What do you like most about Jamf Pro?

Hi Everyone,

What do you like most about Jamf Pro?

Thanks for sharing your thoughts with the community!

Julia Miller - PeerSpot reviewer
Community Director at PeerSpot
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  • 21
PeerSpot user
54 Answers
Senior Support Specialist / Jamf Admin at a university with 1,001-5,000 employees
Real User
Top 20
Apr 13, 2023

Smart groups and just the way MDM works are valuable. We like all the features that they have. We try to use it as much as possible, and then we have the support and community involvement to reach out to.

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reviewer2139858 - PeerSpot reviewer
User at Unbabel
Mar 23, 2023

We are able to configure the laptop with the security requirements needed, default applications, and so on without touching it.

Production Manager at NiCE Ltd.
Top 20
Jan 31, 2023

If I need to deploy an app to all the laptops, I can use the smart group I created for them instead of choosing each device one at a time.

Information Technology And Services Professional at University of Glasgow
Jan 12, 2023

The self-service is invaluable to the user.

Jr. Network Specialist at Katonah-Lewisboro School District
Jan 11, 2023

We can put certain devices into smart groups based off of device name, department, etc.

Senior IT Systems Engineer at Ibotta
Nov 30, 2022

Patch management and associated policies help us manage and update our fleet's software.

Learn what your peers think about Jamf Pro. Get advice and tips from experienced pros sharing their opinions. Updated: May 2023.
709,643 professionals have used our research since 2012.
IT Engineer at Pendo
Nov 1, 2022

I can add policies, configuration profiles, patch management, and smart group membership to one single view, and this is very helpful at a glance.

IT Support Specialist at Visby Medical
Jul 7, 2022

It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf.

Senior IT-Berater at Allianz
Real User
Jun 13, 2022

It offers professionals an endless amount of possibilities to keep users and the company happy.

Apple Distinguished Educator at Apple
Real User
Top 10
Apr 28, 2022

Jamf Pro has allowed us to make sure settings for our devices are easily installed so our end-users don't need to worry about a significant amount of steps for setup. We also use this to send applications to devices.

Senior Instructional Technologist at Maryville University of Saint Louis
Top 20
Mar 18, 2022

The ease of use and access allows us to manage all of our devices collaboratively.

ITS Expert at Sanofi
Real User
Top 20
Dec 30, 2021

There is also zero-day support to all new Apple OS.

Owner/CEO at North Fork Holdings, Inc.
Top 20
Dec 28, 2021

Jamf cut the time it takes to deploy a new machine to a new user.

Sales Manager at a tech services company with 51-200 employees
Real User
Top 20
Nov 22, 2021

One of the key features that I liked the most and a lot of the customer value as well is the geofencing. Geofencing is geographical locations. If the device is on a particular premise, then the policy applies. And when the device is not there, the policy goes away.

System Support Analyst at Alder Creek Middle School
Top 20
Nov 10, 2021

With the countless API integrations and Jamf Marketplace add-ons, Jamf is customizable and is a total device management tool for Apple's ecosystem.

IT Admin at a tech services company with 11-50 employees
Real User
Top 20
Oct 18, 2021

Apple School Manager integration and access to VPP content made the integration of devices into our fleet flawless and application installation much simpler and faster.

reviewer1697601 - PeerSpot reviewer
Apple Mac Specialist at IBM
Real User
Oct 18, 2021

We can set custom deployments based on every available parameter in macOS.

Technical Specialist at a retailer with 10,001+ employees
Real User
Top 5
Oct 15, 2021

Navigation is straightforward. It's not hard to create policies and manage the device. It's a lot simpler to create smart groups, view inventory, and see what the estate looks like.

Server Administrator Coordinator at a educational organization with 501-1,000 employees
Real User
Top 20
Sep 20, 2021

The solution has good integration with Google and has high performance for our Mac fleet of devices.

IT Support Technician at a university with 51-200 employees
Real User
Top 20
Aug 22, 2021

Some of the most valuable features for us include remote management, DEP enrollment, and zero-touch deployment.

Senior Information Security Engineer at a computer software company with 51-200 employees
Real User
Top 20
Jul 8, 2021

The self-service is awesome for empowering end-users, especially if you don't allow admin rights.

PowerSchool Administrator at a performing arts with 201-500 employees
Real User
Apr 5, 2021

We have been able to keep our tech department lean and mean, maximizing our efficiency by utilizing Jamf to set up our iPads for us, rather than installing each app one at a time.

reviewer1525428 - PeerSpot reviewer
Mac Specialist at Compugen
Mar 5, 2021

Having the ability to automate our workflows has been great.

Senior consultant at Atea
Real User
Feb 18, 2021

The zero-day support regarding new Apple hardware and Apple operating systems is very good.

reviewer1506105 - PeerSpot reviewer
Internal Infrastructure Engineer at Xero
Real User
Feb 8, 2021

Jamf has made it achievable for us to easily deploy & manage Apple devices anywhere in the world, without the need for hands-on assistance from IT staff.

reviewer1504473 - PeerSpot reviewer
Information Communication Technology Technician at Kambala
Real User
Feb 5, 2021

The most valuable features in Jamf Pro are the policies and config profiles, making our life easy to manage many different things in one place.

Network Administrator at a educational organization with 501-1,000 employees
Real User
Jan 26, 2021

We are able to manage our full fleet of devices and can simply integrate with all of our systems.

reviewer1480860 - PeerSpot reviewer
SME (Jamf) | Desktop Architect (Mac) at Tata Consultancy Services
Real User
Jan 1, 2021

Jamf is stable, reliable, secure and you have lots of customization options.

System Engineer at ING Deutschland
Real User
Dec 14, 2020

If you want to manage macOS devices in your enterprise and want to make it as easy for the user as well as for the administrators, you should use the DEP with Jamf Pro.

Help Desk & Server Support at Riverdale Baptist Schl Athltc
Real User
Nov 19, 2020

Microsoft SSO integration allows us to set up email remotely for users without them having to do anything other than entering their password.

Director of Apple Enterprise Operations at DesignData
Oct 28, 2020

I found that automated enrollment is very powerful because you can bring standardization to the environment.

reviewer1441065 - PeerSpot reviewer
Information Technology Support Specialist at PrimeRevenue
Real User
Oct 21, 2020

Integration with Apple's DEP program and the ability to image systems quickly and efficiently is one of the best features. I use Jamf Pro to push out remote access tools that allow us to help our users with issues that require more "hands-on" than only MDM can provide, which is nice as well.

Sr. Systems Engineer at a real estate/law firm with 10,001+ employees
Real User
Oct 14, 2020

Self Service empowers the user and allows them to install the software they need when they need it.

reviewer1427298 - PeerSpot reviewer
Desktop Support Engineer at Scrive
Real User
Sep 24, 2020

To have a zero-touch setup for the Macs and iPhones is more valuable than one can think.

reviewer1425258 - PeerSpot reviewer
Head - Solution Consultant at Sniper Systems and Solutions Private Limited
Real User
Sep 22, 2020

The most valuable feature is the self-service, which lets users install their preferred application instead of installing all applications and filling the machine with junk.

Apple Administrator | Jamf Service Manager at a university with 501-1,000 employees
Real User
Jul 14, 2020

It is a first-rate product and well known in the industry as the gold standard for Apple device management.

Endpoint Support Technician at Waddell & Reed Financial
Real User
Jul 13, 2020

The user interface is great.

reviewer1373802 - PeerSpot reviewer
IT Support Technician at MLSE
Real User
Jun 20, 2020

Being able to push out elevation policies to users on an Adhoc basis helps us when users are not in the office.

reviewer1297662 - PeerSpot reviewer
Senior Macintosh Systems Administrator/ Task Lead/ Information Assurance Officer at a government with 10,001+ employees
Real User
Feb 25, 2020

The Smart Groups have been very beneficial for quick reporting when a critical, out of cycle patch is required.

reviewer1278561 - PeerSpot reviewer
District Technology Support Technician at a educational organization with 1-10 employees
Real User
Jan 31, 2020

The most valuable features are the restrictions, Lost Mode, Self Service, and full implementation of anything Apple will let MDM manage.

Support Team Lead at a media company with 1,001-5,000 employees
Real User
Jan 3, 2020

The time that we save in hours for new deployments, redeployments, application upgrades and OS upgrades more than makes up for the cost of the product.

Mobile System Administrator - End User Experience at a healthcare company with 10,001+ employees
Real User
Dec 9, 2019

Automating the refresh of the devices is huge for both sides of the end-user experience.

reviewer1243482 - PeerSpot reviewer
User at a educational organization with 501-1,000 employees
Real User
Dec 3, 2019

The Self Service feature, which allows us to make apps available to our staff and students was essential.

Director, Mac Technical Support at Marymount Manhattan College
Real User
Nov 25, 2019

The design of the GUI, as compared to other solutions, really makes a difference.

reviewer1220394 - PeerSpot reviewer
User at a educational organization with 201-500 employees
Real User
Oct 30, 2019

Policies are a great feature that allows us to push certain restrictions to devices that require them, such as the younger generation of students we have.

reviewer1219011 - PeerSpot reviewer
User at a educational organization with 201-500 employees
Real User
Oct 28, 2019

The features that have been the most life-saving for us are pre-stage enrollments and self-service.

reviewer1209369 - PeerSpot reviewer
User at a university with 1,001-5,000 employees
Real User
Oct 15, 2019

The full API lets us write custom scripts and apps to enhance even further the end-user experience.

reviewer1183911 - PeerSpot reviewer
User at a manufacturing company with 501-1,000 employees
Real User
Sep 5, 2019

It's a great way to keep track of all of our licenses and the software we use daily.

Head of Operatons and Data Protection at a retailer with 51-200 employees
Aug 31, 2019

We were able to dramatically enhance our cybersecurity, and better support our users.

reviewer1178940 - PeerSpot reviewer
User at a wholesaler/distributor with 5,001-10,000 employees
Real User
Aug 30, 2019

Users love that instead of having to wait for tickets to be resolved, they can open an app and run a specific policy.

reviewer1140624 - PeerSpot reviewer
User at a tech services company with 201-500 employees
Real User
Jul 8, 2019

As an administrator, I really love the integration with Apple Business Manager.

Real User
May 14, 2019

The most valuable features are the Jamf agent and the API.

Real User
May 3, 2019

The most valuable feature is the ability to manage all devices through Apple's DEP and forcing them into Jamf pre-stage enrollment.

Senior Manager Info Security IAM and Integration at a retailer with 201-500 employees
Real User
Apr 11, 2019

Jamf Pro allowed us to patch and manage endpoints while collecting log data to help improve operational efficiency.

Related Questions
Deputy Manager at a manufacturing company with 11-50 employees
May 24, 2023
Hello community,  I am an Assistant Manager at a small manufacturing company. I am currently researching MDM solutions. Which MDM solution do you prefer? Should we get Jamf MDM? Thank you for your help.
See 1 answer
Systems Engineer III Apple Devices (JAMF Engineering) at Tesco
May 24, 2023
If you need an Apple device management MDM, then JAMF is one of the MDMs to consider. There are two variations, JAMF Now for small enterprises and JAMF Pro for a much larger fleet of devices.  JAMF simplifies the management of Apple devices and automation of device management, software provisioning, and security management. There are other MDM solutions such as Kanji and Microsoft Intune, however, the Zero-Day support you will get with JAMF, whose focus is purely Apple devices puts it way above the competition and as your estate grows and you seek more tools and management options then JAMF is your MDM choice for Apple device management. You will also need to register with Apple for Apple Business Manager or Apple School Manager depending on if you are a business or education.
User at JCPenney Co.
May 20, 2022
Hello community members, I work for a large Retailer company and I've been exploring these 2 products: Jamf Pro and Microsoft Intune. Can anyone share the latest feature comparison list between Jamf Pro and Microsoft Intune for Mac management? I appreciate your help.
2 out of 3 answers
IT Specialist at Information Technology of Egypt Corporation
Dec 14, 2021
@Anil Saini,  Jamf Pro is designed for iPad, iPhone, Mac and Apple TV, macOS only on the MDM layer (and not MAM).  However, Intune is designed for all OS platforms on MDM and MAM. Thanks
Apple Consultant at State Compensation Insurance Fund
Apr 26, 2022
In my view there is no comparing the two. JAMF is far superior if your talking about managing APPLE MAC machines and devices only. Jamf, previously known as Casper. Has been providing MDM solutions for years while Intune may be owned by big money and an even bigger name in MicroSoft. InTune is not nearly as easy to use in my view. Although some may disagree with my view or opinion. I would question ones experience in regards to all things Apple Mac. As there are many familiar with all things MicroSoft & Windows related. But still far FEWER even today. With the experience, background as well as familiarity with Apple Mac and cross platform support as I have been blessed with. With that I would still say, do your due diligence and research and always get a second opinion. Embrace all technology and be willing to engage in what others may deem less worthy. Had I been like most and adhered to the majority in I.T claiming Apple Mac products had no place in corporate America. I would not be the Engineer I am today.  Cheers, Peace and good luck.
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