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Microsoft OneDrive for Business vs Office 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.5
Microsoft OneDrive for Business enhances productivity and financial efficiency by enabling document sharing and synchronization without extra hardware.
Sentiment score
6.2
Office 365 offers cost savings and enhanced productivity, though ROI varies, especially for small companies with alternative options.
 

Customer Service

Sentiment score
3.0
Mixed reviews for Microsoft OneDrive for Business support, with praise and criticism on accessibility, responsiveness, and knowledge.
Sentiment score
4.1
Microsoft Office 365 support is generally positive, noting responsiveness and resolution, though initial delays and navigation issues exist.
For Microsoft OneDrive for Business, I would rate the support a nine.
I have not dealt with Microsoft support related to Microsoft OneDrive for Business, but I would rate their customer service in the range of seven or eight at least.
At times if you're trying to use their online support, they'll send you to an article that may or may not have anything to do with what you're looking for.
 

Scalability Issues

Sentiment score
5.2
Microsoft OneDrive for Business is praised for scalability, ease of storage adjustment, and seamless SharePoint integration across companies.
Sentiment score
7.4
Office 365 is scalable and adaptable, efficiently supporting large user bases with easy scaling through additional licenses.
Microsoft has provided the extended version of SharePoint alongside Microsoft OneDrive for Business.
The solution is scalable.
It should be increased for the free version users, making it more reachable to many people.
 

Stability Issues

Sentiment score
6.1
Microsoft OneDrive for Business is stable and reliable, with appreciated scalability, though some users report bugs during migrations and search.
Sentiment score
7.4
Office 365 is highly stable, with minor issues on Mac, rated 8-10 for reliability and performance satisfaction.
On a scale from one to ten, it rates as a nine in stability.
As a certified Microsoft product, it maintains high security standards.
I would rate the stability of Microsoft OneDrive for Business an eight out of ten as it has improved significantly since I started using it from the very initial days of Skydrive.
The integration capabilities of Office 365 with Word, Excel, and Outlook with OneDrive for cloud storage have been smooth and work well.
At this time, whatever they have meets the needs, and they are expanding the number of participants to Team meetings and other features.
 

Room For Improvement

Microsoft OneDrive for Business faces syncing issues, interface challenges, pricing concerns, and integration difficulties, especially with large files.
Office 365 needs improved multilingual support, non-Windows performance, better third-party integration, enhanced security, AI features, and pricing adjustments.
Microsoft OneDrive for Business currently lacks AI integration for management and collaboration, which is an area of interest for me.
I have experience with multiple version controls, including Git, TFS (Team Foundation Server), and GitHub.
I believe the choice of office apps often depends on the existing ecosystem of the business, and since Office 365 has comprehensive coverage, I am not missing any features that the competition provides.
Microsoft could improve their support; I don't deal with Office 365 or Office 365 application-specific issues, but I wonder if it's similar where you get someone from Microsoft to hold your case, which could take a couple of days, maybe a week in between when they get back in contact with you.
I mentioned that I use Copilot, and maybe I would Office 365 to implement more AI, artificial intelligence within my daily routine with Office 365.
 

Setup Cost

Enterprise buyers have mixed opinions on Microsoft OneDrive for Business pricing, influenced by usage, integration, and competitive comparisons.
Office 365 pricing varies by features and user count, offering flexibility but can be costly for smaller businesses.
My experience with the pricing or licensing of Office 365 is that a lot of times we've gotten them when they've been on sale, so we've had really good pricing for the Microsoft products.
the cost of using the Microsoft ecosystem is higher than the combined cost of using Notion and Slack.
 

Valuable Features

Microsoft OneDrive for Business enhances collaboration with seamless Microsoft integration, automatic saving, and secure access from any device.
Office 365 enhances remote work productivity with collaboration tools, seamless integration, real-time editing, and robust communication features.
I appreciate the feature in SharePoint where it's difficult to permanently delete a file, as you can always recover files very easily.
One of the best features of Microsoft OneDrive for Business is that it synchronizes the information with the cloud.
Sometimes when we work on PowerPoint or large Word documents, there is a chance that the document gets rolled back to a previous version, and you lose your work.
It has improved productivity and functionality by providing all necessary tools in one suite.
The most valuable feature is SharePoint, where we can easily put files and make them accessible to any person who has access.
Office 365 has positively impacted my organization by making the salespeople more accurate because they've been able to use the features in Excel instead of relying on the calculator or adding machine.
 

Categories and Ranking

Microsoft OneDrive for Busi...
Ranking in Content Collaboration Platforms
5th
Average Rating
8.4
Reviews Sentiment
4.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
Office 365
Ranking in Content Collaboration Platforms
1st
Average Rating
8.6
Reviews Sentiment
6.0
Number of Reviews
150
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Content Collaboration Platforms category, the mindshare of Microsoft OneDrive for Business is 9.1%, down from 12.0% compared to the previous year. The mindshare of Office 365 is 9.6%, up from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Market Share Distribution
ProductMarket Share (%)
Office 3659.6%
Microsoft OneDrive for Business9.1%
Other81.3%
Content Collaboration Platforms
 

Featured Reviews

Richard Griggs - PeerSpot reviewer
Long-term data security and automatic saving features improve efficiency with smooth setup and deployment processes
Some of the best features of Microsoft OneDrive for Business are the ability to ensure automatic saving. I've been in IT for over thirty years and have seen plenty of times when people forgot to hit file save and lost data, and having this automatically saved constantly is a very nice feature set. The synchronization capabilities of Microsoft OneDrive for Business certainly support my work as it is handy if you're concerned about people writing data on their local PCs and the laptops getting stolen or crashing, to have it sync everything up to your Microsoft OneDrive for Business account so that you're not having to worry about backing up locally. You try to make sure that people are putting things in the right folder to ensure they'll get backed up. Before using Microsoft OneDrive for Business, we were actually storing things locally and had shared folders or home folders out on the network. They made the change to Microsoft OneDrive for Business because they wanted to put it out in the cloud and get better performance, automatic backups, and all the rest of it.
Gary Cook - PeerSpot reviewer
Access to advanced features boosts productivity despite pricing concerns in developing regions
I need to do maintenance for Office 365 very seldom, once a year. In the maintenance process for Office 365, we have about 12 people involved. For the maintenance side of Office 365, only one person is involved. Looking at Office 365's pricing, I would give it a 4 on a scale from 1 to 10. My overall rating for Office 365 is an 8 out of 10, but for the product itself, I would give it a 10. I would definitely recommend Office 365 to other businesses, probably a 9 out of 10 for recommendation. This is only because of its price and the fact that they do not take into account developing countries such as South Africa, where they should give us more favorable prices or local prices. We do not have a partnership with Microsoft, which is a sore point for us. We have reached out to Microsoft South Africa, and they are very hard to contact and largely uncooperative. We are a B-Level 2 and a B-Level 1, which are local affirmative action ratings that companies get. Level 1 is the highest, and Level 8 is the lowest. We hold amongst the highest BEE ratings, but we have not found Microsoft South Africa to be forthcoming or very open. We should have a partnership with them, and we run Power BI as we are a Power BI shop now. I strongly would want to see a box within Office 365 for our team to have ChatGPT through OpenAI as well. We use Excel as a data source for many tasks and find that it integrates really well with Python. We write a lot of Python code and use Excel as a data sheet many times, and we operate through SQL and other zero elements as well. From an Office 365 viewpoint, we find that with Copilot and Python and Excel's provision for Python, it is very useful.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
8%
Government
7%
Computer Software Company
19%
Outsourcing Company
8%
Performing Arts
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise8
Large Enterprise15
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise29
Large Enterprise68
 

Questions from the Community

What needs improvement with Microsoft OneDrive?
I don't have any problems with Microsoft online products such as Word, Excel, and PowerPoint or with Microsoft OneDrive for Business, and I wouldn't change anything.
What is your primary use case for Microsoft OneDrive?
In this company, we use Microsoft OneDrive for Business for around one year. The use is for storing files automatically when the machine goes down. If I have a local machine and lose information, w...
What is your experience regarding pricing and costs for Microsoft OneDrive?
I don't know the pricing for Microsoft OneDrive as I am just an end user. In my company, another person manages this, so I don't have access to pricing information.
What is your experience regarding pricing and costs for Office 365?
I didn't inquire about the specific costs of transitioning from the previous tools. However, I was informed that the cost of using the Microsoft ecosystem is higher than the combined cost of using ...
What needs improvement with Office 365?
I don't have any ideas off the top of my head at the moment about what I would improve about Office 365. I can't think of anything that frustrates me about the tools. I mentioned that I use Copilot...
What is your primary use case for Office 365?
We use the Microsoft Office 365 suite for personal purposes. We use Teams for communications, and we use Azure DevOps for some of our workflow management. I use Office 365 for Outlook for emails. I...
 

Also Known As

MS OneDrive
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Overview

 

Sample Customers

Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts
Me & the Bees Lemonade
Find out what your peers are saying about Microsoft OneDrive for Business vs. Office 365 and other solutions. Updated: September 2025.
872,008 professionals have used our research since 2012.