CA Unified Communications Monitor and ControlUp are competing platforms in IT infrastructure monitoring and analysis. ControlUp is often favored for its comprehensive features and robust analytics, while CA Unified Communications Monitor is preferred for pricing and reliable support.
Features: CA Unified Communications Monitor focuses on real-time communication data monitoring, insights into VoIP and video performance, and advanced traffic analysis. ControlUp offers extensive environment visibility, real-time data analytics, and proactive troubleshooting. The key difference is ControlUp's deeper insight into the overall IT environment.
Room for Improvement: CA Unified Communications Monitor could benefit from enhanced analytics features, better integration with third-party tools, and increased scalability. ControlUp may improve its user interface for easier navigation, expand customization options, and optimize resource usage to further increase efficiency.
Ease of Deployment and Customer Service: CA Unified Communications Monitor is recognized for a seamless deployment process and dependable customer service minimizing disruption. ControlUp also offers a straightforward deployment process with commendable customer support and an advantage in faster adaptability and integration into existing systems.
Pricing and ROI: CA Unified Communications Monitor is seen as a cost-effective solution with a positive ROI, ideal for budget-conscious companies. ControlUp, while requiring a higher initial investment, delivers significant ROI over time due to its advanced features, appealing to businesses focusing on comprehensive analytics.
| Product | Mindshare (%) |
|---|---|
| ControlUp | 0.8% |
| CA Unified Communications Monitor | 0.6% |
| Other | 98.6% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 2 |
| Large Enterprise | 8 |
CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.
ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.
The ControlUp platform supports:
ControlUp Features
ControlUp has many valuable key features. Some of the most useful ones include:
ControlUp Benefits
There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.
A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”
A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”
A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
