CRM software is a system that enhances customer interaction and management, aiding businesses in improving relationships, enhancing customer service, and driving sales growth for organizations through streamlined processes and data-driven insights.CRM systems offer robust tools that enable businesses to manage customer interactions, track sales, and foster customer relationships. These solutions integrate analytics, digital marketing tools, and customer service features to streamline business...
The user interface is too modular and fragmented, posing challenges. The UI could be much better by the year 2025.
Zoho CRM needs to incorporate HRM.