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Bigin by Zoho CRM vs monday.com for Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 31, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bigin by Zoho CRM
Ranking in CRM
28th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
monday.com for Enterprise
Ranking in CRM
4th
Average Rating
9.4
Reviews Sentiment
7.4
Number of Reviews
227
Ranking in other categories
Project Portfolio Management (6th), Project Management Software (4th), Marketing Management (5th), Opportunity Management (4th)
 

Mindshare comparison

As of August 2025, in the CRM category, the mindshare of Bigin by Zoho CRM is 1.0%, up from 0.7% compared to the previous year. The mindshare of monday.com for Enterprise is 3.5%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

GS
Simplifies customer journey management with extensive value for startups
Bigin by Zoho CRM offers a suite of applications customized for the Indian market. Its modules, such as tax and invoicing, integrate smoothly with sales modules, managing the customer journey from start to end. It is startup-friendly and helps reduce the cost per lead, offering great value for small and mid-sized companies.
Alan Chiou - PeerSpot reviewer
User-friendly interface simplifies project management but it requires stable connectivity
We primarily use monday.com for project management within our department, which includes sales, operations, and engineering monday.com makes it very easy to input any information. The style and format are user-friendly, making it practical for our needs despite some network issues. The need for…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can add users and products to the workflows."
"I rate Bigin by Zoho CRM nine out of ten."
"The feature I have found most valuable is the automation aspect."
"I especially like the dashboards where you can combine info from different boards into one."
"It's probably one of the most user-friendly platforms I've ever used."
"Time tracking has been a godsend."
"Has very good collaborative functions."
"Monday is great in that everything is in one spot and you can connect boards as well as create your own automation."
"The most valuable aspect of the solution is the fact that we can make the tool as we want, in the way it is the most useful for us."
"The best feature is the form for requests for new projects."
 

Cons

"The user interface is too modular and fragmented, posing challenges. The UI could be much better by the year 2025."
"Zoho CRM needs to incorporate HRM."
"More customizations for automation would be useful."
"The constant reminders are very distracting."
"I'd like better CRM integrations."
"One item we feel we is missing is more board templates that would allow us to work within the agile methodology."
"The solution has dashboards, however, you have a limited amount. You may only get ten when you need closer to 30. We often need to create many boards. For example, we might need one board per customer. If we have more than ten customers, we run out of boards available. I'm not sure if you can pay more in order to get more or if it's just a design limitation. It's unclear. In any case, they should be more generous."
"I'd love it if there was an instant messenger built into the product so I could talk with other teammates live in-product, as opposed to needing another solution like Slack, Google for chat, or Signal."
"The tool is beneficial for some businesses yet prohibitively expensive for others."
"Coordination with different social media platforms would be a convenient feature."
 

Pricing and Cost Advice

Information not available
"It's definitely affordable. I don't think it is necessarily the cheapest, but it's definitely not the most expensive. The price is well worth the value that we get out of it."
"I am using its free version."
"The price is reasonable for the number of users we have."
"Fees are paid monthly per user."
"The licensing cost is not that high for monday.com. However, if you need an implementer, the cost is high because there aren't so many monday.com professionals."
"I am using the tool's free version."
"We tell others it's about $2200 for a ten-person plan and it can be adjusted; it's easy to scale."
"Though I am unsure about the product's pricing plan, there is a need to make monthly payments towards the licensing costs attached to the solution, and it operates on a per-user plan."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
11%
Financial Services Firm
9%
Government
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Bigin by Zoho CRM?
We can add users and products to the workflows.
What needs improvement with Bigin by Zoho CRM?
The user interface is too modular and fragmented, posing challenges. The UI could be much better by the year 2025.
What is your primary use case for Bigin by Zoho CRM?
I am not currently using Bigin by Zoho CRM ( /products/bigin-by-zoho-crm-reviews ), but I have used it in a previous company for about five years. I often recommend Bigin by Zoho CRM ( /products/bi...
Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
What do you like most about monday.com?
The product's initial setup phase was straightforward.
What needs improvement with monday.com?
If monday.com was cheaper, that would be better because it's quite expensive.
 

Overview

 

Sample Customers

Information Not Available
Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Find out what your peers are saying about Bigin by Zoho CRM vs. monday.com for Enterprise and other solutions. Updated: July 2025.
865,164 professionals have used our research since 2012.