Office 365 vs ShareFile comparison

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Office 365

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Executive Summary

We performed a comparison between Office 365 and ShareFile based on real PeerSpot user reviews.

Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Office 365 vs. ShareFile Report (Updated: April 2025).

Office 365 vs. ShareFile

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Helped 849,686 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Office 365

Ranking in Content Collaboration Platforms

9th

Average Rating

8.6

Number of Reviews

Ranking in other categories

No ranking in other categories

ShareFile

Ranking in Content Collaboration Platforms

7th

Average Rating

8.4

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

eSignature (Electronic Signature) (6th), Cloud Data Exchange Services (3rd)

Featured Reviews

Minos Pitsillides

IT Director at IT-Flow ltd

Excellent technical support, easy to install, but the price, while affordable, could be improved

Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.

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David Donaldson

Regional Information Technology Director at a real estate/law firm with 10,001+ employees

Flexible plans, stable, and scalable

I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Quarantine email alerts to users to allow the email to their inbox (tricky but handy) - tricky if one doesn't have third-party email security, handy if one has got good third party email security)."

"The most valuable feature of Office 365 is that it has many solutions bundled together."

"The most innovative feature of Office 365 is the Power Apps, which allows us to automate literally everything that we want automated. For example, sending attachments to specific folders on SharePoint, adding people's SharePoint when certain apps are performed, or emailing certain people at certain instances, such as when you've done a follow-up with the CRM and you need a marketing email to be sent out at a particular point."

"We use it for documentation management, to collaborate with Microsoft Teams, web calls, web conference calls, chats, and as a documentation repository mainly. We have an Office pack suite to be able to write documentation, make spreadsheets, and create PowerPoints."

"Great impact on project management and team collaboration."

"The products are quite simple for the end-users to use, the up-time is very good, the product is practically maintenance-free, and the multi-layer security is excellent from the security standpoint."

"Using Office 365 has allowed us to go digital and onboard people seamlessly for working at home during the COVID pandemic."

"The most valuable feature is the integration between net and mobile devices."

More Office 365 pros

"The solution is scalable."

"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."

"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."

"This provides us with a secure way of sending tax returns without having to use passwords."

"It's user-friendly for end users."

"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."

"Citrix has a very good file auditing features and security features."

"Easy to manage and fully secure."

Cons

"Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution."

"Office 365 could allow for smoother collaboration with other companies, which is the main reason we use it. The B2B connection is something we need, like global adverse lists between two tenants or multiple users. That's what we're missing at the moment."

"Integration between Outlook calendar and Google Calendar would be a good improvement since many of our team use Android phones and personal Gmail accounts as their main calendar application."

"Using Office 365 is not that flexible on some mobile devices, like Android."

"The security should be improved."

"Improvements can be made to the products generic offering. It's not customized for health care. It doesn't understand the meaning of health care related concepts. Providing a greater degree of industry specificity would make the tool much more unique and valuable."

"Microsoft Defender for Office 365 could use some customization, but this area for improvement is trivial."

"Normally, they have a way to work with specific developments, and I think they shouldn't allow the partners to make some changes they have made. When I have a client with a lot of changes, we have a problem with that because there aren't rules to develop inside the ERP, so you can do anything."

More Office 365 cons

"There are sometimes scalability issues after updates."

"The user interface is not very intuitive."

"My only issue with this solution is the cost, which should be improved."

"Some of our customers are facing issues if they've deployed in hybrid mode."

"Everything they have should be integrated into one item."

"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."

"The configuration on the mobile devices is a little clunky, in terms of setting up the application."

"They should integrate the solution with more email services."

Pricing and Cost Advice

"I think that we pay $9.99 USD per user, monthly."

"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."

"Good reporting and good value subscriptions for international calls."

"We have a license to use this solution. We have an E3 license which covers many different solutions."

"Licensing fees are paid on a monthly basis, or we prepay them."

"The pricing is not really high, but one can get the software with the license key for free."

"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."

"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."

More Office 365 pricing and cost advice

"Citrix has a very good file auditing features and security features."

"You have to work hard in order to get the suitable licenses."

"I give the cost of the solution a five out of five."

"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."

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Top Industries

By visitors reading reviews

Educational Organization

78%

Computer Software Company

Financial Services Firm

Government

Computer Software Company

13%

Financial Services Firm

10%

Legal Firm

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Office 365?

I am not aware of the cost at work, but the cost for personal use has increased significantly and feels expensive.

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What needs improvement with Office 365?

Moving from the original Outlook to Outlook 365 was problematic because I couldn't transfer a lot of my previous emails. This is an area where improvement is needed to make the transition smoother....

See all answers

What is your primary use case for Office 365?

I use Office 365 ( /products/office-365-reviews ) strictly for sales. As a small office, we utilize products like Outlook and Word.

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Comparisons

Google Workspace vs Office 365

Compared 32% of the time

Amazon WorkDocs vs Office 365

Compared 12% of the time

Atlassian Confluence vs Office 365

Compared 8% of the time

Box vs Office 365

Compared 7% of the time

Dropbox vs Office 365

Compared 6% of the time

More Office 365 Competitors

SharePoint vs ShareFile

Compared 28% of the time

Microsoft OneDrive vs ShareFile

Compared 15% of the time

Box vs ShareFile

Compared 11% of the time

Dropbox vs ShareFile

Compared 10% of the time

DocuSign vs ShareFile

Compared 3% of the time

More ShareFile Competitors

Product Reports

Office 365

Download Office 365 product report

Download ShareFile product report

Also Known As

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Citrix RightSignature, Citrix ShareFile

Overview

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft

ShareFile is widely used by organizations for secure emailing of tax returns and document transfers, especially during COVID, supporting multifactor authentication and a high file size limit.

Offered by cloud service providers, ShareFile aids in migrating on-premises file servers to the cloud and sending large files blocked by other platforms. It is essential for secure data sharing with features like multifactor authentication and encryption. ShareFile integrates with cloud services, supports high-speed operations, and maintains enterprise-level security with automatic synchronization. It also allows for multiplatform accessibility, including an Outlook plugin and mobile apps. Administrative benefits include Active Directory integration for automatic account creation.

What are ShareFile's most important features?

Ease of use: User-friendly interface for easy navigation
Security features: Robust security protocols including data encryption
File auditing: Comprehensive tracking and reporting of file activities
Cloud integration: Seamless integration with OneDrive, G Drive, and Dropbox
Multifactor authentication: Enhanced security with multiple verification steps
Automatic synchronization: Real-time sync across devices and platforms
Active Directory integration: Streamlined user account management
Multiplatform access: Supports Outlook plugin and mobile applications

What benefits or ROI should users look for in reviews?

Cost-effectiveness: Evaluate the pricing against features and security
Enhanced security: Look for reviews on data protection and GDPR compliance
Collaboration options: Check user feedback on collaboration functionalities
Intuitive experience: Consider reviews on ease of use and navigation
Custom branding: Assess customization options for tailored branding
Performance: Gauge user insights on network speed and reliability
Unified platform: Benefits of integrated services in one platform

ShareFile is implemented across sectors like Law Firms, CPAs, and Manufacturing companies, supporting secure and efficient data sharing. For example, law firms use it for confidential client documents, CPAs rely on it for secure tax return handling, and manufacturing firms leverage it for transferring large design files. Multifactor authentication and platform accessibility ensure data security and ease of access.

Sample Customers

Me & the Bees Lemonade

SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog

Office 365 vs. ShareFile