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HPE Intelligent Management Center vs IBM Tivoli NetCool comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HPE Intelligent Management ...
Ranking in Network Management Applications
9th
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
IBM Tivoli NetCool
Ranking in Network Management Applications
14th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Network Management Applications category, the mindshare of HPE Intelligent Management Center is 3.8%, down from 5.2% compared to the previous year. The mindshare of IBM Tivoli NetCool is 3.9%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Management Applications Mindshare Distribution
ProductMindshare (%)
HPE Intelligent Management Center3.8%
IBM Tivoli NetCool3.9%
Other92.3%
Network Management Applications
 

Featured Reviews

Muhammad_Faisal - PeerSpot reviewer
Manager ITSM at Lucky Cement Limited
Achieve seamless network and link monitoring with comprehensive device management
The most valuable function is that the IMC takes an entire backup of my network devices, and I can also redeploy them. The really beneficial feature is the link monitoring. I had checked Check Point's product, however, my requirements are better fulfilled by IMC. The main feature is that IMC automatically configures the device for my use. I have over 200 features in my network, and IMC manages the complete environment. Automation is good, but I mainly use it for monitoring. I am too satisfied with this product.
Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the notable advantages is its ability to provide quick responses, especially in critical situations."
"We chose HPE for its interoperability with non-Cisco equipment, interoperability with non HP equipment, and customizable, and a deep feature set that Cisco Prime just didn't have because it's focused on Cisco stuff only."
"The most useful feature is infrastructure monitoring including switches and servers."
"The most valuable feature is the interface and its ease of use."
"It's a very complete product with a lot of functionality."
"The most valuable function is that the IMC takes an entire backup of my network devices, and I can also redeploy them."
"This is far and away the best tool of this type I have ever used."
"It improves customer satisfaction, deploy-ability, adaptability, flexibility, scalability, and reduces cost of operation."
"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."
"The solution is very fast, there's no lag or delay between the IBM solution and the other solutions like Huawei and Nokia."
"The Netcool solution is great, and it's very easy to use."
"It's very easy to use."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."
 

Cons

"One notable deficiency is the lack of online support for the product."
"It's horrible. 90% of the time we're figuring out the solution ourselves."
"The integration with other network devices needs improvement."
"Technical support is the one area where I have to rate HPE fairly poorly; when we have encountered issues, particularly around inconsistencies in the topology views, getting them fixed can be a cumbersome process."
"I would like to see additional modules included."
"I face the issue with the integration with links on Fortinet Firewall."
"HPE Intelligent Management Center is a bit slow."
"The installation could be simplified, and technical support could be faster."
"UI is outdated, very old legacy."
"It was a bit expensive to purchase but the benefits outweigh all the cons by far."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"The solution does not have any AI capabilities."
"The solution is not user-friendly."
"The product is pretty costly. It's definitely not the least expensive option."
"IBM's technical support takes a long time to do root cause analysis, and we have to go through several levels of help before getting a solution."
 

Pricing and Cost Advice

"The price of this solution is not at all cheap, but it's reasonable compared to SolarWinds."
"There are licensing costs and they are quite expensive."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"Licensing fees are paid on a yearly basis."
"Customers are required to pay a licensing fee."
"The price of the product is too expensive."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Manufacturing Company
11%
Computer Software Company
9%
University
8%
Outsourcing Company
15%
Financial Services Firm
13%
Comms Service Provider
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What needs improvement with HPE Intelligent Management Center?
I face the issue with the integration with links on Fortinet Firewall. This will be sorted out with the help of IMC, and now I have a modem dialing as per my needs.
What is your primary use case for HPE Intelligent Management Center?
I am using this solution for network monitoring, links monitoring, and complete monitoring of my infrastructure. I also deploy FortiVAF, FortiAnalyzer, and FortiManager as part of a complete securi...
What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
 

Also Known As

HPE IMC
Tivoli NetCool
 

Overview

 

Sample Customers

Information Not Available
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Find out what your peers are saying about HPE Intelligent Management Center vs. IBM Tivoli NetCool and other solutions. Updated: November 2026.
920,939 professionals have used our research since 2012.