

CA Unified Communications Monitor and Moogsoft are competing in IT monitoring and incident management. Moogsoft has the upper hand due to its advanced AI-driven features, which justify its pricing.
Features: CA Unified Communications Monitor focuses on communication traffic analysis, seamless integration, and comprehensive monitoring capabilities. Moogsoft enhances operational efficiency with AI-driven problem detection, proactive incident management, and automated resolution features.
Ease of Deployment and Customer Service: Moogsoft offers a cloud-based deployment model providing flexibility and scalability, with a reputation for quick response and comprehensive customer support. CA Unified Communications Monitor requires a more traditional setup with a potentially longer initial setup time, but it maintains strong customer service support.
Pricing and ROI: CA Unified Communications Monitor is more favorable in terms of upfront costs and is cost-effective in the long term, providing strong ROI in communication monitoring. Moogsoft may have higher initial costs due to advanced features but offers significant ROI through reduced downtime and operational efficiency improvements.
| Product | Market Share (%) |
|---|---|
| Moogsoft | 0.7% |
| CA Unified Communications Monitor | 0.5% |
| Other | 98.8% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 4 |
| Large Enterprise | 12 |
CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.
Moogsoft is an AI-based solution that ensures continuous availability and prevents downtime by utilizing machine learning and advanced correlation on your organization’s stack. Moogsoft detects incidents before they can escalate, notifies the proper response teams, and applies machine learning in order to understand patterns to help prevent similar issues in the future.
Moogsoft sits on top of an organization’s production stack and extends across automation, service management, log indexing, and notification tools. Algorithmic Noise Reduction automatically reduces event volumes to unique alerts without relying on rules, filters, or models. This enables teams to analyze all monitoring ecosystem events with no noise and no blind spots.
With Moogsoft extensive integration options, users can aggregate all their observable data into a single location and create automated workflows to detect and remediate incidents in third-party systems, ensuring their system remains unharmed. Moogsoft’s anomaly detection tools detect incidents as they emerge, allowing security teams to respond swiftly before they impact customers.
Teams can easily set up their own integrations using Moogsoft’s REST API and webhook. The solution provides guidance for each step, allowing users to import data from whatever tool they need with just a few mouse clicks.
Some of Moogsoft’s top features and benefits include:
Reviews from Real Users
Moogsoft stands out among its competitors for a number of reasons. A few major ones are its monitoring tools, its user-friendly interface, and its strong AI capabilities.
Vivek S., an O&M Lead at a communications service provider, writes, “The most valuable feature is the monitoring manager. Different components and different monitoring tools integrate with and send data to Moogsoft.
This is a user-friendly solution. It is very easy and very comfortable to use, with everything available on a single screen.
The AI component allows you to check previous cases and diagnose problems easily. It will show you what happened last time the same event occurred.”
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.