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IBM Tivoli NetCool vs SolarWinds Network Configuration Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli NetCool
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Network Management Applications (11th)
SolarWinds Network Configur...
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
28
Ranking in other categories
Configuration Management (13th), Network Automation (4th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. IBM Tivoli NetCool is designed for Network Management Applications and holds a mindshare of 3.5%, up 2.0% compared to last year.
SolarWinds Network Configuration Manager, on the other hand, focuses on Configuration Management, holds 3.0% mindshare, up 1.4% since last year.
Network Management Applications Mindshare Distribution
ProductMindshare (%)
IBM Tivoli NetCool3.5%
Cisco DNA Center9.4%
OpenText Network Node Manager5.5%
Other81.6%
Network Management Applications
Configuration Management Mindshare Distribution
ProductMindshare (%)
SolarWinds Network Configuration Manager3.0%
Red Hat Ansible Automation Platform10.5%
Microsoft Configuration Manager7.8%
Other78.7%
Configuration Management
 

Featured Reviews

Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.
reviewer1327239 - PeerSpot reviewer
Software Engineer at a tech vendor with 10,001+ employees
Automated configuration management has improved monitoring, backups, and policy control
I do not think there is anything I would like to improve at this point in time because SolarWinds Network Configuration Manager compares almost perfectly to what it is supposed to do. I think it is one of the best products in its category. Regarding the automation capabilities of SolarWinds Network Configuration Manager, I think that is an area they will need to explore in making it more autonomous. Discovery happens through IP address scanning, but building out automation is something they need to focus on. I absolutely believe in providing automation for SolarWinds Network Configuration Manager. It is essential to address how to deploy, discover, and remediate wherever possible. I think that is something they should already be looking at because AAFS is currently something everybody is focused on, and storage also needs to consider it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Full featured - event/fault management, performance management, topology map, discovery, RCA, event enrichment, Proviso will chart data from almost any source with a variety of aggregation options."
"The solution has very good integration capabilities."
"It improves customer satisfaction, deploy-ability, adaptability, flexibility, scalability, and reduces cost of operation."
"Support is one of the best aspects of this solution; NetCool is a good product that has good flexibility, and there are a lot of documents available online which is one of the best features of IBM Tivoli Suite."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"The tool had many built-in automation capabilities."
"The solution is a complete package; it has various useful elements including inventory management and incident management packaged inside it, and anything is possible with Tivoli since it is quite a robust system that offers a lot of useful integration capabilities."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"The tool is useful for security purposes."
"The installation is straightforward."
"I use it for monitoring the entire network for the company. We oversee nodes down, we oversee devices heading up to crossing the threshold for CPU usage. We oversee power so power backups on the switches, we oversee if they're down or if they're failing. We oversee any node down or any router from any vendor."
"Compared to other vendors, like NetBrain, managing the solution is easy; they made it very user-friendly."
"This solution has helped our organization by allowing us to store all the device configurations for the various network devices in NCM and making it easy for us to retrieve and look them over."
"NCM pays for itself within the first 3 years of use as you do need less dedicated Cisco certified engineers fully on site once it is implemented"
"It's a helpful tool and I really like it."
"It is a stable solution."
 

Cons

"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"The product is pretty costly. It's definitely not the least expensive option."
"The solution is not user-friendly."
"The solution is not user-friendly."
"The installation could be simplified, and technical support could be faster."
"It was a bit expensive to purchase but the benefits outweigh all the cons by far."
"From a customer perspective, it is quite an expensive solution to initially implement and then support."
"The solution is too expensive."
"I will email them and I won't see the response for another two or three hours. I have to give them a call and it's a pain, it's a nightmare."
"The solution could improve by being more secure."
"The network logs could be improved. When the error logs come across with those false positive alarms in the error logs."
"It would be great if they include a network service manager, network performance manager, or privileged assessment in the next release."
"When it comes to the way of managing the network devices, SolarWinds Network Configuration Manager should provide the simplest way that devices can relate to the server. For example, when we want to get the devices on board, we go by SSH to make the SolarWinds Network Configuration Manager create the connectivity with the device. After that, we pull the configuration. It would be helpful if they could combine both so that everything will be done in one step."
"The AI features do not work well."
"Regarding the automation capabilities of SolarWinds Network Configuration Manager, I think that is an area they will need to explore in making it more autonomous."
"Its look and feel can be improved. They can also put in more effort into building the THWACK community and use the information about various customer issues and requests to build the new releases."
 

Pricing and Cost Advice

"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"The price of the product is too expensive."
"Customers are required to pay a licensing fee."
"Licensing fees are paid on a yearly basis."
"There is a license needed to use SolarWinds Network Configuration Manager."
"Pricing is reasonable and competitive."
"Additional costs beyond the standard licensing fee are inevitable."
"The pricing is good."
"There is a license for the use of this solution and it is priced well, there is a lot of value for the money."
"The price of the solution is high compared to other solutions."
"Available at a moderate price"
"I have a yearly subscription."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Educational Organization
6%
Government
12%
Manufacturing Company
10%
Computer Software Company
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise9
 

Questions from the Community

What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
What needs improvement with IBM Tivoli NetCool?
The main challenge is its licensing model, which is very complicated.
What is your primary use case for IBM Tivoli NetCool?
NetCool is the manager of managers in the stack. It basically combines the devices of the whole network. We are the mobile network operator, so we use it to assist us in cross-domain correlations a...
What is your experience regarding pricing and costs for SolarWinds Network Configuration Manager?
The licensing costs of SolarWinds Network Configuration Manager are expensive, but considering its reliability, feature enhancements, and support, it is worthwhile.
What needs improvement with SolarWinds Network Configuration Manager?
NCM could benefit from enhanced automation capabilities — for instance, enabling workflow-based configuration automation tasks. While regex and command-line scripting are available, they require sp...
What is your primary use case for SolarWinds Network Configuration Manager?
I work with SolarWinds Network Configuration Manager ( /products/solarwinds-network-configuration-manager-reviews ) as a significant part of our operations. Our primary use case involves handling c...
 

Also Known As

Tivoli NetCool
SolarWinds NCM
 

Overview

 

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
United Lincolnshire Hospitals, Air Rarotonga, NetSuite, Thai AirAsia, REA Group, 335th Signal Command, Agilisys, Marine Expeditionary Force
Find out what your peers are saying about IBM Tivoli NetCool vs. SolarWinds Network Configuration Manager and other solutions. Updated: April 2023.
894,738 professionals have used our research since 2012.