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Sophos MDR vs eSentire comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eSentire
Ranking in Managed Detection and Response (MDR)
27th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Sophos MDR
Ranking in Managed Detection and Response (MDR)
8th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Managed Detection and Response (MDR) category, the mindshare of eSentire is 1.5%, up from 1.4% compared to the previous year. The mindshare of Sophos MDR is 2.6%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Sophos MDR2.6%
eSentire1.5%
Other95.9%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2136705 - PeerSpot reviewer
Independent Information Technology Consultant at a non-profit with 1-10 employees
A solid product for security, but the MSP program should be simpler
Their MSP program should be made much more simple. It's too convoluted in its process. They have two different kinds of people that sell their product. They have resellers and MSPs. A reseller would just be a company going and saying that I need licenses, and that in turn goes to eSentire, which then goes to the customer, and they do the transaction. We were on the MSP side. We were the ones who took a potential customer to eSentire, and we were the ones who closed the deals. We were the ones who went through everything, and in the end, it was just a notice saying that let's spin up a new tenant. That's the kind of difference we're talking about. From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished. That was the last contact I had with eSentire, but I know that, at this point of the year, they were supposed to have rolled that new MSP program out to take care of all of the negative things. They were going through that process and making it much better. Once they get that implemented, they will be a good, solid vendor.
Yati Gharat - PeerSpot reviewer
Chief Technology Officer at Litmus
Integrated analytics have improved threat visibility and reduced manual monitoring effort
One of the areas for improvement in Sophos MDR is the amount of traffic and the VPN because when we have that much load, the hardware gets a little bit heated. So they need to look into the capacity of the hardware. Functionality-wise and features-wise for Sophos MDR, we are somewhat satisfied, but there are a lot of things we don't use even. However, the critical part is there, which we use, while most other functionalities we don't require because the more complicated the configuration we do in a security fabric, the more difficult it is to handle those types of data and readings and analytics. We have enabled only the features and functions needed, leaving the rest disabled.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Being able to sleep well at night knowing that eSentire is guarding everything that goes in and out of your network was also a good ROI."
"The Managed Detection and Response (MDR) feature was really good and most valuable. We were handling very sensitive data, and we needed a quick response in real-time, which eSentire provided. It was also cost-effective, and their SOC team was very responsive."
"The managed detection response (MDR) product was the most valuable."
"The product's most valuable feature is its ability to view environmental activities."
"The product gives us good visibility into what is happening inside the company."
"The product’s most valuable features are integration and endpoint protection."
"The rapid response team acts quickly to relieve customers."
"It is a scalable solution."
"I like Sophos MDR's inbuilt feature for DLP (Data Loss Prevention)."
"My customers have seen a return on investment with Sophos MDR because it has stopped several real-time compromises, which would have had a significant financial impact."
"Overall, Sophos is working well in our organization and we plan to continue using it."
 

Cons

"From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished."
"Its GUI can be a lot better."
"Its technical support could be better."
"Threat intelligence is an area for improvement for MDR."
"It could be more secure."
"The integration with third-party solutions as an area for slight improvement"
"Once in a great while, an update fails."
"There could be improvement in features like more detailed reporting for the end customer."
"The only challenge we face with the tool is the pricing. Clients often compare it with other products in the market and try to negotiate prices. This concern has caused some challenges in closing deals. Otherwise, as a product, we have no worries."
"Sophos MDR’s pricing is the biggest factor that needs improvement per customers and technical professionals."
 

Pricing and Cost Advice

"It was cost-effective and not very expensive. Licensing was on a yearly basis. There were no additional costs to the standard licensing fee."
"The MSP model we were in needed some work. It was not MSP-friendly, which means that an MSP is going to say that I have five thousand endpoints that I will eventually get to you, but for now, we're gonna start moving and let me purchase a thousand. So, you buy a thousand licenses, and you ramp up to that thousand. When you're ready to move on, you buy the next how many. That's the way an MSP likes to work, whereas it was a little bit different with eSentire. You had to purchase specific amounts for specific customers. It wasn't very friendly when it came to pricing for MSPs."
"Compared to other tools, Sophos has a pretty good price."
"I rate Sophos MDR’s pricing a seven or eight out of ten."
"The price falls somewhere in the middle range."
"Sophos MDR is less expensive than other products like Fortinet or Palo Alto."
"It is an expensive platform."
"I would rate the price of Sophos MDR as a nine out of ten, with ten being the most expensive."
"Sophos MDR could be more affordable."
"Sophos MDR is not a cheap product. Compared with other solutions in the market, Sophos MDR is available at a good price, especially considering its performance."
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Top Industries

By visitors reading reviews
Construction Company
13%
Manufacturing Company
11%
Government
9%
Financial Services Firm
6%
Manufacturing Company
12%
Computer Software Company
11%
Comms Service Provider
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Sophos MDR?
I think Sophos MDR can be improved, but as of now, it is good, very useful and reliable. They could improve it by adding another solution such as CrowdStrike or Trend Micro. If they integrate those...
What advice do you have for others considering Sophos MDR?
My advice to others looking into using Sophos MDR is to purchase it because it is a very good and reliable solution. I give this review a rating of ten out of ten.
What is your experience regarding pricing and costs for Sophos Managed Threat Response?
The pricing of Sophos MDR is reasonable and competitive, scoring about nine out of ten. When compared to other products like Trend Micro, Bitdefender, or Kaspersky, its pricing holds up well.
 

Also Known As

No data available
Sophos Managed Threat Response
 

Overview

 

Sample Customers

Melissa & Doug, Mavenir System, COMMONFUND
Information Not Available
Find out what your peers are saying about Sophos MDR vs. eSentire and other solutions. Updated: September 2026.
920,939 professionals have used our research since 2012.