"BigCommerce has an excellent B2B interface, which gives merchants the ability to sell with different price books and the ability to segment clients."
"The most valuable feature of Salesforce Commerce Cloud is the frequent updates. There will be a significant increase in the look and feel. You will be using the solution and think you might want a new feature to be added and then when they release the next release it is there. There are constantly improving the solution."
"There is a good community of developers for the platform."
"Salesforce offers the best features and functionality, which are developed and refined over many years to provide a highly customized e-commerce experience."
"The implementation team can customise the implementation to customer needs."
"The features that are core to Salesforce including documentation and the variety of integrations available are most valuable."
"It has a customizable checkout experience, customizable homepage, everything can be customized."
"The filters are very useful, and easy to customize. it's very easy to operate."
"I find the reports to be the solution's most valuable feature."
"The theme editor that was recently added is wonderful, but it not totally intuitive."
"There is space to have better communication with other kinds of platforms."
"It is similar to ATG, but some features can be exchanged between the 2."
"The community is very closed source. If you don't buy it, you won't be able to learn it."
"Salesforce Commerce Cloud could improve overall customization. Having a template deployment would be a useful feature."
"This solution could be improved by providing additional artificial intelligence capabilities that are available out-of-the-box. It would be useful to have automatic forecasts using AI."
"The solution is expensive."
"The solution should have more and faster reporting, as well as better performance."
"There is always room for improvement with any solution."
Hosted e-commerce website creation solution that includes single-page checkout, live chat integration, mobile commerce capabilities.
Salesforce Commerce Cloud is a cloud-based, agile, scalable, and secure eCommerce platform designed to create a seamless customer experience and help your organization drive sales, convert more customers, and increase productivity and engagement. Salesforce Commerce Cloud is a part of Salesforce Digital 360, an integrated platform allowing you to sell and engage with your audience across digital channels.
Salesforce Commerce Cloud Features
Salesforce Commerce Cloud has many valuable key features. Some of the most useful ones include:
Salesforce Commerce Cloud Benefits
There are several benefits to implementing Salesforce Commerce Cloud. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the Salesforce Commerce Cloud solution.
A Senior Consultant at a computer software company comments, “The most valuable feature is the lead matrix that Commerce provides, which helps us to filter out the leads. It also filters out the companies that are right for us and need to target. The visualization is very good. It's not confusing. If you are doing an analysis on your Commerce, It's very easy. The filters are very useful and easy to customize. It's very easy to operate. The user-friendly interface is better when compared with other CRMs. For everything that we have used this solution for, we have had the best experience.”
PeerSpot user Syed B., Salesforce Solution Architect at Systems Limited, says, "It has a customizable checkout experience, customizable homepage, everything can be customized. The stability is very, very high. SFCC is a leader in the world."
Divs C., Salesforce Solutions Architect at Kcloud Technologies, mentions, “Salesforce offers the best features and functionality which are developed and refined over many years to provide a highly customized e-commerce experience. It is mostly for clients who are more into e-commerce, so they go for the Salesforce Commerce Cloud because, the best part is, you don't have to develop everything from scratch. Salesforce Commerce Cloud has seamless upgrades. Since the platform is SaaS, Salesforce continuously rolls out many new features in the background. These are available through an administration panel and often with minimal or no technical intervention needed on the client-side.”
Joaquin A., Salesforce Programmer at Freelancer, explains, “Multi Language support means that this product will operate in English, Chinese, or whatever language is required. The translation feature is available, depending on the region, and it is quite useful for me as well as my customers. The development capabilities are very powerful, which is what my customers know and why they buy this product instead of something else. There is a good community of developers for the platform. With respect to customizability, you can do whatever you want. You can integrate with other solutions and put everything in one place.”
Bigcommerce is ranked 9th in eCommerce Platforms with 1 review while Salesforce Commerce Cloud is ranked 2nd in eCommerce Platforms with 9 reviews. Bigcommerce is rated 10.0, while Salesforce Commerce Cloud is rated 8.4. The top reviewer of Bigcommerce writes "Easy to use, robust and fast checkout capabilities, and offers a wholesale interface for B2B customers ". On the other hand, the top reviewer of Salesforce Commerce Cloud writes "Offers a customizable checkout experience, customizable homepage - everything can be customized". Bigcommerce is most compared with SAP Hybris Commerce, whereas Salesforce Commerce Cloud is most compared with SAP Hybris Commerce, Magento, Oracle ATG, Shopify and Sana Commerce.
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We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.