


Find out what your peers are saying about Microsoft, Google, Dropbox and others in Content Collaboration Platforms.
ROI may be very short if you use OpenText Content Management system effectively.
For Microsoft OneDrive for Business, I would rate the support a nine.
I have not dealt with Microsoft support related to Microsoft OneDrive for Business, but I would rate their customer service in the range of seven or eight at least.
The staff lacks adequate knowledge.
In prior years, support was really great; opening a ticket resulted in fast responses and proactive problem-solving.
I am uncertain about its effectiveness at an enterprise level, where SharePoint might be preferred.
The solution is scalable.
Microsoft has provided the extended version of SharePoint alongside Microsoft OneDrive for Business.
It should be increased for the free version users, making it more reachable to many people.
There is not enough documentation about scaling, which makes it difficult to enhance or modify environments without significant effort.
Box was very stable and did not have any latency issues.
On a scale from one to ten, it rates as a nine in stability.
As a certified Microsoft product, it maintains high security standards.
I would rate the stability of Microsoft OneDrive for Business an eight out of ten as it has improved significantly since I started using it from the very initial days of Skydrive.
The product is quite stable if it is well-managed.
To open and see who is accessing the document now and see my movements across the document or the file we are sharing together.
Collaborative editing was challenging if multiple people were in a document at once.
I have experience with multiple version controls, including Git, TFS (Team Foundation Server), and GitHub.
Microsoft OneDrive for Business currently lacks AI integration for management and collaboration, which is an area of interest for me.
The expectation from the customer versus the product explanation needs alignment.
Another important aspect is the improvement of the artificial intelligence already embedded in OpenText Content Management solution.
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us.
If you compare it to an archiving solution and you are using content management only for archiving, the cost of the license may seem too high, as you are paying for a license that not only includes archiving but also controls the full life cycle of information, connects with SAP and Salesforce, features a native connection with Office 365, and supports parallel editing.
The cost is a significant factor that may deter medium-sized businesses from using OpenText extended ECM.
Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint.
I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results.
Sometimes when we work on PowerPoint or large Word documents, there is a chance that the document gets rolled back to a previous version, and you lose your work.
If I have a local machine and lose information, when synchronized, I have my information available around the world.
I appreciate the feature in SharePoint where it's difficult to permanently delete a file, as you can always recover files very easily.
The seamless integration between SAP and OpenText offers a 360-degree view of documents, facilitating a full-text search capability.
OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application.
| Product | Mindshare (%) |
|---|---|
| Microsoft OneDrive for Business | 6.8% |
| Box | 7.2% |
| OpenText Content Management | 2.8% |
| Other | 83.2% |


| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 9 |
| Large Enterprise | 27 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 9 |
| Large Enterprise | 15 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 4 |
| Large Enterprise | 11 |
Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 62,000 businesses, including 59% of the Fortune 500, trust Box to manage content in the cloud.
The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities.
By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies.
Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.
Microsoft OneDrive for Business integrates with Microsoft applications, offering cloud editing, automatic saves, and extensive collaboration tools. It provides substantial storage, allowing users to sync folders, manage version history, and access files globally.
A cloud-based storage service, Microsoft OneDrive for Business enhances productivity through seamless Microsoft applications integration. It enables users to edit documents online, sync specific folders, and maintain extensive version histories. The platform supports file sharing and collaboration with substantial storage capabilities, ensuring data accessibility from anywhere. Its user-friendly interface allows for easy file organization and sharing while prioritizing security through advanced features. Though it excels in connectivity, bandwidth usage and file syncing issues sometimes occur, especially with large files. Room for improvement includes more intuitive interfaces, enhanced multimedia handling, and strengthened customer support during transitions.
What are the important features of Microsoft OneDrive for Business?Businesses across industries deploy Microsoft OneDrive for Business for secure file sharing and team collaboration. With the ability to store and access documents across devices, the platform supports efficient data management and backup solutions. Companies often integrate it with SharePoint for additional storage and project management flexibility.
OpenText Content Management offers seamless document storage and advanced search features. Ideal for organizations needing integration with SAP and other applications, it enhances workflows while ensuring security and compliance across multiple platforms.
OpenText Content Management stands out with its advanced integration capabilities, allowing seamless connectivity with SAP and other applications. Its enhanced security and permission systems safeguard information, vital for industries like banking, utilities, and oil & gas. Metadata categorization and customizable workflows aid in managing complex document lifecycles. Although improvements in visibility and integration with external tools are needed, the platform provides powerful collaboration tools, enhancing productivity. Users leverage document retention and WebReports features to ensure compliance. Challenges with support, performance during peak times, and architecture complexity are noted. Automation features and analytics require enhancement, alongside more user-friendly SmartUI and record management functionalities.
What key features define OpenText Content Management?OpenText Content Management is widely utilized in sectors such as banking, utilities, and oil & gas. It is implemented to manage software development projects, engineering documents, and workflow automation. Organizations leverage OpenText Extended ECM for document lifecycle management, post-project archiving, and records retention. Integration with platforms like ServiceNow allows efficient handling of document management across global operations, supporting information governance, tax return compilation, and capital projects.