We performed a comparison between Bigin by Zoho CRM and Odoo based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."We can add users and products to the workflows."
"The most valuable feature of Odoo is the fingerprint feature."
"I find the financial module, along with the integrations of projects and the HR human resource module, to be the most valuable aspects of Odoo."
"The solution is easy to use."
"It allows us to organize and improve portfolio management."
"What I appreciate most about this solution is its ease of customization compared to other products. Odoo is straightforward and simpler to customize. Additionally, it offers stability by decentralizing the entire ERP with multiple products, making management and support more efficient. Moreover, the availability of talent in India is a key advantage, as the salaries for Odoo professionals are relatively lower than SAP or Oracle ERP professionals. This makes it easier for us to find suitable talent for projects seamlessly."
"What I find the most valuable about Odoo is its simplicity."
"With Odoo, being open source is advantageous because we have access to the source code for whatever we develop. This gives us the flexibility to make additions, deletions, or modifications according to our needs without any restrictions. There are no predefined formats that limit our customization options."
"It's convenient that we have an all-in-one holistic solution."
"Zoho CRM needs to incorporate HRM."
"The solution lacks local API support. Also, it lacks some database integration platforms. In short, it lacks an API integration platform."
"Odoo's automation and workflow design tools could be better. It has some limitations compared to other ERP solutions like SAP. You should have the option to design workflows in order using BPM diagrams and tools that make it more versatile in terms of adapting to any workflow through low code."
"The performance can be slightly improved for the customization interface."
"Odoo can invest in improvements, considering areas like AI and ML, where there are shortcomings."
"There is room for improvement in Odoo, especially in enhancing its reporting capabilities."
"The customization and technical support are not great."
"The price of the solution could be reduced to improve the overall offering."
"I'm uncertain because each year they release a new version with improvements. However, one area that needs significant enhancement is the website, particularly the modern core website. While there's an approach similar to WordPress, it is quite basic at the moment. Besides that, particularly with the POS solutions, we identified potential security issues. This is due to the storage of information on cookies or similar sessions. In cases of Internet-related issues, there's a vulnerability where data might be compromised. The system uses temporary storage until the internet connection is restored, and then it pushes the data to the server or database. This poses a risk, especially in point-of-sale systems, where there could be vulnerabilities for data modification or alteration by unauthorized individuals."
Bigin by Zoho CRM is ranked 39th in CRM with 1 review while Odoo is ranked 11th in CRM with 30 reviews. Bigin by Zoho CRM is rated 8.0, while Odoo is rated 8.0. The top reviewer of Bigin by Zoho CRM writes "A flexible CRM solution that helps to add pipeline details ". On the other hand, the top reviewer of Odoo writes "Offers everything we need in one system, has well-integrated modules, and is priced well". Bigin by Zoho CRM is most compared with , whereas Odoo is most compared with SAP S/4HANA, Microsoft Dynamics 365 Business Central, SAP ERP and Epicor ERP.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
