Cisco Prime [EOL] vs IBM Tivoli NetCool comparison

"If an AP or any wireless device goes into critical mode, Cisco Prime sends an alert. That is the most helpful feature."

"Cisco Prime allows us to manage all the wireless controllers and access points."

"The dashboard is a valuable feature. It's very clear, and the metrics make it easy to see the current network situation."

"The VLAN mapping function has been most impactful in simplifying our network management tasks."

"The product's most valuable features are monitoring and configuration."

"As a large organization, it is difficult to individually monitor every device. Instead, we use Cisco Prime to keep an eye on the network and services. We do not use it as a node tool, as we have other tools for network operation centers. When services go down, it can cause issues, we rely on Cisco Prime to monitor and notify us of any service disruptions. We mainly use Cisco Prime Infrastructure for configuration-level tasks."

"The endpoint information Cisco Prime generates helps us troubleshoot, and it's also useful for compliance reporting and endpoint identification."

"Cisco Prime is a good tool for inventory monitoring and wireless management."

"The tool had many built-in automation capabilities."

"It's very easy to use."

"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."

"NetCool has a huge database that can collect and process about one million alarms a day."

"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."

"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."

"It's very easy to use."

"The solution has very good integration capabilities."

"There is room for improvement in the Access layer."

"Lacking in integration with a SIEM tool."

"If you think about a centralized monitoring system, Cisco Prime is not good because it does not support third-party vendors like Palo Alto or FortiGate."

"I would love for Cisco Prime to show bandwidth usage and consumption, but I can't monitor bandwidth usage at a given time."

"They can also improve the management of more enterprise devices."

"The user interface of Cisco Prime could be more user-friendly and increase its performance."

"The product is expensive compared to other vendors in the market."

"The solution has issues with real time monitoring of devices and NetFlow such as inadequate visualization for reports, sources, and destinations."

"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."

"The solution is too expensive."

"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."

"The solution is not user-friendly."

"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."

"The installation could be simplified, and technical support could be faster."

"UI is outdated, very old legacy."

"The solution does not have any AI capabilities."

"I rate the solution's pricing an eight out of ten."

"The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."

"We update the license every five years."

"I would rate the pricing of Cisco Prime a seven out of ten."

"The solution is not inexpensive but is worth it for large-scale environments."

"If we have a license for Cisco DNA, we can use the same license for Cisco Prime."

"I would rate the solution's pricing an eight out of ten."

"The cost is quite high."

"Customers are required to pay a licensing fee."

"The price of the product is too expensive."

"It costs around 100k for every ten servers, which is lower than similar products from other vendors."

"Licensing fees are paid on a yearly basis."