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Cisco Prime [EOL] vs ExtremeCloud IQ comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Prime [EOL]
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
78
Ranking in other categories
Network Management Applications (12th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (18th)
 

Featured Reviews

AR
Network Engineer at Edmonton Catholic School Board
Has an easy implementation process, but the performance monitoring feature could be more intuitive
The project implementation was easy overall. Adapting Cisco's solutions to our specific environment required effort, as their documentation only covers some network scenarios. The deployment didn't happen all at once; it was staged and controlled to ensure a smooth transition. We started with a small test environment before gradually rolling it out to all campuses. This gradual approach helped mitigate the risk of any issues arising across multiple locations simultaneously, especially on a critical day like Monday morning. We have a team of three executives working on the process. Their job roles included network specialists and a manager. It requires maintenance, which is included in the annual cost. We receive updates and support as part of the renewal process.
Wael Awni - PeerSpot reviewer
Management Board Member And Network Engineer at NewLogics
Unified licensing and AI-driven control have simplified multi-site management and boosted automation
There is a little bit of delay for the analytics in ExtremeCloud IQ, but it is acceptable. The response time in ExtremeCloud IQ is a little slow. The system response time is slow, and the updates on the system, such as the updates for the analytics or for the location-based services, are slow. For example, if I want to update the location-based solution, it takes about one minute to update my location. This is too much time. It's not an accurate location over one minute. They should enhance the response of the system part of location-based services, such as Extreme LPS or Extreme Location Essentials. This needs a huge improvement for the latency and for the updates.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Prime allows us to manage all the wireless controllers and access points."
"Cisco Prime is very good management-wise, giving you the ability to upgrade switches remotely, schedule the upgrade time, perform backups, and monitor the health of all networks."
"The customer service and support for this solution is good."
"The installation is easy."
"The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management."
"Our primary use case for this solution is Assurance; it helps us manage and monitor analytics and fix issues such as poor voice quality, with real-time alert generation for VoIP infrastructure so that, for example, if there is latency during calls, it can be immediately alerted to take immediate action before we investigate the deeper issue."
"The most valuable feature of Cisco Prime is the heat map."
"Cisco Prime is a good tool for inventory monitoring and wireless management."
"Aerohive is hands down the best wireless network provider I have used."
"I'd encourage anyone to use Aerohive products, they've been trouble free, they're timely with upgrades (including new functionality)."
"The technical support for this solution is good."
"Since we started to work with this product, we have been able to save a lot of time, money, and support costs for our customers."
"The management/monitoring system really helps a lot in managing and monitoring the WiFi environment."
"It is a scalable solution."
"The HiveManager integration with the VPN Gateway is awesome."
"The amount of time spent troubleshooting wireless issues is now non-existent so our ROI is priceless as it stands."
 

Cons

"The solution is considered legacy and DNAC has overcome it because of centralized controls that allow a complete LAN network to be moved to centralized management."
"The user interface of Cisco Prime could be more user-friendly and increase its performance."
"The solution is a bit pricey."
"The overall management capabilities of Prime need to be improved."
"I would love for Cisco Prime to show bandwidth usage and consumption, but I can't monitor bandwidth usage at a given time."
"The reporting feature of Cisco Prime should be improved."
"Maybe it could be a little cheaper."
"Cisco needs to improve Prime's monitoring tab. If any device goes down, there is a 15-second lapse before we know. It would be much better if we were alerted two or three minutes before a device is about to fail, so we can dispatch a field engineer and avoid network downtime. I would like to see a feature that allows you to access the devices directly from Prime's monitoring tab. That would make work easier for us."
"The certification costs from suppliers are getting out of control, and it's not just Extreme. We have the same problem with Cisco and Huawei."
"There can be an improvement by incorporating two-factor authentication or multi-factor authentication for security. Advanced network access control features and application control features should be added to manage applications. Many customers are interested in managing data, such as setting data quotas for individual users."
"ExtremeCloud should invest in an SD-WAN solution or integration with SD-WAN."
"Pricing could be improved. It could be lower."
"There are some minor bugs in parts of the software which can cause some issues from time to time, but it's like any other piece of software."
"The user interface and disparity of feature releases versus golden firmware. Certain features only exist or work in certain versions."
"The licensing model could be improved."
"The response time in ExtremeCloud IQ is a little slow. The system response time is slow, and the updates on the system, such as the updates for the analytics or for the location-based services, are slow."
 

Pricing and Cost Advice

"The product's performance monitoring feature could be more intuitive."
"You need to get special quotes from the company for each order."
"I would rate the pricing of Cisco Prime a seven out of ten."
"The solution is not inexpensive but is worth it for large-scale environments."
"We update the license every five years."
"The cost is quite high."
"The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."
"I would rate the solution's pricing an eight out of ten."
"I am not involved in the price, but I am sure that it is not cheap."
"It is costly as compared to Meraki, Aruba, Juniper, and Cisco. Cloud IQ is an enterprise solution, whereas Meraki is specifically a single solution."
"Start small and grow big. You can choose the basic Aerohive Connect free subscription solution and, later, if needed (in terms of functionality) you can upgrade to Aerohive Select."
"It is not the cheapest product but I think that the price is reasonable because you get a lot of support of it's needed."
"Customers need to pay a yearly licensing fee for ExtremeCloud IQ, which is a little bit expensive."
"For example, if you compare Aruba vs Aerohive, you need to check which licences from Aruba you need to match the functionality of Aerohive (usually you need at least three types of licences and a controller with redundancy). The same goes with Cisco, where you need buy additional licences for central management, firewall, spectral analysis, WIPS, PPSK, etc. Aerohive has a very simple model - one licence for all the functionalities - and you can believe that there are many. One licence makes it easy to maintain, scale, renew and you can plan your costs 10 years in advance."
"The product pricing is reasonable."
"I did a multi-year license. It was a three-year license. It compares well with others in terms of the price. It is about a hundred dollars per year on a three-year scale."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
9%
Outsourcing Company
8%
Healthcare Company
8%
Financial Services Firm
12%
Construction Company
11%
Manufacturing Company
11%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise24
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise14
Large Enterprise24
 

Questions from the Community

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What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What advice do you have for others considering ExtremeCloud IQ?
The automated provisioning and zero-touch provisioning in ExtremeCloud IQ help with the deployment of mass products. For example, when I'm going to add 200 CCTV cameras to the network and they are ...
 

Also Known As

Cisco Prime Infrastructure
Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
 

Overview

 

Sample Customers

Mohawk Industries, Universidad EAFIT, Halton Healthcare
Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
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