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IBM Tivoli NetCool vs SolarWinds Network Configuration Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli NetCool
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Network Management Applications (13th)
SolarWinds Network Configur...
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Configuration Management (14th), Network Automation (6th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. IBM Tivoli NetCool is designed for Network Management Applications and holds a mindshare of 2.2%, up 1.1% compared to last year.
SolarWinds Network Configuration Manager, on the other hand, focuses on Configuration Management, holds 1.5% mindshare, up 1.1% since last year.
Network Management Applications
Configuration Management
 

Featured Reviews

Petar Ganev - PeerSpot reviewer
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.
RajeshB - PeerSpot reviewer
Offers additional functionality, including warranty management
Setting up a solution involves configuring a server and a web console, which is straightforward. Network team coordination is necessary when applying it to devices. This involves creating device connection profiles and ensuring SNMP is enabled. Initially, there were challenges involved in this process, but once the setup was complete, operations proceeded smoothly. All network devices are automatically added to NPM during auto-discovery in SolarWinds Network Performance Monitor, including Network Configuration Manager features. Once configuration profile credentials are established in NCM, they are automatically deployed to all network devices. The solution is easy to use and deploy, although initial setup may require coordination and overcoming challenges.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"NetCool has a huge database that can collect and process about one million alarms a day."
"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."
"The tool had many built-in automation capabilities."
"It's very easy to use."
"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."
"It's very easy to use."
"The scanning features have proven to be highly valuable, particularly due to the comprehensive information they provide."
"I use it for monitoring the entire network for the company. We oversee nodes down, we oversee devices heading up to crossing the threshold for CPU usage. We oversee power so power backups on the switches, we oversee if they're down or if they're failing. We oversee any node down or any router from any vendor."
"Compared to other vendors, like NetBrain, managing the solution is easy. They made it very user-friendly."
"It allows us to manage backups in big companies. It is also useful in managing the configuration changes."
"The solution's view is very nice, and they have a great customized dashboard."
"The feature that I really enjoy is the ability to script changes across all of your devices."
"The configuration compliance aspect of SolarWinds Network Configuration Manager allows for easy comparison of configuration settings across branches, ensuring adherence to security guidelines and best practices. Automation capabilities have greatly impacted workflows, enabling tasks such as configuration backups, template deployment, and firmware upgrades to be automated, thereby streamlining processes and saving time. Compliance reporting features provide valuable insights into network compliance, offering pre-built security audit reports and customizable options to meet specific requirements."
"The most valuable features the solution offers are compliance, reliability, and information about reliability."
 

Cons

"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"The solution is too expensive."
"The solution is not user-friendly."
"The installation could be simplified, and technical support could be faster."
"The installation could be simplified, and technical support could be faster."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"Its customer service response could be faster."
"We want to be able to store it in a data warehouse format and integrate it with Google single sign-on."
"I would like to see more integration tools. Something like dialysis, for example."
"Improvements are needed in the automatic network mapping function."
"It would be great if they include a network service manager, network performance manager, or a privileged assessment in the next release."
"For each device, when you open the network performance monitor, it will give you all of the information about the device, but many of the natural configuration management features are not on that page."
"The interface of solar winds could be improved."
"The AI features do not work well."
 

Pricing and Cost Advice

"Customers are required to pay a licensing fee."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"The price of the product is too expensive."
"Licensing fees are paid on a yearly basis."
"There is a license for the use of this solution and it is priced well, there is a lot of value for the money."
"We have to pay additionally for its support and maintenance."
"With a minimal bundle, we pay about $3000 a year in licensing costs. If you have multiple devices in your network, you must buy the bundle, which is 100% identical for your infrastructure. If you have 15 devices, you need 15 licenses, for example. That's one bundle. You don't pay for anything over and above that."
"Additional costs beyond the standard licensing fee are inevitable."
"There is a license needed to use SolarWinds Network Configuration Manager."
"Available at a moderate price"
"The price of the solution is high compared to other solutions."
"The pricing is good."
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Top Industries

By visitors reading reviews
Computer Software Company
30%
Financial Services Firm
9%
Manufacturing Company
9%
Educational Organization
6%
Government
13%
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
What do you like most about IBM Tivoli NetCool?
The tool had many built-in automation capabilities.
What needs improvement with IBM Tivoli NetCool?
The main challenge is its licensing model, which is very complicated.
What do you like most about SolarWinds Network Configuration Manager?
The configuration compliance aspect of SolarWinds Network Configuration Manager allows for easy comparison of configuration settings across branches, ensuring adherence to security guidelines and b...
What is your experience regarding pricing and costs for SolarWinds Network Configuration Manager?
The licensing costs of SolarWinds Network Configuration Manager are expensive, but considering its reliability, feature enhancements, and support, it is worthwhile.
What needs improvement with SolarWinds Network Configuration Manager?
Further improvements in automation are needed. Currently, there are limitations in performing tasks without logging into routers directly, and we expect more comprehensive device control.
 

Also Known As

Tivoli NetCool
SolarWinds NCM
 

Overview

 

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
United Lincolnshire Hospitals, Air Rarotonga, NetSuite, Thai AirAsia, REA Group, 335th Signal Command, Agilisys, Marine Expeditionary Force
Find out what your peers are saying about IBM Tivoli NetCool vs. SolarWinds Network Configuration Manager and other solutions. Updated: April 2023.
860,825 professionals have used our research since 2012.