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BigPanda vs CA Unified Communications Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigPanda
Ranking in IT Infrastructure Monitoring
28th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
19
Ranking in other categories
IT Alerting and Incident Management (9th), AIOps (12th)
CA Unified Communications M...
Ranking in IT Infrastructure Monitoring
65th
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (3rd), Network Monitoring Software (87th)
 

Mindshare comparison

As of April 2026, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 0.6%, down from 1.0% compared to the previous year. The mindshare of CA Unified Communications Monitor is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
BigPanda0.6%
CA Unified Communications Monitor0.6%
Other98.8%
IT Infrastructure Monitoring
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
CEO / Co-Founder at Aiops ltd
Automated incident workflows have reduced alert noise and now improve response efficiency
In my opinion, the best feature of BigPanda is its speed in terms of deployment. It has very strong integration with all of the major platforms and workflows that organizations need. The biggest customers are enterprises like HSBC and Barclays. Implementing something effective for them that dramatically reduces meantime to repair and the number of incidents is substantially difficult, as projects can often extend three years with very small results. BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools. It enhances existing systems to provide actionable intelligence for business solutions.
reviewer1605927 - PeerSpot reviewer
Sr.Solutions Engineer | Project Manager at a tech services company with 11-50 employees
Meets the needs of the customer but all of the features need improvement
I do not choose the solution. The client does. I am an implementer. We are systems integrators. It is worth mentioning that the solution should be easy to install and offer the user exhibition capabilities. Also, a data sheet should be used to gather information about the product, to facilitate easy and simple implementation. I rate CA Unified Communications Monitor as a five out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most valuable features of BigPanda is its user-friendly interface."
"BigPanda is great in that it notifies us of problems as well as where they were triggered."
"If you're looking for a SaaS which truly believes in software as a service, BigPanda is definitely the solution to go for."
"I would definitely recommend BigPanda for its time-saving features, root cause analysis, topology overview, and visual event representation capabilities."
"The program is very stable."
"The main thing that we like about BigPanda is the user interface."
"The best of a bad lot was the error message deduping."
"The most valuable features of BigPanda are the API integration was good; it enables us to do faster onboarding."
"We use the solution to meet the needs of the customer."
"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."
 

Cons

"BigPanda attempts a little of everything and fails at most; the AI, in particular, was worthless, and the visualization is primitive and not configurable."
"The cost of this product is too high compared to New Relic."
"BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage."
"When handling critical traffic, the BigPanda site can slow down, which we manage with a load balancer."
"I am not sure if we can pull reports of bulk incidents in different formats like PDF, Excel, or CSV. This feature would allow us to extract monthly incident reports similar to ServiceNow."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved."
"The usability needs to improve because it is a pure code environment."
"All the features and functions of the solution can be improved, specifically the user experience."
"All the features and functions of the solution can be improved."
"The solution should have automatic baseline detection."
"The solution should have automatic baseline detection."
 

Pricing and Cost Advice

"We pay $200,000 USD per year."
"The price of BigPanda is in the middle compared to other solutions."
"BigPanda is cheaper than the competitors."
"They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Manufacturing Company
9%
Healthcare Company
7%
Retailer
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise11
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about BigPanda?
One of the most valuable features of BigPanda is its user-friendly interface.
What is your experience regarding pricing and costs for BigPanda?
The pricing of BigPanda includes considerations for pricing, licensing, and setup costs of the solution.
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Also Known As

No data available
CA UC Monitor
 

Overview

 

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
BBVA Compass
Find out what your peers are saying about BigPanda vs. CA Unified Communications Monitor and other solutions. Updated: March 2026.
885,667 professionals have used our research since 2012.