We performed a comparison between Jamf Pro and ManageEngine Endpoint Central based on real PeerSpot user reviews.Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Some of the most valuable features for us include remote management, DEP enrollment, and zero-touch deployment."
"I can add policies, configuration profiles, patch management, and smart group membership to one single view, and this is very helpful at a glance."
"The ease of use and access allows us to manage all of our devices collaboratively."
"My team use this solution to provide end-to-end support on our managed Mac fleet. This includes doing OS updates and upgrades, application deployments, configuration settings and outlining."
"I have found the most valuable feature to be the policies."
"Jamf Pro allows us to manage all Apple devices from a single interface, making it easy to deploy and configure software, set policies, and inventory devices."
"The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment."
"Jamf cut the time it takes to deploy a new machine to a new user."
"ManageEngine Desktop Central's most valuable features are remote desktop control and image management. We can send things out from the desk here, it is a very good tool for us."
"The solution is definitely scalable."
"The solution's stability is better than the other solutions in the market."
"One of the benefits of Desktop Central is it made the provisioning process simpler because now we have a provisioning package. We have around 1,500 laptops at the moment and all these PCs were provisioned by a provisioning package. In the provisioning package, we have integrated every aspect of renaming, deploying applications, patching, etc., so we simply execute the provisioning package and as soon as it's executed, it will install the management agent. Once the agent is installed, it will take care of all the tasks, so we don't have to sit in front of the computer to prepare the machine. This really helps us to provision the PC quickly with our agent."
"The most valuable in Desktop Central is the way it is tightly coupled with the rest of the modules and the entire gamut of ManageEngine."
"The initial setup is easy."
"We can scale the product."
"Identification of gaps and filling the gaps with updates are most valuable. We are able to identify known updates or missing updates and then update."
"I'm not exactly sure where it could be improved off the top of my head, but there is room for improvement."
"The response time for support could be significantly improved."
"The patch management needs improvement in Jamf Pro."
"Jamf needs to get an inbuilt remote support tool to allow the admin to remote into machines. At present, you can use third-party remote apps, however, a Jamf one would be better."
"It would be nice if there was a built-in means of renaming computers that worked reliably."
"It would be great for Jamf to provide templates for commonly used tasks like updating an operating system, packaging commonly used apps like Office 365, or enabling FileVault."
"I think there's room for improvement on the automation. For example, uploading a package to Jamf Pro and then updating the policy and other aspects, should be automatic. For instance, if I put a new version of the software, version 11 and the previous one was 10, Jamf Pro should be able to recognize if there's an update and update the policy automatically. It's not a big deal, but I think there's room for improvement."
"The solution only makes sense if you have a lot of macOS products in your company."
"The solution lacks some configuration."
"Improvement of the chats on the web communication through the WAN would be helpful."
"ManageEngine could be improved by giving customers an option to perform certain actions proactively. Since I was a consultant, I worked on different products and some had advantages over ManageEngine. For example, proactive remediation—you want to proactively check something on the computers and run the script. In ManageEngine, you have the option to run the script, but Intune has the option to do so proactively. ManageEngine doesn't have this. You should have the option to act proactively, not just going ahead and fixing it once it's done. Proactive remediation should be a feature."
"There are no dynamic changes on web pages and it's lacking visually."
"The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great."
"Their support channel could be better. They're an India-based company. They're based out of India. So, here in the States, support can be difficult when you're dealing with time zone requirements. A more global support channel would be a wise choice for them."
"Desktop Central has very good information, however, you can't customize the dashboards."
"I would like to see them come out with a SaaS version of the product in the future."
More ManageEngine Endpoint Central Pricing and Cost Advice →
Jamf Pro is a mobile device management software designed to help organizations and businesses automate Apple device handling-related workflows and processes. It features zero-touch deployment that enables users to automatically enroll new Apple devices, and also configure and deploy these devices swiftly and efficiently. It comes with inventory management capabilities, Apple mobile device management features, and an enterprise app store. Jamf Pro also allows users to deploy and access their mobile apps licenses in bulk. When it comes to using the app store, end users don’t need to ask for assistance from helpdesk agents in order to download, install, and update applications.
Jamf Pro Features
Jamf Pro has many valuable key features. Some of the most useful ones include:
Jamf Pro Benefits
There are many benefits to implementing Jamf Pro. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Jamf Pro stands out among its competitors for a number of reasons. Some of these include its app deployment, its easy installation, and the fact that it’s lightweight but powerful. PeerSpot users take note of the advantages of these features in their reviews:
An IT Support Specialist at Visby Medical writes, “The first most valuable feature I found was the ability to simply push out applications to devices, Mac or iPads/iPhones. It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf.”
Another reviewer, a Desktop Engineer at Kroger, notes, “The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment.”
ManageEngine Endpoint Central is a unified endpoint management (UEM) solution offered by ManageEngine, a division of Zoho Corporation. It is designed to help organizations efficiently manage and secure their endpoints from a centralized platform. Endpoint Central provides a comprehensive set of features and capabilities to streamline endpoint management and enhance security across diverse devices and operating systems.
ManageEngine Endpoint Central Features:
ManageEngine Endpoint Central Benefits:
Reviews from Real Users
PeerSpot user, Sr Engineer Administrator at a university, says that "Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span."
Park Armstrong, Chief Technical and Solution Architect at Vertigo Inc., writes that ManageEngine Endpoint Central is “Helpful for identifying and filling the gaps and meeting compliance needs, but each of their product works as an independent product and lacks integration”.
Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 44 reviews while ManageEngine Endpoint Central is ranked 4th in Enterprise Mobility Management (EMM) with 28 reviews. Jamf Pro is rated 9.4, while ManageEngine Endpoint Central is rated 8.2. The top reviewer of Jamf Pro writes "Cuts the deployment time in half, has a great community, and is absolutely stable and scalable". On the other hand, the top reviewer of ManageEngine Endpoint Central writes "Useful for patching and software deployment, but needs a proactive remediation feature ". Jamf Pro is most compared with Microsoft Intune, VMware Workspace ONE, Microsoft Endpoint Configuration Manager, MobileIron UEM and Cisco Meraki Systems Manager (MDM+EMM), whereas ManageEngine Endpoint Central is most compared with Microsoft Intune, Microsoft Endpoint Configuration Manager, VMware Workspace ONE, ManageEngine Patch Manager Plus and Sophos Mobile. See our Jamf Pro vs. ManageEngine Endpoint Central report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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