BigPanda vs CA Unified Communications Monitor comparison

BigPanda and Broadcom are both solutions in the IT Infrastructure Monitoring category. BigPanda is ranked #21 with an average rating of 8.3, while Broadcom is ranked #61. BigPanda holds a 0.7% mindshare in IM, compared to Broadcom’s 0.6% mindshare. Additionally, 85% of BigPanda users are willing to recommend the solution, compared to 50% of Broadcom users who would recommend it.

BigPanda

Read 20 BigPanda reviews

4,250 Views
2,253 Comparison Views

85% willing to recommend

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

2,146 Views
1,288 Comparison Views

50% willing to recommend

BigPanda

CA Unified Communications M...

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Executive SummaryUpdated on Oct 9, 2024

CA Unified Communications Monitor and BigPanda compete in the network monitoring and incident management space. BigPanda leads in product features and innovation, making it the recommended choice despite CA Unified Communications Monitor's better pricing and support.

Features: CA Unified Communications Monitor excels in real-time monitoring, performance analytics, and reporting capabilities. BigPanda offers advanced incident management, automation, and integration features, efficiently combining monitoring feeds, highlighting strength in data correlation and smart alerting.

Room for Improvement: CA Unified Communications Monitor could enhance its incident management capabilities, expand integration options, and offer better data correlation features. BigPanda might improve ease of deployment, reduce complexity in initial setup, and offer more comprehensive monitoring features to match CA’s tracking efficiency.

Ease of Deployment and Customer Service: CA Unified Communications Monitor offers a straightforward deployment process with strong customer service, easing integration into existing systems. BigPanda provides a more complex model due to comprehensive features, but support is highly rated for problem-solving.

Pricing and ROI: CA Unified Communications Monitor generally presents more favorable initial setup costs and ROI, appealing to organizations with constrained budgets. BigPanda commands a higher price but offers superior functionality and automation, potentially resulting in substantial returns by optimizing efficiency and reducing downtime.

To learn more, read our detailed BigPanda vs. CA Unified Communications Monitor Report (Updated: June 2026).

Buyer's Guide

BigPanda vs. CA Unified Communications Monitor

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BigPanda

Ranking in IT Infrastructure Monitoring

21st

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

IT Alerting and Incident Management (9th), AIOps (9th)

CA Unified Communications M...

Ranking in IT Infrastructure Monitoring

61st

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (3rd), Network Monitoring Software (88th)

Mindshare comparison

As of July 2026, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 0.7%, down from 0.9% compared to the previous year. The mindshare of CA Unified Communications Monitor is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
BigPanda	0.7%
CA Unified Communications Monitor	0.6%
Other	98.7%

IT Infrastructure Monitoring

Featured Reviews

Michael Wenn

CEO / Co-Founder at Aiops ltd

Automated incident workflows have reduced alert noise and now improve response efficiency

In my opinion, the best feature of BigPanda is its speed in terms of deployment. It has very strong integration with all of the major platforms and workflows that organizations need. The biggest customers are enterprises like HSBC and Barclays. Implementing something effective for them that dramatically reduces meantime to repair and the number of incidents is substantially difficult, as projects can often extend three years with very small results. BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools. It enhances existing systems to provide actionable intelligence for business solutions.

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itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"BigPanda improves service reliability with instant resolution, increased uptime, and reduced mean time to resolution, thus enhancing service quality."

"BigPanda is an endpoint protection solution against ransomware."

"BigPanda simplifies the process by consolidating multiple monitoring platforms into a single console where I can view all issues."

"The most useful feature has been the AI/ML, and the way BigPanda uses the AI/ML is good compared to other SRE tools."

"The features of BigPanda that have most improved my incident response times include AIOps, correlation pieces, and grouping, which is a big win for us."

"The best of a bad lot was the error message deduping."

"BigPanda is great in that it notifies us of problems as well as where they were triggered."

"A user-friendly solution."

More BigPanda pros

"Good end-to-end monitoring"

"We use the solution to meet the needs of the customer."

"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."

Cons

"We'd like to see additional dashboard features included as part of the solution."

"BigPanda attempts a little of everything and fails at most."

"We had to use a partner for the deployment."

"BigPanda sometimes creates false incidents and workarounds, causing financial disturbances because we pay for each incident."

"The solution could improve by having better integration."

"The UI for this solution could be improved. It is very hard to find what you are looking for."

"The cost of this product is too high compared to New Relic."

"When handling critical traffic, the BigPanda site can slow down, which we manage with a load balancer."

More BigPanda cons

"All the features and functions of the solution can be improved, specifically the user experience."

"The solution should have automatic baseline detection."

Pricing and Cost Advice

"We pay $200,000 USD per year."

"The price of BigPanda is in the middle compared to other solutions."

"They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."

"BigPanda is cheaper than the competitors."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Manufacturing Company

Healthcare Company

Outsourcing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	12

No data available

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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What is your experience regarding pricing and costs for BigPanda?

Regarding extra expenses, I pay more for communication and do not incur costs for another dashboard perspective, but there are indirect costs related to managing open-source products, leading to re...

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What needs improvement with BigPanda?

Something that comes to mind regarding improvements is communication, as I rely heavily on another tool. If BigPanda could provide communication capabilities beyond just sending notifications—such ...

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Also Known As

No data available

CA UC Monitor

Overview

BigPanda enhances incident management through root cause analysis, alert deduplication, and event correlation. The AI-driven platform is designed for environments with high alert volumes, providing insights for data-driven decisions and seamless integration with tools like ServiceNow and Teams.

BigPanda addresses the complexities of incident management by offering an AI-focused approach to anomaly detection. Automation improves response times, while unified analytics supports informed decision-making. Despite AI integration and usability needing enhancement, the platform simplifies observability and ticketing through integrations with New Relic and Slack. Features like enrichment mapping and unified search improve functionality, though reporting and visualization aspects require development.

What are the key features of BigPanda?

Root Cause Analysis: Efficient identification of the sources of incidents.
Alert Deduplication: Reduces alert noise by consolidating duplicates.
Event Correlation: Connects related alerts for easier incident management.
Automation: Streamlines processes for faster response times.
Seamless Integration: Connects with tools like ServiceNow and Teams.

What benefits or ROI can users find in reviews?

Increased Efficiency: Automates incident management tasks.
Operational Insights: Provides valuable analytics for strategic decisions.
Improved Collaboration: Integrates notifications with Slack and other platforms.
Reduced Alert Fatigue: Deduplication and suppression improve focus on critical issues.

BigPanda is widely implemented in industries focusing on observability and predictive analysis, providing efficient alert processing and incident management. Users utilize its capabilities to seamlessly integrate with solutions like Dynatrace, particularly in environments that handle high volumes of alerts, ensuring effective notification delivery through various platforms.

BigPanda

CA Unified Communications Monitor provides real-time insight into communication networks, ensuring seamless connectivity and performance.

Designed for efficient management of unified communications, CA Unified Communications Monitor helps organizations monitor, diagnose, and manage their network and communication services efficiently. It delivers critical network visibility, allowing IT teams to quickly identify and resolve performance issues. Built with scalability in mind, it supports environments of all sizes, adapting to evolving network demands.

What are the key features of CA Unified Communications Monitor?

Real-time Monitoring: Provides live updates and dashboards for continuous network performance oversight.
Scalability: Handles growing network demands effortlessly, supporting various organization sizes.
Comprehensive Reporting: Offers detailed analytics and reporting to help in troubleshooting and performance analysis.
Custom Alerts: Configures alerts for proactive issue management, ensuring quick response to potential disruptions.

What benefits can users expect when evaluating CA Unified Communications Monitor?

Improved Network Performance: Enhances overall communication quality by addressing bottlenecks promptly.
Cost Efficiency: Reduces downtime and maintenance costs through proactive monitoring and quick issue resolution.
Enhanced User Satisfaction: Ensures a seamless user experience with consistent communication services.
Operational Agility: Adapts easily to growing network needs, supporting efficient management processes.

Industries such as finance, healthcare, and education benefit significantly from CA Unified Communications Monitor implementation. It ensures stable connections for remote consultations in healthcare, supports financial data transmission, and enables interactive learning experiences in education. By facilitating uninterrupted and high-quality communications, it directly contributes to business continuity and improved operational outcomes.

Broadcom

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process

BBVA Compass

Buyer's Guide

BigPanda vs. CA Unified Communications Monitor

June 2026

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We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.