We performed a comparison between eSentire and Sophos MDR based on real PeerSpot user reviews.
Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR)."The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The case interface is Binary Defense MDR's most valuable feature."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The managed detection response (MDR) product was the most valuable."
"The Managed Detection and Response (MDR) feature was really good and most valuable. We were handling very sensitive data, and we needed a quick response in real-time, which eSentire provided. It was also cost-effective, and their SOC team was very responsive."
"The product’s most valuable feature is rapid response."
"The product's most valuable feature is its ability to view environmental activities."
"The product as a whole is truly outstanding and it excels in detecting and responding to various types of cyberattacks."
"I like Sophos MDR's inbuilt feature for DLP (Data Loss Prevention)."
"Sophos MDR has improved the threat detection process by identifying and addressing the issues before they become severe."
"The product gives us good visibility into what is happening inside the company."
"The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents."
"The product’s most valuable feature is ease of use."
"I would like to see more frequent check-ins with our security status."
"We found a couple of bugs in the user interface."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"I would like to get more reports from Binary Defense about what they're blocking."
"The current reporting system could benefit from improvement."
"From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished."
"Its GUI can be a lot better."
"Endpoint protection is very slow."
"It is a bit expensive. It could be cheaper. There are many competitive products in the market, like Kaspersky, McAfee Antivirus, and more."
"Sophos MDR's support and basic training of their devices could be improved."
"Sophos MDR lacks integration with MDM solutions."
"The product's pricing could be less expensive."
"The integration with third-party solutions as an area for slight improvement"
"Sophos MDR’s pricing is the biggest factor that needs improvement per customers and technical professionals."
"Multitenancy features of Sophos Managed Threat Response should be improved. You cannot use the solution for multiple clients."
eSentire is ranked 24th in Managed Detection and Response (MDR) with 2 reviews while Sophos MDR is ranked 6th in Managed Detection and Response (MDR) with 20 reviews. eSentire is rated 7.6, while Sophos MDR is rated 8.4. The top reviewer of eSentire writes "A solid product for security, but the MSP program should be simpler". On the other hand, the top reviewer of Sophos MDR writes "Proactive protection, scalability, and cloud-based efficiency". eSentire is most compared with CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response, Red Canary MDR, Huntress and ReliaQuest GreyMatter, whereas Sophos MDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Trend Micro Managed XDR, Arctic Wolf Managed Detection and Response and Adlumin Security Operations Platform.
See our list of best Managed Detection and Response (MDR) vendors.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.