Binary Defense MDR vs eSentire comparison

Binary Defense and eSentire are both solutions in the Managed Detection and Response (MDR) category. Binary Defense is ranked #9 with an average rating of 9.4, while eSentire is ranked #29. Binary Defense holds a 0.6% mindshare in MDR, compared to eSentire’s 1.5% mindshare. Additionally, 100% of Binary Defense users are willing to recommend the solution, compared to 100% of eSentire users who would recommend it.

Binary Defense MDR

Read 16 Binary Defense MDR reviews

3,668 Views
1,761 Comparison Views

100% willing to recommend

eSentire

Read 2 eSentire reviews

880 Views
845 Comparison Views

100% willing to recommend

Binary Defense MDR

eSentire

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Binary Defense MDR and eSentire are competing in the cybersecurity solutions market. eSentire appears to have the upper hand with stronger features and ROI, making it a more comprehensive choice in security management.

Features: Binary Defense MDR offers seamless integration with existing systems, efficient threat detection, and real-time monitoring. eSentire provides extensive threat intelligence, proactive threat hunting, and enhanced response capabilities.

Ease of Deployment and Customer Service: Binary Defense MDR is known for straightforward deployment and strong customer support. eSentire, with a more complex setup, offers reliable and responsive customer service to ensure effective operations.

Pricing and ROI: Binary Defense MDR presents an attractive entry cost for budget-conscious businesses. eSentire, despite a higher initial investment, offers significant long-term returns through superior threat management benefits, providing value for comprehensive security.

To learn more, read our detailed Binary Defense MDR vs. eSentire Report (Updated: September 2025).

Buyer's Guide

Binary Defense MDR vs. eSentire

September 2025

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Helped 869,566 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Binary Defense MDR

Ranking in Managed Detection and Response (MDR)

9th

Average Rating

9.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

eSentire

Ranking in Managed Detection and Response (MDR)

29th

Average Rating

7.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, down from 0.6% compared to the previous year. The mindshare of eSentire is 1.5%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR) Market Share Distribution
Product	Market Share (%)
Binary Defense MDR	0.6%
eSentire	1.5%
Other	97.9%

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at The Western Reserve Group

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

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reviewer2136705

Independent Information Technology Consultant at a non-profit with 1-10 employees

A solid product for security, but the MSP program should be simpler

Their MSP program should be made much more simple. It's too convoluted in its process. They have two different kinds of people that sell their product. They have resellers and MSPs. A reseller would just be a company going and saying that I need licenses, and that in turn goes to eSentire, which then goes to the customer, and they do the transaction. We were on the MSP side. We were the ones who took a potential customer to eSentire, and we were the ones who closed the deals. We were the ones who went through everything, and in the end, it was just a notice saying that let's spin up a new tenant. That's the kind of difference we're talking about. From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished. That was the last contact I had with eSentire, but I know that, at this point of the year, they were supposed to have rolled that new MSP program out to take care of all of the negative things. They were going through that process and making it much better. Once they get that implemented, they will be a good, solid vendor.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"In the six months we have been with Binary Defense on this, they run with the ball. They take care of our problems. When we get a ticket, they do not just give us a report."

"The most valuable feature is reviewing tickets and the notes added by technicians."

"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."

"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."

"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."

"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."

More Binary Defense MDR pros

"The Managed Detection and Response (MDR) feature was really good and most valuable. We were handling very sensitive data, and we needed a quick response in real-time, which eSentire provided. It was also cost-effective, and their SOC team was very responsive."

"The managed detection response (MDR) product was the most valuable."

Cons

"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."

"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."

"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

"I would like to get more reports from Binary Defense about what they're blocking."

"The current reporting system could benefit from improvement."

"The only area for improvement that I can think of relates to statistical analysis for SLAs. They are in the middle of moving to a new product called D3 which is going to do some backend work for them. I know they are working to improve some of the help desk statistics, such as the time the tickets open and the time they are closed."

"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."

More Binary Defense MDR cons

"From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished."

"Its GUI can be a lot better."

Pricing and Cost Advice

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"It has been good. We have saved money, and we have a better product."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

More Binary Defense MDR pricing and cost advice

"The MSP model we were in needed some work. It was not MSP-friendly, which means that an MSP is going to say that I have five thousand endpoints that I will eventually get to you, but for now, we're gonna start moving and let me purchase a thousand. So, you buy a thousand licenses, and you ramp up to that thousand. When you're ready to move on, you buy the next how many. That's the way an MSP likes to work, whereas it was a little bit different with eSentire. You had to purchase specific amounts for specific customers. It wasn't very friendly when it came to pricing for MSPs."

"It was cost-effective and not very expensive. Licensing was on a yearly basis. There were no additional costs to the standard licensing fee."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Healthcare Company

Manufacturing Company

Financial Services Firm

Government

12%

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	4
Large Enterprise	7

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise from a small medium business in two years. Our company passed a certain dollar ma...

See all answers

What needs improvement with Binary Defense MDR?

We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half of it is going to be looking at new products and new functions that they are brin...

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Comparisons

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Compared 28% of the time

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Compared 28% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 23% of the time

VMware Carbon Black Endpoint vs Binary Defense MDR

Compared 21% of the time

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CrowdStrike Falcon Complete MDR vs eSentire

Compared 19% of the time

Arctic Wolf Managed Detection and Response vs eSentire

Compared 15% of the time

Red Canary vs eSentire

Compared 13% of the time

Huntress Managed EDR vs eSentire

Compared 13% of the time

Sophos MDR vs eSentire

Compared 10% of the time

More eSentire Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

October 2025

Download Binary Defense MDR product report

Buyer's Guide

Managed Detection and Response (MDR)

September 2025

Download eSentire product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

No data available

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

Binary Defense

eSentire is the largest pure-play Managed Detection and Response (MDR) service provider, keeping organizations safe from constantly evolving cyber-attacks that technology alone cannot prevent. Its 24x7 Security Operations Center (SOC), staffed by elite security analysts, hunts, investigates, and responds in real-time to known and unknown threats before they become business disrupting events.

eSentire

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Melissa & Doug, Mavenir System, COMMONFUND

Buyer's Guide

Binary Defense MDR vs. eSentire

September 2025

Free Report: Binary Defense MDR vs. eSentire

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