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IBM Tivoli NetCool vs SolarWinds Network Configuration Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli NetCool
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Network Management Applications (14th)
SolarWinds Network Configur...
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Configuration Management (15th), Network Automation (4th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. IBM Tivoli NetCool is designed for Network Management Applications and holds a mindshare of 3.0%, up 1.9% compared to last year.
SolarWinds Network Configuration Manager, on the other hand, focuses on Configuration Management, holds 2.4% mindshare, up 1.3% since last year.
Network Management Applications Mindshare Distribution
ProductMindshare (%)
IBM Tivoli NetCool3.0%
Cisco DNA Center12.3%
Cisco Catalyst Center6.8%
Other77.9%
Network Management Applications
Configuration Management Mindshare Distribution
ProductMindshare (%)
SolarWinds Network Configuration Manager2.4%
Red Hat Ansible Automation Platform11.9%
Microsoft Configuration Manager8.8%
Other76.9%
Configuration Management
 

Featured Reviews

Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.
AB
MD at Thembanet
Flexibility and reliability enable effective network monitoring with integrations and compliance reporting
The flexibility and reliability of SolarWinds Network Configuration Manager are particularly valuable. It allows for a significant amount of integrations, including with collaboration platforms like Microsoft Teams and Telegram, as well as ServiceNow and Microsoft BI. The solution facilitates compliance reporting through an NCM module, effectively generating out-of-the-box reports on software vulnerabilities and outdated software versions. Additionally, the real-time change detection feature significantly reduces the time to resolve issues by allowing alerts to be tracked through to resolution. The use of templates helps in deploying configuration standards, preventing configuration errors.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"NetCool has a huge database that can collect and process about one million alarms a day."
"The solution is a complete package; it has various useful elements including inventory management and incident management packaged inside it, and anything is possible with Tivoli since it is quite a robust system that offers a lot of useful integration capabilities."
"It's very easy to use."
"The Netcool solution is great, and it's very easy to use."
"The solution has very good integration capabilities."
"It's very easy to use."
"The solution is very fast, there's no lag or delay between the IBM solution and the other solutions like Huawei and Nokia."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"The feature that I really enjoy is the ability to script changes across all of your devices."
"It's perfect for network configuration management. It's easy to use."
"Compared to other vendors, like NetBrain, managing the solution is easy. They made it very user-friendly."
"It's a helpful tool and I really like it."
"SolarWinds NCM provides updates on the status of your network infrastructure. If any issues arise, such as a link failure or a device going offline, you will receive notifications and alerts. Additionally, if someone unplugs a cable, SolarWinds NCM will detect it. It also features a Topology Mapper that displays the connectivity of your network devices, giving you a visual representation of the network's structure. With SolarWinds NCM, you have a clear understanding of what's happening within your network and can generate comprehensive reports."
"Configuration refers to the specific settings and options that determine how a device or system behaves. It can include things, such as network settings, security settings, and other options that are specific to the device or system in question. One of the most valuable features of the solution was its ability to track and monitor changes to the configuration of devices on a network. This can be useful for troubleshooting and identifying potential issues. By keeping track of who made changes to the configuration and when it can be easier to determine the cause of any problems that may arise."
"We push all our configurations to the servers with ease and the logs capture almost all the transactions needed for an internal audit."
"The solution's view is very nice, and they have a great customized dashboard."
 

Cons

"The installation could be simplified, and technical support could be faster."
"The product is pretty costly. It's definitely not the least expensive option."
"It was a bit expensive to purchase but the benefits outweigh all the cons by far."
"This is another one of those suites glued together from a myriad of acquisitions and it shows once you get under the hood."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
"I think the UI should be updated and made more presentable and eye-catching. Compared to NCE in Huawei, NSN in Nokia, the UiPath and Ubiquiti, it feels very old legacy."
"The installation could be simplified, and technical support could be faster."
"The solution is not user-friendly."
"It would be great if they include a network service manager, network performance manager, or privileged assessment in the next release."
"Further improvements in automation are needed. Currently, there are limitations in performing tasks without logging into routers directly, and we expect more comprehensive device control."
"The integration with the network performance monitor wasn't complete as at the last time I used it."
"I will email them and I won't see the response for another two or three hours. I have to give them a call and it's a pain, it's a nightmare."
"The interface of solar winds could be improved."
"The network logs could be improved. When the error logs come across with those false positive alarms in the error logs."
"There is room for improvement in automation."
"I would like to see more integration tools. Something like dialysis, for example."
 

Pricing and Cost Advice

"The price of the product is too expensive."
"Customers are required to pay a licensing fee."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"Licensing fees are paid on a yearly basis."
"I have a yearly subscription."
"There is a license for the use of this solution and it is priced well, there is a lot of value for the money."
"The price of the solution is high compared to other solutions."
"In Africa, the cost is a major factor in decision-making for many companies. As a result, some companies may choose cheaper solutions, even if they are open-source, over more expensive ones, such as SolarWinds Network Configuration Manager. However, as an engineer, I believe that the functionalities and services offered by SolarWinds justify the cost. Nonetheless, many companies in Africa may still view the prices as unaffordable."
"Additional costs beyond the standard licensing fee are inevitable."
"We have to pay additionally for its support and maintenance."
"You have a base license for 50 devices, and then you can add more licenses as you go."
"With a minimal bundle, we pay about $3000 a year in licensing costs. If you have multiple devices in your network, you must buy the bundle, which is 100% identical for your infrastructure. If you have 15 devices, you need 15 licenses, for example. That's one bundle. You don't pay for anything over and above that."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
10%
Financial Services Firm
10%
Construction Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise8
 

Questions from the Community

What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
What needs improvement with IBM Tivoli NetCool?
The main challenge is its licensing model, which is very complicated.
What is your primary use case for IBM Tivoli NetCool?
NetCool is the manager of managers in the stack. It basically combines the devices of the whole network. We are the mobile network operator, so we use it to assist us in cross-domain correlations a...
What do you like most about SolarWinds Network Configuration Manager?
The configuration compliance aspect of SolarWinds Network Configuration Manager allows for easy comparison of configuration settings across branches, ensuring adherence to security guidelines and b...
What is your experience regarding pricing and costs for SolarWinds Network Configuration Manager?
The licensing costs of SolarWinds Network Configuration Manager are expensive, but considering its reliability, feature enhancements, and support, it is worthwhile.
What needs improvement with SolarWinds Network Configuration Manager?
NCM could benefit from enhanced automation capabilities — for instance, enabling workflow-based configuration automation tasks. While regex and command-line scripting are available, they require sp...
 

Also Known As

Tivoli NetCool
SolarWinds NCM
 

Overview

 

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
United Lincolnshire Hospitals, Air Rarotonga, NetSuite, Thai AirAsia, REA Group, 335th Signal Command, Agilisys, Marine Expeditionary Force
Find out what your peers are saying about IBM Tivoli NetCool vs. SolarWinds Network Configuration Manager and other solutions. Updated: April 2023.
885,376 professionals have used our research since 2012.