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Cisco Prime [EOL] vs NetMaster Network Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Prime [EOL]
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
NetMaster Network Intelligence
Average Rating
8.4
Reviews Sentiment
8.8
Number of Reviews
5
Ranking in other categories
Network Management Applications (20th)
 

Featured Reviews

AR
Network Engineer at Edmonton Catholic School Board
Has an easy implementation process, but the performance monitoring feature could be more intuitive
The project implementation was easy overall. Adapting Cisco's solutions to our specific environment required effort, as their documentation only covers some network scenarios. The deployment didn't happen all at once; it was staged and controlled to ensure a smooth transition. We started with a small test environment before gradually rolling it out to all campuses. This gradual approach helped mitigate the risk of any issues arising across multiple locations simultaneously, especially on a critical day like Monday morning. We have a team of three executives working on the process. Their job roles included network specialists and a manager. It requires maintenance, which is included in the annual cost. We receive updates and support as part of the renewal process.
it_user558525 - PeerSpot reviewer
Senior Systems Analyst at a financial services firm with 10,001+ employees
Streamlines quick and effective drill-down into the network stack for better troubleshooting
I would like to see a web-based interface that mimics the ease of doing data traces, similar to something like a Wireshark which is a Windows-based network monitoring tool. Wireshark is fast. I'm an old Windows guy, it's what I know. I think the liability of NetMaster is having to do things through the panels. It's slow to generate traces, and when you're doing a real-time troubleshooting call - when you have to wait 30 seconds for a process to spawn and fire up in order to give data back - 30 seconds is a long time when there's an issue. The user interface is probably the biggest impediment to my success with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As a large organization, it is difficult to individually monitor every device. Instead, we use Cisco Prime to keep an eye on the network and services. We do not use it as a node tool, as we have other tools for network operation centers. When services go down, it can cause issues, we rely on Cisco Prime to monitor and notify us of any service disruptions. We mainly use Cisco Prime Infrastructure for configuration-level tasks."
"The installation is easy."
"What I found most beneficial from Cisco Prime is that it gives you an insight into what your network does, even when you're not actively monitoring what's going on with your network."
"Operationally, Prime is quite easy to use and I like the wireless heatmap and search management features."
"The most valuable is the assistance for network support."
"The customer service and support for this solution is good."
"The solution is very easy to use, and I absolutely advise using it, as long as your budget has no limits."
"We use Cisco Prime for network mapping and surveys."
"I consider NetMaster to be the best-of-breed for network."
"The support has been excellent. It is far and away the best among the products that our team supports."
"The most valuable features are SNA and IP monitoring, and it has been very easy to define many thresholds, including self-defining baselines."
"Stability-wise, the whole product runs great, especially with the automation; that's where it really shines."
"Otherwise, I think it is one of the better network products out there."
 

Cons

"They can also improve the management of more enterprise devices."
"Some improvements are needed, specifically in the form of more updates and enhancements."
"It should be able to monitor Palo Alto, Juniper, and Check Point products - not just Cisco solutions."
"The solution is considered legacy and DNAC has overcome it because of centralized controls that allow a complete LAN network to be moved to centralized management."
"The reporting could be simplified and the information made clearer to the user."
"The product's performance monitoring feature could be more intuitive."
"Now, the complexity has increased, so the quality of work also has taken a slight hit with respect to their TAC support especially."
"The overall management capabilities of Prime need to be improved."
"The automation part could use improvement, but I do not do that much with it."
"I didn't think the SNMP function was easy to set up. That caused some problems with the address space."
"I would like to see a web-based UI (major effort now in progress)."
"I would like to see new release migrations made easier."
"I think the liability of NetMaster is having to do things through the panels."
 

Pricing and Cost Advice

"I would rate the solution's pricing an eight out of ten."
"Cisco Prime is an expensive solution."
"The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."
"I rate the solution's pricing an eight out of ten."
"I would rate the pricing of Cisco Prime a seven out of ten."
"The solution is not inexpensive but is worth it for large-scale environments."
"The product's performance monitoring feature could be more intuitive."
"If we have a license for Cisco DNA, we can use the same license for Cisco Prime."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
13%
Government
11%
Financial Services Firm
7%
Healthcare Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise24
No data available
 

Also Known As

Cisco Prime Infrastructure
CA NetMaster Network Management. CA NetMaster, CA NetMaster Network Management for TCP/IP, CA NetMaster Network Management for SNA, CA NetMaster Network Management for TCP/IP
 

Overview

 

Sample Customers

Mohawk Industries, Universidad EAFIT, Halton Healthcare
Tieto
Find out what your peers are saying about Cisco, Fortinet, Skyline Communications and others in Network Management Applications. Updated: July 2026.
908,858 professionals have used our research since 2012.