No more typing reviews! Try our Samantha, our new voice AI agent.

CA Unified Communications Monitor vs ControlUp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in IT Infrastructure Monitoring
60th
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (3rd), Network Monitoring Software (89th)
ControlUp
Ranking in IT Infrastructure Monitoring
21st
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
13
Ranking in other categories
Digital Experience Monitoring (DEM) (5th)
 

Mindshare comparison

As of May 2026, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.6%, up from 0.1% compared to the previous year. The mindshare of ControlUp is 0.8%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
ControlUp0.8%
CA Unified Communications Monitor0.6%
Other98.6%
IT Infrastructure Monitoring
 

Featured Reviews

reviewer1605927 - PeerSpot reviewer
Sr.Solutions Engineer | Project Manager at a tech services company with 11-50 employees
Meets the needs of the customer but all of the features need improvement
I do not choose the solution. The client does. I am an implementer. We are systems integrators. It is worth mentioning that the solution should be easy to install and offer the user exhibition capabilities. Also, a data sheet should be used to gather information about the product, to facilitate easy and simple implementation. I rate CA Unified Communications Monitor as a five out of ten.
reviewer2717526 - PeerSpot reviewer
Senior Systems Administrator at a tech vendor with 10,001+ employees
Delivers comprehensive and customizable system management with increased efficiency
The best features I have found are that it is very customizable, which would be number one, and very extensible through the use of scripts and triggers. The visual look of the interface is very easy to understand what is happening and somewhat why it's happening. It may sound facetious, but it really is everything about it. Everything works exactly the way it's meant to, a dream come true for anyone who's administering systems because it gives you all the information that you want and all the actions you want to take, all in one place. The benefits I have seen from using it so far include the ability to know in advance and take actions based on the information the tool gives you.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"We use the solution to meet the needs of the customer."
"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."
"The script-based actions have allowed us to extend the core reporting capabilities."
"ControlUp has improved our organization by giving us full visibility into our systems, so we know what's running, where it's running, what it's doing, and the load on the system."
"In terms of the public cloud, ControlUp's features make us feel very secure."
"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."
"It has a great career time monitoring tool."
"I would recommend this product because it is straightforward to use and stable."
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."
 

Cons

"All the features and functions of the solution can be improved."
"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved, specifically the user experience."
"The solution should have automatic baseline detection."
"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best."
"ControlUp doesn't allow us to monitor the network infrastructure, so we are obliged to acquire another solution that allows us to monitor the network."
"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."
"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."
"Most reports give information about the top 100 devices, but not all of the devices."
"It is expensive. It is very expensive. I was working in a bank, and even in the bank, which was quite healthy, the ControlUp budget was something we had to defend very harshly."
"The on-premises version has limited scalability as challenges occur because the console takes a lot of computer power."
"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."
 

Pricing and Cost Advice

Information not available
"We are satisfied with the price compared to other solutions."
"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."
"Based on my experience, ControlUp is not that expensive."
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
894,738 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Healthcare Company
10%
Computer Software Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise8
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ControlUp Real-time?
It is expensive. It is very expensive. I was working in a bank, and even in the bank, which was quite healthy, the ControlUp budget was something we had to defend very harshly.
What is your primary use case for ControlUp Real-time?
I was taking care of a Citrix infrastructure, and as ControlUp is the best monitoring tool for those environments, I was also using ControlUp to monitor those environments.
 

Also Known As

CA UC Monitor
No data available
 

Overview

 

Sample Customers

BBVA Compass
B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
Find out what your peers are saying about CA Unified Communications Monitor vs. ControlUp and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.