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Cisco Prime [EOL] vs NetMaster Network Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Prime [EOL]
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
NetMaster Network Intelligence
Average Rating
8.4
Reviews Sentiment
8.8
Number of Reviews
5
Ranking in other categories
Network Management Applications (21st)
 

Featured Reviews

ZeeshanAli1 - PeerSpot reviewer
Senior Network Engineer at a healthcare company with 10,001+ employees
Robust, cost-effective, and provides good visibility, but the scalability could improve
We are extremely satisfied with the reliability and robustness of Cisco Prime Infrastructure, which we have been using for many years. Compared to newer products such as DNS centers or others, it has proven to be much more stable, which is important for large-scale operations. Stability is a primary concern for us, and we are glad that Cisco Prime Infrastructure meets our expectations in that regard. Furthermore, in regards to Legacy Plus new hardware, Cisco Prime has proven to be a reliable and adaptable solution thus far. Not only can it support older hardware, but it also has the capability to handle new features with the latest updates. If we consider new solutions such as DNS Center, we may have to sacrifice some legacy features that we still rely on. We may need to continue using these legacy features for a few more years due to various reasons such as budget constraints or the site not being a high priority. However, if we switch to a new product at this stage, we may lose a lot of the monitoring and other capabilities that we have with Cisco Prime. We have a close relationship with Cisco and understand that they are not prioritizing investments in Cisco Prime as they are encouraging customers to adopt the Cisco DNA Center. This means that we don't anticipate many new features to be added to the product in the future. While we know that we will eventually have to transition to a new solution, in the meantime, we plan to do a quick refresh of our legacy products.
it_user558525 - PeerSpot reviewer
Senior Systems Analyst at a financial services firm with 10,001+ employees
Streamlines quick and effective drill-down into the network stack for better troubleshooting
I would like to see a web-based interface that mimics the ease of doing data traces, similar to something like a Wireshark which is a Windows-based network monitoring tool. Wireshark is fast. I'm an old Windows guy, it's what I know. I think the liability of NetMaster is having to do things through the panels. It's slow to generate traces, and when you're doing a real-time troubleshooting call - when you have to wait 30 seconds for a process to spawn and fire up in order to give data back - 30 seconds is a long time when there's an issue. The user interface is probably the biggest impediment to my success with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What attracts customers to Cisco Prime is it is readily available."
"The solution helps with the management and support of the enterprise network."
"The most valuable feature of Cisco Prime is the heat map."
"In terms of reliability especially, Cisco is light years ahead."
"Cisco Prime has been around for a long time, and it keeps getting better and better."
"The solution's configuration management tool is amazing because it centralizes and pushes configurations which saves a lot of volume and effort."
"It helps us manage and monitor analytics and fix issues."
"The solution is very easy to use, and I absolutely advise using it, as long as your budget has no limits."
"The most valuable features are SNA and IP monitoring, and it has been very easy to define many thresholds, including self-defining baselines."
"Stability-wise, the whole product runs great, especially with the automation; that's where it really shines."
"The support has been excellent. It is far and away the best among the products that our team supports."
"Otherwise, I think it is one of the better network products out there."
"I consider NetMaster to be the best-of-breed for network."
 

Cons

"The product's performance monitoring feature could be more intuitive."
"Cisco Prime could improve the notifications in the system. Having more details about what is happening would be useful, such as traffic numbers or who is connected."
"The reporting feature of Cisco Prime should be improved."
"We would like to see the inclusion of detailed alerts."
"The overall management capabilities of Prime need to be improved."
"They can also improve the management of more enterprise devices."
"I would rate the scalability of Cisco Prime a six out of ten. To scale up from a hundred to a thousand devices, the platform needs to be rebuilt logically. This process might require a downtime window and may involve changing the hardware or upgrading to a larger appliance."
"Lacking in integration with a SIEM tool."
"The automation part could use improvement, but I do not do that much with it."
"I think the liability of NetMaster is having to do things through the panels."
"I would like to see new release migrations made easier."
"I would like to see a web-based UI (major effort now in progress)."
"I didn't think the SNMP function was easy to set up. That caused some problems with the address space."
 

Pricing and Cost Advice

"The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."
"We update the license every five years."
"I would rate the pricing of Cisco Prime a seven out of ten."
"Cisco Prime is an expensive solution."
"I would rate the solution's pricing an eight out of ten."
"The solution is not inexpensive but is worth it for large-scale environments."
"The cost is quite high."
"You need to get special quotes from the company for each order."
Information not available
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Top Industries

By visitors reading reviews
Government
12%
Construction Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise24
No data available
 

Also Known As

Cisco Prime Infrastructure
CA NetMaster Network Management. CA NetMaster, CA NetMaster Network Management for TCP/IP, CA NetMaster Network Management for SNA, CA NetMaster Network Management for TCP/IP
 

Overview

 

Sample Customers

Mohawk Industries, Universidad EAFIT, Halton Healthcare
Tieto
Find out what your peers are saying about Cisco, Fortinet, Hewlett Packard Enterprise and others in Network Management Applications. Updated: May 2026.
893,244 professionals have used our research since 2012.