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IBM Tivoli NetCool Pros

PP
Senior Software Engineer at a financial services firm with 10,001+ employees
Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue.
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SC
Chief Executive Officer at a tech services company with 11-50 employees
The solution has very good integration capabilities.
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Ahmed Hashem - PeerSpot reviewer
Sales Account Manager at Future Systems | ITSM Solutions
It's very easy to use.
It's very easy to use.
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IBM Tivoli NetCool Cons

PP
Senior Software Engineer at a financial services firm with 10,001+ employees
In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that.
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SC
Chief Executive Officer at a tech services company with 11-50 employees
The solution is too expensive.
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Ahmed Hashem - PeerSpot reviewer
Sales Account Manager at Future Systems | ITSM Solutions
The installation could be simplified, and technical support could be faster.
The installation could be simplified, and technical support could be faster.
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Buyer's Guide
Network Management Applications
June 2022
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