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Cisco Prime [EOL] vs ExtremeCloud IQ comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Prime [EOL]
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
76
Ranking in other categories
Network Management Applications (13th), Network Access Control (NAC) (11th), Intrusion Detection and Prevention Software (IDPS) (21st)
 

Featured Reviews

ZeeshanAli1 - PeerSpot reviewer
Robust, cost-effective, and provides good visibility, but the scalability could improve
We are extremely satisfied with the reliability and robustness of Cisco Prime Infrastructure, which we have been using for many years. Compared to newer products such as DNS centers or others, it has proven to be much more stable, which is important for large-scale operations. Stability is a primary concern for us, and we are glad that Cisco Prime Infrastructure meets our expectations in that regard. Furthermore, in regards to Legacy Plus new hardware, Cisco Prime has proven to be a reliable and adaptable solution thus far. Not only can it support older hardware, but it also has the capability to handle new features with the latest updates. If we consider new solutions such as DNS Center, we may have to sacrifice some legacy features that we still rely on. We may need to continue using these legacy features for a few more years due to various reasons such as budget constraints or the site not being a high priority. However, if we switch to a new product at this stage, we may lose a lot of the monitoring and other capabilities that we have with Cisco Prime. We have a close relationship with Cisco and understand that they are not prioritizing investments in Cisco Prime as they are encouraging customers to adopt the Cisco DNA Center. This means that we don't anticipate many new features to be added to the product in the future. While we know that we will eventually have to transition to a new solution, in the meantime, we plan to do a quick refresh of our legacy products.
KristianLarsen - PeerSpot reviewer
Helps resolve network-related issues quickly and is reasonably priced
The tool has both advantages and weaknesses because it has several pieces of software on which it has been working because of buyouts. The tool has several branches of software versions, and you can consolidate it into ExtremeCloud, but it also has the disadvantage that sometimes people can get issues because the software on the hardware is different than they expected, especially if it is not converted to the tool used. The tool has simplified things, but it also adds a complexity that sometimes stumps some users. In the future, I think the tool’s onboarding setup of a new tenant could be smoother or faster. I also think that they could provide a simpler setup for first-level support so that it can be easier for them to have a support dashboard that would help them. I am talking about customer support organizations, so you usually have a high turnaround, but you need to have something that is easier to use and where you don't need so much training.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Cisco Prime is its excellent audio and video conferencing with clear quality and no interruptions."
"The solution's configuration management tool is amazing because it centralizes and pushes configurations which saves a lot of volume and effort."
"Cisco Prime can help customers fix their Wi-Fi issues with scientific and digital data."
"The product's most valuable features are monitoring and configuration."
"It gives you the ability to upgrade switches remotely, schedule the upgrade time, perform backups, and monitor the health of all networks."
"The installation is easy."
"We use this solution to troubleshoot our wireless systems, specifically regarding signal strength."
"The technical support team is very good."
"What our customers like the most is that this device is so rugged. It has very good performance and throughput. Its console is very easy to use and has many features, which makes it different from its competitors. Cloud IQ has all the features built into the console, whereas other solutions require you to integrate multiple solutions with their consoles. You don't need to add anything extra with Cloud IQ. With this single solution, you can do almost everything."
"ExtremeCloud IQ is an intuitive platform. The tool's ability to streamline network operations depends on the end customer. Sometimes it's quicker, and sometimes it takes much longer. It helps me to address network problems."
"It's extremely easy to deploy. Even our access points are behind the net, not using real, public IP. We can easily add to the cloud. For deployment, we just need to let the access point take the DSCP from IP and then, even if it's not a requirement, we can see the serial number from the access points and add the serial number to the cloud directly."
"ExtremeCloud offers features that not a lot of other vendors do like their data storage and the ability to swap licenses."
"Integrated Firewall in every AP (with DPI inspection) is a killer feature and it is included already in the price of licence (with others, this feature is an add-on licence)."
"The tech who handles Extreme IQ tells me it's easy to use and learn. He felt like it was pretty intuitive. It comes with solid training materials. He also has talked about the security features that give you as much or as little control as you want."
"Ability to assign zero trust policies from the user."
"The dashboards are great and the user interface is quite intuitive."
 

Cons

"They could consider offering more flexible pricing options for their customers."
"I rate Cisco Prime seven out of 10 for affordability. All Cisco solutions are expensive."
"We would like to see the inclusion of detailed alerts."
"The reporting feature of Cisco Prime should be improved."
"The solution needs to include centralized management that aligns with the Greenfield network and its focus on real-time, scenario-based applications."
"Lacking in integration with a SIEM tool."
"Cisco Prime could improve the notifications in the system. Having more details about what is happening would be useful, such as traffic numbers or who is connected. We can see them through the firewall controller, but it would be better if you can see them from one place."
"Cisco Prime needs to have lower prices and more customization options."
"Having a wizard for customers who are just starting might be helpful."
"A room for improvement in ExtremeCloud IQ is roaming. My team is facing roaming issues with the solution, particularly when using VoIP over WiFi. For example, VoIP sometimes breaks when you walk around the customer site. In terms of what I'd like to see in the next release of the solution, right now, the inventory for ExtremeCloud IQ is awful. There's no stock, and you must wait a year and a half for new stocks. It's awful."
"Integrating the network access control solution can be complex, as it essentially combines two separate products."
"Pricing is a bit expensive."
"I struggled with the documentation. I expected comprehensive documentation and videos but found them to be too simple."
"They can improve just the onboarding process. More user information about the introduction to the product would be helpful. It would be good if they have a better user introduction to the new product because it is different than the prior version."
"The managing of switches within this solution could be improved."
"The solution's performance needs to be enhanced because of a very high delay."
 

Pricing and Cost Advice

"I would rate the pricing of Cisco Prime a seven out of ten."
"The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."
"I rate the solution's pricing an eight out of ten."
"If we have a license for Cisco DNA, we can use the same license for Cisco Prime."
"The product is expensive compared to other vendors in the market."
"The cost is quite high."
"You need to get special quotes from the company for each order."
"I would rate the solution's pricing an eight out of ten."
"Buy near the end of Q4 in order to get a deal."
"For example, if you compare Aruba vs Aerohive, you need to check which licences from Aruba you need to match the functionality of Aerohive (usually you need at least three types of licences and a controller with redundancy). The same goes with Cisco, where you need buy additional licences for central management, firewall, spectral analysis, WIPS, PPSK, etc. Aerohive has a very simple model - one licence for all the functionalities - and you can believe that there are many. One licence makes it easy to maintain, scale, renew and you can plan your costs 10 years in advance."
"The price was okay."
"It is easy for customers to use this product because they are able to interchange the license depending on their usage rather than having to buy individual licenses for each asset."
"There are probably cheaper solutions but we invest for stability and performance for the longer haul."
"ExtremeCloud IQ's pricing is medium, but its support contract costs more."
"Price-wise, it is a reasonable tool."
"It is not the cheapest product but I think that the price is reasonable because you get a lot of support of it's needed."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Government
13%
Manufacturing Company
7%
Healthcare Company
7%
Computer Software Company
11%
Comms Service Provider
11%
Manufacturing Company
9%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise23
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise13
Large Enterprise24
 

Questions from the Community

What do you like most about Cisco Prime?
The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management.
What needs improvement with Cisco Prime?
The product's performance monitoring feature could be more intuitive.
What is your primary use case for Cisco Prime?
We use Cisco Prime for centralized configuration management backups and monitoring.
What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What advice do you have for others considering ExtremeCloud IQ?
I rate the overall solution nine out of ten only due to the poor documentation. Despite this, I was very happy with ExtremeCloud IQ as it greatly eased my workload, allowing me to manage the networ...
 

Also Known As

Cisco Prime Infrastructure
Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
 

Overview

 

Sample Customers

Mohawk Industries, Universidad EAFIT, Halton Healthcare
Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Management Applications. Updated: October 2025.
869,832 professionals have used our research since 2012.