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Box vs Google Drive Enterprise vs ShareFile comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Box increases ROI by reducing turnaround times, supporting compliance, and enhancing file management efficiency for significant returns.
Sentiment score
7.4
Google Drive Enterprise boosts productivity with secure file sharing, device access, and integration, enhancing collaboration and ROI.
Sentiment score
8.5
ShareFile boosted productivity, streamlined file management, improved collaboration, enhanced security, and delivered significant cost savings with measurable financial benefits.
 

Customer Service

Sentiment score
5.0
Box's customer service is helpful and efficient but can face delays and repetitive inquiries; cost varies by support package.
Sentiment score
3.8
Users report high satisfaction with Google Drive Enterprise, citing stability, ease of use, and effective support when needed.
Sentiment score
6.6
ShareFile's customer service is helpful and responsive but has declined recently; critical issues are promptly escalated and resolved.
 

Scalability Issues

Sentiment score
7.4
Box provides scalable performance for various user counts and data sizes, with potential improvements in admin reporting for enterprises.
Sentiment score
7.7
Google Drive Enterprise offers scalable, cloud-based storage solutions, suitable for diverse organizations with efficient expansion and minimal issues.
Sentiment score
7.5
ShareFile offers scalable storage solutions for SMBs to enterprises, supporting up to 20 terabytes, suitable for diverse cloud storage needs.
I am uncertain about its effectiveness at an enterprise level, where SharePoint might be preferred.
Consultant at a tech vendor with 51-200 employees
 

Stability Issues

Sentiment score
7.9
Box is highly rated for stability, with minor performance issues rare and seamless connectivity, even during sleep mode.
Sentiment score
8.3
Google Drive Enterprise is stable and efficient, handling multiple files well, though network issues may affect performance slightly.
Sentiment score
8.6
ShareFile is praised for its stability, reliability, performance without bugs, easy setup, and seamless integration with Outlook.
Box was very stable and did not have any latency issues.
Consultant at a tech vendor with 51-200 employees
 

Room For Improvement

Box users seek better control, improved integrations, and features like document indexing, enhanced UI, and efficient performance.
Google Drive Enterprise users seek enhanced security, better Microsoft integration, more storage, improved file management, and affordable pricing.
Users want lower costs, better security features, platform integration, improved UI, and more email service compatibility for ShareFile.
If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability.
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 1-10 employees
To open and see who is accessing the document now and see my movements across the document or the file we are sharing together.
Senior Projects Manager at Tech-hub
Collaborative editing was challenging if multiple people were in a document at once.
Consultant at a tech vendor with 51-200 employees
I am not aware of the security level it provides, and I would not recommend it for enterprise or company use due to these security concerns.
Project Manager at Baens afwerkingsbedrijf
This is the main area that needs improvement in Google Drive Enterprise.
Founder & CEO at Lanzar
 

Setup Cost

Box's pricing is viewed variably, offering competitive value for some, though others find it steep, especially with security features.
Enterprise users of Google Drive have varied opinions on pricing, finding it either competitive or costly beyond 15GB free storage.
<p>ShareFile's pricing ranges from $16 to $125 per user/month, featuring customizable options and advanced features for various business needs.</p>
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us.
Senior Projects Manager at Tech-hub
I am familiar with the pricing, setup costs, and licensing costs of Google Drive Enterprise, and I find it cost-effective.
Chief Executive Officer at Quickening Group
 

Valuable Features

Box offers secure collaboration, seamless integrations, user-friendly interface, and robust features for compliance, enhancing personal and professional experiences.
Google Drive Enterprise provides seamless collaboration, secure storage, and flexible access with integration and synchronization across multiple devices.
ShareFile offers ease of use, robust security, seamless access, and reliable performance with features like multi-factor authentication and encryption.
The best features of Box for me include the structured file organizing, which is the most important part I found.
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 1-10 employees
Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint.
Consultant at a tech vendor with 51-200 employees
I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results.
Senior Projects Manager at Tech-hub
Google Drive Enterprise excels in collaboration efficiency, making it easy for teams to work together.
Founder & CEO at Lanzar
The collaboration aspects between teams and within team members are the most beneficial features.
Chief Executive Officer at Quickening Group
The integration of various office tools allows for making and sharing documents easily.
Project Manager at Baens afwerkingsbedrijf
 

Mindshare comparison

As of June 2026, in the Content Collaboration Platforms category, the mindshare of Box is 7.4%, down from 8.8% compared to the previous year. The mindshare of Google Drive Enterprise is 4.2%, up from 3.0% compared to the previous year. The mindshare of ShareFile is 5.7%, down from 9.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Box7.4%
Google Drive Enterprise4.2%
ShareFile5.7%
Other82.7%
Content Collaboration Platforms
 

Featured Reviews

Chirag Morajkar - PeerSpot reviewer
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 1-10 employees
Structured cloud storage has streamlined document collaboration and automated workflows
The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and using it as a cloud platform, I have not encountered any significant negative aspects. A few times, I might have faced performance issues, but I am uncertain whether that was due to the automation platform or Box itself. Overall, the only thing I could mention is that it can take a little time to understand how the integration works with Box; setup and figuring out what can and cannot be done might take some time, but other than that, I do not think anything else bothered me. One thing I would want Box to introduce to improve the platform and make it stand out even more would be incorporating AI. For example, the only way to identify documents shared in Box currently is by their names, and if those names are not precise, I can get confused. If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability. AI is essential for making work easier, so that would be an excellent addition to the platform.
MP
Founder & CEO at Lanzar
Have faced some confusion with the interface but have managed collaboration and document sharing efficiently
We currently use Notion for project management and CRM, which includes document capabilities and task management features. We have a self-hosted solution and utilize Google Drive Enterprise for everyday tasks. We are customers of Google and integrate Google Drive Enterprise with third-party applications. The compliance requirements are met through the platform's features. On a scale of 1-10, I rate Google Drive Enterprise an 8.
Salim Malik - PeerSpot reviewer
Senior Citrix Specialist at Kuwait Oil Company (K.S.C.)
Reliable, user-friendly, and secure
The initial setup is straightforward. It's not complicated. I’ve done the deployment when I was in Citrix and the deployment for the current customer and therefore have experience doing this a few times. How long the deployment takes is up to the customer in terms of what type of storage zone controller you're going to operate. If you're going to operate on-premise, then you need to have the network team and the server, physical server, the load balances, and storage zone controller storage deployed. It shouldn't take, if the infrastructure is ready, more than a week. IN that time, you can set up the entire full-fledged configuration and have enrollment running if you have all the hardware and the communications ready. That's on the on-premise side. If it's on a specific cloud, even when you purchase the procurement, it won't take even a day. In 24 hours, you will be up and running easily on the ShareFile cloud if you are working with the Citrix cloud. If you're doing a private cloud, then the communication to open the ports between the ShareFile can complain to the private cloud. That might be at least a week, depending on the internal teams. If they work very fast and smoothly, it's a matter of a day. You only need one person to maintain the solution. It’s pretty low-maintenance.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
8%
Government
6%
Comms Service Provider
6%
Marketing Services Firm
12%
Construction Company
8%
Financial Services Firm
8%
Manufacturing Company
7%
Manufacturing Company
10%
Financial Services Firm
9%
Construction Company
8%
Legal Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise10
Large Enterprise30
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise15
Large Enterprise29
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to p...
What needs improvement with Box?
I believe Box has a lot of features that put it in a good rank among the file-sharing apps. I would like to see featu...
What is your primary use case for Box?
I use Box, Delphi, and IBM FileNet. I worked for a software company as a project manager, and this experience include...
What is your experience regarding pricing and costs for Google Drive Enterprise?
I am familiar with the pricing, setup costs, and licensing costs of Google Drive Enterprise, and I find it cost-effec...
What needs improvement with Google Drive Enterprise?
The home page can be confusing at times. This is the main area that needs improvement in Google Drive Enterprise.
What is your primary use case for Google Drive Enterprise?
My major use case for Google Drive Enterprise involves using it for storage and file management.
Ask a question
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Also Known As

No data available
Drive Enterprise, Google Drive
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Journal Communications
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Microsoft, Google, Dropbox and others in Content Collaboration Platforms. Updated: May 2026.
896,942 professionals have used our research since 2012.