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IBM Tivoli NetCool vs SolarWinds Network Configuration Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli NetCool
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Network Management Applications (14th)
SolarWinds Network Configur...
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Configuration Management (15th), Network Automation (4th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. IBM Tivoli NetCool is designed for Network Management Applications and holds a mindshare of 3.0%, up 1.9% compared to last year.
SolarWinds Network Configuration Manager, on the other hand, focuses on Configuration Management, holds 2.4% mindshare, up 1.3% since last year.
Network Management Applications Mindshare Distribution
ProductMindshare (%)
IBM Tivoli NetCool3.0%
Cisco DNA Center12.3%
Cisco Catalyst Center6.8%
Other77.9%
Network Management Applications
Configuration Management Mindshare Distribution
ProductMindshare (%)
SolarWinds Network Configuration Manager2.4%
Red Hat Ansible Automation Platform11.9%
Microsoft Configuration Manager8.8%
Other76.9%
Configuration Management
 

Featured Reviews

Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.
AB
MD at Thembanet
Flexibility and reliability enable effective network monitoring with integrations and compliance reporting
The flexibility and reliability of SolarWinds Network Configuration Manager are particularly valuable. It allows for a significant amount of integrations, including with collaboration platforms like Microsoft Teams and Telegram, as well as ServiceNow and Microsoft BI. The solution facilitates compliance reporting through an NCM module, effectively generating out-of-the-box reports on software vulnerabilities and outdated software versions. Additionally, the real-time change detection feature significantly reduces the time to resolve issues by allowing alerts to be tracked through to resolution. The use of templates helps in deploying configuration standards, preventing configuration errors.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Full featured - event/fault management, performance management, topology map, discovery, RCA, event enrichment, Proviso will chart data from almost any source with a variety of aggregation options."
"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"It's very easy to use."
"The tool had many built-in automation capabilities."
"The solution is very fast, there's no lag or delay between the IBM solution and the other solutions like Huawei and Nokia."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"It's very easy to use."
"It's perfect for network configuration management, and it's easy to use."
"It is a stable solution."
"The solution's view is very nice, and they have a great customized dashboard."
"Configuration refers to the specific settings and options that determine how a device or system behaves. It can include things, such as network settings, security settings, and other options that are specific to the device or system in question. One of the most valuable features of the solution was its ability to track and monitor changes to the configuration of devices on a network. This can be useful for troubleshooting and identifying potential issues. By keeping track of who made changes to the configuration and when it can be easier to determine the cause of any problems that may arise."
"NCM also helps with vulnerability assessment and remediation."
"I use it for monitoring the entire network for the company. We oversee nodes down, we oversee devices heading up to crossing the threshold for CPU usage. We oversee power so power backups on the switches, we oversee if they're down or if they're failing. We oversee any node down or any router from any vendor."
"The network performance monitoring of SolarWinds Network Configuration Manager is a vital feature"
"It's a helpful tool and I really like it."
 

Cons

"IBM's technical support takes a long time to do root cause analysis, and we have to go through several levels of help before getting a solution."
"The solution does not have any AI capabilities."
"UI is outdated, very old legacy."
"From a customer perspective, it is quite an expensive solution to initially implement and then support."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"The solution is not user-friendly."
"It was a bit expensive to purchase but the benefits outweigh all the cons by far."
"The installation could be simplified, and technical support could be faster."
"I'd like to see additional features like support for devices that don't use CLI for configuration backups, expanded inventory support for other vendors beyond Cisco, and compatibility with newer SD WAN devices. These enhancements would further improve the product's versatility and utility for users. we hope for future enhancements, especially in supporting security devices that lack CLI backup options."
"When it comes to the way of managing the network devices, SolarWinds Network Configuration Manager should provide the simplest way that devices can relate to the server. For example, when we want to get the devices on board, we go by SSH to make the SolarWinds Network Configuration Manager create the connectivity with the device. After that, we pull the configuration. It would be helpful if they could combine both so that everything will be done in one step."
"The integration with the network performance monitor wasn't complete as at the last time I used it."
"I would like to see more features in terms of wireless reporting and more historical information for client connectivity in SolarWinds Network Configuration Manager."
"The interface of solar winds could be improved."
"There are certain limitations of node-related monitoring"
"It would be great if they include a network service manager, network performance manager, or a privileged assessment in the next release."
"The solution could improve by being more secure."
 

Pricing and Cost Advice

"The price of the product is too expensive."
"Licensing fees are paid on a yearly basis."
"Customers are required to pay a licensing fee."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"The price of the solution is high compared to other solutions."
"There is a license needed to use SolarWinds Network Configuration Manager."
"You have a base license for 50 devices, and then you can add more licenses as you go."
"The pricing is good."
"I have a yearly subscription."
"Additional costs beyond the standard licensing fee are inevitable."
"With a minimal bundle, we pay about $3000 a year in licensing costs. If you have multiple devices in your network, you must buy the bundle, which is 100% identical for your infrastructure. If you have 15 devices, you need 15 licenses, for example. That's one bundle. You don't pay for anything over and above that."
"Available at a moderate price"
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
10%
Financial Services Firm
10%
Educational Organization
6%
Government
13%
Manufacturing Company
11%
Computer Software Company
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise8
 

Questions from the Community

What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
What needs improvement with IBM Tivoli NetCool?
The main challenge is its licensing model, which is very complicated.
What is your primary use case for IBM Tivoli NetCool?
NetCool is the manager of managers in the stack. It basically combines the devices of the whole network. We are the mobile network operator, so we use it to assist us in cross-domain correlations a...
What do you like most about SolarWinds Network Configuration Manager?
The configuration compliance aspect of SolarWinds Network Configuration Manager allows for easy comparison of configuration settings across branches, ensuring adherence to security guidelines and b...
What is your experience regarding pricing and costs for SolarWinds Network Configuration Manager?
The licensing costs of SolarWinds Network Configuration Manager are expensive, but considering its reliability, feature enhancements, and support, it is worthwhile.
What needs improvement with SolarWinds Network Configuration Manager?
NCM could benefit from enhanced automation capabilities — for instance, enabling workflow-based configuration automation tasks. While regex and command-line scripting are available, they require sp...
 

Also Known As

Tivoli NetCool
SolarWinds NCM
 

Overview

 

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
United Lincolnshire Hospitals, Air Rarotonga, NetSuite, Thai AirAsia, REA Group, 335th Signal Command, Agilisys, Marine Expeditionary Force
Find out what your peers are saying about IBM Tivoli NetCool vs. SolarWinds Network Configuration Manager and other solutions. Updated: April 2023.
885,376 professionals have used our research since 2012.