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IBM Tivoli NetCool vs SolarWinds Network Configuration Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli NetCool
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Network Management Applications (13th)
SolarWinds Network Configur...
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Configuration Management (14th), Network Automation (4th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. IBM Tivoli NetCool is designed for Network Management Applications and holds a mindshare of 3.1%, up 1.9% compared to last year.
SolarWinds Network Configuration Manager, on the other hand, focuses on Configuration Management, holds 2.8% mindshare, up 1.3% since last year.
Network Management Applications Mindshare Distribution
ProductMindshare (%)
IBM Tivoli NetCool3.1%
Cisco DNA Center10.6%
Cisco Catalyst Center5.8%
Other80.5%
Network Management Applications
Configuration Management Mindshare Distribution
ProductMindshare (%)
SolarWinds Network Configuration Manager2.8%
Red Hat Ansible Automation Platform10.9%
Microsoft Configuration Manager8.0%
Other78.3%
Configuration Management
 

Featured Reviews

Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.
AB
MD at Thembanet
Flexibility and reliability enable effective network monitoring with integrations and compliance reporting
The flexibility and reliability of SolarWinds Network Configuration Manager are particularly valuable. It allows for a significant amount of integrations, including with collaboration platforms like Microsoft Teams and Telegram, as well as ServiceNow and Microsoft BI. The solution facilitates compliance reporting through an NCM module, effectively generating out-of-the-box reports on software vulnerabilities and outdated software versions. Additionally, the real-time change detection feature significantly reduces the time to resolve issues by allowing alerts to be tracked through to resolution. The use of templates helps in deploying configuration standards, preventing configuration errors.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very fast, there's no lag or delay between the IBM solution and the other solutions like Huawei and Nokia."
"NetCool has a huge database that can collect and process about one million alarms a day."
"Support is one of the best aspects of this solution; NetCool is a good product that has good flexibility, and there are a lot of documents available online which is one of the best features of IBM Tivoli Suite."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"It's very easy to use."
"The solution is a complete package; it has various useful elements including inventory management and incident management packaged inside it, and anything is possible with Tivoli since it is quite a robust system that offers a lot of useful integration capabilities."
"Anything is possible with Tivoli. It's quite a robust system."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"The network performance monitoring of SolarWinds Network Configuration Manager is a vital feature"
"It allows us to manage backups in big companies. It is also useful in managing the configuration changes."
"Compared to other vendors, like NetBrain, managing the solution is easy. They made it very user-friendly."
"SolarWinds Network Configuration Manager can be used for backing up network device configuration, which helps you be more secure because when you have a system failure, you can get the information back."
"The installation is straightforward."
"This solution has helped our organization by allowing us to store all the device configurations for the various network devices in NCM and making it easy for us to retrieve and look them over."
"The solution's view is very nice, and they have a great customized dashboard."
"Compared to other vendors, like NetBrain, managing the solution is easy; they made it very user-friendly."
 

Cons

"I think the UI should be updated and made more presentable and eye-catching. Compared to NCE in Huawei, NSN in Nokia, the UiPath and Ubiquiti, it feels very old legacy."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release."
"The solution is too expensive."
"The product is pretty costly. It's definitely not the least expensive option."
"The solution is not user-friendly."
"The installation could be simplified, and technical support could be faster."
"It was a bit expensive to purchase but the benefits outweigh all the cons by far."
"We do health checkups for the network devices. However, compared to NetBrain, the NCM health checkup is getting very bad."
"We had issues with the FailOver Engine module installation, due to the resources of each SolarWinds server."
"The third-party plugins available in the solution could improve. I have received some issues with the templates."
"Its customer service response could be faster."
"The integration with the network performance monitor wasn't complete as at the last time I used it."
"The Network Configuration Manager needs to improve the access control list compliance."
"I'd like to see additional features like support for devices that don't use CLI for configuration backups, expanded inventory support for other vendors beyond Cisco, and compatibility with newer SD WAN devices. These enhancements would further improve the product's versatility and utility for users. we hope for future enhancements, especially in supporting security devices that lack CLI backup options."
"When we run the SolarWinds NCM jobs at the cellular line, it runs in the morning. They're just not finishing. We're getting false processing."
 

Pricing and Cost Advice

"Customers are required to pay a licensing fee."
"Licensing fees are paid on a yearly basis."
"The price of the product is too expensive."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"In Africa, the cost is a major factor in decision-making for many companies. As a result, some companies may choose cheaper solutions, even if they are open-source, over more expensive ones, such as SolarWinds Network Configuration Manager. However, as an engineer, I believe that the functionalities and services offered by SolarWinds justify the cost. Nonetheless, many companies in Africa may still view the prices as unaffordable."
"We have to pay additionally for its support and maintenance."
"There is a license for the use of this solution and it is priced well, there is a lot of value for the money."
"Pricing is reasonable and competitive."
"The pricing is good."
"The price of the solution is high compared to other solutions."
"With a minimal bundle, we pay about $3000 a year in licensing costs. If you have multiple devices in your network, you must buy the bundle, which is 100% identical for your infrastructure. If you have 15 devices, you need 15 licenses, for example. That's one bundle. You don't pay for anything over and above that."
"You have a base license for 50 devices, and then you can add more licenses as you go."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
10%
Construction Company
6%
Government
12%
Manufacturing Company
11%
Computer Software Company
7%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise8
 

Questions from the Community

What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
What needs improvement with IBM Tivoli NetCool?
The main challenge is its licensing model, which is very complicated.
What is your primary use case for IBM Tivoli NetCool?
NetCool is the manager of managers in the stack. It basically combines the devices of the whole network. We are the mobile network operator, so we use it to assist us in cross-domain correlations a...
What is your experience regarding pricing and costs for SolarWinds Network Configuration Manager?
The licensing costs of SolarWinds Network Configuration Manager are expensive, but considering its reliability, feature enhancements, and support, it is worthwhile.
What needs improvement with SolarWinds Network Configuration Manager?
NCM could benefit from enhanced automation capabilities — for instance, enabling workflow-based configuration automation tasks. While regex and command-line scripting are available, they require sp...
What is your primary use case for SolarWinds Network Configuration Manager?
I work with SolarWinds Network Configuration Manager ( /products/solarwinds-network-configuration-manager-reviews ) as a significant part of our operations. Our primary use case involves handling c...
 

Also Known As

Tivoli NetCool
SolarWinds NCM
 

Overview

 

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
United Lincolnshire Hospitals, Air Rarotonga, NetSuite, Thai AirAsia, REA Group, 335th Signal Command, Agilisys, Marine Expeditionary Force
Find out what your peers are saying about IBM Tivoli NetCool vs. SolarWinds Network Configuration Manager and other solutions. Updated: April 2023.
887,041 professionals have used our research since 2012.