We performed a comparison between Azure Monitor and ServiceNow Cloud Observability based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution has tons of valuable features."
"Technical support is good and helpful...The initial setup is easy."
"We like this searchability and availability of the data."
"Good load and metrics gathering and very good analysis."
"The most valuable features of Azure Monitor are the login analytics workspace and we can write any kind of custom queries in order to receive the data that is inserted into the login analytics workspace, diagnostic settings, et cetera."
"I am impressed by the reporting on the average eight ports that we get from this solution."
"The solution integrates well with the Microsoft platform."
"The solution very easily integrates with Azure services and in one click you can monitor your resource."
"The ability to create a stream based on different parameters, operation name, service name, URL, tags, and URI part, is one valuable feature."
"The UI is very intuitive."
"The solution Lightstep/ServiceNow has a couple of pretty advanced functionalities to help us investigate a deviation and help the development teams have better observability in the environment using distributed and complex services."
"This solution could be improved with more out-of-the-box functionalities and artificial intelligence to complete event correlation."
"We cannot use AI services with the solution."
"I'd like the solution to do more around vulnerability assessment. It's lacking in the product right now."
"Setting up this solution is complex. It's also missing the functionality of assigning alerts."
"The monitoring of Kubernetes clusters needs improvement to be on par with competitors."
"There is room for improvement in stability."
"In my opinion, they should improve the overall user experience, especially when it comes to indexing and searching collective logs."
"They need to work on a more hybrid deployment that will allow us to monitor local on-premise deployments and connect to different systems. I would like to see more integration."
"The design of this solution is not very intuitive and probably could come with more friendly tips for beginners."
"The support team could be better. Because of the different versions of different tactics of integrating reactive code base, the documentation is not very clear if someone has to be onboard. I would rate the documentation of Lightstep a five out of ten. It could need improvement."
"The dashboard and graphics must be improved."
Azure Monitor is ranked 4th in Application Performance Monitoring (APM) and Observability with 44 reviews while ServiceNow Cloud Observability is ranked 48th in Application Performance Monitoring (APM) and Observability with 3 reviews. Azure Monitor is rated 7.6, while ServiceNow Cloud Observability is rated 7.4. The top reviewer of Azure Monitor writes "A powerful Kusto query language but the alerting mechanism needs improvement". On the other hand, the top reviewer of ServiceNow Cloud Observability writes "Provides effective observability and offers robust alerting and monitoring capabilities". Azure Monitor is most compared with Datadog, Dynatrace, Prometheus, Sentry and Grafana, whereas ServiceNow Cloud Observability is most compared with Grafana, New Relic, Dynatrace, Datadog and Elastic Observability. See our Azure Monitor vs. ServiceNow Cloud Observability report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
