Please share with the community what you think needs improvement with Cisco Prime.
What are its weaknesses? What would you like to see changed in a future version?
We tried here to use it as a bigger monitoring tool. However, the problem is that a lot of new products from Cisco are not supported by Prime anymore. The solution is not easy to configure. It's not user-friendly for admins. It's quite a complex solution. The strategy from Cisco doesn't seem to be well defined. We need to figure out how to properly integrate everything together, and right now, that's not exactly clear.
When compared to DNA, I think DNA has a lot of improvements over Cisco Prime. I think going forward, it's best to move towards Cisco DNA instead of trying to improve Prime. The overall management capabilities of Prime need to be improved. With Cisco DNA, you get total visibility of your environment. Not only can you manage the uptime, but you can also apply recommendations. Cisco Prime doesn't allow you to do this.
Cisco is currently moving to DNA Center which has a lot of extra features we're looking forward to using. I think many of the gaps currently in Cisco Prime will be implemented in DNA Center. For now, because there are more and more devices in enterprise organizations that are wireless, it's the platform that's depended on. Cisco Prime is slow at times, we often have to restart the database to run reports or to gain access. We have it deployed on a VM, and that was a mistake, because when you put it on VM, the resources and management don't function well. The good still outweighs the bad, but when we have these ongoing problems, performance is not ideal. For additional features, I'd like to see support for Ekahau Site Survey maps. Some competing companies allow you to import that together with its AP attributes, so you can perform your predictive, or post site surveys and incorporate them into their management system. It ensures you don't have to start from scratch and then import a new map and new APs with all of the attributes. Having some level of ability to work with either AirMagnet or Ekahau, the two top wireless analysis tools on the market, is where you can gain great benefit for supporting large deployments.
I can't really come up with anything that needs improvement in the solution, the technical team might be able to comment on that. If my understanding is correct, Cisco doesn't have a SIEM tool. Prime is used for managing all the infrastructure and if it can be integrated with the SIEM tool it could be well managed. That's my personal opinion.
The NetFlow is very limited, which is a disadvantage to this product. NetFlow is a very important tool that gives you a lot of information about what is happening for each device, including all of the hosts that are connected and what they are doing. For example, it will tell you if devices are accessing an on-premises application and you can use that information to help build usage statistics. With Cisco Prime, it is not reporting all of the Cisco devices. In particular, some of the access point devices are missing. NetFlow is about network visibility, so it should definitely not be limited to Cisco products. If you think about a centralized monitoring system, Cisco Prime is not good because it does not support third-party vendors like Palo Alto or FortiGate.
We all know it's really hard to get good pricing and cost information.
Please share what you can so you can help your peers.