04-12T19:32:01Z
Apr 12, 2021

It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high.

BF
Real User
2021-02-26T13:45:17Z
Feb 26, 2021

The solution has three types of licenses that cover a variety of different company types. In terms of a commercial contract, it's about getting a discount, which you can arrange for the clients more often than not, so it's fine. It is not overly expensive. That said, I have not pitched Cisco Umbrella for any clients for the last six to eight months. Due to COVID, I'm not getting a time or interest for doing any POC on this right now.

DT
Reseller
2021-02-25T12:57:27Z
Feb 25, 2021

The price is quite good. As we are resellers we provide our customers with several solutions to do a comparison, and the reaction is that Cisco is quite good. The license is perpetual and you pay yearly depending on the number of licenses you need.

AS
Consultant
2021-02-24T16:16:00Z
Feb 24, 2021

You could say the price is a little bit high.

SB
Real User
2021-02-19T07:19:00Z
Feb 19, 2021

Pricing depends on the automation requirements of the organization.

AT
Real User
2021-02-01T10:39:41Z
Feb 1, 2021

The price could be lower.

JC
Real User
2020-12-11T17:45:09Z
Dec 11, 2020

There is a subscription cost.

HananSyed - PeerSpot reviewer
Real User
Top 20
2020-11-22T10:57:00Z
Nov 22, 2020

The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower.

VM
Reseller
2020-11-09T17:54:27Z
Nov 9, 2020

Outside of the United States, we have issues with the exchange rate that increases the cost.

TS
Real User
2020-10-23T14:42:00Z
Oct 23, 2020

The price of Cisco Umbrella is a little higher than similar solutions; however, I am not exactly sure what the price difference is.

BA
Real User
2020-10-20T04:19:00Z
Oct 20, 2020

The pricing varies. If you're just after DNS security, it's rather expensive. If you are, however, after replacing parts of your enterprise security infrastructure (by moving from a legacy on-premise, security-based approach, to a more cloud-based approach), then you can replace a whole bunch of classic security devices and solutions. In short, you can basically consolidate your security functions. I think it's worth the money.

DB
Real User
2020-10-11T08:58:11Z
Oct 11, 2020

The solution is costly. It doesn't come cheap. The licensing also comes with additional costs for extra services (such as sandboxing feature, L3/L4 firewall, etc...).

MC
Reseller
2020-09-13T07:02:27Z
Sep 13, 2020

The licensing part for Umbrella is really flexible. If a customer purchases a thousand licenses, and if at any point the customer overshoots the available license count, Umbrella would not stop working for the additional users. Cisco would be informed that there is an attempt at overconsumption of the licenses and they would inform the customers that their license count has been increased. It will do this automatically. The customer can take action to renew those licenses. So it is flexible. There are three models for licensing. There is the Cisco Umbrella essential plan, then you have the advantage plan, and then they have the plan including SID. Every license comes with a different feature set.

SK
Real User
2020-09-09T06:28:58Z
Sep 9, 2020

Because it is a cloud product, Cisco uses subscription models for the pricing. There are three subscription plans for Umbrella. They have a standard plan and also an enterprise plan and another one. The different plans cover different features and options for different sized organizations. It gives you the option to compare the subscription plans and get the coverage that you need.

AR
Real User
2020-07-26T08:19:00Z
Jul 26, 2020

It is 1,000 on a yearly basis. Everything is included in the standard license, there are no additional fees.

AT
Real User
2020-07-19T08:15:00Z
Jul 19, 2020

I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month.

MO
Real User
2020-07-05T09:38:00Z
Jul 5, 2020

It is not a very expensive product.

HL
Real User
2019-08-26T06:42:00Z
Aug 26, 2019

Licensing fees are paid on a yearly basis.

SA
MSP
Top 10
2019-08-12T05:55:00Z
Aug 12, 2019

We have Cisco ELA, it's an enterprise agreement, which covers everything under security, that is offered by Cisco Umbrella. With this, we have the complete Cisco Umbrella portfolio. We have everything related to security from Cisco Umbrella. This also includes the Cisco Umbrella suites. We are paying yearly for all of the Cisco Umbrella applications and appliances. Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract. It's a subscription-based solution. If you're running multiple solutions it is more cost-effective. For example, currently we have Cisco Umbrella, IronPort, WSA, Cisco CWS Cloud, and we have Cisco's FTD solution. If we were running these solutions separately it would be more expensive. If you are doing a VM deployment and you have a VM appliance, you will need some compute. The only additional cost will be for a server.

SA
Real User
2019-07-02T11:47:00Z
Jul 2, 2019

I have no idea about cost.

AT
Real User
2019-07-02T06:57:00Z
Jul 2, 2019

Our licensing fees are on a yearly basis.

JR
Real User
2019-07-02T06:57:00Z
Jul 2, 2019

Our costs were negotiated, and they are okay.

PV
Real User
2019-07-02T06:57:00Z
Jul 2, 2019

There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user. Our fees end up being about $150,000 USD per year.

TK
User
2018-09-21T16:10:00Z
Sep 21, 2018

The price could be lower.

BB
User
2018-06-27T10:31:00Z
Jun 27, 2018

It needs a better price point.

it_user860856 - PeerSpot reviewer
MSP
2018-04-22T11:00:00Z
Apr 22, 2018

The product is pricey compared to Cisco Firepower.

Cisco Umbrella offers flexible, cloud-delivered security according to users’ requirements Cisco Umbrella includes secure web gateway, firewall, and cloud access security broker (CASB) functionality all delivered from a single cloud security service. Cisco Umbrella’s protection is extended to devices, remote users, and distributed locations anywhere. As company employees work from many locations and devices, Cisco Umbrella is the easiest way to effectively protect users everywhere in...
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