What do you like most about Binary Defense MDR?

Julia Miller - PeerSpot reviewer
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  • 8
PeerSpot user

9 Answers

Real User
Top 20
Jan 5, 2024

The most valuable feature is reviewing tickets and the notes added by technicians.

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Jay Ketchaver - PeerSpot reviewer
Real User
Top 10
Dec 7, 2023

The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7.

Real User
Top 20
Jun 9, 2023

Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted.

Real User
Top 20
May 16, 2023

The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to.

Real User
Top 20
May 12, 2023

The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives.

Real User
Top 20
Apr 28, 2023

One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter.

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Rich Ullom - PeerSpot reviewer
Real User
Top 10
Apr 24, 2023

The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor.

Real User
Top 20
Mar 21, 2023

With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating.

Tim Loucks - PeerSpot reviewer
Real User
Top 10
Feb 22, 2023

The most valuable features are the SEIM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on.

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct...
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