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DataMiner vs IBM Tivoli NetCool comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DataMiner
Ranking in Network Management Applications
14th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
IBM Tivoli NetCool
Ranking in Network Management Applications
13th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Network Management Applications category, the mindshare of DataMiner is 1.6%, up from 1.0% compared to the previous year. The mindshare of IBM Tivoli NetCool is 2.2%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Management Applications
 

Featured Reviews

RamPrakash Ramar - PeerSpot reviewer
Monitor broadcast systems effectively with real-time data processing and insightful feedback
The solution will monitor data in real-time and can scale out well. For instance, in a television studio, I might deal with about three hundred pieces of equipment. However, in other sites, it can handle 200 to 2500 nodes that send data every second. The system efficiently processes and analyzes data to provide insightful feedback, such as pinpointing specific equipment errors. It also offers predictive analytics based on received data, rather than just storing it.
Petar Ganev - PeerSpot reviewer
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of DataMiner is its comprehensiveness. It provides an open driver that allows you to customize and program each aspect of the system. Additionally, there are many separate modules available that can be used to enhance the system's capabilities beyond just monitoring, allowing you to manage your entire workflow. This is a valuable feature that makes troubleshooting easier and helps to optimize the use of the system."
"Data Miner allows you to take control. It has an API to talk to different products, including drivers to talk to the APIs of third-party products. You can control it from the screen."
"The solution is user-friendly and is readily customizable, which allows us to do control and monitoring in a single stage."
"The solution will monitor data in real-time and can scale out well."
"It's very easy to use."
"The solution has very good integration capabilities."
"It's very easy to use."
"The tool had many built-in automation capabilities."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."
 

Cons

"I am looking forward to the company continuing to improve its solution and incorporate new technologies. Specifically, I hope that they will allow their cloud database environment to host services, rather than requiring the use of on-premises digital or physical servers. The company is moving in this direction, but I am still waiting for this capability to be implemented."
"We would like to have more products supported by the drivers because there are so many products out there. If DataMiner has not built the drivers to support them we can not control them, we can only see them based on SNMP. If more drivers are included, it won't cost us if we have new products."
"The system's complexity during installation could be reduced."
"The installation could be simplified, and technical support could be faster."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"The installation could be simplified, and technical support could be faster."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"The solution does not have any AI capabilities."
"The solution is too expensive."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
 

Pricing and Cost Advice

"DataMiner is an expensive solution and that is why many companies do not use it. Other solutions are less expensive."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"The price of the product is too expensive."
"Customers are required to pay a licensing fee."
"Licensing fees are paid on a yearly basis."
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Top Industries

By visitors reading reviews
Construction Company
14%
Computer Software Company
12%
Manufacturing Company
12%
Government
10%
Computer Software Company
31%
Manufacturing Company
9%
Financial Services Firm
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with DataMiner?
The system's complexity during installation could be reduced. It is not easily user-installable and requires specialization. Connecting to other systems needs a dedicated driver, often developed by...
What advice do you have for others considering DataMiner?
Overall, I would rate DataMiner as nine out of ten for clients who are not concerned about price, as it provides a good feature set. For budget-conscious clients, I'd rate it three or four out of t...
What is your primary use case for DataMiner?
My profession is broadcasting as a broadcast system integrator. I run live channels 24/7 in many countries. Each broadcaster has around 300 to 400 pieces of equipment to capture the signal from the...
What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
What do you like most about IBM Tivoli NetCool?
The tool had many built-in automation capabilities.
What needs improvement with IBM Tivoli NetCool?
The main challenge is its licensing model, which is very complicated.
 

Also Known As

No data available
Tivoli NetCool
 

Overview

 

Sample Customers

Telenet
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Find out what your peers are saying about DataMiner vs. IBM Tivoli NetCool and other solutions. Updated: July 2025.
862,624 professionals have used our research since 2012.