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Pros & Cons summary

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Prominent pros & cons

PROS

Cisco Umbrella provides robust DNS security, blocking access to malicious and blacklisted websites, enhancing organizational security posture.
Its integration with Cisco Talos threat intelligence offers proactive threat detection and response capabilities, improving network safety.
Cisco Umbrella's ease of deployment and management makes it efficient for organizations of all sizes, supporting both office and remote work environments.
Cisco Umbrella's single pane of glass setup streamlines network administration, simplifying policy management and threat monitoring.
The comprehensive dashboard and reporting features of Cisco Umbrella offer valuable insights into internet activity, enabling effective threat assessment and response.

CONS

Cisco Umbrella could improve integration with endpoint detection and response solutions as compatibility issues can arise.
The pricing of Cisco Umbrella may not be ideal for small businesses, leading to potential affordability issues.
Support for Cisco Umbrella can be improved, with faster response times and more efficient issue resolution.
Cisco Umbrella lacks advanced reporting capabilities, requiring improvements in analytics and customization of reports.
Cisco Umbrella's integration with other Cisco products and external solutions can be more streamlined and simplified to enhance user experience.
 

Cisco Umbrella Pros review quotes

SS
Sr. Technical Executive at a computer software company with 11-50 employees
Sep 16, 2025
Cisco Umbrella is the first layer of security that protects me while surfing the net, identifying untrusted websites to prevent access.
NicholasCarroll - PeerSpot reviewer
Network Engineer at a construction company with 1,001-5,000 employees
Jun 9, 2025
Cisco Umbrella scales incredibly with the growing needs of my organization.
reviewer2846889 - PeerSpot reviewer
IT Security Professional at a pharma/biotech company with 10,001+ employees
May 29, 2026
Cisco Umbrella has definitely improved the security posture and the overall organization security posture management.
Learn what your peers think about Cisco Umbrella. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,838 professionals have used our research since 2012.
KamranJameel - PeerSpot reviewer
Head Of IT at a financial services firm with 51-200 employees
Feb 7, 2026
Cisco Umbrella is specifically designed for DNS protection, with features including a user-friendly console and the easiest installation, and it offers very prominent threat feeding from different Talos sources, securing multiple platforms while helping protect from malware and unsafe sites and mitigating DNS attacks to ensure secure browsing for end users.
BB
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Jun 9, 2025
The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it.
Emilio Montoya - PeerSpot reviewer
CTO at PROA
Jun 11, 2025
With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity.
OM
Network Engineer at a tech consulting company with 501-1,000 employees
Jun 9, 2025
The feature I appreciate most about Cisco Umbrella is the dashboard and how easy it is to see the reporting, what is blocked and allowed, and it makes it very user-friendly.
reviewer2015976 - PeerSpot reviewer
D GM (Information Technology) at a manufacturing company with 201-500 employees
May 28, 2026
Cisco Umbrella has definitely helped improve some aspects of our security posture, contributing to overall organizational security posture management.
Gonzalo Medina - PeerSpot reviewer
Cisco Presales Engineer at a tech services company with 201-500 employees
Jun 11, 2025
I would describe the experience deploying Cisco Umbrella overall as super easy. It was awesome. It was lovely to deploy it.
AC
Senior Network Engineer at Boys Town
Jun 11, 2025
The features of Cisco Umbrella benefit my company by allowing us to do protective DNS instead of URL filtering, which lets us avoid having to backhaul traffic and run it through a firewall in a data center.
 

Cisco Umbrella Cons review quotes

SS
Sr. Technical Executive at a computer software company with 11-50 employees
Sep 16, 2025
Customization for basic users can be complex, as it is targeted toward only technical users.
NicholasCarroll - PeerSpot reviewer
Network Engineer at a construction company with 1,001-5,000 employees
Jun 9, 2025
From my perspective, I would Cisco Umbrella to give more exposure to my sales engineers. I know I can call them whenever I have an issue, however, more frequent meetings would be awesome.
reviewer2846889 - PeerSpot reviewer
IT Security Professional at a pharma/biotech company with 10,001+ employees
May 29, 2026
The only frustration I have with Cisco Umbrella is that people can exit the Umbrella roaming client to bypass the security.
Learn what your peers think about Cisco Umbrella. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,838 professionals have used our research since 2012.
KamranJameel - PeerSpot reviewer
Head Of IT at a financial services firm with 51-200 employees
Feb 7, 2026
The major issue is that sometimes when you install the client, it shows you protected and displays that it is live with the backend servers and everything; however, in reality, it was not getting any feed from the main client and is just sending your traffic to open DNS, which sometimes causes an issue because the protection you have implemented can be breached by users.
BB
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Jun 9, 2025
We've noticed some issues with the SWG where, when I'm connected, it thinks I'm in Miami, Florida instead of Savannah, Georgia.
Emilio Montoya - PeerSpot reviewer
CTO at PROA
Jun 11, 2025
Cisco Umbrella could be improved by making the policies more granular, as in some cases, it's difficult to find the correct link to open a specific site securely.
OM
Network Engineer at a tech consulting company with 501-1,000 employees
Jun 9, 2025
Sometimes there are some lags, and I have to refresh multiple times to access parts of the dashboards. Sometimes the dashboard pages crash and I'm not sure why, so that's one area for improvement.
reviewer2015976 - PeerSpot reviewer
D GM (Information Technology) at a manufacturing company with 201-500 employees
May 28, 2026
The biggest frustration I have encountered with Cisco Umbrella is that people can exit the Cisco Umbrella roaming client to bypass security, and some technically savvy individuals might know how to bypass it by modifying the hosts file to exclude Cisco Umbrella.
Gonzalo Medina - PeerSpot reviewer
Cisco Presales Engineer at a tech services company with 201-500 employees
Jun 11, 2025
It's somewhat pricey for us, however, it's an awesome solution.
AC
Senior Network Engineer at Boys Town
Jun 11, 2025
Hopefully, it works with the Canvas and starts feeding results into the AI canvas. That would be excellent.