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Cisco Prime [EOL] vs ExtremeCloud IQ comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Prime [EOL]
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
78
Ranking in other categories
Network Management Applications (12th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (16th)
 

Featured Reviews

AR
Network Engineer at Edmonton Catholic School Board
Has an easy implementation process, but the performance monitoring feature could be more intuitive
The project implementation was easy overall. Adapting Cisco's solutions to our specific environment required effort, as their documentation only covers some network scenarios. The deployment didn't happen all at once; it was staged and controlled to ensure a smooth transition. We started with a small test environment before gradually rolling it out to all campuses. This gradual approach helped mitigate the risk of any issues arising across multiple locations simultaneously, especially on a critical day like Monday morning. We have a team of three executives working on the process. Their job roles included network specialists and a manager. It requires maintenance, which is included in the annual cost. We receive updates and support as part of the renewal process.
Wael Awni - PeerSpot reviewer
Management Board Member And Network Engineer at NewLogics
Unified licensing and AI-driven control have simplified multi-site management and boosted automation
There is a little bit of delay for the analytics in ExtremeCloud IQ, but it is acceptable. The response time in ExtremeCloud IQ is a little slow. The system response time is slow, and the updates on the system, such as the updates for the analytics or for the location-based services, are slow. For example, if I want to update the location-based solution, it takes about one minute to update my location. This is too much time. It's not an accurate location over one minute. They should enhance the response of the system part of location-based services, such as Extreme LPS or Extreme Location Essentials. This needs a huge improvement for the latency and for the updates.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The installation is easy."
"The solution is very easy to use, and I absolutely advise using it, as long as your budget has no limits."
"The solution provides data that allows us to time travel through logs and perform remote operations or troubleshooting."
"Operationally, Prime is quite easy to use and I like the wireless heatmap and search management features."
"The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management."
"Our clients are happy with Prime, the stability is good and it's easy to manage."
"As a large organization, it is difficult to individually monitor every device. Instead, we use Cisco Prime to keep an eye on the network and services. We do not use it as a node tool, as we have other tools for network operation centers. When services go down, it can cause issues, we rely on Cisco Prime to monitor and notify us of any service disruptions. We mainly use Cisco Prime Infrastructure for configuration-level tasks."
"The endpoint information Cisco Prime generates helps us troubleshoot, and it's also useful for compliance reporting and endpoint identification."
"For me personally I find the easy web interface for general system maintenance makes the product a joy to work with."
"Our transaction polling is now way more secure."
"The HiveManager integration with the VPN Gateway is awesome."
"Since these APs are controller-less they are very dependable and easy to configure."
"It allows me to see APs and clients that are having issues, allowing for faster support response and less downtime."
"What I like best about ExtremeCloud IQ is its ease of use. Flexibility is another pro of ExtremeCloud IQ. I also find ExtremeCloud IQ feature-rich."
"Overall, this product does what we've asked it to do."
"ExtremeCloud IQ is an intuitive platform. The tool's ability to streamline network operations depends on the end customer. Sometimes it's quicker, and sometimes it takes much longer. It helps me to address network problems."
 

Cons

"They could consider offering more flexible pricing options for their customers."
"Now, the complexity has increased, so the quality of work also has taken a slight hit with respect to their TAC support especially."
"Cisco Prime is slow at times, we often have to restart the database to run reports or to gain access."
"Prime is used for managing all the infrastructure and if it can be integrated with the SIEM tool it could be well managed."
"The product's performance monitoring feature could be more intuitive."
"The reporting could be simplified and the information made clearer to the user."
"Cisco Prime could improve the notifications in the system. Having more details about what is happening would be useful, such as traffic numbers or who is connected. We can see them through the firewall controller, but it would be better if you can see them from one place."
"This is not a scalable solution."
"The only area of improvement we made ourselves so far is the temporary visitor solution in HiveManager NG which is quasi non-existent."
"We had to negotiate over the price."
"Aerohive configuration management can be little hard to understand for someone who has never worked with it."
"ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed."
"It's not stable."
"I would like to see a remote phone application for monitoring APs when on the road."
"The certification costs from suppliers are getting out of control, and it's not just Extreme. We have the same problem with Cisco and Huawei."
"Regional support and training was nearly non-existent and overseas support was always a hot potato with no commitment to solving any issues."
 

Pricing and Cost Advice

"The product's performance monitoring feature could be more intuitive."
"I rate the solution's pricing an eight out of ten."
"The cost is quite high."
"The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."
"If we have a license for Cisco DNA, we can use the same license for Cisco Prime."
"Cisco Prime is an expensive solution."
"The product is expensive compared to other vendors in the market."
"We update the license every five years."
"The pricing is so cost-effective that it leaves no room for competition with other vendors."
"It is not the cheapest product but I think that the price is reasonable because you get a lot of support of it's needed."
"It is costly as compared to Meraki, Aruba, Juniper, and Cisco. Cloud IQ is an enterprise solution, whereas Meraki is specifically a single solution."
"Extreme is twice as cheap compared to Cisco due to the currency exchange. Normally, I think Cisco would be a little bit more expensive, but there wouldn't be that much of a difference."
"Customers need to pay a yearly licensing fee for ExtremeCloud IQ, which is a little bit expensive."
"It is easy for customers to use this product because they are able to interchange the license depending on their usage rather than having to buy individual licenses for each asset."
"This solution offers annual licensing that is middle of the range in terms of cost."
"I am not involved in the price, but I am sure that it is not cheap."
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Top Industries

By visitors reading reviews
Construction Company
12%
Government
12%
Manufacturing Company
8%
Financial Services Firm
8%
Construction Company
12%
Financial Services Firm
12%
Manufacturing Company
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise24
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise14
Large Enterprise24
 

Questions from the Community

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What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What advice do you have for others considering ExtremeCloud IQ?
I use ExtremeCloud IQ's real-time analytics. In the cloud solution, I get reports, and it works together with machine learning and artificial intelligence for those reports. This tool permits the c...
 

Also Known As

Cisco Prime Infrastructure
Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
 

Overview

 

Sample Customers

Mohawk Industries, Universidad EAFIT, Halton Healthcare
Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Find out what your peers are saying about Cisco, Fortinet, Hewlett Packard Enterprise and others in Network Management Applications. Updated: June 2026.
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