We performed a comparison between Cisco Prime and IBM Tivoli NetCool based on real PeerSpot user reviews.
Find out in this report how the two Network Management Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Cisco Prime, from a management perspective, has good reporting."
"Enables oversight in order to tweak and tune."
"The VLAN mapping function has been most impactful in simplifying our network management tasks."
"The solution's configuration management tool is amazing because it centralizes and pushes configurations which saves a lot of volume and effort."
"I have found the solution to be scalable."
"What I found most beneficial from Cisco Prime is that it gives you an insight into what your network does, even when you're not actively monitoring what's going on with your network."
"The installation is easy."
"The technical support team is very good."
"Anything is possible with Tivoli. It's quite a robust system."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"It's very easy to use."
"NetCool has a huge database that can collect and process about one million alarms a day."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."
"It's very easy to use."
"The tool had many built-in automation capabilities."
"Cisco can only be used for Cisco environments and is not compatible with other vendors."
"Cisco Prime's initial setup is complex."
"Some improvements are needed, specifically in the form of more updates and enhancements."
"The reporting could be simplified and the information made clearer to the user."
"The product is expensive compared to other vendors in the market."
"They can also improve the management of more enterprise devices."
"If you look at some of the wireless site-survey tools that are available in the commercial space, Cisco should include similar solutions, which would help our on-plant engineers when they're doing a site survey."
"The product needs to improve its stability."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
"UI is outdated, very old legacy."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"The solution does not have any AI capabilities."
"The solution is too expensive."
"The installation could be simplified, and technical support could be faster."
Cisco Prime is ranked 2nd in Network Management Applications with 35 reviews while IBM Tivoli NetCool is ranked 8th in Network Management Applications with 12 reviews. Cisco Prime is rated 7.8, while IBM Tivoli NetCool is rated 7.6. The top reviewer of Cisco Prime writes "Robust, cost-effective, and provides good visibility, but the scalability could improve". On the other hand, the top reviewer of IBM Tivoli NetCool writes "Reliable for enterprise monitoring but no longer actively developed". Cisco Prime is most compared with Cisco DNA Center, SolarWinds Network Configuration Manager, Aruba Airwave, Huawei eSight and HPE Intelligent Management Center, whereas IBM Tivoli NetCool is most compared with SolarWinds Network Configuration Manager, OpenText Network Node Manager i, HPE Intelligent Management Center, Moogsoft and Cisco DNA Center. See our Cisco Prime vs. IBM Tivoli NetCool report.
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