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IBM Tivoli NetCool vs SolarWinds Network Configuration Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli NetCool
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Network Management Applications (13th)
SolarWinds Network Configur...
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Configuration Management (14th), Network Automation (4th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. IBM Tivoli NetCool is designed for Network Management Applications and holds a mindshare of 3.1%, up 1.9% compared to last year.
SolarWinds Network Configuration Manager, on the other hand, focuses on Configuration Management, holds 2.8% mindshare, up 1.3% since last year.
Network Management Applications Mindshare Distribution
ProductMindshare (%)
IBM Tivoli NetCool3.1%
Cisco DNA Center10.6%
Cisco Catalyst Center5.8%
Other80.5%
Network Management Applications
Configuration Management Mindshare Distribution
ProductMindshare (%)
SolarWinds Network Configuration Manager2.8%
Red Hat Ansible Automation Platform10.9%
Microsoft Configuration Manager8.0%
Other78.3%
Configuration Management
 

Featured Reviews

Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.
Yashokanth Partkunan - PeerSpot reviewer
Managed Services Engineer at Loop1 Systems
Configuration changes become more manageable with potential for enhanced automation
I work with SolarWinds Network Configuration Manager as a significant part of our operations. Our primary use case involves handling configuration changes, especially within Cisco-related products Configuration pushing, upgrade capabilities, job backup, configuration backup, and real-time…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Anything is possible with Tivoli. It's quite a robust system."
"The tool had many built-in automation capabilities."
"It improves customer satisfaction, deploy-ability, adaptability, flexibility, scalability, and reduces cost of operation."
"It's very easy to use."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"Full featured - event/fault management, performance management, topology map, discovery, RCA, event enrichment, Proviso will chart data from almost any source with a variety of aggregation options."
"The solution is a complete package; it has various useful elements including inventory management and incident management packaged inside it, and anything is possible with Tivoli since it is quite a robust system that offers a lot of useful integration capabilities."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"The network performance monitoring of SolarWinds Network Configuration Manager is a vital feature"
"Compared to other vendors, like NetBrain, managing the solution is easy. They made it very user-friendly."
"SolarWinds Network Configuration Manager improves the mean time to repair significantly, bringing measurable benefits to customers."
"The configuration compliance aspect of SolarWinds Network Configuration Manager allows for easy comparison of configuration settings across branches, ensuring adherence to security guidelines and best practices. Automation capabilities have greatly impacted workflows, enabling tasks such as configuration backups, template deployment, and firmware upgrades to be automated, thereby streamlining processes and saving time. Compliance reporting features provide valuable insights into network compliance, offering pre-built security audit reports and customizable options to meet specific requirements."
"It's perfect for network configuration management, and it's easy to use."
"The most valuable Real-time fault detection is beneficial as it enables the identification of changes made to a device's configuration through the SolarWinds Network Configuration Manager. This makes it easy to pinpoint which configurations were added or removed, potentially causing network issues. Such changes are saved in logs for future reference."
"It's a helpful tool and I really like it."
"Compared to other vendors, like NetBrain, managing the solution is easy; they made it very user-friendly."
 

Cons

"The installation could be simplified, and technical support could be faster."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"IBM's technical support takes a long time to do root cause analysis, and we have to go through several levels of help before getting a solution."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release."
"From a customer perspective, it is quite an expensive solution to initially implement and then support."
"The installation could be simplified, and technical support could be faster."
"The installation could be simplified, and technical support could be faster."
"The solution is not user-friendly."
"When it comes to the way of managing the network devices, SolarWinds Network Configuration Manager should provide the simplest way that devices can relate to the server. For example, when we want to get the devices on board, we go by SSH to make the SolarWinds Network Configuration Manager create the connectivity with the device. After that, we pull the configuration. It would be helpful if they could combine both so that everything will be done in one step."
"We do health checkups for the network devices. However, compared to NetBrain, the NCM health checkup is getting very bad."
"It would be great if they include a network service manager, network performance manager, or privileged assessment in the next release."
"There is room for improvement in automation."
"Our experience has shown that most of the problems we've had with SolarWinds NCM are related to software issues."
"It would be great if they include a network service manager, network performance manager, or a privileged assessment in the next release."
"The third-party plugins available in the solution could improve. I have received some issues with the templates."
"I would like to see more integration tools. Something like dialysis, for example."
 

Pricing and Cost Advice

"The price of the product is too expensive."
"Licensing fees are paid on a yearly basis."
"Customers are required to pay a licensing fee."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"I have a yearly subscription."
"Pricing is reasonable and competitive."
"There is a license needed to use SolarWinds Network Configuration Manager."
"Additional costs beyond the standard licensing fee are inevitable."
"In Africa, the cost is a major factor in decision-making for many companies. As a result, some companies may choose cheaper solutions, even if they are open-source, over more expensive ones, such as SolarWinds Network Configuration Manager. However, as an engineer, I believe that the functionalities and services offered by SolarWinds justify the cost. Nonetheless, many companies in Africa may still view the prices as unaffordable."
"There is a license for the use of this solution and it is priced well, there is a lot of value for the money."
"The pricing is good."
"The price of the solution is high compared to other solutions."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
10%
Construction Company
6%
Government
12%
Manufacturing Company
11%
Computer Software Company
7%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise8
 

Questions from the Community

What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
What needs improvement with IBM Tivoli NetCool?
The main challenge is its licensing model, which is very complicated.
What is your primary use case for IBM Tivoli NetCool?
NetCool is the manager of managers in the stack. It basically combines the devices of the whole network. We are the mobile network operator, so we use it to assist us in cross-domain correlations a...
What is your experience regarding pricing and costs for SolarWinds Network Configuration Manager?
The licensing costs of SolarWinds Network Configuration Manager are expensive, but considering its reliability, feature enhancements, and support, it is worthwhile.
What needs improvement with SolarWinds Network Configuration Manager?
NCM could benefit from enhanced automation capabilities — for instance, enabling workflow-based configuration automation tasks. While regex and command-line scripting are available, they require sp...
What is your primary use case for SolarWinds Network Configuration Manager?
I work with SolarWinds Network Configuration Manager ( /products/solarwinds-network-configuration-manager-reviews ) as a significant part of our operations. Our primary use case involves handling c...
 

Also Known As

Tivoli NetCool
SolarWinds NCM
 

Overview

 

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
United Lincolnshire Hospitals, Air Rarotonga, NetSuite, Thai AirAsia, REA Group, 335th Signal Command, Agilisys, Marine Expeditionary Force
Find out what your peers are saying about IBM Tivoli NetCool vs. SolarWinds Network Configuration Manager and other solutions. Updated: April 2023.
886,906 professionals have used our research since 2012.