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Cisco Prime [EOL] vs ExtremeCloud IQ comparison

Cisco and Extreme are both solutions in the Network Management Applications category. Additionally, 91% of Cisco users are willing to recommend the solution, compared to 97% of Extreme users who would recommend it.
Cisco Prime [EOL]
Read 35 Cisco Prime [EOL] reviews
    91% willing to recommend
    ExtremeCloud IQ
    Read 76 ExtremeCloud IQ reviews
    • 2,716 Views
    • 489 Comparison Views
    97% willing to recommend
     

    Comparison Buyer's Guide

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    Executive Summary
    We performed a comparison between Cisco Prime [EOL] and ExtremeCloud IQ based on real PeerSpot user reviews.

    Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Management Applications.

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    To learn more, read our detailed Network Management Applications Report (Updated: June 2025).
    Buyer's Guide
    Network Management Applications
    June 2025
    Download the complete report
    Helped 861,390 peers since 2012

    Review summaries and opinions

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Categories and Ranking

    Cisco Prime [EOL]
    Average Rating
    7.8
    Reviews Sentiment
    6.5
    Number of Reviews
    35
    Ranking in other categories
    No ranking in other categories
    ExtremeCloud IQ
    Average Rating
    8.8
    Reviews Sentiment
    7.3
    Number of Reviews
    76
    Ranking in other categories
    Network Management Applications (11th), Network Access Control (NAC) (12th), Intrusion Detection and Prevention Software (IDPS) (20th)
     

    Featured Reviews

    ZeeshanAli1 - PeerSpot reviewer
    Robust, cost-effective, and provides good visibility, but the scalability could improve
    We are extremely satisfied with the reliability and robustness of Cisco Prime Infrastructure, which we have been using for many years. Compared to newer products such as DNS centers or others, it has proven to be much more stable, which is important for large-scale operations. Stability is a primary concern for us, and we are glad that Cisco Prime Infrastructure meets our expectations in that regard. Furthermore, in regards to Legacy Plus new hardware, Cisco Prime has proven to be a reliable and adaptable solution thus far. Not only can it support older hardware, but it also has the capability to handle new features with the latest updates. If we consider new solutions such as DNS Center, we may have to sacrifice some legacy features that we still rely on. We may need to continue using these legacy features for a few more years due to various reasons such as budget constraints or the site not being a high priority. However, if we switch to a new product at this stage, we may lose a lot of the monitoring and other capabilities that we have with Cisco Prime. We have a close relationship with Cisco and understand that they are not prioritizing investments in Cisco Prime as they are encouraging customers to adopt the Cisco DNA Center. This means that we don't anticipate many new features to be added to the product in the future. While we know that we will eventually have to transition to a new solution, in the meantime, we plan to do a quick refresh of our legacy products.
    Read full review
    KristianLarsen - PeerSpot reviewer
    Helps resolve network-related issues quickly and is reasonably priced
    The tool has both advantages and weaknesses because it has several pieces of software on which it has been working because of buyouts. The tool has several branches of software versions, and you can consolidate it into ExtremeCloud, but it also has the disadvantage that sometimes people can get issues because the software on the hardware is different than they expected, especially if it is not converted to the tool used. The tool has simplified things, but it also adds a complexity that sometimes stumps some users. In the future, I think the tool’s onboarding setup of a new tenant could be smoother or faster. I also think that they could provide a simpler setup for first-level support so that it can be easier for them to have a support dashboard that would help them. I am talking about customer support organizations, so you usually have a high turnaround, but you need to have something that is easier to use and where you don't need so much training.
    Read full review

    Quotes from Members

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Pros

    "The most valuable feature of Cisco Prime is the heat map."
    "It gives you the ability to upgrade switches remotely, schedule the upgrade time, perform backups, and monitor the health of all networks."
    "Enables oversight in order to tweak and tune."
    "Cisco Prime has been around for a long time, and it keeps getting better and better."
    "As a large organization, it is difficult to individually monitor every device. Instead, we use Cisco Prime to keep an eye on the network and services. We do not use it as a node tool, as we have other tools for network operation centers. When services go down, it can cause issues, we rely on Cisco Prime to monitor and notify us of any service disruptions. We mainly use Cisco Prime Infrastructure for configuration-level tasks."
    "The dashboard is a valuable feature. It's very clear, and the metrics make it easy to see the current network situation."
    "We use this solution to troubleshoot our wireless systems, specifically regarding signal strength."
    "The endpoint information Cisco Prime generates helps us troubleshoot, and it's also useful for compliance reporting and endpoint identification."
    More Cisco Prime [EOL] pros
    "The cloud management gives us the tools and reports that we need to monitor and troubleshoot the network."
    "HiveManager is incredibly useful for managing APs and switches from one cloud interface."
    "The few times we have needed help, Aerohive has been there for us and I am confident that If I need them they will be there again."
    "Its configuration and deployment are the most valuable."
    "Everything can be seen from the dashboard."
    "The cloud-based management interface allows us to fully manage all our wireless radios, ensuring consistency and ease of access."
    "The technical support for this solution is good."
    "ExtremeCloud offers features that not a lot of other vendors do like their data storage and the ability to swap licenses."
    More ExtremeCloud IQ pros
     

    Cons

    "The product's performance monitoring feature could be more intuitive."
    "The overall management capabilities of Prime need to be improved."
    "Lacking in integration with a SIEM tool."
    "I rate Cisco Prime seven out of 10 for affordability. All Cisco solutions are expensive."
    "Maybe it could be a little cheaper."
    "I want the tool to improve data visibility."
    "I would rate the scalability of Cisco Prime a six out of ten. To scale up from a hundred to a thousand devices, the platform needs to be rebuilt logically. This process might require a downtime window and may involve changing the hardware or upgrading to a larger appliance."
    "If you think about a centralized monitoring system, Cisco Prime is not good because it does not support third-party vendors like Palo Alto or FortiGate."
    More Cisco Prime [EOL] cons
    "ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed."
    "We have had some mediocre to poor experiences with tech support: Conflicting information, condescending attitudes, and reluctance to work to resolve an issue."
    "Its price could be lower. It is a simplified solution, but it has price challenges. It is costly as compared to other solutions. It has almost everything. The only thing is that MAC is not possible on the cloud, and it has to be on-premises."
    "Lacks cyber asset tracking."
    "The Virtual Appliance crashed once while doing an upgrade. The good thing here is, even if the management system fails, all our networks and features still remain 100% stable and working."
    "The solution will show us that there are some issues, but when we try to find those issues, we can't see them."
    "The tool has simplified things, but it also adds a complexity that sometimes stumps some users."
    "Need port aggregation on the 2384 switches to take full advantage of ac on the APs. I understand that is on their product road map."
    More ExtremeCloud IQ cons
     

    Pricing and Cost Advice

    "You need to get special quotes from the company for each order."
    "The cost is quite high."
    "I rate the solution's pricing an eight out of ten."
    "I would rate the pricing of Cisco Prime a seven out of ten."
    "If we have a license for Cisco DNA, we can use the same license for Cisco Prime."
    "The product is expensive compared to other vendors in the market."
    "I would rate the solution's pricing an eight out of ten."
    "The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."
    More Cisco Prime [EOL] pricing and cost advice
    "Extreme licensing is based on the number of access points. When you buy the license for the first year, everything is included, such as access to mapping, etc. If you don't renew your software assurance for the second year, the access points will still work, but you can't use the cloud management tools."
    "Price-wise, it is a reasonable tool."
    "Bring the cost down."
    "It is not the cheapest product but I think that the price is reasonable because you get a lot of support of it's needed."
    "ExtremeCloud IQ's pricing is medium, but its support contract costs more."
    "It is easy for customers to use this product because they are able to interchange the license depending on their usage rather than having to buy individual licenses for each asset."
    "Customers need to pay a yearly licensing fee for ExtremeCloud IQ, which is a little bit expensive."
    "It is costly as compared to Meraki, Aruba, Juniper, and Cisco. Cloud IQ is an enterprise solution, whereas Meraki is specifically a single solution."
    More ExtremeCloud IQ pricing and cost advice
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    Top Industries

    By visitors reading reviews
    Computer Software Company
    16%
    Government
    14%
    Manufacturing Company
    7%
    Educational Organization
    6%
    Computer Software Company
    13%
    Comms Service Provider
    9%
    Manufacturing Company
    9%
    Educational Organization
    9%
     

    Company Size

    By reviewers
    Large Enterprise
    Midsize Enterprise
    Small Business
     

    Questions from the Community

    What do you like most about Cisco Prime?
    The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management.
    See all answers
    What needs improvement with Cisco Prime?
    The product's performance monitoring feature could be more intuitive.
    See all answers
    What is your primary use case for Cisco Prime?
    We use Cisco Prime for centralized configuration management backups and monitoring.
    See all answers
    What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
    Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
    See all answers
    What do you like most about ExtremeCloud IQ?
    The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
    See all answers
    What is your experience regarding pricing and costs for ExtremeCloud IQ?
    The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
    See all answers
     

    Comparisons

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    Huawei eSight vs Cisco Prime [EOL]
    Compared 51% of the time
    Cisco DNA Center vs Cisco Prime [EOL] Logo
    Cisco DNA Center vs Cisco Prime [EOL]
    Compared 49% of the time
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    Cisco Meraki Wireless LAN vs ExtremeCloud IQ Logo
    Cisco Meraki Wireless LAN vs ExtremeCloud IQ
    Compared 14% of the time
    Ruckus Wireless vs ExtremeCloud IQ Logo
    Ruckus Wireless vs ExtremeCloud IQ
    Compared 12% of the time
    Ubiquiti Wireless vs ExtremeCloud IQ Logo
    Ubiquiti Wireless vs ExtremeCloud IQ
    Compared 10% of the time
    Cisco DNA Center vs ExtremeCloud IQ Logo
    Cisco DNA Center vs ExtremeCloud IQ
    Compared 9% of the time
    Fortinet FortiGate Cloud vs ExtremeCloud IQ Logo
    Fortinet FortiGate Cloud vs ExtremeCloud IQ
    Compared 7% of the time
    More ExtremeCloud IQ Competitors
     

    Product Reports

    Buyer's Guide
    Cisco Prime [EOL]
    July 2025
    Cisco Prime [EOL] reportDownload Cisco Prime [EOL] product report
    Buyer's Guide
    ExtremeCloud IQ
    July 2025
    ExtremeCloud IQ reportDownload ExtremeCloud IQ product report
     

    Also Known As

    Cisco Prime Infrastructure
    Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
     

    Overview

    Cisco Prime products deliver next-generation management by supporting an intuitive workflow-oriented user experience and integrated lifecycle operations across Cisco architectures, technologies, and networks.

    Cisco

    ExtremeCloud is a resilient and scalable cloud-based network management solution offered by Extreme Networks as a subscription service.

    The network is your platform of engagement for clients and staff. We have designed ExtremeCloud to provide superior user experience by empowering you and the applications that drive your business. The combination of Extreme Networks’ smart wired and wireless edges and the elasticity, resilience and scalability provided via state-of-the-art datacenters distributed strategically for worldwide availability allows you to respond to the changing needs of your business, at the speed of cloud, through a simple, multi-site aware user interface.

    Extreme
     

    Sample Customers

    Mohawk Industries, Universidad EAFIT, Halton Healthcare
    Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
    Buyer's Guide
    Network Management Applications
    June 2025
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    Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Management Applications. Updated: June 2025.
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    We monitor all Network Management Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.