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Cisco Prime [EOL] pros and cons

Vendor: Cisco

3.9 out of 5

35 reviews
91% willing to recommend

Cisco Prime [EOL] Pros review quotes

Senior Network Engineer at a healthcare company with 10,001+ employees

May 11, 2023

As a large organization, it is difficult to individually monitor every device. Instead, we use Cisco Prime to keep an eye on the network and services. We do not use it as a node tool, as we have other tools for network operation centers. When services go down, it can cause issues, we rely on Cisco Prime to monitor and notify us of any service disruptions. We mainly use Cisco Prime Infrastructure for configuration-level tasks.

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Associate IT Director at Diligent Global

Oct 10, 2022

Cisco Prime, from a management perspective, has good reporting.

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Syed Aathif Hussain

Principal Associate IT at Eurofins IT Delivery Center

Oct 1, 2022

The solution provides data that allows us to time travel through logs and perform remote operations or troubleshooting.

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Cisco Prime [EOL]

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Mohammed Junaid Khatib

Technical Lead at Wipro Limited

Mar 11, 2024

If an AP or any wireless device goes into critical mode, Cisco Prime sends an alert. That is the most helpful feature.

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Senior Consultant-Instructor at NterOne Corporation

Sep 13, 2022

Cisco Prime can help customers fix their Wi-Fi issues with scientific and digital data.

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reviewer1074924

Networks Lead Engineer at a mining and metals company with 1,001-5,000 employees

Apr 5, 2020

It gives you the ability to upgrade switches remotely, schedule the upgrade time, perform backups, and monitor the health of all networks.

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reviewer1309638

Wireless IT Manager at a retailer with 10,001+ employees

Oct 19, 2020

Enables oversight in order to tweak and tune.

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Senior Network Engineer at a healthcare company with 10,001+ employees

Sep 6, 2022

Cisco Prime is user-friendly, so we are comfortable using it.

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reviewer1329447

Network-Engineer at a aerospace/defense firm with 5,001-10,000 employees

Apr 8, 2021

The hardware Cisco provides is excellent. It's a well-made product.

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GU

Information Technology Analyst at Nigerian National Petroleum Corporation

Dec 13, 2022

What I found most beneficial from Cisco Prime is that it gives you an insight into what your network does, even when you're not actively monitoring what's going on with your network.

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Cisco Prime [EOL] Cons review quotes

Senior Network Engineer at a healthcare company with 10,001+ employees

May 11, 2023

I would rate the scalability of Cisco Prime a six out of ten. To scale up from a hundred to a thousand devices, the platform needs to be rebuilt logically. This process might require a downtime window and may involve changing the hardware or upgrading to a larger appliance.

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Associate IT Director at Diligent Global

Oct 10, 2022

If you look at some of the wireless site-survey tools that are available in the commercial space, Cisco should include similar solutions, which would help our on-plant engineers when they're doing a site survey.

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Syed Aathif Hussain

Principal Associate IT at Eurofins IT Delivery Center

Oct 1, 2022

The solution needs to include centralized management that aligns with the Greenfield network and its focus on real-time, scenario-based applications.

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Cisco Prime [EOL]

Free Report: Cisco Prime [EOL] Reviews and More

Learn what your peers think about Cisco Prime [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.

872,778 professionals have used our research since 2012.

Mohammed Junaid Khatib

Technical Lead at Wipro Limited

Mar 11, 2024

Cisco needs to improve Prime's monitoring tab. If any device goes down, there is a 15-second lapse before we know. It would be much better if we were alerted two or three minutes before a device is about to fail, so we can dispatch a field engineer and avoid network downtime. I would like to see a feature that allows you to access the devices directly from Prime's monitoring tab. That would make work easier for us.

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Senior Consultant-Instructor at NterOne Corporation

Sep 13, 2022

They can also improve the management of more enterprise devices.

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reviewer1074924

Networks Lead Engineer at a mining and metals company with 1,001-5,000 employees

Apr 5, 2020

If you think about a centralized monitoring system, Cisco Prime is not good because it does not support third-party vendors like Palo Alto or FortiGate.

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reviewer1309638

Wireless IT Manager at a retailer with 10,001+ employees

Oct 19, 2020

The solution can be slow at times.

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Senior Network Engineer at a healthcare company with 10,001+ employees

Sep 6, 2022

We would like to see the inclusion of detailed alerts.

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reviewer1329447

Network-Engineer at a aerospace/defense firm with 5,001-10,000 employees

Apr 8, 2021

The solution is not easy to configure.

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GU

Information Technology Analyst at Nigerian National Petroleum Corporation

Dec 13, 2022

I would love for Cisco Prime to show bandwidth usage and consumption, but I can't monitor bandwidth usage at a given time.

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Network Management Applications

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