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Binary Defense MDR vs CrowdStrike Falcon comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Binary Defense MDR
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
16
Ranking in other categories
Managed Detection and Response (MDR) (17th)
CrowdStrike Falcon
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
205
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Endpoint Detection and Response (EDR) (1st)
 

Mindshare comparison

Binary Defense MDR and CrowdStrike Falcon aren’t in the same category and serve different purposes. Binary Defense MDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 1.4%, up 0.6% compared to last year.
CrowdStrike Falcon, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 5.5% mindshare, down 7.8% since last year.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Binary Defense MDR1.4%
SentinelOne Wayfinder Threat Detection and Response6.3%
LevelBlue Managed Detection and Response4.5%
Other87.8%
Managed Detection and Response (MDR)
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon5.5%
Microsoft Defender for Endpoint6.4%
SentinelOne Singularity Endpoint4.4%
Other83.7%
Endpoint Protection Platform (EPP)
 

Featured Reviews

reviewer2588769 - PeerSpot reviewer
Cybersecurity Architect, Information Technology Division at a healthcare company with 1,001-5,000 employees
Phenomenal response time and good handling of context in our diverse environment
We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half of it is going to be looking at new products and new functions that they are bringing out. So far, I do not have anything negative or a concern. There were two small mistakes that the technician made, and they were remedied immediately. Once we brought them to their attention, they were remedied. I do not have any complaints. They were just simple mistakes that anybody could make, and their response was a positive response. So far, I have not had anything negative to say. The only area for improvement that I can think of relates to statistical analysis for SLAs. They are in the middle of moving to a new product called D3 which is going to do some backend work for them. I know they are working to improve some of the help desk statistics, such as the time the tickets open and the time they are closed. They are working on that function. It is going to be resolved in the next month or two. We have service level agreements with them, but they can use improved statistics for service level agreements. This is the only point of improvement I can identify.
JW
Senior Security Engineer at a financial services firm with 10,001+ employees
Centralized endpoint protection has strengthened compliance and accelerated incident response
There are a number of areas that I only touch a handful of times, but when I get in there, I realize why I don't do that. The main area would be within the support area. The support bot is not really as smart as you would expect it, especially in this day and age of LLM and other capabilities that I know CrowdStrike Falcon is already capable of doing. Additionally, I would appreciate a little bit more easy to read insights of some of the dashboards or maybe manipulation of the dashboards. It is still a little cumbersome to build custom dashboards and it's not as intuitive as you would think. Documentation is abysmal and needs to be improved dramatically. I know that there's a big effort to do this, however, even the new effort is honestly worse than it was before. Those are definitely major areas of improvement, just more in the usability of the features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."
"In the six months we have been with Binary Defense on this, they run with the ball. They take care of our problems. When we get a ticket, they do not just give us a report."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"Our mean time to response has gone down. We're much faster with direct response and have more investigative capabilities than we did before."
"CrowdStrike is deployed on every workstation, so policy changes can be enforced on all of them. It lowers the manual work on each of the workstations. It has helped us manage device usage in our environment."
"The most valuable features of CrowdStrike Falcon are the AI in detecting and real-time detections."
"CrowdStrike has a much lower rate of false positives than Cylance and the dashboard makes it easier to use."
"The benefits I have seen from having multiple security capabilities on a single platform are that you get to see things at different angles."
"It's really good because it can detect anything."
"Using CrowdStrike Falcon has changed the way my security team detects, investigates, and responds to threats."
"The feature I like the most is the solution's detection."
"CrowdStrike Falcon is effortless to use, and it's a cloud-specific platform."
 

Cons

"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"The only area for improvement that I can think of relates to statistical analysis for SLAs. They are in the middle of moving to a new product called D3 which is going to do some backend work for them. I know they are working to improve some of the help desk statistics, such as the time the tickets open and the time they are closed."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"While my understanding is that they're working on this, I would like to see some more of the quantification or reporting."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"CrowdStrike needs to quit making up stuff about its features and functionality to bash its competition."
"The customer support for CrowdStrike Falcon on the commercial side is great, but the government side is not as strong."
"CrowdStrike has been a good partner, but there are times when we need to escalate support faster."
"Documentation is abysmal and needs to be improved dramatically."
"The management of the solution could improve."
"The malware analysis could be improved, as that's what we use the solution for the most and that change would make it a better EDR tool."
"Tighter integration around XDR could be included."
"During these two years with CrowdStrike Falcon, I certainly faced some problems, including the known CrowdStrike outage, which was quite pinching and brought many of the Windows-related services to a halt just because of one bad configuration push from CrowdStrike tracks."
 

Pricing and Cost Advice

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."
"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
"It has been good. We have saved money, and we have a better product."
"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."
"In my opinion, the pricing of CrowdStrike Falcon seems aggressive."
"The price of CrowdStrike Falcon is expensive."
"As I'm part of the technical team, not the budgeting team, I don't have information on CrowdStrike Falcon pricing."
"The pricing will depend upon your volume of usage."
"The other administrator and I can log in to check the exact details of what happened, what was running, and what caused the detection. We know exactly what was happening on the end users PC and we can tell if it's something that we actually need or something that's malicious."
"The pricing is definitely high but you get what you pay for, and it's not so high that it prices itself out of the market."
"Years ago, when we bought CrowdStrike, you got everything it had. I was a little concerned when they broke this out into a la carte modules where you can buy EDR, Spotlight, etc., picking and choosing off the menu. I was a little worried that the solution would get watered down. However, I realized in my previous organization when we had the full suite that there were a bunch of features in it that we didn't have time to operationalize. So, I warmed up to it. I get the whole, "Look, you can pick and choose. Okay, everybody buys a steak, but do you want mashed potatoes, or do you want lobster mac and cheese?" So, you can pick the sides that you want, so you can buy the solution that you want and operationalize versus paying a lot of money and getting a bunch of things, but not using 60 percent of the tools in the box."
"This solution offers annual subscriptions. The pricing for this solution could be reduced."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Insurance Company
14%
Financial Services Firm
8%
Manufacturing Company
6%
Financial Services Firm
10%
Outsourcing Company
10%
Manufacturing Company
10%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise7
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise54
Large Enterprise103
 

Questions from the Community

What is your experience regarding pricing and costs for Binary Defense MDR?
It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise from a small medium business in two years. Our company passed a certain dollar ma...
What needs improvement with Binary Defense MDR?
We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half of it is going to be looking at new products and new functions that they are brin...
What is your primary use case for Binary Defense MDR?
They co-manage our Sentinel SIEM instance, and they provide a Security Operations Center (SOC) with 24/7 coverage. They perform research and remediation. They have a separate team for phishing. Tha...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
 

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
 

Overview

 

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
Information Not Available
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