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IBM Tivoli NetCool vs SolarWinds Network Configuration Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli NetCool
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Network Management Applications (13th)
SolarWinds Network Configur...
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Configuration Management (14th), Network Automation (4th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. IBM Tivoli NetCool is designed for Network Management Applications and holds a mindshare of 3.1%, up 1.9% compared to last year.
SolarWinds Network Configuration Manager, on the other hand, focuses on Configuration Management, holds 2.8% mindshare, up 1.3% since last year.
Network Management Applications Mindshare Distribution
ProductMindshare (%)
IBM Tivoli NetCool3.1%
Cisco DNA Center10.6%
Cisco Catalyst Center5.8%
Other80.5%
Network Management Applications
Configuration Management Mindshare Distribution
ProductMindshare (%)
SolarWinds Network Configuration Manager2.8%
Red Hat Ansible Automation Platform10.9%
Microsoft Configuration Manager8.0%
Other78.3%
Configuration Management
 

Featured Reviews

Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.
AB
MD at Thembanet
Flexibility and reliability enable effective network monitoring with integrations and compliance reporting
The flexibility and reliability of SolarWinds Network Configuration Manager are particularly valuable. It allows for a significant amount of integrations, including with collaboration platforms like Microsoft Teams and Telegram, as well as ServiceNow and Microsoft BI. The solution facilitates compliance reporting through an NCM module, effectively generating out-of-the-box reports on software vulnerabilities and outdated software versions. Additionally, the real-time change detection feature significantly reduces the time to resolve issues by allowing alerts to be tracked through to resolution. The use of templates helps in deploying configuration standards, preventing configuration errors.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very easy to use."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"The Netcool solution is great, and it's very easy to use."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"Anything is possible with Tivoli. It's quite a robust system."
"The solution has very good integration capabilities."
"It's very easy to use."
"It improves customer satisfaction, deploy-ability, adaptability, flexibility, scalability, and reduces cost of operation."
"The feature that I really enjoy is the ability to script changes across all of your devices."
"The network performance monitoring of SolarWinds Network Configuration Manager is a vital feature"
"It is a stable solution."
"NCM pays for itself within the first 3 years of use as you do need less dedicated Cisco certified engineers fully on site once it is implemented"
"It's perfect for network configuration management. It's easy to use."
"It is pretty straightforward to set up."
"The features we find most valuable is the configuration backup automation, the configuration compliance, the security vulnerability detection and upgrading devices."
"The most valuable features the solution offers are compliance, reliability, and information about reliability."
 

Cons

"UI is outdated, very old legacy."
"I think the UI should be updated and made more presentable and eye-catching. Compared to NCE in Huawei, NSN in Nokia, the UiPath and Ubiquiti, it feels very old legacy."
"IBM's technical support takes a long time to do root cause analysis, and we have to go through several levels of help before getting a solution."
"From a customer perspective, it is quite an expensive solution to initially implement and then support."
"It was a bit expensive to purchase but the benefits outweigh all the cons by far."
"The solution is not user-friendly."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"The product is pretty costly. It's definitely not the least expensive option."
"The network flow is a problem for this solution."
"The network logs could be improved. When the error logs come across with those false positive alarms in the error logs."
"Our experience has shown that most of the problems we've had with SolarWinds NCM are related to software issues."
"It would be great if they include a network service manager, network performance manager, or privileged assessment in the next release."
"I would like to see more features in terms of wireless reporting and more historical information for client connectivity in SolarWinds Network Configuration Manager."
"The AI features do not work well."
"There are certain limitations of node-related monitoring"
"The Network Configuration Manager needs to improve the access control list compliance."
 

Pricing and Cost Advice

"Customers are required to pay a licensing fee."
"The price of the product is too expensive."
"Licensing fees are paid on a yearly basis."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"There is a license needed to use SolarWinds Network Configuration Manager."
"The price of the solution is high compared to other solutions."
"There is a license for the use of this solution and it is priced well, there is a lot of value for the money."
"Available at a moderate price"
"The pricing is good."
"You have a base license for 50 devices, and then you can add more licenses as you go."
"With a minimal bundle, we pay about $3000 a year in licensing costs. If you have multiple devices in your network, you must buy the bundle, which is 100% identical for your infrastructure. If you have 15 devices, you need 15 licenses, for example. That's one bundle. You don't pay for anything over and above that."
"We have to pay additionally for its support and maintenance."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
10%
Construction Company
6%
Government
12%
Manufacturing Company
11%
Computer Software Company
7%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise8
 

Questions from the Community

What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
What needs improvement with IBM Tivoli NetCool?
The main challenge is its licensing model, which is very complicated.
What is your primary use case for IBM Tivoli NetCool?
NetCool is the manager of managers in the stack. It basically combines the devices of the whole network. We are the mobile network operator, so we use it to assist us in cross-domain correlations a...
What is your experience regarding pricing and costs for SolarWinds Network Configuration Manager?
The licensing costs of SolarWinds Network Configuration Manager are expensive, but considering its reliability, feature enhancements, and support, it is worthwhile.
What needs improvement with SolarWinds Network Configuration Manager?
NCM could benefit from enhanced automation capabilities — for instance, enabling workflow-based configuration automation tasks. While regex and command-line scripting are available, they require sp...
What is your primary use case for SolarWinds Network Configuration Manager?
I work with SolarWinds Network Configuration Manager ( /products/solarwinds-network-configuration-manager-reviews ) as a significant part of our operations. Our primary use case involves handling c...
 

Also Known As

Tivoli NetCool
SolarWinds NCM
 

Overview

 

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
United Lincolnshire Hospitals, Air Rarotonga, NetSuite, Thai AirAsia, REA Group, 335th Signal Command, Agilisys, Marine Expeditionary Force
Find out what your peers are saying about IBM Tivoli NetCool vs. SolarWinds Network Configuration Manager and other solutions. Updated: April 2023.
887,041 professionals have used our research since 2012.