Bigcommerce vs SAP Commerce Cloud comparison

Bigcommerce and SAP are both solutions in the eCommerce Platforms category. Bigcommerce is ranked #12, while SAP is ranked #4 with an average rating of 7.0. Bigcommerce holds a 1.9% mindshare in P, compared to SAP’s 9.0% mindshare. Additionally, 100% of Bigcommerce users are willing to recommend the solution, compared to 73% of SAP users who would recommend it.

Bigcommerce

Read 1 Bigcommerce review

485 Views
480 Comparison Views

100% willing to recommend

SAP Commerce Cloud

Read 19 SAP Commerce Cloud reviews

2,408 Views
2,119 Comparison Views

73% willing to recommend

Bigcommerce

SAP Commerce Cloud

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Executive SummaryUpdated on Oct 28, 2025

SAP Commerce Cloud and Bigcommerce compete in the e-commerce platform category. Bigcommerce typically has the upper hand for small to medium-sized businesses due to its accessible and cost-effective platform.

Features: SAP Commerce Cloud offers scalability, complex B2B functionality, and enterprise-level customization, making it fit for large organizations. Bigcommerce provides powerful integrations, a user-friendly interface, and supports multi-channel selling and SEO optimizations, ideal for businesses seeking rapid deployment.

Ease of Deployment and Customer Service: Bigcommerce is preferred for its straightforward deployment and responsive customer service. It uses a cloud-based model that simplifies setup. SAP Commerce Cloud requires more resources and has comprehensive support for enterprise clients, but initial deployment can be complex.

Pricing and ROI: SAP Commerce Cloud entails higher setup costs and requires significant investment to achieve ROI due to its enterprise focus. Bigcommerce offers competitive pricing with a quicker path to ROI, appealing to businesses with simpler e-commerce needs.

To learn more, read our detailed eCommerce Platforms Report (Updated: October 2025).

Buyer's Guide

eCommerce Platforms

October 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bigcommerce

Ranking in eCommerce Platforms

12th

Average Rating

10.0

Reviews Sentiment

9.2

Number of Reviews

Ranking in other categories

No ranking in other categories

SAP Commerce Cloud

Ranking in eCommerce Platforms

4th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2025, in the eCommerce Platforms category, the mindshare of Bigcommerce is 1.9%, down from 2.1% compared to the previous year. The mindshare of SAP Commerce Cloud is 9.0%, down from 16.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms Market Share Distribution
Product	Market Share (%)
SAP Commerce Cloud	9.0%
Bigcommerce	1.9%
Other	89.1%

eCommerce Platforms

Featured Reviews

Joe Palko

Business Management Consultant at Your Store Wizards

Easy to use, robust and fast checkout capabilities, and offers a wholesale interface for B2B customers

There is very little that needs to be improved, as BigCommerce is very proactive and is continuously releasing new updates. They are very effective at modernizing their product, but since no product is perfect and can always improve, a few things that I think BigCommerce could do better is to create a better reporting module for merchants. There are apps available that help with this in their app store, but it would be nice to have this built-in for things such as running reports for sales tax reporting. The theme editor that was recently added is wonderful, but it not totally intuitive.

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Saleem Shar

Managing Consultant at Systems Limited

Easy to set up, and extremely scalable, but is expensive

The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones. This makes the process quite complex, especially when migrating from one version to another. For example, I have been using SAP Commerce versions 18 and 19.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"BigCommerce has an excellent B2B interface, which gives merchants the ability to sell with different price books and the ability to segment clients."

"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."

"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."

"The user interface can be customized."

"Its dashboards, business features, and user-friendliness of a lot of business interfaces are valuable. We work on B2B projects, and it is the most efficient software solution for B2B. The B2B accelerator is very much appreciated by our customers because it has some use cases that are ready for production. For some projects, we proposed the SAP Hybris solution because it was sufficient for use cases related to product management and data quality. With other e-commerce platforms, we would have needed integration with another product information management software."

"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."

"The tool has good performance."

"I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."

"SAP Hybris provides us with all of the e-commerce features that a client could need."

More SAP Commerce Cloud pros

Cons

"The theme editor that was recently added is wonderful, but it not totally intuitive."

"We would like to be able to easily add functionality to the CMS, such as instant messaging. This would make is much more usable, especially in B2C scenarios."

"The WCS management or content management is not that great."

"Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations."

"The initial setup was complex because it was a prime migration from the PrestaShop platform to commerce cloud, and it was very, very complex to migrate some data from one side to the other."

"A public cloud solution of this software would open great possibilities."

"Hybris is not currently using microservices."

"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."

"The stack needs to be improved; they need to start using more new technologies."

More SAP Commerce Cloud cons

Pricing and Cost Advice

Information not available

"The price is quite high."

"This is an expensive solution."

"The solution is very expensive in Turkey."

"The solution is expensive."

"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."

"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."

"The price is too high."

"I don't know the cost, but it can be expensive."

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Comparison Review

it_user9726

Architect at Sapient

Oct 5, 2013

WCS vs Hybris vs ATG - Feature Smackdown

They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…

Read full review

Top Industries

By visitors reading reviews

No data available

Computer Software Company

15%

Manufacturing Company

14%

Retailer

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	10

Questions from the Community

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What do you like most about SAP Hybris Commerce?

The user interface can be customized.

See all answers

What needs improvement with SAP Hybris Commerce?

The main issue for improvement with SAP Commerce Cloud is the UX/UI and the fact that it's difficult to change it because of technical constraints, which makes it insufficient as it currently exist...

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What is your primary use case for SAP Hybris Commerce?

My main use case is B2B commerce where we work on design improvement and new functionalities that the platform doesn't have out of the box.

See all answers

Comparisons

Salesforce Commerce Cloud vs Bigcommerce

Compared 60% of the time

More Bigcommerce Competitors

Salesforce Commerce Cloud vs SAP Commerce Cloud

Compared 18% of the time

Adobe Commerce vs SAP Commerce Cloud

Compared 14% of the time

Shopify vs SAP Commerce Cloud

Compared 12% of the time

HCL Digital Commerce vs SAP Commerce Cloud

Compared 9% of the time

Microsoft Commerce Server vs SAP Commerce Cloud

Compared 3% of the time

More SAP Commerce Cloud Competitors

Product Reports

Buyer's Guide

eCommerce Platforms

October 2025

Download Bigcommerce product report

Buyer's Guide

SAP Commerce Cloud

October 2025

Download SAP Commerce Cloud product report

Also Known As

No data available

SAP Hybris Commerce, Hybris, SAP Hybris on AWS

Overview

Hosted e-commerce website creation solution that includes single-page checkout, live chat integration, mobile commerce capabilities.

Bigcommerce

SAP Commerce Cloud offers a robust platform for multi-channel e-commerce operations, providing seamless integration and customization for both B2B and B2C clients, supporting multinational enterprises with multiple storefronts.

SAP Commerce Cloud enables efficient e-commerce processes with features like a comprehensive promotion engine, support for multi-currency operations, and seamless ERP and CRM integration. Its user-friendly interface and dashboards enhance efficiency, while the platform's ability to support fast deployment and customization meets the dynamic needs of global businesses. Despite its strong capabilities, users indicate areas for improvement, such as smoother cloud transitions, more microservices support, better UI/UX, and integration with SAP. Pricing and the complexity of the customization process are additional considerations, with a need for improved payment options and multi-browser compatibility.

What are the key features of SAP Commerce Cloud?

Multi-channel Integration: Seamless operations across different platforms.
Promotion Engine: Comprehensive tools for targeted promotions.
B2B and B2C Support: Facilitates varied business models.
Checkout and Payment Simplification: Streamlined for efficiency.
ERP and CRM Integration: Enhances business operations.

What ROI and benefits should be expected from SAP Commerce Cloud?

Agility and Customization: Rapid setup and tailored solutions.
International Operations: Supports global business needs.
User Efficiency: Enhanced performance with intuitive dashboards.
Seamless Transactions: Improved checkout experiences.

Industries leverage SAP Commerce Cloud for e-commerce enhancement, specifically utilizing it for streamlined product content management and integrating enhanced front-end interfaces like Angular. Hosting options on AWS or internally provide deployment flexibility. Agencies and freelancers collaborate with diverse clients, supplementing customer experience monitoring and web application integrations.

SAP

Sample Customers

Man Crates, FUGOO, Pink Lily Boutique, Di Bruno Bros., Sportbike Track Gear, Shabby Apple, Tucker Blair, TwirlyGirl, Bottle Breacher, SISU Guard, The Smart Baker, Enjuku Racing, Chuck Levins, Rogue American Apparel, Shields of Strength, Treadmill, US Patriot Tactical

NHS 24

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