Bigcommerce vs SAP Commerce Cloud comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Bigcommerce
Ranking in eCommerce Platforms
14th
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
SAP Commerce Cloud
Ranking in eCommerce Platforms
2nd
Average Rating
8.0
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2024, in the eCommerce Platforms category, the mindshare of Bigcommerce is 0.3%, down from 1.2% compared to the previous year. The mindshare of SAP Commerce Cloud is 17.3%, down from 24.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms
Unique Categories:
No other categories found
No other categories found
 

Featured Reviews

JP
May 5, 2021
Easy to use, robust and fast checkout capabilities, and offers a wholesale interface for B2B customers
There is very little that needs to be improved, as BigCommerce is very proactive and is continuously releasing new updates. They are very effective at modernizing their product, but since no product is perfect and can always improve, a few things that I think BigCommerce could do better is to create a better reporting module for merchants. There are apps available that help with this in their app store, but it would be nice to have this built-in for things such as running reports for sales tax reporting. The theme editor that was recently added is wonderful, but it not totally intuitive.
Ankit Bhagat - PeerSpot reviewer
Apr 24, 2023
A scalable tool that can be integrated with any platform
The product's setup is not a big issue. I would rate the product's setup an eight out of ten. The time taken for deployment depends from project to project. I have worked on projects which completed deployment in three to six months and others where the process took a year to complete. We follow the agile methodology for the tool's deployment. We conduct the unit testing, and IT testing and then release the solution to our platform. You need a 25-30 member team to manage the deployment process which can include business analysts, project managers, front-end and back-end developers, and QAs. Four to five technical staff is required for the product's maintenance. This technical staff team analyzes issues and asks the developers to fix them. The issues get fixed and implemented in the solution's next release.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"BigCommerce has an excellent B2B interface, which gives merchants the ability to sell with different price books and the ability to segment clients."
"We have found the B2B, B2C and D2C very valuable."
"The user interface can be customized."
"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."
"Hybris offers a platform designed for speed."
"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."
"Its dashboards, business features, and user-friendliness of a lot of business interfaces are valuable. We work on B2B projects, and it is the most efficient software solution for B2B. The B2B accelerator is very much appreciated by our customers because it has some use cases that are ready for production. For some projects, we proposed the SAP Hybris solution because it was sufficient for use cases related to product management and data quality. With other e-commerce platforms, we would have needed integration with another product information management software."
"SAP Hybris provides us with all of the e-commerce features that a client could need."
"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."
 

Cons

"The theme editor that was recently added is wonderful, but it not totally intuitive."
"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."
"They have just started to work with the cloud, but they only support Microsoft Azure."
"The stack needs to be improved; they need to start using more new technologies."
"The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones."
"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."
"Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations."
"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."
"They could include additional types of payment implementations. Right now they are just providing CyberSourse."
 

Pricing and Cost Advice

Information not available
"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."
"The solution is very expensive in Turkey."
"The price is quite high."
"This is an expensive solution."
"The solution is expensive."
"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."
"The price is too high."
"I don't know the cost, but it can be expensive."
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Comparison Review

it_user9726 - PeerSpot reviewer
Oct 5, 2013
WCS vs Hybris vs ATG - Feature Smackdown
They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…
 

Top Industries

By visitors reading reviews
Educational Organization
60%
Computer Software Company
11%
Retailer
7%
Financial Services Firm
5%
Educational Organization
45%
Computer Software Company
10%
Manufacturing Company
8%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

 

Also Known As

No data available
SAP Hybris Commerce, Hybris
 

Learn More

 

Overview

 

Sample Customers

Man Crates, FUGOO, Pink Lily Boutique, Di Bruno Bros., Sportbike Track Gear, Shabby Apple, Tucker Blair, TwirlyGirl, Bottle Breacher, SISU Guard, The Smart Baker, Enjuku Racing, Chuck Levins, Rogue American Apparel, Shields of Strength, Treadmill, US Patriot Tactical
NHS 24
Find out what your peers are saying about Salesforce, SAP, Adobe and others in eCommerce Platforms. Updated: June 2024.
793,295 professionals have used our research since 2012.