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Cisco Prime [EOL] vs NetMaster Network Intelligence comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Prime [EOL]
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
NetMaster Network Intelligence
Average Rating
8.4
Reviews Sentiment
8.8
Number of Reviews
5
Ranking in other categories
Network Management Applications (17th)
 

Featured Reviews

AR
Network Engineer at Edmonton Catholic School Board
Has an easy implementation process, but the performance monitoring feature could be more intuitive
The project implementation was easy overall. Adapting Cisco's solutions to our specific environment required effort, as their documentation only covers some network scenarios. The deployment didn't happen all at once; it was staged and controlled to ensure a smooth transition. We started with a small test environment before gradually rolling it out to all campuses. This gradual approach helped mitigate the risk of any issues arising across multiple locations simultaneously, especially on a critical day like Monday morning. We have a team of three executives working on the process. Their job roles included network specialists and a manager. It requires maintenance, which is included in the annual cost. We receive updates and support as part of the renewal process.
it_user558525 - PeerSpot reviewer
Senior Systems Analyst at a financial services firm with 10,001+ employees
Streamlines quick and effective drill-down into the network stack for better troubleshooting
I would like to see a web-based interface that mimics the ease of doing data traces, similar to something like a Wireshark which is a Windows-based network monitoring tool. Wireshark is fast. I'm an old Windows guy, it's what I know. I think the liability of NetMaster is having to do things through the panels. It's slow to generate traces, and when you're doing a real-time troubleshooting call - when you have to wait 30 seconds for a process to spawn and fire up in order to give data back - 30 seconds is a long time when there's an issue. The user interface is probably the biggest impediment to my success with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The VLAN mapping function has been most impactful in simplifying our network management tasks."
"The solution's configuration management tool is amazing because it centralizes and pushes configurations which saves a lot of volume and effort."
"If an AP or any wireless device goes into critical mode, Cisco Prime sends an alert. That is the most helpful feature."
"The solution is very easy to use, and I absolutely advise using it, as long as your budget has no limits."
"I have found the solution to be scalable."
"The solution provides data that allows us to time travel through logs and perform remote operations or troubleshooting."
"We use the solution to control the physical service station that is part of the SCADA network. We connect and control them remotely."
"Cisco Prime is helpful as it provides us with real-time monitoring, which allows us to be proactive in our environment."
"Otherwise, I think it is one of the better network products out there."
"Stability-wise, the whole product runs great, especially with the automation; that's where it really shines."
"The most valuable features are SNA and IP monitoring, and it has been very easy to define many thresholds, including self-defining baselines."
"I consider NetMaster to be the best-of-breed for network."
"The support has been excellent. It is far and away the best among the products that our team supports."
 

Cons

"Cisco Prime could improve the notifications in the system. Having more details about what is happening would be useful, such as traffic numbers or who is connected. We can see them through the firewall controller, but it would be better if you can see them from one place."
"Cisco Prime is slow at times, we often have to restart the database to run reports or to gain access."
"The product's pricing can be cheaper."
"We would like to see the inclusion of detailed alerts."
"The solution is not easy to configure. It's not user-friendly for admins."
"The solution is a bit pricey."
"The solution is considered legacy and DNAC has overcome it because of centralized controls that allow a complete LAN network to be moved to centralized management."
"Prime is used for managing all the infrastructure and if it can be integrated with the SIEM tool it could be well managed."
"I would like to see a web-based UI (major effort now in progress)."
"I think the liability of NetMaster is having to do things through the panels."
"I would like to see new release migrations made easier."
"I didn't think the SNMP function was easy to set up. That caused some problems with the address space."
"The automation part could use improvement, but I do not do that much with it."
 

Pricing and Cost Advice

"If we have a license for Cisco DNA, we can use the same license for Cisco Prime."
"Cisco Prime is an expensive solution."
"The solution is not inexpensive but is worth it for large-scale environments."
"I would rate the solution's pricing an eight out of ten."
"The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."
"You need to get special quotes from the company for each order."
"The cost is quite high."
"I would rate the pricing of Cisco Prime a seven out of ten."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
9%
Outsourcing Company
8%
Healthcare Company
8%
Outsourcing Company
14%
Construction Company
12%
Comms Service Provider
10%
Healthcare Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise24
No data available
 

Also Known As

Cisco Prime Infrastructure
CA NetMaster Network Management. CA NetMaster, CA NetMaster Network Management for TCP/IP, CA NetMaster Network Management for SNA, CA NetMaster Network Management for TCP/IP
 

Overview

 

Sample Customers

Mohawk Industries, Universidad EAFIT, Halton Healthcare
Tieto
Find out what your peers are saying about Cisco, Fortinet, Skyline Communications and others in Network Management Applications. Updated: October 2026.
920,929 professionals have used our research since 2012.