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Cisco Prime [EOL] vs ExtremeCloud IQ comparison

Cisco and Extreme are both solutions in the Network Management Applications category. Additionally, 91% of Cisco users are willing to recommend the solution, compared to 97% of Extreme users who would recommend it.
Cisco Prime [EOL]
Read 35 Cisco Prime [EOL] reviews
    91% willing to recommend
    ExtremeCloud IQ
    Read 76 ExtremeCloud IQ reviews
    • 539 Views
    • 398 Comparison Views
    97% willing to recommend
     

    Comparison Buyer's Guide

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    Executive Summary
    We performed a comparison between Cisco Prime [EOL] and ExtremeCloud IQ based on real PeerSpot user reviews.

    Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Management Applications.

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    To learn more, read our detailed Network Management Applications Report (Updated: May 2025).
    Buyer's Guide
    Network Management Applications
    May 2025
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    Helped 852,649 peers since 2012

    Review summaries and opinions

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Categories and Ranking

    Cisco Prime [EOL]
    Average Rating
    7.8
    Reviews Sentiment
    6.5
    Number of Reviews
    35
    Ranking in other categories
    No ranking in other categories
    ExtremeCloud IQ
    Average Rating
    8.8
    Reviews Sentiment
    7.3
    Number of Reviews
    76
    Ranking in other categories
    Network Management Applications (10th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (18th)
     

    Featured Reviews

    Syed Aathif Hussain - PeerSpot reviewer
    Impressive reporting and data mining features for time traveling through logs
    The solution needs to include centralized management that aligns with the Greenfield network and its focus on real-time, scenario-based applications. The solution is considered legacy and DNAC has overcome it because of centralized controls that allow a complete LAN network to be moved to centralized management. CISCO has suppressed the solution with no new development because they introduced DNAC and favor it rather than modifying the solution to the changing network environment. If this new tool hadn't been introduced, the solution would be improved to include SDWAN and SDA along with its other, better features. The solution's user interface could be improved to align with the changing market that is software-defined and includes graphic interfaces.
    Read full review
    Sriman L - PeerSpot reviewer
    One of the best cloud-based wireless solutions that helps manage multiple APs from a single dashboard across multiple locations
    ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed. Sometimes, AP details, like the AP firmware and the AP hostname, are not updating properly because of a few bugs in the current version, which they might fix in the next version. Compared to the central and other cloud solutions, a couple of bugs still running on these portals need to be rectified. For ExtremeCloud IQ's next releases, I expect to get all the users and the events alerts. Also, if any AP goes down, I should be able to do some scheduled reports specific to the site because it is currently in beta. If any AP goes offline, that's an event. If you want to do the filter for a specific site event, we don't have that filter option. I expect specific site-level and category-level events and alert filters to get reports.
    Read full review

    Quotes from Members

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Pros

    "Enables oversight in order to tweak and tune."
    "The most valuable feature of Cisco Prime is the heat map."
    "The solution helps with the management and support of the enterprise network."
    "The technical support team is very good."
    "The dashboard is a valuable feature. It's very clear, and the metrics make it easy to see the current network situation."
    "Has a good wireless heatmap and search management features."
    "Cisco Prime, from a management perspective, has good reporting."
    "The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management."
    More Cisco Prime [EOL] pros
    "a true controller-less approach, where each Access Point is 100% independent from the management system."
    "The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the network, like data usage (in GB), the status of ports and AP, and other details. You can drill down on granular-level drills to gain insights into specific applications and usage patterns like application level and fee, where your data is being wasted or what your clients are doing with the Internet data, what kind of applications they are using, etc."
    "The cloud management gives us the tools and reports that we need to monitor and troubleshoot the network."
    "The few times we have needed help, Aerohive has been there for us and I am confident that If I need them they will be there again."
    "This solution's most valuable feature is its short deployment time."
    "ExtremeCloud IQ is integrated with the Ekahau tool so that you can log in to the ExtremeCloud IQ portal, upload the cloud plans, draw all the interiors, and plan the APs with the real-time AP position."
    "Integrated Firewall in every AP (with DPI inspection) is a killer feature and it is included already in the price of licence (with others, this feature is an add-on licence)."
    "The feature that I like to most is unified management in a multitenant environment, where we can manage all our customers with thousands of devices (routers, switches, VPNs, and APs)."
    More ExtremeCloud IQ pros
     

    Cons

    "The solution is not easy to configure."
    "I rate Cisco Prime seven out of 10 for affordability. All Cisco solutions are expensive."
    "We would like to see the inclusion of detailed alerts."
    "The solution has issues with real time monitoring of devices and NetFlow such as inadequate visualization for reports, sources, and destinations."
    "They could consider offering more flexible pricing options for their customers."
    "They can also improve the management of more enterprise devices."
    "Cisco Prime could improve the graphical user interface."
    "The product needs to improve its interface and reporting."
    More Cisco Prime [EOL] cons
    "We have had some mediocre to poor experiences with tech support: Conflicting information, condescending attitudes, and reluctance to work to resolve an issue."
    "Certain features only exist or work in certain versions."
    "The certification costs from suppliers are getting out of control, and it's not just Extreme. We have the same problem with Cisco and Huawei."
    "Lacks cyber asset tracking."
    "I would like to see a remote phone application for monitoring APs when on the road."
    "The licensing model could be improved."
    "Integrating the network access control solution can be complex, as it essentially combines two separate products."
    "Need port aggregation on the 2384 switches to take full advantage of ac on the APs. I understand that is on their product road map."
    More ExtremeCloud IQ cons
     

    Pricing and Cost Advice

    "I would rate the pricing of Cisco Prime a seven out of ten."
    "The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."
    "The product is expensive compared to other vendors in the market."
    "I rate the solution's pricing an eight out of ten."
    "You need to get special quotes from the company for each order."
    "If we have a license for Cisco DNA, we can use the same license for Cisco Prime."
    "The product's performance monitoring feature could be more intuitive."
    "We update the license every five years."
    More Cisco Prime [EOL] pricing and cost advice
    "Although the pricing is a bit high, I consider Aerohive to be well worth the money."
    "The pricing is so cost-effective that it leaves no room for competition with other vendors."
    "It is costly as compared to Meraki, Aruba, Juniper, and Cisco. Cloud IQ is an enterprise solution, whereas Meraki is specifically a single solution."
    "Bring the cost down."
    "It is easy for customers to use this product because they are able to interchange the license depending on their usage rather than having to buy individual licenses for each asset."
    "The price was okay."
    "I am not involved in the price, but I am sure that it is not cheap."
    "I would advise that you be sure to compare apples with apples. Many customers just look at the price per AP and licences, and compare that against other solutions. But, they do not look at the complete picture such as: TCO - how much the equipment will cost you over, say, seven years? Will the customer need to change complete infrastructure when they want to buy the newest hardware? Does support include a lifetime warranty and RMA?"
    More ExtremeCloud IQ pricing and cost advice
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    Top Industries

    By visitors reading reviews
    Computer Software Company
    16%
    Government
    14%
    Manufacturing Company
    8%
    Educational Organization
    6%
    Computer Software Company
    14%
    Educational Organization
    10%
    Comms Service Provider
    9%
    Manufacturing Company
    9%
     

    Company Size

    By reviewers
    Large Enterprise
    Midsize Enterprise
    Small Business
     

    Questions from the Community

    What do you like most about Cisco Prime?
    The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management.
    See all answers
    What needs improvement with Cisco Prime?
    The product's performance monitoring feature could be more intuitive.
    See all answers
    What is your primary use case for Cisco Prime?
    We use Cisco Prime for centralized configuration management backups and monitoring.
    See all answers
    What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
    Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
    See all answers
    What do you like most about ExtremeCloud IQ?
    The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
    See all answers
    What is your experience regarding pricing and costs for ExtremeCloud IQ?
    The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
    See all answers
     

    Comparisons

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    Compared 19% of the time
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    Compared 12% of the time
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    Aruba Airwave vs Cisco Prime [EOL]
    Compared 12% of the time
    Fortinet FortiManager vs Cisco Prime [EOL] Logo
    Fortinet FortiManager vs Cisco Prime [EOL]
    Compared 9% of the time
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    Cisco Meraki Wireless LAN vs ExtremeCloud IQ Logo
    Cisco Meraki Wireless LAN vs ExtremeCloud IQ
    Compared 15% of the time
    Ruckus Wireless vs ExtremeCloud IQ Logo
    Ruckus Wireless vs ExtremeCloud IQ
    Compared 11% of the time
    Ubiquiti Wireless vs ExtremeCloud IQ Logo
    Ubiquiti Wireless vs ExtremeCloud IQ
    Compared 11% of the time
    Cisco DNA Center vs ExtremeCloud IQ Logo
    Cisco DNA Center vs ExtremeCloud IQ
    Compared 10% of the time
    Aruba Wireless vs ExtremeCloud IQ Logo
    Aruba Wireless vs ExtremeCloud IQ
    Compared 7% of the time
    More ExtremeCloud IQ Competitors
     

    Product Reports

    Buyer's Guide
    Cisco Prime [EOL]
    May 2025
    Cisco Prime [EOL] reportDownload Cisco Prime [EOL] product report
    Buyer's Guide
    ExtremeCloud IQ
    May 2025
    ExtremeCloud IQ reportDownload ExtremeCloud IQ product report
     

    Also Known As

    Cisco Prime Infrastructure
    Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
     

    Overview

    Cisco Prime products deliver next-generation management by supporting an intuitive workflow-oriented user experience and integrated lifecycle operations across Cisco architectures, technologies, and networks.

    Cisco

    ExtremeCloud is a resilient and scalable cloud-based network management solution offered by Extreme Networks as a subscription service.

    The network is your platform of engagement for clients and staff. We have designed ExtremeCloud to provide superior user experience by empowering you and the applications that drive your business. The combination of Extreme Networks’ smart wired and wireless edges and the elasticity, resilience and scalability provided via state-of-the-art datacenters distributed strategically for worldwide availability allows you to respond to the changing needs of your business, at the speed of cloud, through a simple, multi-site aware user interface.

    Extreme
     

    Sample Customers

    Mohawk Industries, Universidad EAFIT, Halton Healthcare
    Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
    Buyer's Guide
    Network Management Applications
    May 2025
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