Try our new research platform with insights from 80,000+ expert users

Microsoft OneDrive for Business vs Office 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.5
Microsoft OneDrive for Business boosts productivity and financial gains by simplifying document sharing and synchronizing files across devices.
Sentiment score
7.1
Office 365 boosts productivity, offers flexibility, enhances security, integrates well, and provides good return despite perceived costs.
 

Customer Service

Sentiment score
2.6
Microsoft OneDrive for Business support experiences vary, with some satisfied users and others frustrated by responsiveness and resolution effectiveness.
Sentiment score
4.2
Office 365 support is efficient but variable, with response times often needing improvement; users favor stability and community resources.
I have not dealt with Microsoft support related to Microsoft OneDrive for Business, but I would rate their customer service in the range of seven or eight at least.
At times if you're trying to use their online support, they'll send you to an article that may or may not have anything to do with what you're looking for.
 

Scalability Issues

Sentiment score
4.9
Microsoft OneDrive for Business is scalable, supporting thousands, with SharePoint integration, though free storage capacity could improve.
Sentiment score
7.7
Office 365 is praised for its scalability and cloud integration, despite some noting the cost of licensing when expanding.
Microsoft has provided the extended version of SharePoint alongside Microsoft OneDrive for Business.
The solution is scalable.
It should be increased for the free version users, making it more reachable to many people.
 

Stability Issues

Sentiment score
5.9
Microsoft OneDrive for Business is stable and secure but has minor file migration and search issues with acknowledged historical connectivity improvements.
Sentiment score
7.4
Office 365 offers strong reliability and performance, with minor disruptions, high uptime, and favorable user comparisons to alternatives.
As a certified Microsoft product, it maintains high security standards.
I would rate the stability of Microsoft OneDrive for Business an eight out of ten as it has improved significantly since I started using it from the very initial days of Skydrive.
The integration capabilities of Office 365 with Word, Excel, and Outlook with OneDrive for cloud storage have been smooth and work well.
 

Room For Improvement

Microsoft OneDrive for Business needs better sync, sharing, interface, file handling, tutorials, support, accessibility, and integration enhancements.
Office 365 needs better inclusivity, performance on Mac, integration, cost management, UI consistency, security, customization, and simplified updates.
Microsoft OneDrive for Business currently lacks AI integration for management and collaboration, which is an area of interest for me.
I have experience with multiple version controls, including Git, TFS (Team Foundation Server), and GitHub.
One of the big changes is when Microsoft updates anything, they will switch where some of the settings are and where to find them, which becomes a little frustrating because you're used to it in one spot and it's someplace else.
Microsoft could improve their support; I don't deal with Office 365 or Office 365 application-specific issues, but I wonder if it's similar where you get someone from Microsoft to hold your case, which could take a couple of days, maybe a week in between when they get back in contact with you.
 

Setup Cost

Microsoft OneDrive for Business pricing varies by user experiences, with perceptions influenced by usage and organizational requirements.
Office 365 offers flexible, scalable plans suitable for enterprises, providing value through integration and device capabilities despite complex licensing.
My experience with the pricing or licensing of Office 365 is that a lot of times we've gotten them when they've been on sale, so we've had really good pricing for the Microsoft products.
 

Valuable Features

Microsoft OneDrive for Business enhances collaboration and accessibility with integration, cloud storage, security, global access, and robust sharing features.
Office 365 enhances productivity with cloud collaboration, integration, real-time editing, and robust tools, benefiting organizations with time-saving advantages.
I appreciate the feature in SharePoint where it's difficult to permanently delete a file, as you can always recover files very easily.
Sometimes when we work on PowerPoint or large Word documents, there is a chance that the document gets rolled back to a previous version, and you lose your work.
Office 365 has positively impacted my organization by making the salespeople more accurate because they've been able to use the features in Excel instead of relying on the calculator or adding machine.
The best features with Office 365 include the ability to access email anywhere since it's not an on-premises server, it's in the cloud, which saves us on storage and exchange administration.
 

Categories and Ranking

Microsoft OneDrive for Busi...
Ranking in Content Collaboration Platforms
4th
Average Rating
8.4
Reviews Sentiment
3.7
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Office 365
Ranking in Content Collaboration Platforms
2nd
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
145
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Content Collaboration Platforms category, the mindshare of Microsoft OneDrive for Business is 9.4%, down from 12.4% compared to the previous year. The mindshare of Office 365 is 8.8%, up from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Market Share Distribution
ProductMarket Share (%)
Office 3658.8%
Microsoft OneDrive for Business9.4%
Other81.8%
Content Collaboration Platforms
 

Featured Reviews

Richard Griggs - PeerSpot reviewer
Long-term data security and automatic saving features improve efficiency with smooth setup and deployment processes
Some of the best features of Microsoft OneDrive for Business are the ability to ensure automatic saving. I've been in IT for over thirty years and have seen plenty of times when people forgot to hit file save and lost data, and having this automatically saved constantly is a very nice feature set. The synchronization capabilities of Microsoft OneDrive for Business certainly support my work as it is handy if you're concerned about people writing data on their local PCs and the laptops getting stolen or crashing, to have it sync everything up to your Microsoft OneDrive for Business account so that you're not having to worry about backing up locally. You try to make sure that people are putting things in the right folder to ensure they'll get backed up. Before using Microsoft OneDrive for Business, we were actually storing things locally and had shared folders or home folders out on the network. They made the change to Microsoft OneDrive for Business because they wanted to put it out in the cloud and get better performance, automatic backups, and all the rest of it.
Gary Cook - PeerSpot reviewer
Access to advanced features boosts productivity despite pricing concerns in developing regions
I need to do maintenance for Office 365 very seldom, once a year. In the maintenance process for Office 365, we have about 12 people involved. For the maintenance side of Office 365, only one person is involved. Looking at Office 365's pricing, I would give it a 4 on a scale from 1 to 10. My overall rating for Office 365 is an 8 out of 10, but for the product itself, I would give it a 10. I would definitely recommend Office 365 to other businesses, probably a 9 out of 10 for recommendation. This is only because of its price and the fact that they do not take into account developing countries such as South Africa, where they should give us more favorable prices or local prices. We do not have a partnership with Microsoft, which is a sore point for us. We have reached out to Microsoft South Africa, and they are very hard to contact and largely uncooperative. We are a B-Level 2 and a B-Level 1, which are local affirmative action ratings that companies get. Level 1 is the highest, and Level 8 is the lowest. We hold amongst the highest BEE ratings, but we have not found Microsoft South Africa to be forthcoming or very open. We should have a partnership with them, and we run Power BI as we are a Power BI shop now. I strongly would want to see a box within Office 365 for our team to have ChatGPT through OpenAI as well. We use Excel as a data source for many tasks and find that it integrates really well with Python. We write a lot of Python code and use Excel as a data sheet many times, and we operate through SQL and other zero elements as well. From an Office 365 viewpoint, we find that with Copilot and Python and Excel's provision for Python, it is very useful.
report
Use our free recommendation engine to learn which Content Collaboration Platforms solutions are best for your needs.
866,956 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
8%
Construction Company
6%
Computer Software Company
17%
Government
8%
Performing Arts
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise8
Large Enterprise15
By reviewers
Company SizeCount
Small Business61
Midsize Enterprise29
Large Enterprise68
 

Questions from the Community

What needs improvement with Microsoft OneDrive?
Regarding Microsoft OneDrive for Business's versioning control, sometimes there are syncing problems. Microsoft OneDrive for Business is available on the cloud as well as on my local machine. When ...
What is your primary use case for Microsoft OneDrive?
I have been working with Microsoft OneDrive for Business for three years; I started my job in that industry when I came and began with the Office 365 technology.
What is your experience regarding pricing and costs for Microsoft OneDrive?
The pricing for Microsoft OneDrive for Business would be average. If we analyze deeper or require extra storage apart from other products in the market, I would rate it at 4 or 4.5 concerning the p...
What is your experience regarding pricing and costs for Office 365?
For pricing, I think it's fairly priced, I would rate it 8.
What needs improvement with Office 365?
The areas of Office 365 that have room for improvement are what should be better in this solution.
What is your primary use case for Office 365?
A typical use case for Office 365 is how I primarily use this solution.
 

Also Known As

MS OneDrive
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Overview

 

Sample Customers

Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts
Me & the Bees Lemonade
Find out what your peers are saying about Microsoft OneDrive for Business vs. Office 365 and other solutions. Updated: July 2025.
866,956 professionals have used our research since 2012.