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Cisco Prime [EOL] vs ExtremeCloud IQ comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Prime [EOL]
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
78
Ranking in other categories
Network Management Applications (11th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (18th)
 

Featured Reviews

AR
Network Engineer at Edmonton Catholic School Board
Has an easy implementation process, but the performance monitoring feature could be more intuitive
The project implementation was easy overall. Adapting Cisco's solutions to our specific environment required effort, as their documentation only covers some network scenarios. The deployment didn't happen all at once; it was staged and controlled to ensure a smooth transition. We started with a small test environment before gradually rolling it out to all campuses. This gradual approach helped mitigate the risk of any issues arising across multiple locations simultaneously, especially on a critical day like Monday morning. We have a team of three executives working on the process. Their job roles included network specialists and a manager. It requires maintenance, which is included in the annual cost. We receive updates and support as part of the renewal process.
Wael Awni - PeerSpot reviewer
Management Board Member And Network Engineer at NewLogics
Unified licensing and AI-driven control have simplified multi-site management and boosted automation
There is a little bit of delay for the analytics in ExtremeCloud IQ, but it is acceptable. The response time in ExtremeCloud IQ is a little slow. The system response time is slow, and the updates on the system, such as the updates for the analytics or for the location-based services, are slow. For example, if I want to update the location-based solution, it takes about one minute to update my location. This is too much time. It's not an accurate location over one minute. They should enhance the response of the system part of location-based services, such as Extreme LPS or Extreme Location Essentials. This needs a huge improvement for the latency and for the updates.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Prime is a good tool for inventory monitoring and wireless management."
"The dashboard is a valuable feature. It's very clear, and the metrics make it easy to see the current network situation."
"The solution provides data that allows us to time travel through logs and perform remote operations or troubleshooting."
"Technical support is great, and we find them to be helpful and responsive."
"Operationally, Prime is quite easy to use and I like the wireless heatmap and search management features."
"The solution's configuration management tool is amazing because it centralizes and pushes configurations which saves a lot of volume and effort."
"When you have a central management plan, it saves a lot of costs."
"In terms of reliability especially, Cisco is light years ahead."
"HiveManager has been a valuable tool to manage/troubleshoot Access Points, Branch Routers, and connected clients."
"Aerohive is hands down the best wireless network provider I have used."
"What I like best about ExtremeCloud IQ is its ease of use. Flexibility is another pro of ExtremeCloud IQ. I also find ExtremeCloud IQ feature-rich."
"The cloud management gives us the tools and reports that we need to monitor and troubleshoot the network."
"Aerohive's Hive Manager allows you to control all aspects of your WiFi network, from anywhere."
"Its configuration and deployment are the most valuable."
"It excels in Wi-Fi and switch management, as well as other internal management aspects, offering speed and efficiency that surpass what other competitors provide."
"We have been able to increase the bandwidth accessible to our users ten-fold though RADIUS server authentication with our MS Active Directory."
 

Cons

"The product needs to improve its stability."
"The solution is considered legacy and DNAC has overcome it because of centralized controls that allow a complete LAN network to be moved to centralized management."
"They could consider offering more flexible pricing options for their customers."
"This is not a scalable solution."
"The overall management capabilities of Prime need to be improved."
"The product's pricing can be cheaper."
"The solution is a bit pricey."
"Cisco can only be used for Cisco environments and is not compatible with other vendors."
"Pricing could be improved. It could be lower."
"An area for improvement in ExtremeCloud IQ is its technical support. Support could be better, especially when you need help concerning ExtremeCloud IQ and WinG."
"I have never really felt their mounting system for the APs is all that good. The plastic plates are a bit flimsy and not well designed."
"ExtremeCloud should invest in an SD-WAN solution or integration with SD-WAN."
"The area that I would like to see improved is searching within Hivemanager."
"Price is a little high."
"The PoE switches we purchased were/are very difficult to configure."
"Ease of setup and deployment, as well as tasks such as application access management, bandwidth throttling, and QoS could be greatly simplified."
 

Pricing and Cost Advice

"The cost is quite high."
"The product's performance monitoring feature could be more intuitive."
"The product is expensive compared to other vendors in the market."
"We update the license every five years."
"The solution is not inexpensive but is worth it for large-scale environments."
"The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."
"I would rate the pricing of Cisco Prime a seven out of ten."
"I rate the solution's pricing an eight out of ten."
"Extreme is twice as cheap compared to Cisco due to the currency exchange. Normally, I think Cisco would be a little bit more expensive, but there wouldn't be that much of a difference."
"It is easy for customers to use this product because they are able to interchange the license depending on their usage rather than having to buy individual licenses for each asset."
"Price-wise, it is a reasonable tool."
"For example, if you compare Aruba vs Aerohive, you need to check which licences from Aruba you need to match the functionality of Aerohive (usually you need at least three types of licences and a controller with redundancy). The same goes with Cisco, where you need buy additional licences for central management, firewall, spectral analysis, WIPS, PPSK, etc. Aerohive has a very simple model - one licence for all the functionalities - and you can believe that there are many. One licence makes it easy to maintain, scale, renew and you can plan your costs 10 years in advance."
"There are probably cheaper solutions but we invest for stability and performance for the longer haul."
"I am not involved in the price, but I am sure that it is not cheap."
"I did a multi-year license. It was a three-year license. It compares well with others in terms of the price. It is about a hundred dollars per year on a three-year scale."
"ExtremeCloud IQ's pricing is medium, but its support contract costs more."
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Top Industries

By visitors reading reviews
Construction Company
13%
Government
9%
Financial Services Firm
8%
Outsourcing Company
8%
Construction Company
12%
Financial Services Firm
12%
Outsourcing Company
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise24
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise14
Large Enterprise24
 

Questions from the Community

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What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What advice do you have for others considering ExtremeCloud IQ?
The automated provisioning and zero-touch provisioning in ExtremeCloud IQ help with the deployment of mass products. For example, when I'm going to add 200 CCTV cameras to the network and they are ...
 

Also Known As

Cisco Prime Infrastructure
Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
 

Overview

 

Sample Customers

Mohawk Industries, Universidad EAFIT, Halton Healthcare
Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
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