BizTalk Server vs ServiceNow Orchestration comparison

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677 views|290 comparisons
83% willing to recommend
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2,682 views|1,734 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BizTalk Server and ServiceNow Orchestration based on real PeerSpot user reviews.

Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BizTalk Server vs. ServiceNow Orchestration Report (Updated: May 2024).
770,765 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Essentially, you can do whatever you like with these systems, and you do not have to take care about the scaling because if one server is overloaded, it just forwards the message to the next server, even if it were designated to a specific server. It weeds out the messages according to the load. If you want to scale it, you just add new servers.""The most valuable feature of BizTalk Server is that it will turn XML into flexible transactions.""I rate the tool's stability a nine out of ten.""Compared to the current solutions I use, like Azure Logic Apps and other cloud services, BizTalk was far better and more reliable.""The most valuable feature is its reliability and stability. The first version of BizTalk was released in 2000, and many companies still use it. It was stable until 2013 when we had support.""The tool's most valuable feature is its integration with the banks. Its messaging and routing capabilities are good.""We can handle a large number of messages without any issues, ensuring that everything runs smoothly.""BIzTalk's integration with Visual Studio is the most valuable feature of this product."

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"There are a lot of ready to use orchestration custom packs.""This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge.""The data visualization is good.""The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations.""Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time.""Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact.""The iTerm suite is also crucial for visibility and optimization.""It's probably the best product out there."

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Cons
"It's an on-premises system, requiring physical servers for deployment. This is different from Azure; you don't need any servers with Azure. If you have a subscription, you can do whatever you want. There are unit restrictions based on the environment (like non-production vs. production) in BizTalk. You need physical servers and databases. In Azure, those are not required – it's all in the cloud.""BizTalk is in the past, Microsoft is not going to evolve it any further or add any new features.""The deployment could be simplified.""The product's deployment can be quicker""The product could be improved in monitoring, managing, and support functionalities.""BizTalk Server is an outdated legacy system that does not support messaging.""BizTalk lacks native cloud support. BizTalk doesn't offer in-built support for cloud. We need to use third-party adapters to connect it to cloud services.""It's a complex product because you have many degrees of freedom to connect different parts together. Whether it's sensible or not, is up to you, but the machine does allow it. But because of the vast degrees of freedom, it's complex."

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"There can be gaps in integration.""We cannot perform GUI automation using the tool.""Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades.""ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden.""The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement.""There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly.""From my space, the only thing that I can say is the spinning up with Google Cloud Services.""The deployment requires awareness among the project staff."

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Pricing and Cost Advice
  • "The cost will depend on the client's requirements."
  • "BizTalk Server is cheap. I would rate its pricing a two out of five."
  • "Based on the knowledge, it is relatively cheaper than Azure Identity Services and cloud services in general."
  • "It was not cheap, but it was affordable."
  • "BizTalk Server is not freeware. There's a significant licensing cost involved. Be sure you will actually utilize its features fully."
  • More BizTalk Server Pricing and Cost Advice →

  • "In terms of price, this solution is at the higher end of what you'll find."
  • "This is an expensive product, but it is the best in the market considering the features and lack of competitors."
  • "ServiceNow doesn't give a clear cost indication. They have different contracts with different organizations and it's all about negotiation, so you don't know how they are doing at the cost level."
  • "The solution is costly and orchestrations are very expensive."
  • "It is quite expensive because we've had some customers come back and say it's quite pricey because in order for them to go ahead with Orchestration, they must have already been paying for Discovery, service mapping, and a few other things."
  • "The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to access. Initially offer free features but over the time the charges rise which make it an expensive solution with limited features. Along with that, the integration issues persist and require additional middle where and internet connectivity for effective usage."
  • "It is not very expensive."
  • More ServiceNow Orchestration Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The tool's most valuable feature is its integration with the banks. Its messaging and routing capabilities are good.
    Top Answer:The product's deployment can be quicker
    Top Answer:I recommend the product since it has helped us with verification and messaging. I rate it a seven out of ten.
    Top Answer:The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in… more »
    Top Answer:The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to… more »
    Top Answer:ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to… more »
    Ranking
    17th
    out of 66 in Process Automation
    Views
    677
    Comparisons
    290
    Reviews
    6
    Average Words per Review
    636
    Rating
    6.5
    13th
    out of 66 in Process Automation
    Views
    2,682
    Comparisons
    1,734
    Reviews
    8
    Average Words per Review
    470
    Rating
    8.4
    Comparisons
    Learn More
    Overview
    Connects systems both inside and across organizations, exchange data and orchestrate business processes across multiple systems.

    ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

    Sample Customers
    Centrebet, Seoul National University Bundang Hospital, QualCare, Wªrth Handelsges.m.b.H, DTEK, Allscripts, United BioSource, Hogg Robinson
    experian, BEACHBODY, HealthPartners, Banosoft
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company12%
    Financial Services Firm11%
    Manufacturing Company9%
    Retailer7%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Computer Software Company13%
    Government8%
    Insurance Company8%
    Company Size
    REVIEWERS
    Small Business43%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    REVIEWERS
    Small Business27%
    Midsize Enterprise18%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise11%
    Large Enterprise73%
    Buyer's Guide
    BizTalk Server vs. ServiceNow Orchestration
    May 2024
    Find out what your peers are saying about BizTalk Server vs. ServiceNow Orchestration and other solutions. Updated: May 2024.
    770,765 professionals have used our research since 2012.

    BizTalk Server is ranked 17th in Process Automation with 12 reviews while ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews. BizTalk Server is rated 7.4, while ServiceNow Orchestration is rated 8.2. The top reviewer of BizTalk Server writes "For production environments, messages are easily stored within the MessageBox database and offers multiple deployment methods ". On the other hand, the top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". BizTalk Server is most compared with IBM Sterling B2B Integration Services, SAP Process Orchestration, Camunda, SEEBURGER Business Integration Suite and Oracle Data Integrator (ODI), whereas ServiceNow Orchestration is most compared with Camunda, IBM BPM, Control-M, Nintex Process Platform and BIC Process Execution. See our BizTalk Server vs. ServiceNow Orchestration report.

    See our list of best Process Automation vendors.

    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.