Cisco Prime [EOL] vs ExtremeCloud IQ comparison

"If an AP or any wireless device goes into critical mode, Cisco Prime sends an alert. That is the most helpful feature."

"The solution provides data that allows us to time travel through logs and perform remote operations or troubleshooting."

"Cisco Prime, from a management perspective, has good reporting."

"It gives you the ability to upgrade switches remotely, schedule the upgrade time, perform backups, and monitor the health of all networks."

"I have found the solution to be scalable."

"The most valuable feature of Cisco Prime is the heat map."

"The technical support team is very good."

"We use this solution to troubleshoot our wireless systems, specifically regarding signal strength."

"ExtremeCloud IQ helps with monitoring networking at low costs, acting as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs."

"The deployment made my life very easy."

"Customer Service: Our VAR/customer service is very responsive and always goes the extra mile."

"These devices have allowed our wireless network deployment to go from a 'best-effort' nicety to an 'expected' accommodation."

"Whenever I have a concern, question, or just need a refresher the helpful staff at AeroHive is there to help me. By far, the ]best relationship I have ever had with a vendor."

"Installing a campus-wide WLAN has given us more flexibility in meeting and classroom spaces, and it provides a value-added service for guests."

"ExtremeCloud IQ is a complete package with the pilot and the co-pilot feature that gives me full visibility of the network."

"I would recommend Aerohive to anyone seeking a robust cloud-based WIFI system."

"The solution needs to include centralized management that aligns with the Greenfield network and its focus on real-time, scenario-based applications."

"I would rate the scalability of Cisco Prime a six out of ten. To scale up from a hundred to a thousand devices, the platform needs to be rebuilt logically. This process might require a downtime window and may involve changing the hardware or upgrading to a larger appliance."

"The solution has issues with real time monitoring of devices and NetFlow such as inadequate visualization for reports, sources, and destinations."

"Cisco Prime could improve the notifications in the system. Having more details about what is happening would be useful, such as traffic numbers or who is connected. We can see them through the firewall controller, but it would be better if you can see them from one place."

"The reporting feature of Cisco Prime should be improved."

"Cisco Prime's initial setup is complex."

"The user interface of Cisco Prime could be more user-friendly and increase its performance."

"The overall management capabilities of Prime need to be improved."

"The PoE switches we purchased were/are very difficult to configure."

"A redesigned UI with better flow and more intuition would make configuration much easier."

"While the UI is great, it could still use some tweaks."

"Customer Service: 3 out of 5, depending on the technician you get some want to troubleshoot over email other will actually call or ask you to call them. Technical Support: 3 out of 5, majority of the issues we report they want us to factory reset which was already done and do the basic troubleshooting which I have already done."

"Bring the cost down."

"The licensing model could be improved."

"The only thing that I can think of would be for them to provide a standard out-of-the-box WiFi policy template that could work as temp default setup without having to build a functional network policy in the Hive Manager."

"Price is a little high."

"The solution is not inexpensive but is worth it for large-scale environments."

"The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."

"I rate the solution's pricing an eight out of ten."

"We update the license every five years."

"The product's performance monitoring feature could be more intuitive."

"Cisco Prime is an expensive solution."

"If we have a license for Cisco DNA, we can use the same license for Cisco Prime."

"I would rate the solution's pricing an eight out of ten."

"I did a multi-year license. It was a three-year license. It compares well with others in terms of the price. It is about a hundred dollars per year on a three-year scale."

"The pricing is so cost-effective that it leaves no room for competition with other vendors."

"Previously, ExtremeCloudIQ provided free licensing for all the basic requirements of their customers. An advanced cloud user had to purchase advanced licenses for automation and advanced country features at the enterprise level. They have restricted the licensing, allowing only up to ten units for testing, which is challenging. This limitation becomes problematic, especially in countries like Sri Lanka or other Asian countries, where customers face economic challenges and have limited budgets. The previous free option was beneficial, but it has become tougher to manage with these new changes. They should revise their pricing structure, offering the basic features free of charge for up to 50 AP. Larger entities with more than 50 APs have the budget to support them. Still, it becomes more difficult for small and medium-sized businesses with less than 50 APs to allocate a significant budget for control and management features."

"Extreme is twice as cheap compared to Cisco due to the currency exchange. Normally, I think Cisco would be a little bit more expensive, but there wouldn't be that much of a difference."

"Customers need to pay a yearly licensing fee for ExtremeCloud IQ, which is a little bit expensive."

"This solution offers annual licensing that is middle of the range in terms of cost."

"The price was okay."

"Start small and grow big. You can choose the basic Aerohive Connect free subscription solution and, later, if needed (in terms of functionality) you can upgrade to Aerohive Select."