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Jamf Pro vs SOTI MobiControl comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Microsoft Intune offers cost savings, enhanced productivity, and seamless integration, cutting expenses up to 60% with efficient management.
Sentiment score
4.7
Jamf Pro automates device management, improving efficiency, reducing costs, and enhancing security, ultimately yielding rapid investment returns and stability.
Sentiment score
6.5
SOTI MobiControl enhances ROI through efficiency, security, and asset tracking, improving operational flow and resource management.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Importantly, when someone leaves the company, it helps protect document access on their devices.
SOTI MobiControl brings ROI for customers, as they can save significantly by cutting travel costs to manage devices.
 

Customer Service

Sentiment score
5.5
Microsoft Intune's technical support has mixed reviews, with praise for higher-level engineers but criticism for lower-level support.
Sentiment score
6.9
Jamf Pro's customer service is praised for responsiveness and knowledge, though some improvements in response time are suggested.
Sentiment score
8.5
SOTI MobiControl's customer service is often praised for responsiveness, though timely access and support effectiveness vary among users.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
The vendor support is excellent.
They sometimes provide delayed responses, and occasionally the executive who connects is not technical enough.
Sometimes it is challenging to reach them promptly during urgent situations.
They are always there and helpful, always answering effectively.
Currently, I haven't escalated any issues to technical support because we have given a good product and good approach.
 

Scalability Issues

Sentiment score
6.7
Microsoft Intune offers scalable, cloud-based device management, integrating with systems like Office 365 for seamless enterprise flexibility and performance.
Sentiment score
6.6
Jamf Pro offers scalable, flexible device management for organizations, accommodating diverse deployment sizes without infrastructure changes, ideal for various sectors.
Sentiment score
8.7
SOTI MobiControl is highly scalable and effective but may require infrastructure adjustments and considers cloud deployment redundancy concerns.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Jamf Pro is a fully scalable solution.
I rate the scalability of SOTI MobiControl as nine out of ten.
Once enrolled, devices are easily controlled from anywhere.
SOTI MobiControl is scalable and can be expanded as needed.
 

Stability Issues

Sentiment score
6.6
Microsoft Intune is stable and reliable, with minor sync delays, benefiting from a cloud-based infrastructure for improved performance.
Sentiment score
6.2
Jamf Pro is stable and reliable, with cloud hosting enhancing performance and quick resolution of rare issues.
Sentiment score
8.4
SOTI MobiControl offers reliable device management, with effective support but faces update delays; users highly rate its stability.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
Microsoft Intune has been very stable.
I rate the stability of SOTI MobiControl as nine out of ten.
I find SOTI MobiControl stable.
SOTI MobiControl is stable enough, and I have not experienced any downtimes or performance issues with it.
 

Room For Improvement

Microsoft Intune needs improved reporting, faster policy deployment, automation, enhanced integration, and better support for BYOD and non-Microsoft systems.
Jamf Pro users seek better patch management, intuitive interface, improved support, lower costs, and broader integration beyond Apple devices.
SOTI MobiControl needs better UI, reporting, device support, integration, pricing stability, and enhanced training for improved user experience.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandatory JumpStart consultation, which can be costly for small organizations.
They need to integrate more with local resellers so they can fetch information from ISP providers and allow for a more detailed overview of device usage, such as internet packages.
Improvements are needed in UI aspects and in making the enrollment process simpler.
The solution is currently the most advanced EMM in the market and sits in the highest tier because other competitors are not growing as effectively.
 

Setup Cost

Microsoft Intune is seen as cost-effective, offering significant savings when bundled with Microsoft 365 and EMS licenses.
Jamf Pro offers premium Apple device management, justified pricing, cloud services, training, and discounts, benefiting businesses and schools.
SOTI MobiControl offers competitive pricing with scalable costs, appealing to enterprises for large deployments despite potential fluctuations.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
The pricing structure is one of the cons.
For larger volumes, the cost per device is not expensive, but it becomes costly when the volume is lower.
I rate the pricing as an eight, which indicates it is on the more expensive side.
 

Valuable Features

Microsoft Intune offers zero-touch deployment, security, cross-platform management, and intuitive interface for streamlined device and application management.
Jamf Pro offers zero-touch deployment, remote management, automation, and easy integration with Apple's DEP, enhancing IT efficiency and user empowerment.
SOTI MobiControl provides secure remote control, geofencing, and app deployment, valued for its flexibility in managing diverse devices.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
The product automatically updates to include new security features, ensuring that customers are always using the latest version of macOS and app packages.
Self Service allows users to download and install only approved and authorized software that the organization makes available.
It is valuable for deploying new software components, security patches, and other updates effortlessly through scheduled configurations.
The geofencing feature is particularly beneficial as it alerts us whenever a device exits a specified region, enhancing our security measures.
It allows me to easily view portals, add products, and push files quickly.
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
304
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Jamf Pro
Ranking in Enterprise Mobility Management (EMM)
3rd
Average Rating
9.6
Reviews Sentiment
7.2
Number of Reviews
107
Ranking in other categories
Mobile Device Management (MDM) (1st)
SOTI MobiControl
Ranking in Enterprise Mobility Management (EMM)
7th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
52
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 31.3%, down from 36.6% compared to the previous year. The mindshare of Jamf Pro is 9.8%, down from 14.4% compared to the previous year. The mindshare of SOTI MobiControl is 5.7%, down from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM) Market Share Distribution
ProductMarket Share (%)
Microsoft Intune31.3%
Jamf Pro9.8%
SOTI MobiControl5.7%
Other53.199999999999996%
Enterprise Mobility Management (EMM)
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Mohd Javed Khan - PeerSpot reviewer
Has supported centralized management of all Apple devices while ensuring high security and compliance
I have not encountered many areas for improvement, but there are feature requests submitted to Jamf Pro for reporting purposes that they are working on. Jamf Pro continues to increase its capabilities. One improvement I would recommend is integrating Jamf Setup Manager as an inbuilt feature. Currently, it is a separate tool that needs to be installed and integrated with Jamf Pro. Having zero-touch capability as an inbuilt feature would eliminate the need to work with scripts and configurations. The pricing of Jamf Pro is relatively high. Jamf Pro does not have a fixed price for all organizations. Based on my experience, they offer discounts inconsistently. Due to the high pricing, many organizations are moving to InTune and Workspace ONE. There are many other tools in the market for Mac OS device management, such as ScaleFusion, Addigy, and Kandji. Small organizations are moving to these alternatives, and larger organizations with fewer security concerns are moving to InTune. Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.
Shailesh S. Moogi - PeerSpot reviewer
Has improved mobile device management through features such as geofencing, firmware upgrades, and centralized control
One of the best features of SOTI MobiControl is that it is one of the oldest MDM solutions available. There are many features such as geofencing with map integration, APK upgrade, firmware upgrade, and it provides battery status, device status, and more. SOTI MobiControl impacts organizations positively because customers want an application MDM solution for managing their mobile devices from a central control. They have given good feedback and were happy with the solution.
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Use our free recommendation engine to learn which Enterprise Mobility Management (EMM) solutions are best for your needs.
871,829 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
Computer Software Company
13%
Financial Services Firm
10%
University
8%
Media Company
8%
Manufacturing Company
16%
Computer Software Company
13%
Retailer
11%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise46
Large Enterprise152
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise40
Large Enterprise61
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise12
Large Enterprise23
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
The pricing structure is one of the cons. However, the licensing model is simple and easy to manage from an MSP persp...
What needs improvement with Jamf Pro?
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandator...
What do you like most about SOTI MobiControl?
The most valuable features of the solution are containerization and app control.
What is your experience regarding pricing and costs for SOTI MobiControl?
I rate the pricing as an eight, which indicates it is on the more expensive side. However, I am not responsible for b...
What needs improvement with SOTI MobiControl?
The improvements can depend on various factors. Since I handle the technical side, I'm not concerned about the costin...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
JAMF Software Casper Suite
MobiControl
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Citizen Mexico, Sanctuary Housing, PENINSULA HOTELS, East Orange High School, Andrews Distributing, Amey Plc, American Airlines
Find out what your peers are saying about Jamf Pro vs. SOTI MobiControl and other solutions. Updated: September 2025.
871,829 professionals have used our research since 2012.